Online Help for Administrators > Monitoring SHR > Using the Home page > View SHR status

View SHR status

The Home page displays information such as the status of the SHR services, the host system, and the database. You can view the number and status of active streams for the installed Content Pack components and the status of the data collection. You can also view the list of ABC and database alerts reported by SHR.

The Home page includes the following tables:

Field Description
Services Status

This table displays the status of the SHR database and SAP BusinessObjects Enterprise services. You can drill down to the Services page by clicking either the SHR Status or the SAP BOBJ Enterprise status hyperlinks.

Status of the service:

  • indicates that all the services are running successfully.
  • indicates that one or all of the services are not running.

The data displayed in this table is refreshed periodically. Click to update the table with the latest data.

HP SH Reporter System Status

This table displays the status and details of the SHR host system.

  • Source: Source of the data. The values displayed can be either HP Performance Agent or Sun JMX. If you have HP Performance Agents installed in your environment, the data displayed in this table is retrieved from the Agents. If HP Performance Agents are not installed, data is collected through the JMX interface from the operating system. You can validate the accuracy of the data displayed here by verifying it with the source.
  • Host name: Name of the SHR host system.
  • Operating System: Name of the operating system installed on the host system.
  • OS Version/OS Release: Version of the operating system.
  • Number of CPU: Number of processors installed on the host system.
  • Physical Memory: Graphical representation of the usage trend of the system physical memory.
  • CPU Usage: Graphical representation of the usage trend of the processor.

The data displayed in this table is refreshed periodically. Click to update the table with the latest data.

Database Status

This table displays the status and details of the SHR database.

  • Status: The connection status of the SHR database:
    • indicates that the connection to the database has been successfully established. The database is up and running.
    • indicates that there is no connection to the database. The database is down.
  • Database type: Type of the database engine used by SHR.
  • Host name: Name of the database server.
  • Server name: System Identifier (SID) of the Sybase database instance.
    Note: For information about the database hostname, port number, and SID, contact your database administrator.
  • Port: Port number to query the database.
  • User name: Name of the Sybase IQ database user, which is created during the SHR post-installation stage. The user name is pmdb_admin.
  • Size: Current size of the database in megabytes (MB).

For detailed information about the database, you can drill down to the Database Monitoring page by clicking the Server name hyperlink.

The data displayed in this table is refreshed periodically. Click to update the table with the latest data.

HP SH Reporter ETL Status Summary

This table displays details of the Content Pack streams such as the total number of streams and the number of streams with errors. The total number of streams value indicates the number of streams that are currently running, or the number of streams that are loaded for execution, or the number of streams that completed in the last run.

For additional information, you can drill down to the Data Processing page by clicking either the Content Pack component name or the stream number hyperlinks.

Collection Status

This table displays the number of data sources that are configured for each data collector. For more information, you can drill down to the Collection Configuration page by clicking the collector hyperlink. For example, clicking the PA hyperlink opens the HP Operations agent Data Source page.

  • Total: The total number of configured hosts.
  • indicates that the collector failed to collect data.
  • indicates that the collector never started.

Note: For HP Performance Agents, the numerical values listed under each indicator denotes the number of HP Performance Agent collectors.

The data displayed in this table is refreshed periodically. Click to retrieve the data from the memory to the database. Click to update the table with the latest data.

ABC Alerts This table list of all data processing job streams that have failed to complete along with their stream names, steps where the error occurred, messages, and dates. For more information, see View details of the ABC alerts.
Database Alerts

This table displays the severity, message, and date of the all error, warning, and information alerts generated by SHR. The following icons are used to identify the types of alerts:

  • indicates an information alert. No action is required for this type of alert.
  • indicates a warning alert. You might need to resolve these type of alerts to ensure SHR functions properly. However, immediate action might not be required.
  • indicates an error alert. These are critical alerts and immediate action is required to resolve these issues.


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