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Service Definition

You can use the Service Definition page to create and configure RTSM and HPOM data source connections to provide topology-related data of your enterprise. On this page, you can schedule SHR to collect data from the data repositories at specific intervals. In addition, you can view the status of the connection and data collection.

The Service Definition page includes:

Service Definition Source

Field Description
RTSM Option to select RTSM as the source of the service definition data.
HP OM Option to select HPOM database as the source of the service definition data.
VMware vCenter Option to select VMware vCenter as the source of service definition data.
Host name IP address or fully-qualified name (FQDN) of the service definition host system.
Enable Collection Enable or disable the service definition data collection.
Schedule Frequency

Time (in hours) to synchronize the SHR database with the RTSM database.

Schedule HP OM Synchronization Time (in hours) to synchronize the SHR database with the HPOM database.
Status

Status of the service definition source connection and data collection.

  • Connection

Status of the service definition source connection.

  • Indicates that the SHR host system is connected to the data source.
  • Indicates that the SHR host system is not connected to the data source.
  • Collection

Status of the collection showing the date and time of the latest collection attempt and the current status:

  • indicates that the data collection is in progress.
  • indicates that the data collection completed successfully in the previous attempt.
  • indicates that the data collection failed in the previous attempt.
  • indicates that the data collection was never started.
Configuration Modify an existing service definition source connection.
Test Connection Test a service definition source connection.
Create New

Create a new service definition source connection.

Save Save a specific service definition source configuration attribute.

Connection Parameters: RTSM

Field Description
Host name IP address or FQDN of the Business Service Management server. If your HP Business Service Management deployment is distributed, type the name of the data processing server (DPS) in the Host name field.
Port Port number to query the RTSM web service. The default port number is 21212.
User name Name of the RTSM web service user. The default user name is admin.
Password Password of the RTSM web service user. The default password is admin.

Connection Parameters: HP OM

Field Description
Datasource Type

Select the type of HPOM that is configured in your environment. The options include:

  • HPOM for Windows
  • HPOM for Unix
  • HPOM for Linux
  • HPOM for Solaris
Database Type Depending on the data source type that you select, the database type is automatically selected for you. For the HPOM for Windows data source type, the database type is MSSQL. For the HPOM for Unix, HPOM for Linux, or HPOM for Solaris, the database type is Oracle.
Host name IP address or fully-qualified domain name (FQDN) of the HPOM database server.
Database instance System identifier (SID) of the database instance. The default database instance is OVOPS.
Database name Name of the HPOM database. This field only appears if HPOM for Windows is selected as the data source type. The name of the database is openview.
Port

Port number to query the HPOM database server.

To find the port number, see the Installation and Configuration Guide chapter "Configuring SHR."

Windows Authentication

Option to enable Windows authentication for accessing the HPOM database. The user can use the same credentials to access HPOM as that of the Windows system hosting the database.

Note: If you are using the database method of authentication to connect to the HPOM database server, you must provide the user details that have the select and connect permissions for the “openview” database here.

This option only appears if HPOM for Windows is selected as the data source type.

User name

Name of the HPOM database user.

Note: For the HPOM for Windows data source type, if the Windows Authentication option is selected, this field is disabled.

Password

Password of the HPOM database user.

Note: For the HPOM for Windows data source type, if the Windows Authentication option is selected, this field is disabled.

 

Connection Parameters: VMware vCenter

Field Description
Host name IP address or FQDN of the VMware vCenter server. If your VMware vCenter deployment is distributed, type the name of the data processing server (DPS) in the Host name field.
User name Name of the VMware vCenter user.
Password Password of the VMware vCenter user.

Use the Service Definition page to:


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