Product Technical Issue: Verify and Repair issues

  • KM00447931
  • 06-Jun-2013
  • 06-Jun-2013

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.


Extention version issue when verifying, ALM doesnt find the correct route.


When Verify and Repair tools were run on the project the following error, I see this error in Site Admin: 

VERIFY task on project CT.Proj_web_Angel Failed

D:Documents and settings\All users\ApplicationData\HP\ALM\repository\Sa\DomsInfo\MaintenanceData\SchemaXML\estensions\SPRINTER_EXTENSION_11.00;db_xmimap.xml(The system cannot find the patch specified);


The verify was looking for the folder Sprinter_11.00 , in this case the folder has another name Sprinter_11.0 , for that reason we made a copy of the folder with one more cero and this fix the issue , because the verify found the correct folder.

Another workaround for this is to go in to the project table EXTENTIONS and edit the value from 11.00 to 11.0 . We haven't found a reason for this change but the error is no longer exibit in newert versions (11.52)