HP Operations Smart Plug-in for HP Storage Essentials SRM Release Notes

for HP Operations Manager for Windows®

Software version: 2.03

Publication Date: January 2011

This document provides an overview of the changes made to HP Operations Smart Plug-in for HP Storage Essentials SRM (HP SE SRM SPI) 2.03 for the HP Operations Manager for Windows (HPOM) 9.00. It contains important information not included in the manual or online help.

In This Version
Installation Notes
Enhancements and Fixes
Known Problems, Limitations, and Workarounds
Documentation Updates
Support
Legal Notices

In This Version

This version of HP SE SRM SPI includes the following:

Support for HPOM for Windows 9.00.
The upgrade from previous version of HP SE SRM is not supported. You must uninstall the previous version of HP SE SRM before you install the new version.

Installation Notes

Installation requirements, as well as instructions for installing HP SE SRM SPI, are documented in the HP Operations Smart Plug-in for HP Storage Essentials Installation and Configuration Guide provided in Adobe Acrobat (.pdf) format. The document file is included on the product's DVD media as:

\Documentation\SPI Guides\HPSESRMSPI_Install_ConfigGuide.pdf

Software and Hardware Requirements

Refer to the Support Matrix (SUMA) link to find the Support Matrix for this product that lists the supported HP Operations Manager, application servers, HP Performance Agent, HP Performance Manager, and HP Reporter version at this location: HP Support matrices.

For information on the archived obsolescence programs, refer to the Obsolescence Archive link Obsolescence Archive link.

Enhancements and Fixes

None.

Known Problems, Limitations, and Workarounds

The tools Version Verify and Self-Healing Info tools fail on agent running as a non-root user.

Symptom: When the HPOM Agent is migrated from root user to non-root user, the Version Verify and Self-Healing Info tools fail with the following error:

Cannot open collector output file /tmp/SPI_SE/SPI_SE.xml for writing

Action: If the HPOM Agent is migrated from root user to non-root user, delete or rename the HP SE SRM SPI files or directories from /tmp on the node which were created by root user.

Events acknowledged on HPOM server do not get cleared on the SE CMS.

Symptom: When an event is acknowledged on the HPOM, the corresponding event do not get cleared on SE CMS

Action: On the HPOM interface, go to the policy group HP Storage Essentials SRM > HP SE SRM Event Acknowledging. Right-click HPSESRMSPI-HPSESRM_ClearEvents. Select All Tasks > Edit. The policy appears in the Edit mode.

Select As User and enter the user credentials as administrator. Save the policy and deploy it on the HPOM node.

When existing CIM Extension nodes are removed from SE CMS, the service map on HPOM is not updated.

Symptom: Service map do not get updated because CIM extension nodes are deleted from the SE CMS.

Action: On the HPOM server, go to the service configuration editor and delete the service, <SECMS> : AppStorManager.

Now log on to the SE CMS and follow these steps:

From the command prompt, enter the following command.

ovpolicy -l -level 1 -polname HPSESRMSPI-Storage_Essentials_SRM_Services

The command gives the policy id.

Go to the directory %OvDataDir%\tmp\agtrep and delete all the files that start with the policy id obtained from preceding command.
Delete the files %OvDataDir%\datafiles\agtrep*.
From HPOM, execute the tool Service Discovery–Unix or Service Discovery–Win on the respective nodes

Problem: HPOM throws an error message after running tool "start forwarding events from HPSESRM to HPOM".
Action: Contact HP Support for the Hotfix for the problem (QCCR1A105153).

Documentation Updates

The first page of this release notes document contains the following identifying information:

Version number, which indicates the software version.
Publish date, which changes each time the document is updated.

To check for recent updates or to verify that you are using the most recent edition, visit the HP software product manuals web site at:
http://h20230.www2.hp.com/selfsolve/documents/

NOTE: To view files in PDF format (*.pdf), Adobe Acrobat Reader must be installed on your system. To download Adobe Acrobat Reader, visit the Adobe web site at:
http://www.adobe.com/

Support

You can visit the HP Software Support web site at:
http://www.hp.com/go/hpsoftwaresupport

This web site provides contact information and details about the products, services, and support that HP offers.

HP Software online support web site provides an efficient way to access interactive technical support tools. As a valued support customer, you can benefit by using the support web site to:

Search for knowledge documents of interest
Submit and track support cases and enhancement requests
Submit enhancement requests online
Download software patches
Manage a support contract
Look up HP support contacts
Review information about available services
Enter discussions with other software customers
Research and register for software training

NOTE: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, visit the HP software support web site at:
http://h20230.www2.hp.com/new_access_levels.jsp

To register for an HP Passport ID, visit the HP software support web site at:
http://h20229.www2.hp.com/passport-registration.html

Legal Notices

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The HP SE SRM SPI does not use any Open Source or Third Party components.

Trademark Notices

Java is a registered trademark of Oracle and/or its affiliates.
Windows® is U.S. registered trademark of Microsoft Corporation.