Hawk alerts forwarding issue

Document ID:KM00838953
Creation Date:11-Apr-2014
Modified Date:26-May-2014
- Micro Focus Products:
  smart plug-in for tibco

Summary

After configure Tibco SPI, Hawk alerts are not getting forwarded from TIBCO server to OM server.

Question

Hawk alerts are not getting forwarded from TIBCO to OM server.

Answer

Prerequisites for forwarding alerts by HAWK Rules:

1. Install and configure the HawkEventService on a machine within the domain. Alerts generated by Hawk rules should be forwarded to OM console.

Once the HawkEventService is started for the required domain, there would be a microagent available for the hawk event service.

For example: If the domain name is SPI_TEST, then the HawkEventService microagent name would be HawkEventService:SPI_TEST

2. Only one instance of HawkEventService is sufficient for one domain.To forward alerts generated by Hawk rules, you must follow these steps:

a. Deploy TIB_HAWKALRT_FWD poliy on the node

On HPOM for Windows: From the HPOM console, select Policy Management → Policy
Groups → SPI for Tibco → TIBCO General → TIB_HAWKALRT_FWD.

On HPOM for UNIX: From the Administration UI, select Policy Bank → SPI for Tibco →
TIBCO General → TIB_HAWKALRT_FWD.

b. Re-deploy the discovery policy