Online Help for Administrators > Administering SHR > Configuring downtime in reports > Create the downtime XML file

Create the downtime XML file

You can provide the downtime information at any time after installing the Content Packs. To provide downtime information to SHR, following these steps:

  1. Depending on the deployment scenario, identify the CIs or managed nodes that are going to be affected by downtime.
  2. Get the CI details from the Model Automation XSD file. For more information, see the SHR Content Development - Getting Started Guide.
  3. Decide whether the downtime will occur once or recur at a weekly or monthly basis.
  4. Based on the recurrence, create a downtime schedule XML file using any one of the following examples:
  5. After creating the XML file, place the file in the C:\HP-SHR\PMDB\data\downtime folder.

After the files are placed in the downtime folder, the data processing in SHR handles the downtime enrichment on the collected data. The enriched data is aggregated and stored in the database for reporting purposes. You can monitor the downtime enrichment on the Internal Monitoring > Data Processing page, which displays the downtime stream details for a particular Content Pack.


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