When accessing a System Health's UI, the following error is encountered: "Model is empty, check connection settings".
In the log files we see the following errors:
"java.io.FileNotFoundException: I:\SiteScope\conf\sh\shModel.ser (The system cannot find the file specified)"
--> It was tried to replace the shModel.ser file with one from another SH machine. When that was done, the error disappeared, however now SysH showed the other machines names in it.
--> The following 2 steps were tried as well, however the issue persisted:
1. Delete shModel.ser (backup before deleting);
2. Restart SystemHealth while BSM is running;