This document provides an overview of the changes made to HP Operations Smart Plug-in for Microsoft Exchange Server (Microsoft Exchange SPI) for the version 11.30 release. It contains important information not included in the manuals or the online help.
In This Version
Documentation Updates
Installation Notes
Known Problems, Limitations, and Workarounds
Support
Legal Notices
New Product Names
HP OpenView Operations is now HP Operations Manager, OVO for Windows is HPOM for Windows, and HP OpenView Smart Plug-ins are now HP Operations Smart Plug-ins. Due to these product name changes, product names in the documentation may temporarily differ from the names you see on the software.
The first page of this release notes document contains the following identifying information:
To check for recent updates or to verify that you are using the most recent edition, go to the following web site:
http://ovweb.external.hp.com/lpe/doc_serv/
NOTE: To view files in PDF format (*.pdf), Adobe Acrobat Reader must be installed on your system. To download Adobe Acrobat Reader, go to the following web site:
http://www.adobe.com
Installation requirements, as well as instructions for installing and upgrading the Exchange SPI, are
documented in the HP Operations Smart Plug-in for Microsoft Exchange Server Configuration Guide provided in Adobe Acrobat (.pdf) format. The
document file is included on the product's DVD media as
Exchange_Config.pdf.
On the Connect to Forest dialog is the Advanced Exchange Data Collection checkbox. If your credentials do not have the privilege rights to access the Exchange server's WMI Control Security properties, Topology Viewer's request for the server's membership information will be denied. This security access is different than the permissions granted through the AD Users and Computer accounts. The denial takes time to timeout in WMI, depending on your network setup (sometimes 2 minutes per server). Since the request is performed on EACH Exchange server in the forest, the process can slow down the data collection process. To verify if you are being denied access to membership data, see the OVTV_OvTVExCollectorErrorLog.txt file. For details on interpreting the warning messages and for information on which WMI access privileges are required for advanced Exchange data collection, see the instructions in the Microsoft Exchange SPI Configuration Guide.
Operations Topology Viewer stops responding when WMI queries against an Exchange server on a malfunctioning Microsoft Windows cluster, and does not time out.
Possible Reason for the problem: Topology Viewer is blocked in its attempts to collect Exchange data, but fails to complete and stops responding at 75% complete because of a malfunctioning Windows cluster.
Workaround: In the Add Forest dialog, do not check the Advanced Exchange Data Collection.
Deployment of the EXSPI-8.X SPIMetaData Versioning policy fails if you use multi-byte characters in the PowerShell collection configuration utility.
This version of the Microsoft Exchange SPI (version 11.30) does not work with HP Performance Agent 4.70 installed on a 64-bit node with DCE agent.
The Microsoft Exchange SPI (version 11.30) with HPOM for Windows 8.00 cannot perform service discovery for HTTPS-managed Exchange 2007 cluster nodes.
The autodeployment option does not work for Microsoft Exchange Server 2003 nodes. If you want to monitor Microsoft Exchange Server 2003 nodes, you must deploy all policies manually.
You can visit the HP Software Support web site at:
http://www.hp.com/go/hpsoftwaresupport
This web site provides contact information and details about the products, services, and support that HP offers.
HP Software online software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to do the following:
NOTE: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to the following URL:
http://h20230.www2.hp.com/new_access_levels.jsp
To register for an HP Passport ID, go to the following URL:
http://h20229.www2.hp.com/passport-registration.html
©Copyright 2007 Hewlett-Packard Development Company, L.P.
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The information contained herein is subject to change without notice.