hp OpenView Smart Plug-in for Microsoft Enterprise Servers

Release Notes

April 2005 

This document provides an overview of the changes made to hp OpenView Smart Plug-in for Microsoft Enterprise Servers (MSES SPI) for the B.04.51 release. It contains important information not included in the online help.

In This Version
Upgrade Procedures
Known Problems, Limitations, and Workarounds
Support

In This Version

This version of the MSES SPI is only supported running with OVO for Windows 7.5. It manages the following Microsoft Enterprise Servers and versions of servers:

  • Application Center 2000
  • BizTalk Server 2000, 2002 and 2004
  • Commerce Server 2000 and 2002
  • Content Management Server 2001 and 2002
  • Internet Security and Acceleration Server 2000
  • SharePoint Portal Server 2001 and 2003.
    •

    The following new features have been added to this release:

  • New policies to monitor Biztalk 2004 Server performance counters.
  • New reports for Biztalk 2004 server.
  • New policies to monitor database connections for Biztalk 2004 server.
  • The MSES SPI is now installable on an OVOW Clustered node.
  • The MSES SPI now integrates with the OpenView Self healing data collector for enhanced troubleshooting support.
    •

    Upgrade Procedures

    To upgrade from a previous version of the MSES SPI, follow one of the following five upgrade scenarios:

    Upgrade Scenario 1:

  • Upgrade from OVOW 7.21 + MSESSPI B.04.00
  • Follow steps 1 and 7 outlined below.

    Upgrade Scenario 2:

  • Upgrade from OVOW 7.21 + MSESSPI B.03.00
  • Follow steps 1, 2, 3, 6 and 7 outlined below.

    Upgrade Scenario 3:

  • Upgrade from OVOW 7.21 + MSESSPI B.02.00
  • Follow steps 1, 2, 3, 6 and 7 outlined below.

    Upgrade Scenario 4:

  • Upgrade from OVOW 7.20 + MSESSPI B.02.00
  • Required patches: OVOW_00075
  • Follow steps 1, 2, 3, 6 and 7 outlined below.

    Upgrade Scenario 5:

  • Upgrade from OVOW 7.10 + MSESSPI B.01.00
  • Required patches: OVOW_00050, OVOW_00052, and OVOW_00075
  • Follow the steps 1, 2, 4, 6 and 7 outlined below.

    Upgrade Scenario 6:

  • Upgrade from OVOW 7.10 + MSESSPI B.01.00 (Smart Plug-ins, New and Upgraded, CD for OpenView Operations/Performance for Windows Version A.0.7.21 for OVO for Windows was already used).
  • Required patches: OVOW_00050, OVOW_00052, and OVOW_00075
  • Follow the steps 1, 2, 5, 6 and 7 outlined below.

    Step 1

    To avoid overwriting custom policies:

    1. Save any modified/customized policies into a location on the management server (away from the SPI for Microsoft Enterprise Servers folder), or rename the SPI for Enterprise Servers policy group.

    Do the same for the install log file if you need to retain the previous version.

    Step 2

    Remove all SPI for Microsoft Enterprise Servers policies from the managed nodes:

    1. In the console expand the folder Policy Management.
    2. Right-click SPI for Microsoft Enterprise Servers and select All tasks > Uninstall from...
    3. In the Uninstall policies on... window, check the nodes from which the policies should be removed.
    4. Click OK.

    Step 3 (only for Scenarios 1, 2 & 3, not applicable for upgrading from OVOW 7.10)

    Uninstall MSES SPI programs from the OVO management server:

    1. Insert the Application CD 1 into the CD-ROM drive.
    2. Follow instructions as they appear, and start the uninstall procedure by pressing the Remove products button.
    3. In the Product Selection Uninstall window select Microsoft Enterprise Servers (SPI) and click Next.
    4. In the next window select Remove, you are updated on the progress of the program removal, then click Finish to complete.

    Step 4 (only for Scenario 4, not applicable for other scenarios)

    1. Remove all SPI for Microsoft Enterprise Servers policies from the managed nodes.
    2. Insert the 7.10 HP OpenView Operations/Performance for Windows CD (Disk 1) into the CD-ROM drive.
    3. Follow instructions as they appear, and start the uninstall procedure by pressing the Remove products button.
    4. In the Product Selection Uninstall window select Microsoft Enterprise Servers (SPI) and click Next.
    5. In the next window select Remove. You are updated on the progress of the program removal, click Finish to complete.

    Step 5 (only for Scenario 5, not applicable for other scenarios)

    1. Remove all SPI for Microsoft Enterprise Servers policies from the managed nodes.
    2. From the Support directory on "Smart Plug-ins, New and Upgraded, CD for OpenView Operations/Performance for Windows Version A.0.7.5" CD 2, doubleclick the MSESSPI_1.0.msi file.
    3. Follow instructions as they appear, and start the uninstall procedure by pressing the Remove button.
    4. Run the "Smart Plug-ins, New and Upgraded, CD for OpenView Operations/Performance for Windows Version A.0.7.5 for OVO for Windows" installer again to install the Microsoft Enterprise Servers SPI.

    To uninstall the new version of the Microsoft Enterprise Servers SPI follow the usual procedure:

    1. In the Product Selection Uninstall window select Microsoft Enterprise Servers (SPI) and click Next.
    2. In the next window select Remove. (You are updated on the progress of the program removal).
    3. Click Finish to complete.

    Step 6

    Delete the SPI for Microsoft Enterprise Servers policy group from the management server:

    1. In the console expand the folder Policy groups.
    2. Right-click SPI for Microsoft Enterprise Servers and select Delete.

    Step 7

    Install the B.04.51  version of the Microsoft Enterprise Servers SPI from the hp OpenView, New and Upgraded Smart Plug-Ins for OV operations for Windows 7.5, Volume 1 CD.

    Known Problems, Limitations, and Workarounds

    Database monitoring tool cannot be launched from a remote console:

    The Database monitoring tool cannot be launched from a remote console, it can only be launched from the management server.

    Support

    Please visit the HP OpenView web site at: http://www.managementsoftware.hp.com/

    This web site provides contact information and details about the products, services, and support that HP OpenView offers.

    You can also go directly to the support web site at:

    http://support.openview.hp.com/

    HP OpenView online software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valuable support customer, you can benefit by being able to:

    NOTE: Most of the support areas require that you register as an HP Passport user and log in. Many also require an active support contract. To find more information about support access levels, go to the following URL:

    http://support.openview.hp.com/access_level.jsp

    To register for an HP Passport ID, go to the following URL:

    https://passport.hp.com/hpp2/newuser.do

    To view release notes and other documentation:

    1. Click using hp software--> product manuals.

      The product manuals search window opens. It is located at:

      http://ovweb.external.hp.com/lpe/doc_serv/

    2. In the select product list, click [product name].
    3. In the select version list, click [version number].
    4. In the OS list, click [OS type].
    5. To start the search, click Open or Download.

    NOTE: To view files in PDF format (*.pdf), Adobe Acrobat Reader must be installed on your system. To download Adobe Acrobat Reader, go to the following URL:

    http://www.adobe.com

    Legal Notices

    ©Copyright 2005 Hewlett-Packard Development Company, L.P.

    The information contained herein is subject to change without notice.

    The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.