HP Unified Functional Testing 11.53 Service Pack Readme

This file provides the following information about UFT 11.53:

Minimum System Requirements and Supported Environments

Note:
This readme was updated and published later than the readme included in the product installation.
If the information in this Readme conflicts with information in any other UFT documentation released previously, the information in this Readme takes precedence.

Getting Started

Installing the UFT 11.53 Service Pack

The UFT 11.53 Service Pack can be installed only after you have installed UFT 11.50 or later.

Important installation information and step-by-step installation instructions for UFT can be found in the HP Unified Functional Testing Installation Guide. The Installation Guide is available in PDF format in the root folder of the Unified Functional Testing DVD.

Alternatively, you can use the UFT Installation QuickStart Sheet, which provides the details you need to know for a standard UFT installation in a single, two-sided sheet.

You can also open these documents from the Unified Functional Testing Help after you install UFT.

Before You Begin

Upgrading QuickTest or Service Test Assets

For QuickTest tests or components:

When trying to open a test or component saved in QuickTest 9.5, UFT will ask you if you want to upgrade the asset or open it in read-only mode.

If you try to open a test or component last saved in a version of QuickTest earlier than 9.5, an error message is displayed in the UFT Error Pane.

If the asset is saved in the file system, you must first open it in QuickTest 10.00 or 11.00 to upgrade it.

If the asset is saved in Quality Center or ALM, you must use the QuickTestAsset Upgrade Tool for HP ALM (available with the QuickTest Professional 10.00 or 11.00 DVD).

Assets last saved in QuickTest 10.00 or later can be opened in UFT.

For Service Test tests or components:

UFT 11.53 provides a Batch Upgrader command line tool, STBatchUpgrader.exe, located in the <UFT installation>/bin folder. This tool lets you run a batch file to upgrade tests last saved in Service Test, version 11.10 or 11.20, making them compatible for UFT 11.53.

If you do not upgrade your tests with the Batch Upgrader tool, when you open a test created in version 11.10 or 11.20, it prompts you to upgrade the test.

For details, on the Batch Upgrader command line tool, see the UFT Help, available from the UFT Help menu.

For tests and components created in Service Test 11.00, you must first open and save them in Service Test 11.10, before you can upgrade them to UFT 11.53.

Useful Documents

After you install, you may want to refer to the following items, available from the UFT Help menu.

What's New. Provides details about new or enhanced features and new environment support in UFT 11.50 and its service packs, compared to QuickTest 11.00 and Service Test 11.20.

UFT Tutorials. If you are using UFT for the first time, use the UFT GUI Testing Tutorial and the UFT API Testing Tutorial to learn how to work with several of the most commonly used features.

UFT Help. A single-point of access for comprehensive product information, including installation guides, user guides, and language references in Help and/or PDF format. The Using this Help section describes how to navigate, use, and get updates for the Unified Functional Testing Help.

Hotfix and Patch Information

If you install a hotfix or patch over UFT 11.53, information about that patch is described in the corresponding hotfix or patch readme.

If the information in a hotfix or patch readme conflicts with information in the UFT Readme or any other UFT documentation, the information in the hotfix or patch readme takes precedence.

Documentation Updates

The top of this document contains the following identifying information:

Version number, which indicates the software version.

Publish date, which changes each time the document is updated.

To check for recent updates of this or any other UFT documentation, or to verify that you are using the most recent edition, visit the HP Software Product Manuals site (requires an HP Passport).

Minimum System Requirements and Supported Environments

To successfully install and run UFT, your computer must meet the minimum system requirements shown below. However, performance may be improved by using systems with stronger/later setups than the minimum requirements.

For a complete list of all supported operating systems, browsers, and development environments, see the HP Unified Functional Testing Product Availability Matrix, available in the <UFT installation>\help folder, or get the latest version from the HP Software Product Manuals site.


Computer Processor:	1.6 Ghz or higher
Operating System:	Windows XP Service Pack 3
Memory:	Minimum of 2 GB when no more than three add-ins are loaded simultaneously Note: An additional 512 MB of RAM are required when using a virtual machine. Additional memory is required when loading more add-ins and when using the Save movie to results option to capture movies during run sessions.
Color Settings	High Color (16 bit)
Graphics Card	Graphics card with 64 MB video memory
Free Hard Disk Space	2 GB of free disk space for application files and folders You must also have an additional 1 GB of free disk space on the system disk (the disk on which the operating system is installed).
Browser	Microsoft Internet Explorer 7.0 or a later supported version

Notes and Limitations

This section includes important notes and known limitations and workarounds:

Before You Install

Supplemental Information

Before You Install

This section includes information that is important for you to know before you install UFT, and includes the following:

General

Installation and Licensing

Windows 8 and Windows 2012 Server Operating Systems

General

The following commands or features, which were supported by preceding versions of QuickTest or Service Test, are not available in UFT:

Split Action command

Process Guidance (and Process Guidance Management)

Edit > Optional Step command
(However, the command is still available in the context (right-click) menu, and the OptionalStep statement can also be added manually in the Editor.)

Window Themes (View option)

Insert Report dialog box

Send Feedback and Win (Help menu command)

Show Run Test command (previously in Service Test)

Installation and Licensing

You cannot install Microsoft Office 64-bit on a machine with UFT.

Workaround:

Uninstall the Microsoft Office Access database engine (which is installed as part of the UFT 11.50 installation).

Install Microsoft Office 64-bit.

Re-install the Microsoft Office Access database engine from the prerequisites\msade2007 folder of the UFT 11.50 DVD.

The path in which installation files for UFT are located, and the path in which UFT is installed, can contain only English characters.

The version of the pdm.dll file installed with the Microsoft Script Debugger (which is part of UFT's Additional Installation Requirements) is obsolete and can cause problems when you try to debug GUI tests. If you want to debug GUI tests in UFT, make sure that you have a newer version of this file installed and registered.

The pdm.dll file is installed and registered with Microsoft Visual Studio and Microsoft Office. It is also installed, but not registered, with Microsoft Internet Explorer (version 8 and above).

If the currently registered version of the pdm.dll file is lower than 9, then uninstall the Microsoft Script Debugger (if installed) and repair the installation of the last of these products to be installed. (Check registry for pdm.dll version: HKEY_CLASSES_ROOT\CLSID\{78A51822-51F4-11D0-8F20-00805F2CD064}\InprocServer32)

If you need to use the pdm.dll file installed with Microsoft Internet Explorer, make sure you have administrator privileges and do the following:

Locate the pdm.dll file.

This file is usually located in c:\program files(x86)\internet explorer\ or c:\program files\internet explorer.

Move the pdm.dll file and the msdbg2.dll file from the same folder to a different location (registering them from the original location behaves differently).

Run the following commands:

regsvr32 <full path to pdm.dll>\pdm.dll

regsvr32 <full path to pdm.dll>\msdbg2.dll

If you install UFT 11.53 while the QTPNET_00015 patch (a QuickTest 10.00 patch) is installed on your computer, UFT may behave unexpectedly.

Workaround:

Open the Add/Remove Programs dialog box from the Control Panel.

Display the installed patches by selecting the Show updates check box (or click the View Installed Updates button, depending on your operating system version.)

Locate HP QuickTest in the list and check whether QTPNET_00015 for HP QuickTest Professional 10.00 QFE is listed as an installed update.

If it is installed, click Remove to uninstall this patch before you install UFT 11.53.

UFT supports the Sentinel RMS License Manager version 8.4.0 as its concurrent license server. Earlier versions of the concurrent license server are not supported.

If you install LoadRunner 11.52 Patch 1 after installing UFT 11.53, make sure to reboot the computer after installing LoadRunner. Otherwise, when running UFT GUI tests in LoadRunner Controller, LoadRunner will sometimes fail to run the test and will display an error referring to the mdrv process.

If you uninstall the UFT 11.53 service pack, the options defined in the GUI Testing tab of the Options dialog box might be reset to their factory defaults. Before uninstalling, make note of your custom definitions so that you can redefine them after uninstalling if necessary.

Windows 8 and Windows 2012 Server Operating Systems

UFT cannot record over applications that have a higher integrity level, such as setup programs or programs that are run as administrator.

Workaround: Run UFT as administrator if you need to record over an application with a higher integrity level.

If you are working in Windows 8 or Windows 2012 and your default photo viewer is the Windows 8 or Windows 2012 Photos app, UFT may generate an error if you try to view a business component snapshot.

Workaround: Set the Windows Photos Viewer application (Windows 8) or another graphics application as the default photo viewer, and try to view the snapshot again.

Add-ins

If you install the Flex add-in after installing this UFT Service Pack, you must repair the UFT installation to make all of the new Flex-related features available.

Web 2.0 toolkit files are not updated with the Service Pack installation. Support for Dojo version 1.8 was introduced in Service Pack 2. To update Web 2.0 toolkits, run the Web2AddinSetup.exe file after installing this UFT Service Pack.

The Web2AddinSetup.exe file is located in the <UFT installation folder>\DVD\Extensibility and Toolkits\Web2AddinSetup directory.

If you previously had QuickTest 11.00 installed on your computer and you installed one of the patches or hotfixes that added support for working with the Google Chrome browser (QPTWEB00088 or another Chrome-related patch or hotfix), you must delete your user profile in the Chrome browser before you can use UFT to test applications in Chrome.

To do this, open the Chrome Settings window in your Chrome browser. In the Users section, click the Delete this user button.

UFT does not treat text block elements as child objects of WPF objects, such as lists, treeviews, and tables. Therefore, they will not be returned in a ChildObjects statement, nor will they be learned as test objects when you select to learn a WPF object and its children.

If you want to work with the text block elements of a WPF object, use a GetItem() or GetItemProperty() statement.

Note: The above behavior was implemented after QTP 11.00. Therefore, if you have ChildObject steps in existing tests that previously returned these text block elements, those tests may fail or produce unexpected results. In this case, update such steps as recommended above.

The Web Services Add-in that was provided with QuickTest is not included in UFT. Instead, use the UFT API testing features to test your Web Services.

If you need to work with your existing QuickTest Web Services Add-in assets in UFT, contact HP Software Support or your HP Software provider.

ALM Integration

Before you can connect UFT to an ALM 11.50 server, your ALM administrator must upgrade ALM to version 11.52. Alternatively, install the ALM Integration Enablement Pack (available from HP Software Support).

To work with components, application areas, and business process tests stored in ALM 11.50, your ALM administrator must upgrade ALM to version 11.52.

You can now edit BPT tests in UFT, using the native UFT IDE. This provides better test authoring performance and improved usability, enabling you to uniformly and seamlessly maintain, debug, and run BPT tests together with GUI and API tests. The Canvas view is no longer available for BPT and Flow test types when editing them in the UFT IDE.

64-bit Applications

If a user with administrator privileges installs the ALM Add-in for UFT or perform a Repair operation on the Run Results Viewer, and then you or another user runs UFT on that computer as a user without administrator privileges (without write permissions to the HKCR hive in the registry), UFT will lose its support for 64-bit applications.

Workaround: Log in as an administrator and do one of the following:

Repair UFT

Double-click <UFT installation>\bin64\Mediator64.exe

If your computer has two versions of an application, where one is 32-bit and the other is 64-bit (for example, calc.exe), then UFT always opens the 32-bit version when it performs a step to open that application. This occurs when the operating system performs a redirect from the Program Files folder to the Program Files (x86) folder, and from the System32 folder to the SysWow64 folder.

Workaround: To specify a 64-bit version, make sure that the step explicitly states the path to the 64-bit application. For example, you can copy the 64-bit application to any folder (other than the Program Files folder that is redirected to Program Files (x86)) and specify that path instead.

When working with .NET or WPF Add-in extensibility for a 64-bit Windows Forms process, the custom server DLLs must be built using the Any CPU option.

Documentation

Due to security settings on server operating systems, you must add about:internet to the Internet Explorer Trusted Sites list in order to view the contents of the UFT Help.

Much of the UFT 11.53 Help content is being delivered in a new WebHelp format. However, the UFT Service Pack installation does not remove obsolete files. Therefore, some of the CHM files located in the <Unified Functional Testing installation>\help folder are obsolete.

Do not open CHM files directly from the UFT Help folder. Instead, access the official documentation via the UFT Help menu or the UFT program group in the Windows Start menu (or Windows 8/2012 Apps page).

On some operating systems or after installing certain Windows service packs or updates, you may not be able to view the content of the CHM-based Advanced References Help files.

Workaround:

Right-click the CHM file in <UFT installation folder>\help, and click Properties.

In the dialog box that opens, click Unblock.

For details, see http://support.microsoft.com/kb/902225

Supplemental Information

Use the information in this section as a supplement to (or if relevant, an override of) the relevant information in the product documentation.

Note: Additional troubleshooting information, guidelines, and feature-specific limitations are described in the relevant locations of the installation and product documentation. Make sure you are aware of those issues when working with the relevant features.

If you are using both UFT and Sprinter on the same computer, and you uninstall either UFT or Sprinter, you must repair the installation of the remaining product.

When debugging a test that is running from ALM, use the F9 key and Debug menu command to toggle breakpoints. Clicking the left banner in the code editor to toggle breakpoints is not supported in this scenario.

Automation: In an automation script, if you run a GUI test that calls an API test, make sure to use the Application.Quit method to close UFT, before ending the script. Otherwise, UFT will behave unexpectedly.

Similarly, if you want to set the Application.Visible property to true after running such a GUI test, first run the Application.Quit method, followed by Application.Launch to reopen UFT.

GUI testing: In some scenarios, UFT fails to learn or spy on object in a Chrome 28 browser.

Workaround: Try one of the following:

Close and reopen Chrome.

Change your Chrome home page to something other than the default Chrome home page.

Internationalization, GUI testing: When working in a Chinese operating system, you cannot specify an Excel file with an xlsx extension as the external data table in the Test Settings > Resources pane.

HP Support

You can visit the HP Software support web site at:

www.hp.com/go/hpsoftwaresupport

This web site provides contact information and details about the products, services, and support that HP Software offers.

HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can: search for knowledge documents of interest, submit and track progress on support cases, submit enhancement requests online, download software patches, and more.

To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.

Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.

To register for an HP Passport ID, go to: HP Passport Registration

You can also access a localized version of the Software Support Web site in a number of languages by selecting the relevant language in the list on the top right of the HP Software Support Web site.

Legal Notices

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.

Trademark Notices:

Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

Google™ and Google Maps™ are trademarks of Google Inc

Intel® and Pentium® are trademarks of Intel Corporation in the U.S. and other countries.

Microsoft®, Windows®, Windows® XP, and Windows Vista ® are U.S. registered trademarks of Microsoft Corporation.

Oracle and Java are registered trademarks of Oracle and/or its affiliates.

UNIX® is a registered trademark of The Open Group.

Acknowledgements:

ABBYY, FINEREADER and ABBYY FineReader are either registered trademarks or trademarks of ABBYY Software Ltd.

If you have any comments or suggestions regarding this document, please send them by e-mail to DocTeam_UFT@hp.com.