Online Help for Administrators > Administering SHR > Configuring downtime in reports > Configuring downtime post data collection

Configuring downtime in the past

Past downtime in SHR can be configured by performing the following steps:

  1. Log on to the system as an administrator.
  2. Configure downtime under the %pmdb_home%/data/downtime folder. To configure the downtime, see "Configuring downtime in reports"
  3. Click Start > Run > type cmd. The command prompt window opens.
  4. Type downtime to populate the CIs that are associated with the downtime streams.

Past downtime for all the streams in SHR can be processed as follows:

  1. Click Start > Run > type cmd. The command prompt window opens.
  2. Type downtimeutility to process all the downtime streams as shown below.

 

 

Processing past downtime for all the streams is time consuming. If you wish to process past downtime for a single stream perform the following steps:

  1. Log on to the Administration Console.
  2. Go to Home Page, click PMDB Platform under the Content Pack Component Name for the list of streams that are configured in SHR
  3. Select the Stream ID of the specific stream for which you wish to process past downtime.
  4. Click Start > Run > type cmd. The command prompt window opens.
  5. Type downtimeutility -streamid <stream ID>

  6. This processes the past downtime only for the specific stream and the associated CI.

Note: Processing past downtime stops the HP_PMDB_Platform_Timer service. Reprocessing of the streams is started after processing the streams that are currently running. The HP_PMDB_Platform_Timer service is automatically restarted after reprocessing the streams.

Past Downtime is automatically configured for a period of 7 days. To change this value, perform the following steps:

  1. Open the file config.prp present in the %pmdb_home%/data folder.
  2. Change the value assigned to the field downtimedays. The default number of days is 7.


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