How to get logs ussing the LogGrabber?

  • KM00434270
  • 21-May-2013
  • 21-May-2013


Thread dumps are created periodically: Once a minute, a thread dump snapshot is taken and is saved to a new file in the C:\hp\UCMDB\UCMDBServer\runtime\log\threadDumps folder. Thread dump files from the last hour are kept. This folder also holds the ad-hoc Server snapshots that are generated during the logGrabber execution.


How to get logs ussing the LogGrabber


  1. Launch the Web browser and enter the server address, as follows: http://<UCMDB Server Host Name or IP>:8080/jmx-console.

  2. You may have to log in with a user name and password.

  3. Under UCMDB, click UCMDB:service=Server services to open the JMX MBEAN View page.

  4. Locate the executeLogGrabber operation.

  5. Click Invoke.

    A Server snapshot file with the name LogGrabber_serverSnapshot_<current date and time>.txt is created in the following location: C:\hp\UCMDB\UCMDBServer\runtime\log\threadDumps. This is a thread dump that includes the threads of the Server framework only.

  6. In the File Download dialog box, you can open the logGrabber_<current time>.zip file, or download it to the client machine.