APM.ocx : This file has no digital signature or the publisher is untrusted. Close all connections to Server and try again.

  • Document ID:KM00777982
  • Creation Date:01-Mar-2014
  • Modified Date:01-Mar-2014
    • Micro Focus Products:
      quality center 11.52

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

APM.ocx : This file has no digital signature or the publisher is untrusted. The root cause of the error is that APM.XCO file is not verified by Verisign. This issue is fixed by applying patch 01 for ALM 11.52.

Error

When one tries to access ALM client after upgrading to ALM 11.52, one may encounter the following error:

APM.ocx : This file has no digital signature or the publisher is untrusted. Close all connections to Server and try again.

The error shows up in the GUI as follows:

image text

The error shows up in the loader log file as below:

image text

Cause

The root cause of the error is that APM.XCO file is not verified by Verisign  and hence this file does not pass the digital signature.

Fix

This issue is fixed by applying patch 01 for ALM 11.52.