HP Operations Smart Plug-in Upgrade Toolkit

for HP Operations Manager for Windows®

Release Notes

Software version: 2.00

Publication date: December 2009

This document provides an overview of the changes made to HP Operations Smart Plug-in Upgrade Toolkit (SPI Upgrade Toolkit) version 2.00 for HP Operations Manager for Windows versions 8.10 and 8.16. It contains important information that is not included in books or Help:

What's New in This Release?
Installation Notes
Known Problems and Limitations
Documentation Updates
Legal Notices

What's New in This Release?

This is the first release of the SPI Upgrade Toolkit. This section lists the major features included in this release

Major Features

The SPI Upgrade Toolkit helps you preserve all customizations done on policies while you upgrade a SPI to the higher version. By automating the task of merging all policy customizations to the new version of policies, the SPI Upgrade Toolkit helps you retain the modified policy settings after you upgrade the SPI to the higher version. This version of the SPI Upgrade Toolkit includes the following features:

1. You can use the SPI Upgrade Toolkit to preserve customizations done on the following types of policies:
• Measurement Threshold
• Logfile Entry
• Windows Management Interceptor
• Open Message Interface
• Process-monitor
• Scheduled Task
• Windows Event Log
• ConfigFile
2. This version of the SPI Upgrade Toolkit provides you with a browser-based user interface to view and track all the customizations made to policies prior to the upgrade process. With the help of the user interface, you can view and select the policy settings of your choice that can be merged with the policies at the end of the SPI upgrade process.
3. This version of the SPI Upgrade Toolkit lets you extend the product's capability to support custom SPIs (SPIs that are not listed above). You can add a new SPI or you can add new version for the SPIs that are listed in the below table.
4. You can upgrade the following SPI versions with the SPI Upgrade Toolkit :

Installation Notes

Installation requirements, as well as instructions for installing the SPI Upgrade Toolkit, are documented in the HP Operations Smart Plug-in Upgrade Toolkit Windows User Guide provided in Adobe Acrobat ( .pdf) format. The document file is included on the product's DVD media in the documentation directory.

The Online Help provided with the product is context sensitive help that provides documentation for the particular feature that you are in the process of using. For more information on the product, refer the HP Operations Smart Plug-in Upgrade Toolkit Windows User Guide.

Software and Hardware Support

Refer to the Support Matrix (SUMA) link to find the Support Matrix for this product that lists the supported HP Operations Manager, application servers, HP Performance Agent, HP Performance Manager, and HP Reporter version at this location: HP Support matrices.

For information on the archived obsolescence programs, refer to the Obsolescence Archive link.

Known Problems and Limitations

This release contains certain unresolved problems and some limitations.

Known Problems:

1. If Java 6 is used as JRE for Tomcat, then set
   JAVA_OPTS=-Dsun.lang.ClassLoader.allowArraySyntax=true in environment variable and restart tomcat.
2. The SPI Upgrade Toolkit does not handle policy group names starting or ending with spaces. For example, "EXSPI NTTP <space> " or " <space> EXSPI NTTP".
3. When you upgrade more than one SPI for Databases namely Sysbase SPI, Informix SPI, Microsoft SQL Server SPI, and Oracle SPI the downloaded policies available in the %OvInstallDir%\sutk\sutk-work are overwritten by the new policies.
   
   Workaround: Before you install the SPI for Databases, take a policy backup for these SPIs.

Limitations:

• There is no validation provided while you resolve the conflicts or choose a difference to be merged. The policies that are merged with invalid data might not get uploaded to the HPOM server.
• The Top level policy group names should be the same when you merge the policies with SPI Upgrade Toolkit .
• The SPI Upgrade Toolkit cannot handle different versions of the same policy present for a SPI. It randomly takes one of the available versions and proceeds with merging.
• The SPI Upgrade Toolkit does not support merging the localized policies.
• The SPI Upgrade Toolkit does not support merging of two SPIs at the same time.
• The SPI Upgrade Toolkit does not support multiple users at a same time.
• If there are no differences or conflicts in the Policy group based difference report page, check if the top level policy group names for base, customer, and factory are same or not.
• The SPI Upgrade Toolkit depends on the policy group to upgrade a SPI. In the SPI for Database, all the policies for Sysbase SPI, Informix SPI, Microsoft SQL Server SPI, and Oracle SPI are present under a single folder. So when a SPI is selected for merging, the other three SPIs policies will be shown as deleted.
• While you a change a difference, the Inserts and Deletes value will be merged by default. You cannot modify the attribute values for these attributes.
• On a passive cluster node, the SPI Installer downloads the latest SPI policies. If you want to upgrade to previous version of the policies on the passive node, copy the policies from the active node to the passive node and then perform the SPI policy upgrade. You must copy and replace %OvInstallDir%\sutk\sutk-work folder from the active node to passive node.

Documentation Updates

The first page of this release notes document contains the following identifying information:

• Version number, which indicates the software version.
• Publish date, which changes each time the document is updated.

To check for recent updates or to verify that you are using the most recent edition, visit this URL: HP Software Product Manuals

To retrieve a document, select the:

1. Product name.
2. Version list.
3. Operating System.
4. Preferred Language.
5. Document title.
6. Click Open or Download.

You must have Adobe Reader installed to view files in PDF format (*.pdf). To download Adobe Reader, go to the Adobe web site.

Legal Notices

©Copyright 2009 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.The information contained herein is subject to change without notice.

For information about third-party license agreements, see the spi-thirdparty-license-agreements directory on the product installation DVD-ROM.

Trademark Notices

Adobe® is a trademark of Adobe Systems Incorporated.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.