Online Help for Administrators

Online Help for Administrators

HP Service Health Reporter (SHR) is a cross-domain historical infrastructure performance reporting solution. It displays both top-down reports from Business Service Management (BSM) Business Service, Business View, and Business Application or HP Operations Manager (HPOM) Node Group perspective to the underlying infrastructure and bottoms-up reports from the infrastructure to the impacted Business Services and Business Applications or Node Groups. It leverages the topology information to show how the underlying infrastructure health, performance, and availability are affecting your Business Services and Business Applications or Node Groups in the long term.

For more information about SHR features, functionality, and architecture, see the HP Service Health Reporter Concepts Guide.

SHR provides extensive administrative functions that can help you monitor and configure your applications. You can perform these administrative tasks by using the Administration Console, which is the web-based user interface (UI) of SHR.

About this guide

This online help provides an overview of the Administration Console and guides you through the step-by-step tasks that you have to perform using the Administration Console.

This online help is organized into the following section based on the tasks you must perform on the Administration Console:

Getting Started

This section guides you through the essential administrative tasks that you must perform immediately after installing SHR. It includes performing the post-install configuration tasks, configuring topology collection, and configuring data collection from the various data sources.

Monitoring SHR

This section introduces you to the various monitoring tasks that you can perform through the Administration Console. It explains how to monitor the database content, the data processes, the database, error logs, and the application server platform.

Administering SHR

This section explains the various administrative tasks that you can perform through the Administration Console. It explains how to view the database credentials and licensing information, configure security access and data retention of the database, control the data processes, manage user accounts and services, and configure the time shifts.

Administration Console Screens

This section provides an overview of each screen that is available on the Administration Console.


© 2010 - 2013 Hewlett-Packard Development Company, L.P.