HP Operations Smart Plug-in Upgrade Toolkit Release Notes

for HP Operations Manager for Windows®

Software version: 2.03

Publication date: January 2011

This document provides an overview of the changes made to HP Operations Smart Plug-in Upgrade Toolkit (SPI Upgrade Toolkit) version 2.03 for HP Operations Manager for Windows version 9.00. It contains important information that is not included in books or Help. You can find information about the following in this document:

What's New in This Release?
Installation Notes
Known Problems, Limitations, and Workarounds
Documentation Updates
HP Software Support
Legal Notices

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What's New in This Release?

This section lists the major features included in this release

Major Features

The SPI Upgrade Toolkit helps you preserve all customizations done on policies while you upgrade a SPI to the higher version. By automating the task of merging all policy customizations to the new version of policies, the SPI Upgrade Toolkit helps you retain the modified policy settings after you upgrade the SPI to the higher version. This version of the SPI Upgrade Toolkit includes the following features:

1. You can use the SPI Upgrade Toolkit to preserve customizations done on the following types of policies:
• Measurement Threshold
• Logfile Entry
• Windows Management Interceptor
• Open Message Interface
• Process-monitor
• Scheduled Task
• Windows Event Log
• ConfigFile
2. This version of the SPI Upgrade Toolkit provides you with a browser-based user interface to view and track all the customizations made to policies prior to the upgrade process. With the help of the user interface, you can view and select the policy settings of your choice that can be merged with the policies at the end of the SPI upgrade process.
3. This version of the SPI Upgrade Toolkit enables you to extend the product's capability to support custom SPIs (SPIs that are not listed below). You can add a new SPI or you can add new version for the SPIs that are listed in the table below.
4. You can upgrade the following SPI versions with the SPI Upgrade Toolkit :

Installation Notes

Installation requirements, as well as instructions for installing the SPI Upgrade Toolkit, are documented in the HP Operations Smart Plug-in Upgrade Toolkit User Guide for HP Operations Manager for Windows provided in PDF (.pdf) format. The document file is included on the product's DVD media in the documentation directory.

The Online Help provided with the product is context sensitive help that provides documentation for the particular feature that you are in the process of using. For more information on the product, see the HP Operations Smart Plug-in Upgrade Toolkit User Guide for HP Operations Manager for Windows.

Support Matrix

You can find the Support Matrix for this product that lists all software and hardware requirements at this location: http://support.openview.hp.com/selfsolve/document/KM323488

Known Problems, Limitations, and Workarounds

This release contains certain unresolved problems, some limitations, and there are workaround to help solve certain problems.

Problems:

1. If Java 6 is used as JRE for Tomcat, then set
   JAVA_OPTS=-Dsun.lang.ClassLoader.allowArraySyntax=true in environment variable and restart tomcat.
2. The SPI Upgrade Toolkit does not handle policy group names starting or ending with spaces. For example, "EXSPI NTTP <space> " or " <space> EXSPI NTTP".
3. When you upgrade more than one SPI for Databases (Sybase SPI, Informix SPI, Microsoft SQL Server SPI, and Oracle SPI), the downloaded policies available in the %OvInstallDir%\sutk\sutk-work directory are overwritten by the new policies.
   
   Workaround: Before you install the SPI for Databases, take a backup of policies for these SPIs.

Limitations:

• There is no validation provided while you resolve the conflicts or choose a difference to be merged. The policies that are merged with invalid data might not get uploaded to the HPOM server.
• The top level policy group names should be the same when you merge the policies with SPI Upgrade Toolkit.
• The SPI Upgrade Toolkit cannot handle different versions of the same policy present for a SPI. It randomly takes one of the available versions and proceeds with merging.
• The SPI Upgrade Toolkit does not support merging the localized policies.
• The SPI Upgrade Toolkit does not support merging of two SPIs at the same time.
• The SPI Upgrade Toolkit does not support multiple users at the same time.
• If there are no differences or conflicts in the Policy group based difference report page, check if the top level policy group names for base, customer, and factory are same or not.
• The SPI Upgrade Toolkit depends on the policy group to upgrade a SPI. In the SPI for Databases, all the policies for the Sybase SPI, Informix SPI, Microsoft SQL Server SPI, and Oracle SPI are present under a single folder. Therefore, when a SPI is selected for merging, policies of the other three SPIs policies will be shown as added by customer.
• When you resolve differences on the Policy differences and conflicts page, the Inserts and Deletes value will be merged by default. You cannot modify the values of these attributes.

Documentation Updates

The first page of this release notes document contains the following identifying information:

• Version number, which indicates the software version.
• Publish date, which changes each time the document is updated.

To check for recent updates or to verify that you are using the most recent edition, visit this URL: HP Software Product Manuals

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HP Software Support

This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online.

HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:

• Search for knowledge documents of interest
• Submit and track progress on support cases
• Submit enhancement requests online
• Download software patches
• Manage a support contract
• Look up HP support contacts
• Review information about available services
• Enter discussions with other software customers
• Research and register for software training

To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.

Legal Notices

©Copyright 2009-2011 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.

For information about third-party license agreements, see the spi-thirdparty-license-agreements directory on the product installation DVD-ROM.

Trademark Notices

Adobe® is a trademark of Adobe Systems Incorporated.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation
Oracle is a registered trademark of Oracle and/or its affiliates.