This document is under revision.
Because of a difference in the default data that MFI (Micro Focus International) stores for employees in the enterprise directory's distinguished name field,
when compared with the default data that HPE (Hewlett Packard Enterprise) stores for employees in the same field . . .
MySupport's Employee Validation form had to change to prompt for 'Username' instead of for 'email address' to validate employee status.
The 'Username' used by MFI for employee validation normally equates to the Windows Domain Account name used to login to personal PCs.
The 'Username' is typically an eight character long or shorter alphanumeric string.
The 'Username' can also be looked up by employees using the MFI intranet resource at: