HP Sprinter Readme

Software version: Service Pack 11.52
Publication date: May 2013

This file provides information about HP Sprinter Service Pack 11.52.

What's New

Service Pack 11.52 Features

Sprinter for ALM Service Pack 11.52 contains the following enhancements:

To view movies about the latest Sprinter features, see the HP ALM Product Feature Movies page.

Sprinter Service Pack 11.52 also contains the new features included in Sprinter 11.50.

Version 11.50 Features

HP Sprinter 11.50 introduced the following technology enhancements:

Browsers
Technologies
Operating Systems
Virtualization

To learn more, visit the HP Sprinter home page.

To read more about Sprinter or check for recent updates of the Sprinter documentation, visit: HP Software Product Manuals.

Minimum System Requirements and Supported Technologies

This section includes the following:

Minimum System Requirements

To successfully install and run Sprinter, your computer must meet the minimum system requirements shown below. However, performance may be improved by using systems with stronger/later setups than the minimum requirements.

Computer/Processor:
Pentium IV or higher microprocessor (minimum 3 Ghz)
Operating System:

As a primary or secondary machine:

    • Windows XP with SP3 32-bit edition
    • Windows 7 with SP1 32-bit and 64-bit editions
    • Windows Server 2008 with SP2 32-bit and 64-bit editions
    • Windows Server 2008 R2 with SP1 64-bit edition
    • Windows 8 32-bit and 64-bit editions

As a secondary machines only:

    • Windows Vista with SP2 32-bit edition
Memory:
Minimum of 2 GB
Additional memory is required when testing applications with multiple technologies or when using the Automatic screen movie recording option to capture movies during run sessions.
Color Settings:
High Color (16 bit) with a minimal screen resolution of 1024*768
Graphics Card:
Graphics card with 64 MB video memory
Free Hard Disk Space:
Recommended disk space for application files and folders: 1180 MB


Language Support

On each of the supported operating systems, the Sprinter user interface can be displayed in the following languages: English, Chinese, Japanese, Korean, Brazilian Portuguese, Dutch, French, German, Italian, Russian, and Spanish.

To change your language settings, go to the General Settings pane of the Settings dialog box and select your language from the list of languages. You will need to restart Sprinter for the new language settings to take effect.

Product Compatibility

Sprinter functionality is compatible with:

To benefit from all of the new features included in Service Pack 11.52, make sure you have UFT Service Pack 11.52, and ALM 11.52 or ALM 11.00 with the latest patch.

For a list of the HP ALM permissions you need to run a test in Sprinter, see the Prerequisites step in the How to Run a Manual Test in Sprinter task in the HP Sprinter User Guide (Getting Started chapter > How to Run a Manual Test in Sprinter task > Prerequisites step).

Supported Technologies and Browsers

For a complete list of the supported technologies and their versions, refer to the HP Sprinter Product Availability Matrix.

Installing HP Sprinter

Software Prerequisites

The following are the prerequisites your system requires before installing Sprinter. If you run the Sprinter installation program and are missing these prerequisites, the installation program prompts you to install them.

Installing Sprinter

  1. Verify your environment.
    1. Make sure you are logged on to your computer with Administrator privileges.
    2. This version of Sprinter supports integration with ALM 11.52 and UFT Service Pack 11.52. Make sure you have the correct patch level for ALM. When working against ALM version 11.00, ALM 11.00 Patch 12 or higher is required. When working against ALM 11.50, ALM 11.50 Patch 1 or higher is required.
    3. For older operating systems, such as Vista, it is highly recommended that you install the latest service pack and the most recent hotfixes and security patches from Microsoft.
    4. See Software Prerequisites, and Product Compatibility.
  2. Download Sprinter.
    1. Download the archived file from the Sprinter page on the HP Live Network site, https://hpln.hp.com/group/sprinter.
    2. Extract the contents of the archive file, Sprinter_11_52_install.zip.
  3. Launch the Sprinter installation.
    1. Navigate to the folder where you extracted the zip file and double-click setup.exe. The HP Sprinter Service Pack 11.52 setup window opens.
    2. Click the Install Sprinter Service Pack 11.52 link. The installation program opens.
    3. Follow the on-screen instructions to install Sprinter.

Silent Installation

A silent installation (or quiet installation) is an installation that is performed in the background. You can install Sprinter silently on your computer, without the need to navigate through setup screens or for user interaction. You can also install Sprinter on remote computers.

It is recommended to save any open files and close all open applications before running the silent installation.

Note: For performing a silent installation, you must be logged in as built-in Administrator or run the command prompt as Administrator.

To install Sprinter with all of the required prerequisites in silent mode:

  1. Open a command line window. (Type cmd in the Run box)
  2. Type the following to install Sprinter with an English language interface and documentation:
  3. <Path of extracted zip file>\Sprinter\EN\setup.exe /s

To install all of the Sprinter prerequisites (without Sprinter) in silent mode:

  1. Open a command line window. (Type cmd in the Run box)
  2. Type the following:
  3. <extracted file path>\Sprinter\EN\setup.exe /InstallOnlyPrerequisite /s

    Note: For Windows XP SP3 without .NET 3.5 or 4, the silent installation of the prerequisites may cause the machine to restart. If this happens, you need to manually begin the installation—it will not resume automatically.

To install Sprinter in silent mode using an MSI installation:

  1. Open a command line window. (Type cmd in the Run box)
  2. Type the following (where ADDLOCAL is case-sensitive and the Sprinter and SprinterALM values are mandatory):
  3. msiexec /qn /i "<Path of extracted zip file>\Sprinter\MSI\HP_Sprinter_11_52.msi" ADDLOCAL=Sprinter,SprinterALM

To install or modify Sprinter in silent mode with additional non-English languages:

  1. Open a command line window. (Type cmd in the Run box)
  2. Type the following:
  3. msiexec /qn /i "<Path of extracted zip file>\Sprinter\MSI\HP_Sprinter_11_52.msi" ADDLOCAL=Sprinter,SprinterALM, <language>

    The available languages are BrazilianPortugese (Brazilian Portuguese language resources), Chinese, Dutch, French, German, Italian, Japanese, Korean, Russian, and Spanish. Using these options as values for language, the setup will install Sprinter Service Pack 11.52 with additional user interface languages and documentation.

    Note: You cannot upgrade Sprinter in silent mode. To update your version of Sprinter, first uninstall the earlier version of Sprinter using the MSI installation with the standard MSI keywords. (Refer to Microsoft documentation for details.) Once you remove the old version, follow the instructions above to install Service Pack 11.52.

Installing Sprinter on Computers for use with Mirroring

Sprinter's Mirroring feature enables you to run your test on multiple machines simultaneously with different configurations.

A test that is run with Mirroring has a primary machine and secondary machines:

You can work with a maximum of five secondary machines in a run with mirroring.

Working with mirroring requires that you have the required number of available HP ALM licenses. The number of licenses you need depends on the number of secondary machines you want to use in your test.

To run a test with Mirroring you configure the secondary machines with the specific configuration whose compatibility you want to test. After you perform each user action on your primary machine, Sprinter replicates that user action on your secondary machines.

Install Sprinter on the secondary machines with the same version and patch level as it is installed on the primary machine.

After you install Sprinter on a secondary machine, confirm that the Sprinter Agent icon is displayed in the notification area of the task bar of the secondary machine. If the Sprinter Agent icon is not displayed in the notification area of the task bar, the Sprinter Agent can be launched from the start menu (All Programs > HP Sprinter > Sprinter Agent).

Once Sprinter is installed on a secondary machine and the Agent is running, that machine is available for use in a Mirroring test. You should not run Sprinter on the secondary machine. The Sprinter Agent is configured to run automatically when the machine starts. For details on configuring the Sprinter Agent, see the HP Sprinter User Guide.

Notes and Limitations

ALM Integration

To work with ALM version 11.00, you must install ALM 11.00 Patch 12 or higher. When working with ALM 11.50, ALM 11.50 Patch 1 or higher is required.

Internet Explorer (IE) 10

Internet Explorer 10 running Java applets is not supported.

Online Help

When viewing the Sprinter online help with Internet Explorer 8, numbered or alphabetical lists may appear corrupted.

WPF Applications

To ensure proper recording of WPF applications, Sprinter must launch the application. Alternatively, Sprinter may attach to a WPF application that is running with administrator privileges.

Web Standards Scanner

When scanning a Web site with an encoding other than UTF-8, the scanner may display some false positive results.

Sprinter and Automated Testing Tools

Sprinter and UFT (Unified Functional Testing) share a variety of system resources. Before installing Sprinter on a computer on which (UFT) is already installed, consider the following:

HP Software Support

You can visit the HP Software support web site at:

www.hp.com/go/hpsoftwaresupport

This web site provides contact information and details about the products, services, and support that HP Software offers.

HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can: search for knowledge documents of interest, submit and track progress on support cases, submit enhancement requests online, download software patches, and more.

To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.

Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.

To register for an HP Passport ID, go to: HP Passport Registration.

You can also access a localized version of the Software Support Web site in a number of languages by selecting the relevant language in the list on the top right of the HP Software Support Web site.

Legal Notices

© Copyright 2010-2013 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.

 

Trademark Notices

Microsoft® and Windows® are U.S. registered trademarks of Microsoft corporation.

Acknowledgements

Xceed DataGrid for WPF software is Copyright ©1995-2007 Xceed Software Inc., all rights reserved. The Software is protected by Canadian and United States copyright laws, international treaties and all other applicable national or international laws.

If you have any comments or suggestions regarding this document, please send them by e-mail to

DocTeam_Sprinter@hp.com.