Error: "The page requires a client certificate" while recording of Web HTTP/HTML protocol script with LoadRunner 11.52

  • Document ID:KM00700343
  • Creation Date:02-Jan-2014
  • Modified Date:02-Jan-2014
    • Micro Focus Products:
      loadrunner professional 11.52
      loadrunner enterprise 11.52

Summary

A workaround is provided for a scenario when LoadRunner 11.52 is unable to record a Web HTTP/HTML protocol script with the 64-bit version of Internet Explorer against a website which requires client certificate.

Error

LoadRunner 11.52 and 11.52 patch 1 are unable to record a Web HTTP/HTML protocol script with the 64-bit version of Internet Explorer against a website which requires client certificate.

Even after the correct certificate is chosen from the list of certificates, the browser returns the following error message:

"The page requires a client certificate"

Cause

This issue might be due to 64-bit versions of Internet Explorer being used during recording.

Fix

Use a 32-bit version of Internet Explorer during recording.