HP Operations Integration for HP Systems Insight Manager

for HP Operations Manager for Windows®

Release Notes

Software version: 1.50 / June 2008

This document provides an overview of the changes made to HP Operations Integration for HP Systems Insight Manager (HP SIM Integration) 1.50 for the HP OpenView Operations (OVO) for Windows 7.5 and HP Operations Manager for Windows (HPOM) 8.10. It contains important information not included in the manuals or in online help.

In This Version
Documentation Updates
Installation Notes
Enhancements and Fixes
KnownProblems, Limitations, and Workarounds
Support
Legal Notices

In This Version

Following are the new features of HP SIM Integration 1.50:

Documentation Updates

The first page of this release notes document contains the following identifying information:

To check for recent updates or to verify that you are using the most recent edition, visit the HP software product manuals web site at:
http://h20230.www2.hp.com/selfsolve/documents

NOTE: To view files in PDF format (*.pdf), Adobe Acrobat Reader must be installed on your system. To download Adobe Acrobat Reader, visit the Adobe web site at:
http://www.adobe.com/

Installation Notes

Installation requirements, as well as instructions for installing HP SIM Integration, are documented in the Installation Guide for Installation and Reference Guide for HP Operations Integration for HP Systems Insight Manager provided in Adobe Acrobat (.pdf) format. The document file is included on the product's CD/DVD media as:

\Documentation\SPI Guides\HPSIM_Config.pdf

After installation the document can be found at:

<OvInstallDir>install\HPSIMInt\doc

Enhancements and Fixes

The enhancements and defect fixes listed below all are preceded with a reference number that links to the HP Online Software Support web site.

Known Problems, Limitations, and Workarounds

Problem:  Version Verify and Self-Healing Info tool fail on an agent running as non-root user

     Cause:  The HPOM message browser displays the following incomplete message:

          For further information click on the event details link below. This message appears if the version of HP SIM is lower than 5.0 SP5               .

     Workaround:  Upgrade the version of HP SIM to version 5.0 with Service Pack 5.0 or above.

 

Problem:  Get HP SIM Credentials tool does not work in HPOM Remote Console

     Cause:   Get HP SIM Credentials tool does not work in HPOM Remote Console.

     Workaround: Run the tool from HPOM Console instead of Remote Console.

 

Problem: The Version Verify and Self-Healing Info tools failing on agent running as non-root user

     Cause:   When the OM Agent is migrated from root user to non-root user, the Version Vesrify and Self-Healing Info fails with the following error.
                   
                  Cannot open collector output file "/tmp/SIM_INT/SIM_INT.xml" for writing

     Workaround:   If the OM Agent is migrated from root user to non-root user, delete or rename the HP SIM Integration files or directories from
         /tmp folder on the node that is created by the root user.

 

Problem: The error message 'Connection Refused to server. Please Try Again.' is displayed on the system.

     Cause 1: The ‘Add Nodes to HPSIM’ tool fails on systems having HPSIM 5.2

     Workaround: Launch the HP SIM GUI using the tool 'Launch HP SIM Console' and manually add the nodes to HP SIM CMS. For more information on this please refer to the HP
                           Systems Insight Manager Installation and Reference Guide

     Cause 2: The ‘Get HPSIM Nodes’ tool failson systems having HPSIM 5.2 .

     Workaround: Launch the HP SIM GUI using the tool ‘Launch HP SIM Console’ to view the nodes managed by HP SIM CMS. For more information on this please refer to the HP Systems
                           Insight Manager Installation and Configuration Guide.

     Cause 3: The ‘Execute HPSIM Tool’ fails on systems having HPSIM 5.2

     Workaround: Launch the HP SIM GUI using the tool ‘Launch HP SIM Console’ and execute the tool manually. For more information on this please refer to the HP Systems Insight Manager
                          Installation and Configuration Guide

     Cause 4: The ‘Get HPSIM Tool Status’ tool fails on systems having HPSIM 5.2

     Workaround: Launch the HP SIM GUI using the tool ‘Launch HP SIM Console’ and execute the tool manually. For more information on this please refer to the HP Systems Insight Manager
                            Installation and Configuration Guide

Support

You can visit the HP Software Support web site at:
http://www.hp.com/go/hpsoftwaresupport

This web site provides contact information and details about the products, services, and support that HP offers.

HP Software online support web site provides an efficient way to access interactive technical support tools. As a valued support customer, you can benefit by using the support web site to:

NOTE: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, visit the HP software support web site at:
http://h20230.www2.hp.com/new_access_levels.jsp

To register for an HP Passport ID, visit the HP software support web site at:
http://h20229.www2.hp.com/passport-registration.html

Legal Notices

© Copyright 2008 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.