Summary
When configuring Running vusers over firewall on Performance Center this error appears, even when the values are in the settings.
Error
Error: Failed to start connection over firewall. No "MI Listener Name" was given.
Error: Failed to start connection over firewall. No "Local Machine Key" was given.
Cause
This issue occurs when using the Performance Center Agent or LoadRunner Agent as a Service with an account with not enough permissions.
Fix
There are two ways to fix this issue:
- On Services look for the Performance Center Agent Service, go to Properties, Log On tab, use an specific account for that service, instead of Local System, the recommended is IUSR_Metro account.
Or
- Install the Agent as Process instead of as Service.