Content Pack Update installation failed

Document ID:KM00788155
Creation Date:12-Mar-2014
Modified Date:26-Mar-2014
- Micro Focus Products:
  universal cmdb

Summary

While installing a new update for a Content Pack found this error: <2014-02-06 00:37:33,474> [ERROR] [qtp1528883877-267 - /ucmdb-ui/services/CmdbOperationExecuterService] - Subsystem class:77 resources have been deployed, 1 resources have failed to deploy. Failed resources: [j2eeserver] [ERROR CODE- 10] appilog.common.system.types.packaging.PackageException: Subsystem class:77 resources have been deployed, 1 resources have failed to deploy. Failed resources: [j2eeserver]

Error

While installing a new update for a Content Pack found this error in mam.packaging.log:

<2014-02-06 00:37:33,474> [ERROR] [qtp1528883877-267 - /ucmdb-ui/services/CmdbOperationExecuterService] - <Customer <1, id name: Default Client>Subsystem class:77 resources have been deployed, 1 resources have failed to deploy. Failed resources: [j2eeserver]

[ERROR CODE- 10] appilog.common.system.types.packaging.PackageException: Subsystem class:77 resources have been deployed, 1 resources have failed to deploy. Failed resources: [j2eeserver]

And also found this error in cmdb.classmodel.log:

2014-02-06 00:36:52,312 [qtp1528883877-267 - /ucmdb-ui/services/CmdbOperationExecuterService] (ClassModelUpdateCreateOrUpdateCmdbClasses.java:186) ERROR - Exception while updating class j2eeserver.

com.mercury.topaz.cmdb.shared.classmodel.exception.ClassModelDiffValidationException: [ErrorCode [700] Action is not allowed because there are instances from this item]

Cannot decrease attribute size

Cause

A customization of a CI Type was done (in this case j2eeserver) and increase the length of an attribute. The installation of the Content Pack Update failed to change it back to the default value as this could impact in the data of the existing CIs.

Fix

Not necessary to do any change. The value will remain with the value that was set before.