How to remove licenses fom ALM 11.5x and higher

  • KM00606721
  • 14-Oct-2013
  • 16-Apr-2020


The document explains how to remove existing licenses from ALM 11.5x and higher


When an Application Lifecycle Management (ALM) has a license file set, there is no way to remove it from the Site Administration interface.


Please note that as the fix involves DB change, a backup of the site admin database/schema should be take prior to the change.
To remove licenses from ALM...

1. Access the MSSQL or Oracle instance containing the site admin database/schema, typically named "qcsiteadmin_db"
2. Issue the query: delete from site_licenses;
3. Restart the ALM service
4. Login to Site Admin and upload the new license file