Windows 2008 provisioning times out when trying to install the agent

  • KM00205254
  • 07-Oct-2012
  • 11-Dec-2012

Summary

Provisioning times out on the opsware agent install phase A fix is to create a new custom attribute AGENT_INSTALL_DELAY and set a value of 180. The default value used for Windows 2008 is 30 seconds but sometimes this is not enough. The custom attribute can be set on the facility. .

Error

No direct error message related to this issue, the provisioning job simply times out on the opsware agent install phase. There is a known issue in Windows 2008 provisioning which triggers a race condition at this phase.

Cause

The cause is not known at this time.

Fix

Create a new custom attribute AGENT_INSTALL_DELAY and set a value of 180. The default value used for Windows 2008 is 30 seconds but sometimes this is not enough. The custom attribute can be set on the facility.