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Managing the enterprise topology

Before SHR can start collecting domain-specific data, such as fact data related to applications, databases, and system resources, from the nodes or Configuration Items (CIs), it must first identify and collect the topology information about the managed environment, your business services, and the underlying IT components. Using this information, SHR can align and reconcile the collected fact data for long-term storage, analytics, and cross-domain reporting.

Enterprise topology source

The enterprise topology includes IT components such as applications, servers, databases, and system resources, which are monitored by HP business service-oriented product, such as Run-time Service Model (RTSM) or HPOM. These monitored components are called Configuration Items (CIs). Identifying the enterprise topology helps you understand how each of your business services is linked to the underlying CIs. It provides a map of the dependencies of the business services to the IT infrastructure. It helps you track configuration changes.

SHR supports the collection of topology-related data from the following data sources:

The collection of the topology data from these data sources depends on the type of scenario in which SHR is deployed. SHR currently supports three types of deployment scenarios:

If SHR is deployed within the BSM SaOB or the APM environment, you must configure the data collector to collect topology data from RTSM. If SHR is deployed in the HPOM environment, the HPOM database becomes the source of the topology information for SHR.

For more information about deployment scenarios, see the HP Service Health Reporter Concepts Guide.

Managing the data collection

SHR uses various out-of-the-box collectors to collect topology data:

These data collectors collect the required data from the RTSM or HPOM service definition sources, which you must configure in SHR. You can create and configure RTSM or HPOM service definition source connections on the Service Definition page of the Administration Console. In addition, you can schedule SHR to collect data from the data repositories at specific intervals. You can also add new data source connections or modify the existing connections.

Using the Service Definition page, you can perform the following RTSM or HPOM topology data collection tasks:


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