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HP Service Test Readme
This file provides the following information about Service Test 11.52:
Note: If the information in this Readme conflicts with information in any other Service Test documentation released at the same time, the information in this Readme takes precedence.
Getting Started
Installing the Service Test 11.52 Service Pack
- The Service Test 11.52 Service Pack can be installed only after you have installed Service Test 11.50.
- Important installation information and step-by-step installation instructions can be found in the HP ServiceTest Installation Guide. The Installation Guide is available in PDF format in the root folder of the Service Test DVD.
- Alternatively, you can use the Service Test Installation QuickStart Sheet, which provides the details you need to know for a standard Service Test installation in a single, two-sided sheet.
- You can also open these documents from the Service Test Help after you install Service Test.
- If you installed only the Run Results Viewer from the Service Test 11.50 DVD, you cannot upgrade it to 11.52 directly. You must first download and install the latest version of Run Results Viewer 11.50 from the Unified Functional Testing/Other Files section of the HPLN Portal (requires HP Passport). Afterwards, you can install the Run Results Viewer 11.52 patch.
Before You Begin
Upgrading Service Test Assets
- Service Test 11.52 provides a Batch Upgrader command line tool, STBatchUpgrader.exe, located in the <Service Test installation>/bin folder. This tool lets you run a batch file to upgrade tests last saved in Service Test, version 11.10 or 11.20, making them compatible for Service Test 11.52.
If you do not upgrade your tests with the Batch Upgrader tool, when you open a test created in version 11.10 or 11.20, it prompts you to upgrade the test.
For details, on the Batch Upgrader command line tool, see the Service Test Help, available from the Service Test Help menu.
- For tests and components created in Service Test 11.00, you must first open and save them in Service Test 11.10, before you can upgrade them to Service Test 11.52.
Useful Documents
- After you install, you may want to refer to the following items, available from the Service Test Help menu.
- Service Test Tutorial. If you are using Service Test for the first time, use the Service Test Tutorial to learn how to work with several of the most commonly used features.
- Service Test Help. A single-point of access for comprehensive product information in Help and/or PDF format. The Using this Help section describes how to navigate, use, and get updates for the Service Test Help.
Hotfix and Patch Information
If you install a hotfix or patch over Service Test 11.52, information about that patch is described in the corresponding hotfix or patch readme.
If the information in a hotfix or patch readme conflicts with information in the Service Test Readme or any other Service Test documentation, the information in the hotfix or patch readme takes precedence.
Documentation Updates
The top of this document contains the following identifying information:
- Version number, which indicates the software version.
- Publish date, which changes each time the document is updated.
To check for recent updates of this or any other Service Test documentation, or to verify that you are using the most recent edition, visit the HP Software Product Manuals site(requires an HP Passport).
You can also download the latest version of the entire Service Test documentation set as a zip file from http://support.openview.hp.com/selfsolve/document/KM00418489/binary/ST11.52_Help_Set.html
Minimum System Requirements and Supported Environments
To successfully install and run Service Test, your computer must meet the minimum system requirements shown below. However, performance may be improved by using systems with stronger/later setups than the minimum requirements.
For a complete list of all supported operating systems, browsers, and development environments, see the HP Service Test Product Availability Matrix, available in the <Service Test installation>\help folder, or get the latest version from the HP Software Product Manuals site.
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Computer Processor:
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1.6 Ghz or higher
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Operating System:
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Windows XP Service Pack 3
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Memory:
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Minimum of 1 GB
Note:
An additional 512 MB of RAM are required when using a virtual machine.
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Color Settings:
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High Color (16 bit)
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Graphics Card:
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Graphics card with 64 MB video memory
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Free Hard Disk Space:
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1 GB of free disk space for application files and folders
You must also have an additional 120 MB of free disk space on the system disk (the disk on which the operating system is installed).
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Browser:
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Microsoft Internet Explorer 7.0 or a later supported version
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Notes and Limitations
This section includes the following:
Before You Install
This section includes information that is important for you to know before you install Service Test, and includes the following:
Installation and Licensing
- You cannot install Microsoft Office 64-bit on a machine with Service Test.
Workaround:
- Uninstall the Microsoft Office Access database engine (which is installed as part of the Service Test 11.50 installation).
- Install Microsoft Office 64-bit.
- Re-install the Microsoft Office Access database engine from the prerequisites\msade2007 folder of the Service Test 11.50 DVD.
- The path in which installation files for Service Test are located, and the path in which Service Test is installed, can contain only English characters.
- Service Test does not support Windows user names with non-English letters. If you log in to Windows using a user name (with administrative privileges) that contains non-English characters and then install Service Test, the installation may complete successfully, but you may not be able to open Service Test or it may not behave correctly.
- Service Test supports the Sentinel RMS License Manager version 8.4.0 as its concurrent license server. Earlier versions of the concurrent license server are not supported.
ALM Integration
- Before you can connect Service Test to an ALM 11.50 server, your ALM administrator must install the ALM Integration Enablement Pack (available from HP Software Support) or upgrade to ALM 11.52.
- Working with components stored in ALM 11.50 (with the ALM Integration Enablement Pack) is provided only at a Technology Preview level.
Documentation
- Due to security settings on server operating systems, you must add about:internet to the Internet Explorer Trusted Sites list in order to view the contents of the Service Test Help.
- Much of the Service Test 11.52 Help content is being delivered in a new WebHelp format. However, the UFT Service Pack installation does not remove obsolete files. Therefore, the CHM files located in the <Service Test installation>\help folder are obsolete.
Do not open CHM files directly from the Service Test Help folder. Instead, access the official documentation via the Service Test Help menu or the Service Test program group in the Windows Start menu (or Windows 8/2012 Apps page).
Supplemental Information
Use the information in this section as a supplement to (or if relevant, an override of) the relevant information in the product documentation.
Note: Additional troubleshooting information, guidelines, and feature-specific limitations are described in the relevant locations of the installation and product documentation. Make sure you are aware of those issues when working with the relevant features.
- If you are using both Service Test and Sprinter on the same computer, and you uninstall either Service Test or Sprinter, you must repair the installation of the remaining product.
HP Support
You can visit the HP Software support web site at:
www.hp.com/go/hpsoftwaresupport
This web site provides contact information and details about the products, services, and support that HP Software offers.
HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can: search for knowledge documents of interest, submit and track progress on support cases, submit enhancement requests online, download software patches, and more.
To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.
Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.
To register for an HP Passport ID, go to: HP Passport Registration
You can also access a localized version of the Software Support Web site in a number of languages by selecting the relevant language in the list on the top right of the HP Software Support Web site.
Legal Notices
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
The information contained herein is subject to change without notice.
Trademark Notices:
Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.
Google™ and Google Maps™ are trademarks of Google Inc
Intel® and Pentium® are trademarks of Intel Corporation in the U.S. and other countries.
Microsoft®, Windows®, Windows® XP, and Windows Vista ® are U.S. registered trademarks of Microsoft Corporation.
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
UNIX® is a registered trademark of The Open Group.
If you have any comments or suggestions regarding this document, please send them by e-mail to DocTeam_UFT@hp.com.
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