HP Storage Essentials SRM Report Optimizer

Release Notes

Software Version: 6.1.1
Release notes generated: August 6, 2009

This document provides release note information for SRM Report Optimizer version 6.1.1. It contains important information not included in the manuals or in the online help.

In This Version

SRM Report Optimizer 6.1.1 adds support for the following items:

Documentation Updates

The first page of this document contains the following identifying information:

Documentation Updates for Business Objects Enterprise XI

SRM Report Optimizer is integrated with BusinessObjects Enterprise XI. See the following URL for the latest documentation for Business Objects Enterprise XI:

http://www.businessobjects.com/

Software and Hardware Requirements

SRM Report Optimizer 6.1.1 is only supported with Storage Essentials version 6.1.1.

You can determine which version of Storage Essentials you are running by looking at the build number in Help > About. If a service pack is installed, the number after the second dot will be a number greater than zero. For example, build number 6.1.1.54 means that Service Pack 1 is installed.

Data Execution Prevention (DEP) must be disabled. See Disabling Data Execution Prevention (DEP).

Installing SRM Report Optimizer 6.1.1

Important: If you want to preserve scheduled reports, skip this section and see Manually Importing the 6.1.1 BIAR file.

To install SRM Report Optimizer 6.1.1:

  1. Backup custom reports, groups, and users before running the SRM Report Optimizer 6.1.1 installer:
    1. On the SRM Report Optimizer server, select Start Menu > Programs > BusinessObjects XI Release 3.1 > BusinessObjects Enterprise > Import Wizard. The Welcome to the Import Wizard window displays. Click Next. The Source environment window displays.
    2. Ensure that BusinessObjects Enterprise XI Release 3.x is selected in the Source drop-down menu. Ensure that the SRM Report Optimizer server is entered in the CMS Name box. Enter the user name and password, and click Next. The Destination environment window displays.
    3. Select Business Intelligence Archive Resource (BIAR) File from the Destination drop-down menu. Click the ... button, browse to the directory where you would like to save the file, and specify a file name. Click Open. Click Next. The Select objects to import window displays.
    4. Unselect all of the checkboxes, and then select the following four options:
      • Import users and users groups (and all subfolders)
      • Import application folder and objects (under Import folders and objects)
      • Import events
      • Import universes
    5. Click Next. The Users and Groups window displays. Keep the default settings. Click Next.
    6. The Custom Access window displays. Keep the default settings. Click Next.
    7. The Folders and Objects window displays. Select the reports you want to backup. Do not select the Import all instances of each selected object checkbox. Click Next.
    8. The Select application folders and objects windows displays. Keep the default settings. Click Next.
    9. The Import options for universes and connections window displays. Select the third radio button (import the universes and connections that...). Ensure that the Keep universe overloads for imported users and groups checkbox is selected. Click Next.
    10. The Universe folder and universes window displays. Ensure that the Report Connector checkbox is selected, and click Next.
    11. The Import Options for Publications window displays. Keep the default options. Click Next.
    12. A note on importing reports displays. Click Next.
    13. The Ready to Import window displays. Validate the items which are ready to be exported. Note: All of the report templates you are exporting show up as objects to be exported.
    14. Click Finish. The Import Progress window displays. When it completes, click Done. The Report Pack folder and universe are exported to a BIAR file.
  2. Download the SRM Report Optimizer 6.1.1 zip file from the HP web site: http://support.openview.hp.com/selfsolve/patches
  3. Extract the zip file.
  4. Double click ReportPatch_6_1_1.exe. InstallAnywhere starts, and the Important Notes window displays.
  5. Ensure that you have followed the steps described in the Important Notes window, and click Next. The Introduction window displays.
  6. Click Next. A dialog box reminding you to backup your existing reports displays.
  7. Click OK. If you have changed your password from the default, the Administrator Password window displays. Enter your password, and click Next. The installer deletes the existing reports, and the Pre-Installation Summary window displays.
  8. Click Install. When the installation is complete, the Patch Complete window displays. Click Done.
  9. To verify that SRM Report Optimizer 6.1.1 has been successfully installed:
    1. On the SRM Report Optimizer server, select Start Menu > Programs > BusinessObjects XI Release 3.1> BusinessObjects Enterprise > BusinessObjects Enterprise Central Management Console.
    2. Enter your user name and password, and click Log On.
    3. In the Organize section, click Universes.
    4. The description for the Report Connector universe should say Report Connector Version 6.1.1.

Manually Importing the 6.1.1 BIAR file

If you want to preserve scheduled reports, or if the installation fails, you must manually import the 6.1.1 BIAR file. To import the BIAR file:

  1. On the SRM Report Optimizer server, select Start Menu > Programs > BusinessObjects XI Release 3.1 > BusinessObjects Enterprise > Import Wizard. The Welcome to the Import Wizard window displays. Click Next. The Source environment window displays.
  2. Select Business Intelligence Archive Resource (BIAR) File from the Source drop-down menu.
  3. Select the BIAR file located in the folder extracted from the installation zip file, and click Next. The Destination environment window displays.
  4. Ensure that the name of your SRM Report Optimizer server is entered in the CMS Name box. Enter your user name and password, and click Next.
  5. The Select objects to import window displays. Unselect all of the checkboxes, and then select the following two options:
    1. Import application folder and objects (under Import folders and objects)
    2. Import universes
  6. Click Next. The Import Scenario window displays. Keep the default options. Click Next.
  7. The Incremental import windows displays. Ensure that all of the checkboxes are selected. Click Next.
  8. A note on importing object rights displays. Click Next.
  9. The Folders and objects window displays. Select the Report pack checkbox. Do not select the Import all instances of each selected object checkbox. Click Next.
  10. The Select application folders and objects window displays. Click Next.
  11. The Import options for universes and connections window displays. Select the third radio button (import the universes and connections that...). Uncheck the Keep universe overloads... checkbox. Click Next.
  12. The Universe folder and universes window displays. Click Next.
  13. |The Import options for publications window displays. Keep the default settings. Click Next.
  14. A note on importing reports displays. Click Next.
  15. The Ready to Import window displays. Click Finish.
  16. The Import Progress window displays. When it completes, click Done. The report pack and universe are imported.
  17. To verify that SRM Report Optimizer 6.1.1 has been successfully installed:
    1. On the SRM Report Optimizer server, select Start Menu > Programs > BusinessObjects XI Release 3.1> BusinessObjects Enterprise > BusinessObjects Enterprise Central Management Console.
    2. Enter your user name and password, and click Log On.
    3. In the Organize section, click Universes.
    4. The description for the Report Connector universe should say Report Connector Version 6.1.1.

Disabling Data Execution Prevention (DEP)

Installing SRM Report Optimizer 6.1.1 on systems that support DEP may result in installation failure. To resolve this issue:

  1. Disable DEP on the machine. For details, refer to the following web site:

    2. http://msdn.microsoft.com/en-us/library/aa468629.aspx

  2. Restart all SRM Report Optimizer servers through the Central Management Console.

    3. DEP can be re-enabled after successful installation of SRM Report Optimizer.

Uninstalling SRM Report Optimizer 6.1.1

SRM Report Optimizer 6.1.1 does not include an uninstaller. To revert to 6.1.0:

  1. Delete the Report Pack folder from InfoView:
    1. Log on to InfoView.
    2. In the Folders pane, select Home > Public Folder > Report Pack.
    3. Click the Delete button at the top of the Folders pane.
  2. Delete the universe from the Central Management Console:
    1. Log on to the Central Management Console.
    2. Click Universes in the Organize table.
    3. Select the Report Connector checkbox on the Universes tab.
    4. Click Delete. A confirmation dialog box displays.
    5. Click OK.
  3. Use the Import Wizard to import the 6.1.0 BIAR file:
    1. On the SRM Report Optimizer server, select Start Menu > Programs > BusinessObjects XI Release 3.1 > BusinessObjects Enterprise > Import Wizard. The Welcome to the Import Wizard window displays. Click Next. The Source environment window displays.
    2. Select Business Intelligence Archive Resource (BIAR) File from the Source drop-down menu.
    3. Select the BIAR file you saved in step 1 of Installing SRM Report Optimizer 6.1.1, and click Next. The Destination environment window displays.
    4. Ensure that the name of your SRM Report Optimizer server is entered in the CMS Name box. Enter your user name and password, and click Next.
    5. The Select objects to import window displays. Unselect all of the checkboxes, and then select the following three options:
      • Import application folder and objects (under Import folders and objects)
      • Import Events
      • Import universes
    6. Click Next. The Import Scenario window displays. Keep the default options. Click Next.
    7. The Incremental import windows displays. Ensure that all of the checkboxes are selected. Click Next.
    8. A note on importing object rights displays. Click Next.
    9. The Folders and objects window displays. Select the Report pack checkbox. Do not select the Import all instances of each selected object checkbox. Click Next.
    10. The Select application folders and objects window displays. Click Next.
    11. The Import options for universes and connections window displays. Select the third radio button (import the universes and connections that...). Uncheck the Keep universe overloads... checkbox. Click Next.
    12. The Universe folder and universes window displays. Click Next.
    13. |The Import options for publications window displays. Keep the default settings. Click Next.
    14. A note on importing reports displays. Click Next.
    15. The Ready to Import window displays. Click Finish.
    16. The Import Progress window displays. When it completes, click Done. The report pack and universe are imported.

Accessing Future Product Updates

HP strongly recommends that customers sign up online using the Subscriber's choice website: http://www.hp.com/go/e-updates

Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest versions of drivers and firmware and documentation updates as well as instant access to numerous other product resources.

After signing up, you can quickly locate your products by selecting Business support and then Storage under Product Category.

About the Internal Tracking Numbers

Some of the headings provide internal tracking numbers that are enclosed in parentheses and contain prefixes, such as IEV. These internal tracking numbers are used to track the issue within Hewlett-Packard and may be used for reference.

Known Issues

This section provides information about issues that have been found in SRM Report Optimizer.

Installation fails after running the BusinessObjects cleanup scripts (IEV-31182)

After running the BusinessObjects cleanup scripts, if you attempt to reinstall the product on a different drive, the installation may fail. If this happens, run the BusinessObjects cleanup scripts a second time.

Extra directory added after failed installation (IEV-31172)

After a failed installation, if you reinstall the product to a different directory, the original installation directory will still be added. It is safe to manually delete this directory.

Computer name of the installation machine must not contain hyphens or underscores (IEV-29352)

The computer name of the installation machine must not contain a hyphen (-) or underscore (_). SRM Report Optimizer will not run properly on machines with a computer name that contains either of these characters.

Empty sections of reports overlap other data (IEV-29526)

Empty sections of reports sometimes overlap other data in the report. Save the report as an Excel or PDF file to view a properly formatted report.

Host volume capacities are incorrect when filtered with the Select Statistics Type filter

Host volume capacities are incorrect when filtered with the Select Statistics Type filter. If you want to report on the last collection timestamp, none of the statistics type filters or objects need to be included in the query. Use the statistics type filters and objects only when reporting on historical data.

SRM Report Optimizer and the management server do not need to be on the same domain

The SRM Report Optimizer 6.0.0 installation guide incorrectly states that SRM Report Optimizer and the management server must be in the same domain. It is not necessary for both machines to be in the same domain.

Uninstalling SRM Report Optimizer does not remove all folders (IEV-26840)

The uninstaller for SRM Report Optimizer does not remove files and folders that were modified or created after the installation, such as the jre folder and the "Uninstall_HPSRMReportOptimizer" folder. You can safely leave the files and folders that were not removed by the uninstaller or you can manually remove them.

Report Pack does not have any standard clustered hosts/application reports available in Storage Essentials(IEV-26726)

The Report Pack does not have canned reports pertaining to clustered hosts/applications.

Report Pack: The Prompt window has a number of usability issues (IEV-25806, IEV-25805, IEV-25804, IEV-25807 and IEV-25590)

When some of the standard reports run, a Prompt window appears. This Prompt window is missing some field labels, and the Help button does not work correctly.

"Windows DEP (Data Execution Prevention) can occasionally close WebIntelligence Report Server" message (IEV-27121)

You can safely ignore the following message: Windows DEP (Data Execution Prevention) can occasionally close WebIntelligence Report Server.

Use the tnsnames.ora_template file instead of editing the tnsnames.ora file directly (IEV-27093)

When configuring the Oracle 10g client, use the tnsnames.ora_template file as a template instead of directly editing the tnsnames.ora file. The tnsnames.ora_template file can be found on the root directory of the DVD. The tnsnames.ora_template file contains instruction on how to correctly edit the tnsnames.ora file. If you make a mistake in editing the tnsnames.ora file, the SRM Report Optimizer Universe may not be able to connect to the Storage Essentials database.

Issues with the Universe

This section describes issues with the Universe.

The elements listed as other on the management server are missing in SRM Report Optimizer (IEV-26628)

Events reported under the element type "OTHER" in Storage Essentials are not visible from the Universe. There are no reports based on events, hence the Report Pack is not affected.
When generating event-based reports, Storage Essentials events reported under "ELEMENT TYPE = OTHER" are not visible through SRM Report Optimizer.

Reports showing incorrect, incomplete, or missing data

This section describes issues with reports showing incorrect, incomplete or missing data.

A hardcoded currency symbol appears in a few fields in Chargeback standard reports (IEV-26225)

Asset-based Chargeback and Chargeback by Application reports from the Report Pack have fields/columns in which the dollar ($) currency symbol is hardcoded.

Missing information in the Asset Details report (IEV-26731)

The Asset Type field is blank in the Asset Details report.

Report Pack: HDS storage system pool details are missing in the Storage System Capacity report (EVA-26192)

HDS storage system pool details are not displayed in the Storage System Capacity report.

Report Pack: "Last refresh date" is populated before the report initially runs (EVA-26066)

The Last refresh date field is populated before a report initially runs. You can ignore this value. The Last refresh date field should be blank until you click the Refresh Data button.

Reports taking longer to load

This section describes issues with reports taking longer to load in SRM Report Optimizer or not at all.

Report Pack: Storage Details report takes a longer time to load than expected (IEV-27086)

The Storage Details report has a longer load time in SRM Report Optimizer than in Storage Essentials. It may take several minutes to load in SRM Report Optimizer compared with several seconds in Storage Essentials.

Reports not working or not working properly

This section describes issues with reports not working or not working properly.

Report Pack: An error message is not shown for the Library Utilization Report when the start date occurs after the end date (IEV-25910)

If you set the start date to occur after the end date for the Library Utilization report, you are not shown an error message and no data will be retrieved for this report.

The email address object provides storage group and user information (EVA-26467)

The "email address" object located at "Application-->exchange storage groups-->exchange stores-->exchange mail boxes-->email address" returns user login information instead of an e-mail address.

Report Pack: Must provide dummy end and start dates when setting a relative date range for a Backup Sessions report (IEV-25989)

You must provide dummy end and start dates when using the relative date range for a Backup Sessions report in order for the Run Query button to be enabled.

Report Pack: Run the Absolute Date Range filter for the Backup sessions report (IEV-25989)

The Specification of relative date rage option does not work for the Backup sessions report. This report should always be run with the absolute date range filter. In the Select Type field type IGNORE. In the Select Number field, type 0.

Report Pack: Reports with many elements may not display properly (IEV-25594)

If you have many elements in a report, labels and legends in the graph of that report might not appear not properly. To workaround this problem, graphs can be enlarged in the edit mode of the report.

Report Pack: In the Top N Aged Files report, text in a prompt window shows as "Top X File Name" instead of "Top N Aged Files" (IEV-27023)

When you run the Top N Aged Files report from the Report Pack, a prompt window displays a field labeled Top X File Name. The label should read Top N Aged Files. The software will run a query for the Top N Aged Files based on the number entered in the Top X File Name field.

Some reports do not let you navigate by year (IEV-25911)

You cannot navigate by year in the Collection Time Range filter in some reports. You are forced to navigate month by month.

Start and end dates required for the Backup Sessions report when using the relative date range (IEV-25989)

In order to run the Backup Sessions report by using the relative date range, you must provide dummy start and end dates; otherwise, the Run Query button is disabled.

Top N Reports in SRM Report Optimizer does not work the same way as in Storage Essentials (IEV-27081, IEV-27101)

In SRM Report Optimizer and in Storage Essentials, customers can use a filter called Top N Reports; however, this filter works differently in each product:
  • In Storage Essentials: The number of records displayed is based on the "N" value.
For example: If you select N=10, the total number of records displayed is always less than or equal to 10 based on the number of files in that report criteria.
If you select N=10, the total number of records displayed can vary from zero to many, based on the number of files present in a particular rank. For example: Assume you have four files of the following sizes: 5 GB, 2 GB, 2 GB, and 1 GB. The four files would be ranked as 1, 2, 2, and 4. The 5-GB file, which is the largest file in the group, is given the ranking of one, the two 2-GB files are given the ranking of two, and the 1-GB file is ranked last.

Support

You can visit the HP Software support web site at:

www.hp.com/go/hpsoftwaresupport

This web site provides contact information and details about the products, services, and support that HP Software offers.

HP Software online software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by using the support site to:

Legal Notices

© Copyright 2002-2009 Hewlett-Packard Development Company, L.P.

Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the impliedwarranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard. The information is provided "as is" without warranty of any kind and is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.
Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft, Windows, Windows NT, and Windows XP are U.S. registered trademarks of Microsoft Corporation.
Oracle® is a registered U.S. trademark of Oracle Corporation, Redwood City, California.
UNIX® is a registered trademark of The Open Group.
Java™ and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.