HP Data Protector 8.0 hpdp-as service will not start

  • KM00745015
  • 31-Jan-2014
  • 31-Jan-2014

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Windows cell manager customer mentioned after a reboot of the cell manager , the hpdp-as service could not be started anymore


HP Data Protector 8.0

After a reboot of the windows cell manager and some issue concerning disk space  , the hpdp-as service could not be started anymore

omnisv start

Cannot start "hpdp-as" service, system error:
[1053] The service did not respond to the start or control request in a timely fashion.

omnisv status
    ProcName      Status  [PID]
    crs         : Active  [1984]
    mmd         : Active  [8144]
    kms         : Active  [4460]
    hpdp-idb    : Active  [8036]
    hpdp-idb-cp : Active  [7472]
    hpdp-as     : Down
    omniinet    : Active  [7356]
    Sending of traps disabled.
Status: At least one of the Data Protector processes/services is not running.



For some unknown reason , one of the log files in :


In this case the run.log file was marked "read only " causing the problem



After removing the log files from ,


The hpdp-as service could be started again.