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Summary
Question
Inactivity timer
The inactivity timer is a background process that closes user sessions that have been idle for a specified period of time. To use the inactivity timer one must configure the following settings:
1) A time limit: the time limit that users can remain inactive until the inactivity closes their user session.
2) An exception list: a list of operators that the inactivity timer ignores. This list should include all operators that should not be logged out regardless of the type of license (Named or Floating license).
3) A warning interval: the time limit that users can remain inactive until the inactivity timer displays a warning message in Active Notes.
To start the inactivity timer one needs to also start the inactive.startup process from the Scheduler.
Is it possible to configure Service Manager such that the inactivity (session timeout) comes up as popup instead of message on top of screen?
Answer
Service Manager cannot be tailored, customized or configured in a manner such that the inactivity session time out comes up as a pop up instead of a message at the top.
One would need to log an enhancement request with Service Manager for the same.
One can contact HP Support to log an enhancement request for the same.