Error During during SmartConnector installation:"Call to DLLRegisterServer failed with error code 0x8000ffff"

Document ID:KM00283822
Creation Date:07-Jan-2013
Modified Date:07-Jan-2013
- Micro Focus Products:
  arcsight smart connectors

Archived Content: This information is no longer maintained and is provided "as is" for your convenience.

Summary

KM03787382 Error During during SmartConnector installation:"Call to DLLRegisterServer failed with error code 0x8000ffff"

Problem

I copied a DLL file for SmartConnector installation. I get the following error during the SmartConnector installation:

Call to DLLRegisterServer failed with error code 0x8000ffff

What is the problem?

Solution

The error occurs when a DLL file is not registered on Windows.

Resolution:

1. Login as the administrator account for the Windows host.
2. Execute the regsvr32 command, as follows:
regsvr32 dbodbc11.dll
3. Try the installation again.