You can provide the downtime information at any time after installing the Content Packs. To provide downtime information to SHR, following these steps:
After the files are placed in the downtime folder, the data processing in SHR handles the downtime enrichment on the collected data. The enriched data is aggregated and stored in the database for reporting purposes. You can monitor the downtime enrichment on the Internal Monitoring > Data Processing page, which displays the downtime stream details for a particular Content Pack.