Workflow scripts are not triggered when using HP Synchronizer or any plug-in based on OTA API

  • KM00836337
  • 09-Apr-2014
  • 09-Apr-2014


This article explains the behavior of when the workflow script is triggered.


When working with HP Synchronizer for ALM or OTA API or any plug-in based on OTA API , workflow scripts are not triggered.


This is a known limitation of ALM. Workflow scripts are triggered only via GUI ( User interface ) events.

Workflow is not triggered when actions are performed using OTA API or HP Synchronizer or any other plug-in based on OTA API or external tools.