Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.

To register for an HP Passport ID, go to: HP Passport Registration.

Installation Notes

Installation requirements, as well as instructions for installing HP Operations Smart Plug-in for JBoss Application Server , are documented in the Installation and Configuration Guide for HP Operations Smart Plug-in for JBoss Application Server provided in PDF (.pdf) format. You can find the Installation and Configuration Guide on the product's DVD media in the documentation directory.

Known Problems, Limitations, and Workarounds

This release contains certain unresolved problems. Workarounds are provided wherever applicable.

• Problems
  • If the instrumentation files of more than one Web Application Server SPI are deployed on the same node, an error message (File name collision detected) appears in the HPOM message browser whenever a multiple occurrence of an instrumentation file is identified.
  • When the instrumentation files of the JBoss AS SPI and SHS component are deployed on the same node, an error message (File name collision detected) appears in the HPOM message browser whenever a multiple occurrence of XMLParser.pm is identified. This does not affect the configuration. You can ignore this error message.
  • If you install the same version of a policy twice, the policy is not deployed and the discovery process stops. The policy name is preceeded by '*'.
    
    Workaround: Select Policy Management –> Agent policies grouped by type. Select the policy which was installed twice. Right-click the policy and select All Tasks –> Remove the Latest version.

Documentation Updates

The first page of this release notes document contains the following identifying information:

• Version number, which indicates the software version.
• Publish date, which changes each time the document is updated.

To check for recent updates or to verify that you are using the most recent edition, visit this URL: HP Software Product Manuals

To retrieve a document, select the:

1. Product name.
2. Version list.
3. Operating System.
4. Preferred Language.
5. Document title.
6. Click Open or Download.

You must have Adobe Reader installed to view files in PDF format (*.pdf). To download Adobe Reader, go to the Adobe web site.

HP Software Product Integration

JBoss AS SPI integrates with these HP Software products:

• HP Performance Manager
• HP Performance Agent

Documentation Errata

The following troubleshooting information is missing in the Installation and Configuration Guide for HP Operations Smart Plug-in for JBoss Application Server.

Problem:In the SiteConfig file for Windows managed nodes, the value for JBOSS_HOME_LIST and JAVA_HOME appears as:
JBOSS_HOME_LIST= CProgram FilesEnterprisePlatform-4.3.0.GA_CP06jboss-as
JAVA_HOME= CProgram FilesJavajdk1.5.0_16
The "\" character is removed from the path.

Workaround: Replace the character "\" with "/" or "\\" in the path for JBOSS_HOME_LIST and JAVA_HOME.
For example, JBOSS_HOME_LIST= C:/Program Files/EnterprisePlatform-4.3.0.GA_CP06/jboss-as or JBOSS_HOME_LIST= C:\\Program Files\\EnterprisePlatform-4.3.0.GA_CP06\\jboss-as

HP Software Support

This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online.

HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:

• Search for knowledge documents of interest
• Submit and track progress on support cases
• Submit enhancement requests online
• Download software patches
• Manage a support contract
• Look up HP support contacts
• Review information about available services
• Enter discussions with other software customers
• Research and register for software training

To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.

Legal Notices

©Copyright 2009 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.

For information about third-party license agreements, see the spi-thirdparty-license-agreements directory on the product installation DVD-ROM.

Trademark Notices

Java™ is a US trademark of Sun Microsystems, Inc.
Windows® is U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.