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This document is an overview of the features in HP Operations Smart Plug-in for Systems Infrastructure (SI SPI). It contains important information that is not included in the manuals or the online help. You can find information about the following in this document:
What's
New in This Release
Supported
Environments
Installation
Notes
Enhancements
and Fixes
Known
Problems, Limitations, and Workarounds
Documentation
Updates
Localization Support
Support
Legal
Notices
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HP Operations Smart Plug-in for Systems Infrastructure contains the following feature enhancement:
For information about customer-related enhancements and software fixes, see Enhancements and Fixes.
Before installing the Systems Infrastructure SPI, make sure that your system meets the following minimum requirements for HPOM management server and managed nodes.
To know about the supported operating system architectures, supported operating system release versions, and for recent updates, go to the support matrix URL: HP Software Support Matrix.
The Infrastructure SPIs are supported on HPOM for Windows, HP-UX, Linux, and Solaris operating systems. The following table lists HPOM requirements and the HP Software products you must install on the management server. The patches mentioned are the minimum applicable level. Always apply the latest available patches.
| Product Name | Operating System | Versions Supported | Patch/ Hot fix |
|---|---|---|---|
| HP Operations Manager | Windows | 9.00 | - |
| 8.16 | OMW_00097 | ||
| HP-UX | 9.10 | 9.10 Admin GUI consolidated hotfix* | |
| 9.00 | PHSS_41692 | ||
| Linux | 9.10 | 9.10 Admin GUI consolidated hotfix* | |
9.00 |
OML_00034 | ||
Solaris |
9.10 |
9.10 Admin GUI consolidated hotfix* | |
9.00 |
ITOSOL_00748 | ||
| HP Performance Manager (to view graphs) | Windows |
9.00 |
- |
8.20 |
- |
||
HP-UX |
9.00 |
- |
|
8.20 |
- |
||
Solaris |
9.00 |
- |
|
8.20 |
- |
||
Linux |
9.00 |
- |
|
| 8.21 | - | ||
| HP Reporter (to view reports) | Windows | 3.90 | - |
| 3.80 | - |
* Contact HP Support to obtain the hotfix
The Infrastructure SPIs support nodes running Windows, AIX, Linux, HP-UX, or Solaris operating systems. The following table lists the agent versions that you must deploy on the managed nodes. Install the latest patch available for the agents.
| Product Name | Version Supported |
|---|---|
| HP Operations agent | 11.00 |
| HP Operations agent | 8.60 |
| HP Performance Agent | 5.00 |
HP Performance Agent is mandatory for VI SPI if you are not using HP Operations agent 11.00.
Installation requirements, as well as instructions for installing the Smart Plug-in for Systems Infrastructure are documented in the HP Operations Smart Plug-ins for Infrastructure Installation Guide provided in PDF (.pdf) format.
When installing the SPIs/packages on the HPOM management Server, also select previously installed SPIs/packages, if any. If you do not select the previously installed SPIs/packages, the installer automatically removes them and installs only the selected SPIs/packages.
| Management Server | Component | Space Required (in MBs) |
|---|---|---|
| HP Operations Manager for HP-UX 9.10 | Infrastructure SPI | 92.2 |
| Infrastructure SPI with Graphs package | 92.5 | |
| HP Operations Manager for Linux 9.10 | Infrastructure SPI | 69.2 |
| Infrastructure SPI with Graphs package | 69.5 | |
| HP Operations Manager for Solaris 9.10 | Infrastructure SPI | 69.2 |
| Infrastructure SPI with Graphs package | 69.5 | |
| HP Operations Manager for Window | Infrastructure SPI | 47.9 |
| Infrastructure SPI with Graphs package | 48.2 | |
| Infrastructure SPI with Reports and Graphs package (available only with HPOM for Windows 8.16) | 54.4 |
The following CRs (identified by reference number) are fixed in the current software release. You can view details about each software enhancement or fix using the reference number from the HP Software Support Online. You need a HP passport to access this web site. To set up your passport profile, go to: HP Support.
QCCR1A95252: AIX kernel log policy should provide feature as errpt binary of aix operating system
QCCR1A102949: SI-SwapCapacityMonitor shows wrong message text for 'configured' swap space
QCCR1A110750: Disable Auto-addition Feature in InfraSPI-ServerSettings does not work
QCCR1A112314: Duplicate object detected
QCCR1A112410: Agtrep: Windows 2008 R2 nodes not properly mapped in Service Maps
QCCR1A113027: SISPI Release notes not clear on what happens if PA 4.x is running on SISPI managed nodes
This release of SI SPI has the following limitations:
The following problems appear in certain cases:
The known problems and workarounds for this release of Systems Infrastructure SPI are listed below:
QCCR1A125074
Problem: SPI upgrade installation removes policy group assignments.
Workaround: If you have created your own node groups and want to maintain previous policy versions, before an upgrade move the policy groups along with assignments using the following command:
# /opt/OV/bin/OpC/utils/opcpolicy -copy_group group=//x group_to=/y/zThe -copy_group command copies the content of /x (sub groups + assignments) to /y/z. The command creates the path /y and /y/z if it not exist.
QCCR1A105913
Problem: On HPOM for Windows 9.00 installed on Windows 2008 (64-bit) servers, the Infrastructure SPI installation takes more than 60 minutes.
Workaround: Set the proxy for the SYSTEM user on the HPOM server because the Infrastructure SPI runs the HPOM for Windows scripts as SYSTEM. The syntax to set the proxy is:
Windows 2008:
netsh winhttp set proxy [proxy-server=] <ProxyServerName> [bypass-list=] <HostsList>Windows 2003:
proxycfg -d -p <ProxyServerName> "<Hostlist>"
QCCR1A102540
Problem: NIC Ids mismatch in the discovered NIC services and alert messages. This causes incorrect update in the service map state when alerts related to a particular NIC are received.
Systems Infrastructure SPI supports policies and tools for alternative, non-root user on HTTPS agents. The following policies fail to work on RHEL and SLES systems:
- SI-LinuxBootLog
- SI-LinuxSecureLog
- SI-LinuxKernelLog 2
To enable alerts for log monitoring for Infrastructure SPIs on non root agents follow these steps::
- Change the Permission of the required log files with the following command:
For RHEL:
chmod 444 /var/log/messages
chmod 444 /var/log/boot.log
chmod 444 /var/log/secureFor SLES:
chmod 444 /var/log/messages
chmod 444 /var/log/boot.logDoing this will enable users to read the logs and help to generate alerts.
- Change the permission of OVBBCCB and OPCLE process with the following command:
chmod 4555 /opt/OV/bin/ovbbccb
chmod 4555 /opt/OV/lbin/eaagt/opcle- Switch to Non-root user by running the following command:
su - <non-root user name>
- Restart ovc by running the following commands:
ovc -stop
ovc -start- To check the status of all process, run the command OVC. It displays all process up and running, without any process shown as aborted.
Workaround: Before you edit or customize the instrumentation scripts, remove the Ctrl-M(^M) characters using the following OS command as appropriate:
- On HP-UX, Solaris, Linux, and AIX system run the following command: sed –i “s/^M//g”
Note that ^M is NOT SHIFT+6 + M. Type CTRL+V+M to enter the command.
- Alternatively on Linux system you can run the following: dos2unix (or other such utility on the scripts).
Workaround: Manually change the hearbeat polling protocol for the SNMP node to ICMP. Follow these steps:
- In the HPOM for Windows management server console, right-click the SNMP node.
- Choose Properties from the pop-up menu.
- Select the Network tab.
- Under Heartbeat Polling, change the value of Polling to "custom" and the value of Ping Protocol to "ICMP Only".
- Click Apply and then click OK.
The package HPSpiInfG 02.00.073 (HP Software SPI for Infrastructure - Graphs); can not be uninstalled. Dependent packages : HP Performance Manager
Cause:This is because the SPI Graph component is already a part of HP Performance Manager 9.00 and is registered for it, It will not be removed by SPI Uninstaller. When the latest version of the SPI is installed, VPI_GraphsInfraSPI gets over-written and is updated to the latest version (regkey).
The following documentation is available for Systems Infrastructure SPI:
The first page of this release notes document contains the following identifying information:
To check for recent updates or to verify that you are using the most recent edition, visit this URL: HP Software Product Manuals
To retrieve a document, select the:
You must have Adobe Reader installed to view files in PDF format (*.pdf). To download Adobe Reader, go to the Adobe web site.
HP supplies Infrastructure SPI localized software and documentation in these languages:
This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online.
HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:
To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.
Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.
To register for an HP Passport ID, go to: HP Passport Registration.
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