Scenario 2:

Scenario 3:

Scenario 4:

Scenario 5:

Scenario 6:

Scenario 7:

STEPS:

1
2
3
4
5
6
7

Step 1

To avoid overwriting custom policies:

1. Save any modified/customized policies into a location on the management server (away from the SPI for Microsoft Enterprise Servers folder), or rename the SPI for Enterprise Servers policy group.

Do the same for the install log file if you need to retain the previous version.

Step 2

Remove all SPI for Microsoft Enterprise Servers policies from the managed nodes:

1. In the console expand the folder Policy Management.
2. Right-click SPI for Microsoft Enterprise Servers and select All tasks > Uninstall from...
3. In the Uninstall policies on... window, check the nodes from which the policies should be removed.
4. Click OK.

Step 3 (only for Scenarios 2, 3 &4, not applicable for upgrading from OVO 7.10)

Uninstall MSES SPI programs from the OVO management server:

1. Insert the Application CD 1 into the CD-ROM drive.
2. Follow instructions as they appear, and start the uninstall procedure by pressing the Remove products button.
3. In the Product Selection Uninstall window select Microsoft Enterprise Servers (SPI) and click Next.
4. In the next window select Remove, you are updated on the progress of the program removal, then click Finish to complete.

Step 4 (only for Scenario 5, not applicable for other scenarios)

1. Remove all SPI for Microsoft Enterprise Servers policies from the managed nodes.
2. Insert the 7.10 HP OpenView Operations/Performance for Windows CD (Disk 1) into the CD-ROM drive.
3. Follow instructions as they appear, and start the uninstall procedure by pressing the Remove products button.
4. In the Product Selection Uninstall window select Microsoft Enterprise Servers (SPI) and click Next.
5. In the next window select Remove. You are updated on the progress of the program removal, click Finish to complete.

Step 5 (only for Scenario 6, not applicable for other scenarios)

1. Remove all SPI for Microsoft Enterprise Servers policies from the managed nodes.
2. From the Support directory on "Smart Plug-ins, New and Upgraded, CD for OpenView Operations/Performance for Windows Version A.0.7.5" CD 2, doubleclick the MSESSPI_1.0.msi file.
3. Follow instructions as they appear, and start the uninstall procedure by pressing the Remove button.
4. Run the "Smart Plug-ins, New and Upgraded, CD for OpenView Operations/Performance for Windows Version A.0.7.5 for OVO for Windows" installer again to install the Microsoft Enterprise Servers SPI.

Step 6

Delete the SPI for Microsoft Enterprise Servers policy group from the management server:

1. In the console expand the folder Policy groups.
2. Right-click SPI for Microsoft Enterprise Servers and select Delete.

Step 7

Install the 05.00 version of the Microsoft Enterprise Servers SPI from the hp OpenView, New and Upgraded Smart Plug-Ins for OV operations for Windows 7.5, Volume 1 CD.

Uninstall Procedure

To uninstall the new version of the Microsoft Enterprise Servers SPI follow this procedure:

1. In the Product Selection Uninstall window select Microsoft Enterprise Servers (SPI) and click Next.
2. In the next window select Remove. (You are updated on the progress of the program removal).
3. Click Finish to complete.

Known Problems, Limitations, and Workarounds

Database monitoring tool cannot be launched from a remote console:

The Database monitoring tool cannot be launched from a remote console, it can only be launched from the management server.

Support

Please visit the HP OpenView support web site at:

http://www.hp.com/managementsoftware/support

This web site provides contact information and details about the products, services, and support that HP OpenView offers.

HP OpenView online software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:

• Search for knowledge documents of interest
• Submit and track progress on support cases
• Submit enhancement requests online
• Download software patches
• Manage a support contract
• Look up HP support contacts
• Review information about available services
• Enter discussions with other software customers
• Research and register for software training

Legal Notices

©Copyright 2006 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.