HP Universal CMBD 7.52

Readme

Software version: 7.52 / December 2008

This file provides information about HP Universal CMDB 7.52, HP Universal CMDB 7.51 (for 7.51 information, click here), and HP Universal CMDB 7.50 (for 7.50 information, click here).

Installation

Version Content and Limitations

Installation

  • If you acquired HP Universal CMDB 7.52 together with HP Service Manager 7.1, you can install HP Universal CMDB 7.52 directly (without the need to first install HP Universal CMDB 7.50). Follow the instructions in the HP Universal CMDB 7.50 Deployment Guide.
  • HP Universal CMDB 7.52 can be installed on top of HP Universal CMDB 7.50 or 7.51.
  • If you acquired HP Universal CMDB 7.52 as a patch, and if you do not yet have HP Universal CMDB 7.50 or 7.51 installed, install HP Universal CMDB 7.50 according to the instructions in the HP Universal CMDB 7.50 Deployment Guide. Then install HP Universal CMDB 7.52 according to the below instructions.
  • Install the HP UCMDB 7.52 Server on top of the HP UCMDB 7.50/7.51 Server:
    • Stop the HP UCMDB 7.50/7.51 Server.
    • Extract UCMDB_00011.zip (Windows) or UCMDB_00012.zip (Solaris) to a temporary directory.
    • Run the Setup utility (setup.exe for Windows, setup.bin for Solaris).
    • Start the HP UCMDB 7.52 Server.
    • Clear the browser Java cache:
      • Close all browser windows.
      • Navigate to Start > Control Panel > Java > General tab > Temporary Internet Files > Settings > View Applets
      • Clear Enable Caching and click OK.
      • Restart the browser and open HP UCMDB.
  • Install the 7.52 Discovery Probe:
    • Stop any existing Discovery Probe instances (if you have a previous version running).
    • Extract UCMDB_00011.zip (Windows) or UCMDB_00012.zip (Solaris) to a temporary directory.
    • Uninstall any existing Discovery Probe via Start > Programs > UCMDB or HP DDM > Uninstall UCMDB Discovery Probe or Uninstall HP DDM Probe.
    • Run HPDiscoveryProbe_v75_sp_win32.exe from the temporary directory you created above.
    • Start the 7.52 Discovery Probe.
  • HP UCMDB and Federated Adapters upgrade notes:
    • CMDB RMI adapter: The CmdbRmiAdapter.zip package is overwritten during upgrade. If you modified the CmdbRmiAdapter package follow the below instructions:
      • Copy the existing <HP Universal CMDB root directory>\UCMDBServer\root\lib\factory_packages\CmdbRmiAdapter.zip file to a temporary directory before starting the upgrade process.
      • After the upgrade process, edit the files in the new CmdbRmiAdapter.zip package to match the changes you had made to the old adapter package. You must make the changes in the new CmdbRmiAdapter.zip and not overwrite with your old package.
    • Replication. When upgrading from UCMDB 7.0x or 7.50 (but not from 7.51), it is recommended to perform a diff replication on your current system prior to upgrading to 7.52. This will prevent losing data for removal during the full synch. Then, after upgrading to 7.52, each replication job should be run in full replication mode. For details on running diff and full replication, see the Replication Jobs Tab section in the HP Universal CMDB Model Management guide.
    • Service Desk adapter: Perform the following procedures to make sure you do not lose your existing Service Desk adapter configuration information during the upgrade process:
      • Before upgrading to 7.52: Back up the <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\ServiceDeskAdapter\serviceDeskConfiguration.xml file.
      • After installation of 7.52: Copy the backed up file back to its original location.
    • Proprietary adapter configured in Generic DB Adapter default folder: If you created proprietary adapter in the default Generic DB Adapter folder, you must perform the following procedures to make sure you do not lose your existing Generic DB Adapter configuration information during the upgrade process.
      • Before upgrading to 7.52: Back up the <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\GenericDBAdapter\META-INF directory.
      • After installation of 7.52: Copy the backed up directory back to its original location.
    • Proprietary adapters based on Generic DB Adapter (when upgrading from HP UCMDB 7.5.1 to 7.52): If you created proprietary adapters based on the Generic DB Adapter, you must perform the below procedure for each such adapter, after upgrading from HP UCMDB 7.5.1 to 7.52.
      • Copy all .jar files from <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\GenericDBAdapter to the proprietary adapter folder. Overwrite any existing files with the same name, if such files exist.
      • Reload the adapter
    • Proprietary adapters based on Generic DB Adapter (when upgrading from HP UCMDB 7.0x or 7.50 to 7.52): If you created proprietary adapters based on the Generic DB Adapter, you must perform the below procedure for each such adapter, after upgrading from HP UCMDB 7.0x or 7.50 to 7.52 (if upgrading from 7.51, see previous issue).
      • Copy all .jar files from <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\GenericDBAdapter to the proprietary adapter folder. Overwrite any existing files with the same name, if such files exist.
      • Copy plugins.txt from <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\GenericDBAdapter\META-INF to <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\<proprietary adapter folder>\META-INF.
      • Open <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\<proprietary adapter folder>\META-INF\orm.xml using a text or XML editor.
      • In orm.xml, for each CI type that is defined as a multinode in the reconciliation_rules.txt file, change the mapped attribute name from <CI type name>_<attribute name> to <attribute name>.

        • For example, if "host" is a multinode, change

        <basic name="host_host_hostname">
        <column updatable="false" insertable="false" name="[column_name]"/>
        </basic>

        to:       

        <basic name="host_hostname">
        <column updatable="false" insertable="false" name="[column_name]"/>
        </basic>

        Note: If a reconciliation rule includes a link, attributes of end2 should still be prefixed by the corresponding CI type name. For example, if one of the reconciliation rules is multinode[host] expression[host.host_hostname or ip.ip_address] end1_type[host] end2_type[ip] link_type[contained], then ip.ipaddress should still be mapped as:

        <basic name="ip_ip_address">
        <column updatable="false" insertable="false" name="[column_name]"/>
        </basic>

      • In orm.xml, completely delete any entities whose name starts with IdClass2PK or IdClass3PK. For example, an entity defined as <entity class="generic_db_adapter.IdClass2PK_cpu" name="IdClass2PK_cpu"> should be deleted.
      • In orm.xml, delete all lines that are similar to: <id-class class="generic_db_adapter.IdClass2PK_something"/> or <id-class class="generic_db_adapter.IdClass3PK_something"/>.
      • Delete the <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\<proprietary adapter folder>\dynamic_classes folder, if it exists.
      • Reload the adapter.

Version Content and Limitations

  • Updated Discovery Probe to version 7.52 (includes bug fixes)
  • The Direct Links URLs (which are documented in the Reference Information guide) that contain the string newReport.do will not work in Internet Explorer 6 browsers (but will work in IE7). Workaround: Replace newReport.do with popupAction.do in the URL.
  • Returned ability to associate an executable command with a CI type, which is then available from the CI context menu.
  • When changes are made in View Manager and these changes affect the results of a TQL, federated CIs in the view are not updated. This is because federated TQLs are calculated ad-hoc only and are not updated when a view is recalculated. To update the federated CIs, in IT Universe Manager, click the Rebuild View button in the CI Selector pane. (Note that the recalculation may take a long time.)
  • LDAP login authentication and LDAP user group synchronization does not work for usernames containing Chinese, Japanese, or Korean characters.
  • Bug fixes - see table below for details:

Description
Area

Fixed issue of LDAP group mapping not working when user name contains comma

Modeling

Fixed issue of user name and password not being passed in Impact Analysis report URL when using Internet Explorer 6.x

Modeling

Fixed issue related to SSH Connection Timeout Error

Discovery

Fixed issue of Host Connection by WMI reporting multiple IPs connected to a single incomplete host causing reconciliation engine failure

Discovery

Fixed issue of WebSphere reporting invalid 'resourceadaptermodule' CI type

Discovery

Fixed issue of WebSphere SSL discovery failing when working in combined-certificates mode

Discovery

Fixed issue of TCP discovery gathered data not being correctly purged

Discovery

Fixed issue of TCP discovery not discovering all server ports when `*' is supplied as a match criteria

Discovery

Fixed issue of TCP Connections not being correctly discovered on HPUX machines

Discovery

Fixed issue of TCP discovery not properly reporting all services

Discovery

Fixed issue of Process to Process discovery not reporting "Client Server" relationships from the client process to the remote server port

Discovery

Fixed issue of Probe-Server Task synchronization mechanism causing tasks to be run out of their configured schedules

Discovery

Fixed issue of Discovery Progress not being properly reported for out-of-process discovery invocations

Discovery

  • Internal bug fixes

HP Universal CMBD 7.51

Readme

Software version: 7.51 / September 2008

This file provides information about HP Universal CMDB 7.51 and HP Universal CMDB 7.50 (for 7.50 information, click here).

Installation

Version Content and Limitations

Installation

  • If you do not yet have HP Universal CMDB 7.50 installed, install it according to the instructions in the HP Universal CMDB 7.50 Deployment Guide. Then install HP Universal CMDB 7.51 according to the below instructions.
  • Install the HP UCMDB 7.51 Server:
    • Stop the HP UCMDB 7.50 Server.
    • Extract UCMDB_00007.zip (Windows) or UCMDB_00008.zip (Solaris) to a temporary directory.
    • Run the Setup utility (setup.exe for Windows, setup.bin for Solaris).
    • Start the HP UCMDB 7.51 Server.
    • Clear the browser Java cache:
      • Close all browser windows.
      • Navigate to Start > Control Panel > Java > General tab > Temporary Internet Files > Settings > View Applets
      • Clear Enable Caching and click OK.
      • Restart the browser and open HP UCMDB.
  • Install the 7.51 Discovery Probe:
    • Stop the 7.50 Discovery Probe.
    • Extract UCMDB_00007.zip (Windows) or UCMDB_00008.zip (Solaris) to a temporary directory.
    • Uninstall the existing Discovery Probe via Start > Programs > UCMDB or HP DDM > Uninstall UCMDB Discovery Probe or Uninstall HP DDM Probe.
    • Run HPDiscoveryProbe_v75_sp_win32.exe from the temporary directory you created above.
    • Start the 7.51 Discovery Probe.
  • HP UCMDB and Federated Adapters upgrade notes:
    • Replication. When upgrading from UCMDB 7.0x or 7.50, it is recommended to perform a diff replication on your current system prior to upgrading to 7.51. This will prevent losing data for removal during the full synch. Then, after upgrading to 7.51, each replication job should be run in full replication mode. For details on running diff and full replication, see the Replication Jobs Tab section in the HP Universal CMDB Model Management guide.
    • Service Desk adapter: Perform the following procedures to make sure you do not lose your existing Service Desk adapter configuration information during the upgrade process:
      • Before upgrading to 7.51: Back up the <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\ServiceDeskAdapter\serviceDeskConfiguration.xml file.
      • After installation of 7.51: Copy the backed up file back to its original location.
    • Proprietary adapters based on Generic DB Adapter. If you created proprietary adapters based on the Generic DB Adapter, you must perform the below procedure for each such adapter, after upgrading from HP UCMDB 7.01 or 7.5 to 7.51.
      • Copy all .jar files from <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\GenericDBAdapter to the proprietary adapter folder. Overwrite any existing files with the same name, if such files exist.
      • Copy plugins.txt from <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\GenericDBAdapter\META-INF to <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\<proprietary adapter folder>\META-INF.
      • Open <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\<proprietary adapter folder>\META-INF\orm.xml using a text or XML editor.
      • In orm.xml, for each CI type that is defined as a multinode in the reconciliation_rules.txt file, change the mapped attribute name from <CI type name>_<attribute name> to <attribute name>.

        • For example, if "host" is a multinode, change

        <basic name="host_host_hostname">
        <column updatable="false" insertable="false" name="[column_name]"/>
        </basic>

        to:       

        <basic name="host_hostname">
        <column updatable="false" insertable="false" name="[column_name]"/>
        </basic>

        Note: If a reconciliation rule includes a link, attributes of end2 should still be prefixed by the corresponding CI type name. For example, if one of the reconciliation rules is multinode[host] expression[host.host_hostname or ip.ip_address] end1_type[host] end2_type[ip] link_type[contained], then ip.ipaddress should still be mapped as:

        <basic name="ip_ip_address">
        <column updatable="false" insertable="false" name="[column_name]"/>
        </basic>

      • In orm.xml, completely delete any entities whose name starts with IdClass2PK or IdClass3PK. For example, an entity defined as <entity class="generic_db_adapter.IdClass2PK_cpu" name="IdClass2PK_cpu"> should be deleted.
      • In orm.xml, delete all lines that are similar to: <id-class class="generic_db_adapter.IdClass2PK_something"/> or <id-class class="generic_db_adapter.IdClass3PK_something"/>.
      • Delete the <HP Universal CMDB root directory>\UCMDBServer\j2f\fcmdb\Codebase\<proprietary adapter folder>\dynamic_classes folder, if it exists.
      • Reload the adapter.

Version Content and Limitations

  • Updated Discovery Probe to version 7.51 build 46 (includes bug fixes)
  • The Direct Links URLs (which are documented in the Reference Information guide) that contain the string newReport.do will not work in Internet Explorer 6 browsers (but will work in IE7). Workaround: Replace newReport.do with popupAction.do in the URL.
  • Returned ability to associate an executable command with a CI type, which is then available from the CI context menu.
  • When changes are made in View Manager and these changes affect the results of a TQL, federated CIs in the view are not updated. This is because federated TQLs are calculated ad-hoc only and are not updated when a view is recalculated. To update the federated CIs, in IT Universe Manager, click the Rebuild View button in the CI Selector pane. (Note that the recalculation may take a long time.)
  • Bug fixes - see table below for details:

Description
Area

Fixed issue of SSH failing to connect when "eval resize" is configured

Discovery

Fixed issue of SAP Discovery failing due to conversion exception (from string to DATE type)

Discovery

Fixed issue of WebSphere SSL discovery failing in "combined mode"

Discovery

Fixed parsing issue related to Host Resources by Shell discovery

Discovery

Fixed several issues in WebSphere MQ discovery

Discovery

  • Internal bug fixes

HP Universal CMDB 7.50

Readme

Software version: 7.50 / May 2008

This file provides information about HP Universal CMDB 7.50.

Documentation

What's New

System Requirements

Notes and Limitations

Support

Legal Notices

Documentation

The first page of this release notes document contains the following identifying information:

  • Version number, which indicates the software version.
  • Publish date, which changes each time the document is updated.

To check for recent updates or to verify that you are using the most recent edition, visit the following URL:

http://h20230.www2.hp.com/selfsolve/manuals

This site requires that you register for an HP Passport and sign-in. To register for an HP Passport ID, go to:

http://h20229.www2.hp.com/passport-registration.html

Or click the New users - please register link on the HP Passport login page.

You will also receive updated or new editions if you subscribe to the appropriate product support service. Contact your HP sales representative for details.

Note: To view files in PDF format (*.pdf), Adobe Acrobat Reader must be installed on your system. To download Adobe Acrobat Reader, go to the following URL: www.adobe.com

What's New

Time to value

Discovery Wizard

  • Simplified user interface to perform discovery
  • Step-by-step approach walks user through each aspect of the discovery
  • Ability to manage a collection of discovery patterns and configurations
  • Ability to customize or create new discovery wizards via XML configuration

Discovery Management

  • Ability to visualize and monitor progress of discovery
  • Ability to identify and manage successful and unsuccessful discovery attempts
  • Capture java system exceptions to display meaningful error messages to the user such as:
    • Missing credentials
    • Timeout
    • No network path

Package Manager

  • Improved UI to manage package Properties, Select Resources, and review Selection Summaries
  • Resource Groupings presented in improved UI allowing "clickable" selections to augment and build various packages
  • Package and resource dependencies are resolved automatically
  • Improved performance of package deployment
  • Ability to deploy and undeploy specific resources in a package

CI Properties Editor

  • Java-based
  • Improved sorting, grouping, attributes, and description capabilities

Application Mapping

Application Signatures

  • Automatically identify applications based on running processes
  • Simplified application mapping of applications and their corresponding processes
  • Significantly reduce time required to map applications based on process discovery
  • Allow XML based configuration of application signatures
  • Implemented at the probe level resulting in reduced amount of clutter in the UCMDB

Process-to-Process (P2P) Relationship Mapping

  • Discovery and mapping based on inter-process communication
  • Ability to map relationships between processes
  • Span across server ports and client ports used by the corresponding processes to display end-to-end communication

Integrations

Robust Federation Improvements

  • Improved performance around federation capabilities
  • Published SDK for creating custom federation adapters
  • Ability to federate with external source without requiring a core UCMDB CI as an anchor

Generic DB Adapter

  • Ability to create a federation between UCMDB and an external RDBMS (MS SQL or Oracle) without writing code
  • Ability to configure DB Adapter to create mapping and reconciliation rules via XML

CI Selection

  • Java-based CI selector
  • Improved CI selector search based on key words and CI types
  • Available in multiple modules within the UCMDB application
  • Available as a shared component for integration with other products (PPM, BPI, and others)

Tuning

  • Tuning improvements around shared memory management and utilization between core UCMDB engine and federation adapters

LDAP Integration

  • Ability to authenticate UCMDB users against LDAP server
  • Ability to define UCMDB user permissions by mapping LDAP groups to UCMDB roles

APIs

  • Federation SDK: Published SDK to develop custom federation adapters
  • DDM Web Services API: Robust discovery API allowing functionality such as:
    • Activating discoveries
    • Deactivating discoveries
    • Querying and Updating Domain data (including credentials)

UI Improvements

  • Performance and stability improvements around User Interface
  • Improved look and feel and color scheme
  • UI for LDAP integration

System Requirements

To view a complete list of system requirements, see the HP Universal CMDB Deployment Guide.

Notes and Limitations

Discovery and Dependency Mapping

  • J2EE Discovery Wizard might not be able to import large JAR files (>30MB). You may need to copy such files manually to the proper location in the Discovery probe's installation folder.
  • When upgrading from 6.x to 7.50, the newly installed DDM Probes need to be configured as belonging to the External domain, rather than the default Customer domain.
  • A Discovery Wizard that is reconfigured (that is, in Basic Mode the Configure button is clicked) causes discovered errors for all relevant discovery jobs to be deleted. To prevent this from happening, click the Stop Discovery button, then click the Configure and Run button. (This issue will be fixed in 7.51.)

Application

  • UCMDB 7.50 consists of an applet that is run by a JRE. The supported JRE versions are 1.6.0_x or later (latest version recommended).
  • To optimize the user experience in UCMDB 7.50, choose "Yes" when asked about changing Java configuration. This will enable the UCMDB application to use an additional 192MB of memory, which will help it perform much better. After accepting the change, you will need to reopen the application for the change to take effect.
  • After finding the relevant CI in the CMDB Search, the context menu on the left-hand side is synchronized only after map selection.

Reports

  • It is not possible to automatically schedule and send reports by email.
  • It is not possible to search inside reports exported to PDF (since the reports are saved as images).
  • It is not possible to export chart reports to Excel and CSV.

Documentation Library

  • If you experience a JavaScript error when opening HP Universal CMDB Help, disable the "Show Exception Dialog Box" in the Java Console and open the help again.

Support

You can visit the HP Software Support Web site at:

http://www.hp.com/go/hpsoftwaresupport

This web site provides contact information and details about the products, services, and support that HP Software offers.

HP Software online software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by using the support site to:

  • Search for knowledge documents of interest
  • Submit and track support cases and enhancement requests
  • Download software patches
  • Manage support contracts
  • Look up HP support contacts
  • Review information about available services
  • Enter into discussions with other software customers
  • Research and register for software training

Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to the following URL:

http://h20230.www2.hp.com/new_access_levels.jsp

To register for an HP Passport ID, go to:

http://h20229.www2.hp.com/passport-registration.html

Legal Notices

© Copyright 2007 - 2008 Mercury Interactive (Israel) Ltd.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.

Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

Intel®, Pentium®, and Intel® Xeon™ are trademarks of Intel Corporation in the U.S. and other countries.

Java™ is a US trademark of Sun Microsystems, Inc.

Microsoft®, Windows®, Windows NT®, and Windows® XP are U.S registered trademarks of Microsoft Corporation.

Oracle® is a registered US trademark of Oracle Corporation, Redwood City, California.

Unix® is a registered trademark of The Open Group.