HP Operations Smart Plug-in for HP Storage Essentials for the HP Operations Manager

for the Microsoft Windows operating system

Release Notes

Software version: 1.30 / November 2007

This document provides an overview of the changes made to HP Operations Smart Plug-in for HP Storage Essentials (HP SE SPI) 1.30 for the HP Operations Manager for Windows (HPOM) 7.5 and 8.0. It contains important information not included in the manual or in online help.

In This Version
Documentation Updates
Installation Notes
Known Problems, Limitations, and Workarounds
Documentation Errata
Support
Legal Notices

In This Version

Following are the features of HP SE SPI:

• Service Discovery - Discovers the HP Storage Essentials CMS (SE CMS) and HP SE managed hosts CIM Extension services.
• Service and Process Monitoring - Monitors the availability of SE CMS and Storage Essentials CIM Extension.
• Policy groups - Contains policies for monitoring the HP SE CMS process (AppStorManager) and SE CIM Extension process.
• Tools groups - Contains tools to start, stop, and view the status of the HP SE CMS process (AppStorManager) and the HP SE CIM Extension process.
• Supports HP SE SPI for HP SE CMS on Linux.
• Self-Healing Services (SHS) - Integrates with HPOM Self-Healing Services to provide improved troubleshooting features.

Documentation Updates

The first page of this release notes document contains the following identifying information:

• Version number, which indicates the software version.
• Publish date, which changes each time the document is updated.

To check for recent updates or to verify that you are using the most recent edition, visit the HP software product manuals web site at:
http://ovweb.external.hp.com/lpe/doc_serv/

Installation Notes

Installation requirements, as well as instructions for installing HP SE SPI, are documented in the Installation Guide for Installation and Reference Guide for HP Operations Smart Plug-in for HP Storage Essentials provided in Adobe Acrobat (.pdf) format. The document file is included on the product's CD/DVD media as:

\Documentation\SPI Guides\HPSE_Config.pdf

After installation the document can be found at:

<OvInstallDir>install\HPSESPI\doc

Known Problems, Limitations, and Workarounds

Get HP SIM Credentials tool does not work in OVOW Remote Console.

Symptom: Get HP SIM Credentials tool does not work in OVOW Remote Console.

Action: Run the tool from OVOW Console instead of Remote Console.

The tools Version Verify and Self-Healing Info tools fail on agent running as a non-root user.

Symptom: When the HPOM Agent is migrated from root user to non-root user, the Version Verify and Self-Healing Info tools fail with the following error:

                 Cannot open collector output file /tmp/SPI_SE/SPI_SE.xml for writing

Action: If the HPOM Agent is migrated from root user to non-root user, delete or rename the HP SE SPI files or directories from /tmp on the node which were created by root user.

Service discovery fails after SPI upgrade

Symptom: Service discovery fails after SPI upgrade.

Action: Repeat the following steps on managed nodes where service discovery is failing.

• Step 1: Select the managed node from the node tree, right click and select view -> Policy Inventory. This would list all the policies in that node.
  
• Step 2:. Now select all the HP Storage Essentials policies, right click and choose All Tasks -> Remove from node.
  
• Step 3: In the console tree, select Policy management -> Policy groups -> HP Storage Essentials.
  a) Right-click and select All Tasks -> Deploy on.
  b) Choose the appropriate node. Select OK.

Documentation Errata

The Upgrade steps given with the SPI Guide and online help are incomplete. Given below are the actual upgrade steps that need to be followed.
To upgrade to the latest version of HP Storage Essentials SPI, complete the following steps:

1. Ensure you have read the hardware and software requirements in Prerequisites section.
2. If you want to preserve any policy customization that you have made in the previous version, you must take a backup to save the complete and current HP Storage Essentials SPI policies.
3. Stop HP Storage Essentials SPI Event Listener using the Stop Event Listener tool.
4. Remove node from the node group using the ‘De-assign AppStorManager node from the node group’ tool. Use the appropriate de-assign tool for CIM extensions also.
5. Uninstall older versions of the modified HP Storage Essentials policies from existing managed nodes
   1. In the console tree, select Policy management -> Policy groups -> HP Storage Essentials.
   2. Right-click and select All tasks -> Uninstall from.
   3. Select the appropriate node group or nodes. Select OK.
6. Install the HP Storage Essentials SPI from the DVD by following the steps mentioned in the Installing HP Storage Essentials SPI section.
7. Ensure that Auto-deployment registry variable Disable is set to False.
8. Assign all the AppStorManager and CIM extension nodes that were de-assigned in step 4 back to the respective node group.
9. Run ‘Get HP SIM Credentials’ tool and ‘Start Event Listener’ tool.

Support

You can visit the HP Software Support web site at:
http://www.hp.com/go/hpsoftwaresupport

This web site provides contact information and details about the products, services, and support that HP offers.

HP Software online support web site provides an efficient way to access interactive technical support tools. As a valued support customer, you can benefit by using the support web site to:

• Search for knowledge documents of interest
• Submit and track support cases and enhancement requests
• Submit enhancement requests online
• Download software patches
• Manage a support contract
• Look up HP support contacts
• Review information about available services
• Enter discussions with other software customers
• Research and register for software training

Legal Notices

© Copyright 2007 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.