Online Help for Administrators > Monitoring SHR > Using the Home page > View details of the ABC alerts

View details of the ABC alerts

The SHR workflow framework creates an execution log file that stores the information of all the job steps. The ABC Alerts tab picks up and displays a list of the 10 latest active data processes that failed to complete successfully. You can use the information displayed on the ABC Alerts tab to troubleshoot data processing-related issues.

To view more information about the error:

  1. Under the Step Name column, click a step name hyperlink.
    A dialog box opens.
  2. View:
  3. Field Description
    Status

    Type of alert, which can be of two types:

    • Error—This status indicates that the job step failed to complete the execution process because of a serious error. The execution of the job stream cannot continue.
    • Maximum execution time exceeded—This status indicates that the job step failed to complete the execution process within the defined time frame.
    Detail Message Displays the execution log of the job step with detailed information on how the error was generated during the execution of the job step. An experienced user can also obtain all the necessary details related to the stream execution status by looking at the relevant dictionary and run-time tables.
    Command The command that was used to run the job stream when the error was generated. This field only appears for job steps with error states.
    Max Retries Maximum number of retries for the job step.
    Remaining Retries The number of remaining retries for the job step.
    Max Execution Time (Mins) Maximum execution time, in minutes, for the job step.
    Start Time Time when the execution of the job step started.
    End Time Time when the execution of the job step ended.
  4. Click OK.


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