After enable LDAP integration the user section is not getting loaded

  • KM00393773
  • 28-Mar-2013
  • 28-Mar-2013

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Summary

After enable LDAP integration the user section is not getting loaded

Error

When you try to open the User section this error is displayed:

Failed to retrieve the user

And in the logs you can see this error:

(CmdbConnectorImpl.java:101) ERROR - error creating mam API
com.hp.ucmdb.api.ExecutionException: java.lang.NullPointerException
...............
Caused by: java.lang.NullPointerException

 

Cause

The default user group define in the LDAP settings (Automatically assigned user group) doesn't exist

Fix

Create the correct group in uCMDB