How to solve license error on OMi

  • KM00749039
  • 04-Feb-2014
  • 13-Feb-2014

Summary

This document explains which changes are needed in OMi to solve the problem. “You are not allowed to access this tool because the required license is not installed.” Operations Manager I 9.13 Operations Manager I 9.20 Operations Manager I 9.21 Operations Manager I 9.22 Operations Manager I 9.23

Error

The following error message can be displayed in OMi When accessing the menu “Admin > Operations Management > Event Automation” :

 

“You are not allowed to access this tool because the required license is not installed.”

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Cause

The most probable cause for this error is the fact that the option “Custom Rules” under the menu “Admin > Platform > Setup and Maintenance > Server Deployment” has not been selected.

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Fix

Please select the “Custom Rules” option.