How to get logs ussing the LogGrabber?

  • Document ID:KM00434270
  • Creation Date:21-May-2013
  • Modified Date:21-May-2013
    • Micro Focus Products:
      universal cmdb

Summary

Thread dumps are created periodically: Once a minute, a thread dump snapshot is taken and is saved to a new file in the C:\hp\UCMDB\UCMDBServer\runtime\log\threadDumps folder. Thread dump files from the last hour are kept. This folder also holds the ad-hoc Server snapshots that are generated during the logGrabber execution.

Question

How to get logs ussing the LogGrabber

Answer

  1. Launch the Web browser and enter the server address, as follows: http://<UCMDB Server Host Name or IP>:8080/jmx-console.

  2. You may have to log in with a user name and password.

  3. Under UCMDB, click UCMDB:service=Server services to open the JMX MBEAN View page.

  4. Locate the executeLogGrabber operation.

  5. Click Invoke.

    A Server snapshot file with the name LogGrabber_serverSnapshot_<current date and time>.txt is created in the following location: C:\hp\UCMDB\UCMDBServer\runtime\log\threadDumps. This is a thread dump that includes the threads of the Server framework only.

  6. In the File Download dialog box, you can open the logGrabber_<current time>.zip file, or download it to the client machine.