The monitoring of BizTalk Server 2004 is new in this release.

Upgrade Procedures

To upgrade from a previous version of the MSES SPI, follow one of the following five upgrade scenarios:

Upgrade Scenario 1:

Upgrade Scenario 2:

Upgrade Scenario 3:

Upgrade Scenario 4:

Upgrade Scenario 5:

Step 1

To avoid overwriting custom policies:

1. Save any modified/customized policies into a location on the management server (away from the SPI for Microsoft Enterprise Servers folder), or rename the SPI for Enterprise Servers policy group.

Do the same for the install log file if you need to retain the previous version.

Step 2

Remove all SPI for Microsoft Enterprise Servers policies from the managed nodes:

1. In the console expand the folder Policy Management.
2. Right-click SPI for Microsoft Enterprise Servers and select All tasks > Uninstall from...
3. In the Uninstall policies on... window, check the nodes from which the policies should be removed.
4. Click OK.

Step 3 (only for Scenarios 1, 2 & 3, not applicable for upgrading from OVOW 7.10)

Uninstall MSES SPI programs from the OVO management server:

1. Insert the Application CD 1 into the CD-ROM drive.
2. Follow instructions as they appear, and start the uninstall procedure by pressing the Remove products button.
3. In the Product Selection Uninstall window select Microsoft Enterprise Servers (SPI) and click Next.
4. In the next window select Remove, you are updated on the progress of the program removal, then click Finish to complete.

Step 4 (only for Scenario 4, not applicable for other scenarios)

1. Remove all SPI for Microsoft Enterprise Servers policies from the managed nodes.
2. Insert the 7.10 HP OpenView Operations/Performance for Windows CD (Disk 1) into the CD-ROM drive.
3. Follow instructions as they appear, and start the uninstall procedure by pressing the Remove products button.
4. In the Product Selection Uninstall window select Microsoft Enterprise Servers (SPI) and click Next.
5. In the next window select Remove. You are updated on the progress of the program removal, click Finish to complete.

Step 5 (only for Scenario 5, not applicable for other scenarios)

1. Remove all SPI for Microsoft Enterprise Servers policies from the managed nodes.
2. From the Support directory on "Smart Plug-ins, New and Upgraded, CD for OpenView Operations/Performance for Windows Version A.0.7.21" CD 1, doubleclick the MSESSPI_1.0.msi file.
3. Follow instructions as they appear, and start the uninstall procedure by pressing the Remove button.
4. Run the "Smart Plug-ins, New and Upgraded, CD for OpenView Operations/Performance for Windows Version A.0.7.21 for OVO for Windows" installer again to install the Microsoft Enterprise Servers SPI.

To uninstall the new version of the Microsoft Enterprise Servers SPI follow the usual procedure:

1. In the Product Selection Uninstall window select Microsoft Enterprise Servers (SPI) and click Next.
2. In the next window select Remove. (You are updated on the progress of the program removal).
3. Click Finish to complete.

Step 6

Delete the SPI for Microsoft Enterprise Servers policy group from the management server:

1. In the console expand the folder Policy groups.
2. Right-click SPI for Microsoft Enterprise Servers and select Delete.

Step 7

Install the B.04.00 version of the Microsoft Enterprise Servers SPI from the hp OpenView, New and Upgraded Smart Plug-Ins for OV operations for Windows 7.20 and 7.21, Volume 1 CD.

Online Documentation and Support

Go to the HP OpenView eCare web site to access interactive technical support tools. The same information and tools used by HP OpenView phone support experts are now available at:

http://support.openview.hp.com

To view the status of customer requests:

1. To access the technical knowledge base, go to the following URL:
   

   http://openview.hp.com/sso/ecare/keyword
   

2. You can search for documents, known problems, or patches in one of two ways:
   1. Search by keyword by filling in the pertinent information and clicking Search.
      

      OR

   2. Search by document ID number, by selecting the "document id lookup" tab, entering the document ID number and clicking View Document.

To view archived release notes and other documentation:

1. Click using hp software-->product manuals.
   
   

   The product manuals search window opens. It is located at:

   http://ovweb.external.hp.com/lpe/doc_serv/

2. In the select product list, click hp OpenView Smart Plug-in for Microsoft Enterprise Servers.
3. In the select version list, click B.04.00.
4. In the OS list, click [OS type].
5. To start the search, click Open or Download.

NOTE: To view files in PDF format (*.pdf), Adobe Acrobat Reader must be installed on your system. To download Adobe Acrobat Reader, go to the following URL:

http://www.adobe.com

All other product names are the property of their respective trademark or service mark holders and are hereby acknowledged.