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for HP Operations Manager for Windows®, HP-UX, Linux, and Solaris operating systems
Software version: 11.12
This document is an overview of the changes made to HP Operations Smart Plug-in for Virtualization Infrastructure (VI SPI). It contains important information that is not included in manuals or the Online Help. You can find information about the following in this document:
Known Problems, Limitations, and Workarounds
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This release of VI SPI contains the following new features:
For more information, see HP Operations Agent Installation Guide and Release Notes version 11.12.
For more information about the new features, see the HP Operations Smart Plug-in for Virtualization Infrastructure User Guide.
Before installing the VI SPI, make sure that your system meets the following minimum requirements for HP Operations Manager (HPOM) management server and managed nodes.
For information about the supported operating system architectures, release versions, and for recent updates, go to the support matrix URL: HP Software Support Matrix.
The Infrastructure SPI is supported on HPOM for Windows, HP-UX, Linux, and Solaris operating systems. The following table lists the HPOM requirements and the HP Software products you must install on the management server. The patches mentioned are the minimum applicable level. Always apply the latest available patches.
| Product Name | Operating System | Versions Supported | Patch/ Hot fix |
|---|---|---|---|
| HP Operations Manager | Windows | 9.00 | OMW_00145 |
| 8.16 | OMW_00149 | ||
| HP-UX | 9.10 | PHSS_43123, HF_ADMINUI_20120918_148291_MULTI.zip | |
| Linux | 9.10 | OML_00057, HF_ADMINUI_20120918_148291_MULTI.zip | |
| Solaris | 9.10 | ITOSOL_00779, HF_ADMINUI_20120918_148291_MULTI.zip | |
| HP Performance Manager (to view graphs) | Windows | 9.00 | HPPM9W_00002 |
| HP-UX | 9.00 | PHSS_42753 | |
| Solaris | 9.00 | HPPM9S_00002 | |
| Linux | 9.00 | HPPM9L_00002 | |
| HP Reporter (to view reports) | Windows - 64 bit | 4.00 | - |
| Windows - 32 bit | 3.90 | - | |
| 3.80 | - |
* Contact HP Support to obtain the hotfix
The Infrastructure SPIs provide support to nodes running Windows, AIX, Linux, HP-UX, or Solaris operating systems. The following table lists the agent version that you must deploy on the managed nodes.
| Product Name | Version Supported |
|---|---|
| HP Operations Agent | 11.12 |
For supported version and architecture related information, visit the support matrix URL: HP Software Support Matrix
No separate license is required for the VI SPI. It is included with the purchase of HP Operations Agent Software LTUs (License to Use). Separate LTUs for SI SPI, CI SPI, and VI SPI are included with each HP Software Operations Agent LTU.
Installation requirements, as well as instructions for installing the VI SPI are documented in the Installation Guide (HP Operations Agent and Smart Plug-ins for Infrastructure Installation Guide).
This release contains certain unresolved problems, some limitations, and there are workaround to help solve certain problems.
You can view details about each CR identified by reference number from the HP Software Support Online. You need a HP passport to access this web site. To set up your passport profile, go to: HP Support.
The package HPSpiInfG 11.11.xxx (HP Software
SPI for Infrastructure - Graphs); cannot be uninstalled. Dependent packages :
HP Performance Manager.
The known problems and workarounds for the VI SPI and Operations Agent are as follows:
For VI SPI:
agtrep time out on the vMA or VA node by using the following
command:ovconfchg -ns agtrep -set ACTION_TIMEOUT
30
Workaround: To resolve the problem, follow these steps:
- Wait for the Discovery and collection to be completed on the node so that the required schema can be created by Reporter.
- To create the missing views, run newdb command on all the VI SPI xml files as follows:
C:\Users\Administrator>cmd /C start /d "C:\HPOM\newconfig\packages" /b /wait newdb -xml "C:\HPOM\newconfig\packages\Virtualization_views.xml
After completion, create reports and show report tasks
Workaround: Run the following command:
On Management Server:
ovconfchg -ns eaagt -set OPC_KILL_AUTO_ACTION_TIMEOUT 1000
Workaround: To resolve the problem, follow these steps:
Copy the Infratructure SPI packages from the depot to a temporary directory.
- Run these commands on HPOM for Linux 9.1 on RHEL6.x server:
# mkdir /tmp/isspi1111 # cd /11.12_iso/integration/infraspi/LIN/Linux2.6_X64/ # cp HPSpi*.rpm.gz /tmp/isspi1111 # cd /tmp/isspi1111 # gunzip HPSpi*.rpm.gz # ls -ltotal 2964
-r--r--r-- 1 root root 584115 Jan 25 16:22 HPSpiClI.rpm
-r--r--r-- 1 root root 35677 Jan 25 16:22 HPSpiInfG.rpm
-r--r--r-- 1 root root 1241555 Jan 25 16:22 HPSpiSysI.rpm
-r--r--r-- 1 root root 1153267 Jan 25 16:22 HPSpiVmI.rpm# rpm -i --force --nodeps HPSpiSysI.rpmwarning: HPSpiSysI.rpm: Header V3 DSA signature: NOKEY, key ID 2689b887# rpm -i --force HPSpiClI.rpmwarning: HPSpiClI.rpm: Header V3 DSA signature: NOKEY, key ID 2689b887# rpm -i --force --nodeps HPSpiVmI.rpmwarning: HPSpiVmI.rpm: Header V3 DSA signature: NOKEY, key ID 2689b887# rpm -i --force --nodeps HPSpiInfG.rpmwarning: HPSpiInfG.rpm: Header V3 DSA signature: NOKEY, key ID 2689b887
XXX process is not running even when the CPU utilization/memory usage of the process violates the condition. For more
information, see QCCR1A155301. Workaround: Contact Support.
Workaround: When you deploy HP Operations Agent Virtual Appliance on a vCenter which is monitored by the same virtual appliance, the VA node will not be discovered as a VM instance by VISPI Discovery.
In addition, this VM instance will not be monitored by VI SPI. The only way to monitor this VA node is by using the self monitoring policies.
The policies are available in the following location in the HPOM console: HP Operations Agent > SelfMonitoring-Additional > VMware vCenter.
For HP Operations Agent:
The following documentation is available for VI SPI:
The first page of this release notes document contains the following identifying information:
To check for recent updates or to verify that you are using the most recent edition, visit this URL: HP Software Product Manuals
To retrieve a document, select the:
You must have Adobe Reader installed to view files in PDF format (*.pdf). To download Adobe Reader, go to the Adobe web site.
HP supplies Infrastructure SPI localized software in these languages:
This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online.
HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:
To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.
Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.
To register for an HP Passport ID, go to: HP Passport Registration.
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