DP 8.x hpdp-idb, hpdp-idb-cp & hpdp-as services went down

Document ID:KM00817913
Creation Date:26-Mar-2014
Modified Date:26-Mar-2014
- Micro Focus Products:
  data protector 8.0

Archived Content: This information is no longer maintained and is provided "as is" for your convenience.

Summary

Problem Summary: DP 8.x hpdp-idb, hpdp-idb-cp & hpdp-as services went down Solution Summary: /var/opt/omni/server/db80/pg/pg_hba.conf & /var/opt/omni/server/db80/pg/postgresql.conf files were missing from the CM system, which were recovered from earlier installation backup and this helped fixing the issue seen here

Question

DP 8.x Services showed:

CM:/root #omnisv -status
    ProcName Status [PID]
==============================
    crs : Active [864]
    mmd : Active [862]
    kms : Active [863]
    hpdp-idb : Down
    hpdp-idb-cp : Down
    hpdp-as : Down
    omnitrig : Active
    Sending of traps disabled.
==============================
Status: At least one of the Data Protector processes/services is not running.
Status: At least one of the Data Protector processes/services is not running.
CM:/root #omnisv -start
Cannot start "hpdp-idb" service, system error:
[1053]

Answer

/var/opt/omni/server/db80/pg/pg_hba.conf & /var/opt/omni/server/db80/pg/postgresql.conf

files were missing from the CM system, which were recovered from earlier installation backup.

this helped fixing the issue

If above 2 files couldnt be retrieved, site would have needed entire reinstallation of DP 8.x