HP Network Node Manager iSPI for IP Telephony Software Release Notes

for the HP-UX, Solaris, and Linux operating systems

Software version: 9.21

Publication date: June 2013

This document is an overview of the changes made to HP Network Node Manager iSPI for IP Telephony Software (NNM iSPI for IP Telephony). It contains important information that is not included in books or Help.

For a list of supported hardware platforms, operating systems, and databases, see the support matrix document (IPT_SupportMatrix_en.html) available at the root location of the product's installation media or from the HP Software Product Manuals web site.

To check for recent updates and to see the Release Notes and Support Matrix for the NNM iSPI for IP Telephony on Windows, visit this URL: HP Software Product Manuals

You can find information about the following in this document:

What's New in This Release?

9.21

New Features

• Public Key Infrastructure-based Authentication:
  
  You can configure the NNM iSPI for IP Telephony to use the Public Key Infrastructure (PKI) authentication. With PKI authentication, you can access the NNM iSPI for IP Telephony forms without providing the logon credentials. Note that you must also configure NNMi to use PKI authentication before you configure the iSPI to use the PKI authentication.
• The NNM iSPI for IP Telephony Quick Start Wizard:
  
  After the installation of the NNM iSPI for IP Telephony 9.21, you can run the Quick Start Configuration Wizard to configure NNM iSPI for IP Telephony to manage your network environment. HP recommends that you use the Quick Start Configuration Wizard for the initial configuration setup.
  
  To access the quick start wizard, type the following URL in your browser:
  
  http://<fqdn>:<port>/iptquickstart/wizard
  In this instance, <fqdn> is the fully qualified domain name of the NNMi management server and <port> is the HTTP port number used by the NNM iSPI for IP Telephony. The default port number is 10080.
  
  By default, the NNM iSPI for IP Telephony Quick Start Wizard is configured to use the credential-based authentication. However, you can configure the Quick Start Wizard to use the PKI-based authentication. For more information, see the NNM iSPI for IP Telephony Quick Start Wizard section in the HP Network Node Manager iSPI for IP Telephony Software Online Help.
• Discovery:
  
  The NNM iSPI for IP Telephony has been enhanced to discover the publisher Cisco Unified Communication Manager (CUCM) whose CallManager service is deactivated or stopped. This is possible if you configure the AXL credentials of the publisher CUCM in the NNM iSPI for IP Telephony Data Access Configuration form.

9.20 (Patch 1)

New Features

NNM iSPI for IP Telephony 9.20 (Patch 1) contains the following new features and feature enhancements:

• Updating the site codes, mail codes, and locations of Cisco IP phones from the command line.
• Added a new report, namely Top N Table Report. Like the Top N report, this report shows Top N network elements, but does not include bar charts or time series graphs. If you want to view Top N elements in the least possible time, choose the Top N Table report instead of the Top N report.

9.20

New Features

NNM iSPI for IP Telephony 9.20 contains the following new features and feature enhancements:

• Cisco IP Telephony:
  • New reports on hourly usage of Gateways, IP trunks, and Cisco Unified Communication Manager clusters due to calls
  • Monitoring of call termination reasons
  • Monitoring of call quality using thresholds in the Global Network Management (GNM) environment
  • Enhancements in call quality monitoring to support threshold configuration for every Cisco Unified Communication Manager cluster
  • New inventory view with the capability to drill down to Cisco Unified Communication Manager clusters, Cisco Unified Communication Manager subscriber groups, Device Pools, and various other cluster devices
  • Monitoring counts of registered Cisco Unified Communication Manager cluster devices
  • Monitoring and reporting of Cisco Unified Communication Manager call activity
  • Monitoring and reporting of Gateway call activity
  • Monitoring and reporting of utilization and availability of media resources
  • Monitoring and reporting of Cisco Unified Communication Manager service availability
  • Monitoring and reporting of Cisco Unified Communication Manager system health
  • Monitoring and reporting of Cisco Trivial File Transfer (TFTP) service metrics
  • Monitoring the availability of the Cisco Unified Communication Manager CCMAdmin web page
  • Additional filter support in inventory views
• Avaya IP Telephony:
  • Monitoring of G3 MO alarms: Incidents, correlation and clearance of traps resulting from these alarms
    
  • Additional filter support in inventory views
• Overlapping Address Domains (OAD):
  Support for Static Network Address Translation (NAT) based Overlapping Address Domains (OAD).

Installation Notes

Before you install NNM iSPI for IP Telephony 9.21, you must perform the following tasks:

• Install NNMi 9.22.
• Install NNM iSPI Performance for Metrics 9.21.

Installation requirements, as well as instructions for installing NNM iSPI for IP Telephony 9.21 release are documented in the patch text file, which is available in the text format with the downloadable patch.

Known Problems, Limitations, and Workarounds

• While working with the NNM iSPI for IP Telephony views, the following error appears:
  A problem occurred while loading the data from the NNMi management server for this component. Additional error information: Service Unavailable
  Workaround. If the iSPI and NNMi are configured with a remote Oracle database, this error occurs when you restart the Oracle server. To resolve this, restart the iSPI for IP Telephony by stopping and starting the iptjboss process.
• Cisco IP Telephony. If you use Microsoft Internet Explorer and if the Automatic prompting for file downloads setting is disabled, the ClarusIPC Remote Hands window does not appear from the Cisco IP Phones view.
  Workaround. In the Internet Explorer browser, click Tools > Internet Options, select the Security tab, click Custom Level, and then enable the Automatic prompting for file downloads setting in the Security Settings dialog box.
• Cisco IP Telephony. If you try to remove the NNM iSPI for IP Telephony from the NNMi management server without disabling the integration with ClarusIPC, the clarus directory and associated files might remain on the management server after completely removing the iSPI.
  Workaround. After uninstalling the NNM iSPI for IP Telephony, manually delete the clarus directory and its contents from the /opt/OV/config/ipt directory.
• Nortel IP Telephony. This version of the NNM iSPI for IP Telephony does not calculate the state of the Nortel Media Gateways (MC and MGC) based on IP telephony alarms.

Documentation Errata

The Help link on the P.01 GoS Summary report does not open the Online Help topic for the P.01 GoS Summary report.

Documentation Updates

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Legal Notices

©Copyright 2008–2013 Hewlett-Packard Development Company, L.P.

Trademark Notices

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UNIX® is a registered trademark of The Open Group.

HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products.

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Acknowledgments

This product includes software developed by Apache Software Foundation. (http://www.apache.org)

This product includes software developed by Indiana University Extreme! Lab.

This product includes software developed by SSHTools (http://www.sshtools.com/).

For information about third-party license agreements, see the license-agreements directory on the product installation media.

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For the full Oracle license text, see the license-agreements directory on the NNMi product DVD.