Original Publication Date: December, 2012
Server Automation release notes contain information for users who are familiar with the installation and maintenance of Server Automation, Storage Visibility and Automation, SE Connector, Application Deployment Manager, DMA integration, and SA-OO integration. The notes contain information that is not included in books or online Help.
Note: The latest information for 9.14 can be found in the latest version of these release notes, located at: http://support.openview.hp.com/selfsolve/manuals.
This document contains the following information:
Supported in This Release |
New Features in This Release |
Installation |
Known Issues |
Fixed Issues |
Deprecated Features |
Documentation Information |
HP Software Support |
Legal Notices |
This section lists the platforms, integrations, browsers, and operating systems that SA 9.14 supports.
The SA 9.14 release provides qualified managed support for the following:
The SA 9.14 release provides support for the following integrations:
BSAE 9.20
This table shows browser support information for this release.
| Windows 2003 | Windows XP | Windows Vista | Windows 7 | Windows 2008 | |
|---|---|---|---|---|---|
| Chrome | x |
x |
x |
x |
x |
| Firefox | x |
x |
x |
x |
|
| IE 6.0 | x |
x |
x |
||
| IE 7.0 | x |
x |
x |
x |
|
| IE 8.0 | x |
x |
x |
x |
x |
This section lists the operating-systems supported on the SA Client.
For more support and compatibility information, download the HP Server Automation Support and Compatibility Matrix for this release from the HP Software Support Online web site at: http://support.openview.hp.com/selfsolve/manuals.
For a list of supported operating systems and platforms for Storage Visibility and Automation Managed Servers, SE Connector, SAN Arrays, Fibre Channel Adapters, SAN Switches, File System Software, Database Support, and Storage Essentials Compatibility, see the Storage Visibility and Automation Support and Compatibility Matrix.
This section describes new functionality and other relevant release-specific information.
For information about what was new in previous releases, please see the corresponding release notes at:
http://support.openview.hp.com/selfsolve/manuals.
Make sure you follow these steps before you install SA:
Starting in SA 9.14, the facility special attribute used in Manage-Boot Client Facility (MBC) Comma-Separated Values (CSV) files requires that the Facility ID be specified rather than the Facility Name.
In previous SA releases, if you had smaller sites without a sufficient number of managed servers to justify installation of a full SA Core, SA provided the Satellite installation. This smaller installation allows you to install only the minimum necessary Core Components on the Satellite host which then accesses the Primary Core's database and other services through an SA Gateway connection.
As of SA 9.14, SA provides Managed Server Peer Content Caching which, for facilities with fewer than 50 Managed Servers, provides caching of the Software Repository without the need for Satellite components.
Some of the benefits of Managed Server Peer Content Caching are:
Managed Server Peer Content Caching requires:
Warning: The peer caching feature will be unavailable if you use pre-9.14 SA Agents on the peer cache servers.
Note: You perform the Agent upgrade as described in the Agent Utilities appendix of the User Guide: Server Automation.
Note: 'sa_cache' is appended to the value you specify for the path.
For example, the default for Windows is:
\Program Files\Common Files\Opsware\sa_cache
'peer_cache_ip_field' = <'primary_ip' | 'management_ip' | 'ip:<addr>'>
where:
'primary_ip' - (default) the IP address of the management interface. This is the locally-configured IP address (not NAT translated)
'management_ip' - the IP address SA uses to communicate with the server. This may be a NAT translated address
'ip:<addr>' - to manually set an IP address (e.g. 'ip:192.168.2.1')
See the section in the SA User Guide: Server Automation, 'Communication between Managed Servers and SA' for more information about configuring the primary IP address and NAT for managed servers.
You start remediation as described in the User Guide: Software Management.
When using Managed Server Peer Content Caching, remediation performs these steps:
When retrieving objects from the peer cache, SA/SA components usually perform this sequence of steps:
Instead of the normal sequence of steps (see Retrieve Objects from the Peer Cache), peer-caching issues can occur, causing a different set of actions. This table presents a list of the original actions, along with the alternate actions that could occur, and the subsequent steps that will occur as a result of the alternate actions.
| Original Action/Step | Alternate Action | Steps Subsequent to Alternate Actions |
|---|---|---|
| The staging code on the managed server receives the IP address of the configured peer cache (step 1 above). | There is no branch cache configured or there is a cache agent communication error. | Staging proceeds across the WAN just as it would without peer caching. |
| The peer cache confirms that the connecting client is configured to use the cache, and belongs to the same customer as the peer cache (step 3 above). | The client is not authorized to use the peer cache. |
|
| The peer cache server responds to the request by sending the unit (step 5 above). | The cache does not have the requested unit. |
|
| The peer cache server responds to the request by sending the unit (step 5 above). | The cache has the requested unit, but the checksum does not match what is in the core. |
|
| The peer cache server responds to the request by sending the unit (step 5 above). | The software repository does not have the requested object. |
|
Manually Add Files to the Peer Cache
You can manually add files to the peer cache with the following restrictions:
For example, to copy the following file from the Software Repository:
/var/opt/opsware/word/GPC/packages/software_repository/Linux/6SERVER-X86_64/7000001
Note: The Facility name in this example is 'GPC'.
The file should be copied to the peer cache as follows:
/var/opt/opsware/sa_cache/packages/software_repository/Linux/6SERVER-X86_64/7000001
Example: Copy all RHEL 6 X86-64 files to the peer cache.
cd /var/opt/opsware/word/GPC
zip -r rhel6_content packages/software_repository/Linux/6SERVER-X86_64/
# we don't need the .sig files
zip -d rhel6_content.zip \*.sig
browser.p12 is located in: /var/opt/opsware/crypto/spin/
on any Slice Component bundle host. Copy the file to your local machine and import browser.p12 into your browser following your browser import certificate instructions.
Bandwidth Management is a measure employed in communication networks to regulate network traffic and minimize network congestion. The SA remote-site management model typically uses a satellite configuration that deploys a remote gateway on every logical location (for example, a branch office) to handle connections to remote servers and to manage the network bandwidth of these connections. However, the cost effectiveness of this configuration is significantly reduced for sites that manage only few servers.
A new SA bandwidth management capability eliminates the need to install a satellite for remote locations with only a few servers. As of SA 9.14, SA provides the Bandwidth Configuration Management tool (BCM) to control the bandwidth used by agent or satellite gateways when communicating with remote servers.
As of this release, you can push bandwidth configurations to a peer group by using the new Bandwidth Configuration Management tool. After the configuration is pushed to the peers, it is saved to a file. During gateway startup, the configuration is loaded from this file and synchronized with the peers. When a client negotiates a connection through the SA Gateway mesh to connect to a remote TCP service, the client then has a TCP connection to the ingress gateway. Also, there is a TCP connection leaving the egress gateway to the remote service.
When the proxy connection through the gateway mesh is established, the peer addresses of ingress/egress connections are classified and a runtime queue is created for each classification. At this point, bandwidth throttling is in effect for these connections. The corresponding queue is updated with the bandwidth usage information as the data flows through the connection. The bandwidth usage information is also shared among the peer group so that the local queue can be updated on each gateway cluster. The data can flow through that connection till the maximum bandwidth allowed is reached. Queue bandwidth usage information is reset at a one-second interval.
Note: All agent gateways in the same REALM must also be running the same SA version (minimum SA 9.14) in order to participate in agent-gateway bandwidth negotiation and communication. Mixed-core configurations (core and satellites running a different SA version) are not supported.
Note: SA Bandwidth Configuration Management (BCM) Tool does not support SA cores/satellites running Solaris or Red Hat Enterprise Linux 3 (x86).
Note: If you plan to use the Bandwidth Configuration Management tool, your firewall must allow SA network traffic on ports 3001 and 8086. If you plan to use the BCM tool administrative interface, port 8089 must also be open.
This section describes using BCM to create bandwidth-management configurations. These configurations can then be automatically synchronized across peer gateways.
Only administrative users who have root access to the gateway host can perform gateway-configuration push operations with the BCM tool.
Note: Although the BCM tool is installed with a default configuration file /etc/opt/opsware/gateway_name/BWT.conf, you should not modify that file directly. Make a copy of the file and edit it to suit your configuration. You can then push the modified configuration file to all the gateway(s) in the realm using the gwctl –f command. See Invoking the Bandwidth Management Configuration Tool.
Specified bandwidth configurations are saved to a configuration file. The following is an example of a typical Gateway configuration file:
enabled
# Branch offices have only 3M bytes per sec connections, SA should never use
# more than 512K bytes per sec.
queue branch_office bandwidth 512KB# Branch offices A and B (non-standard addresses)
class 192.168.1.[1-5,10-15,20,30] for branch_office# Other branch offices
class 192.168.2.0/24 for branch_office
You invoke the Bandwidth Configuration Management Tool (BCM) as a command-line tool.
On the Satellite whose SA Agent configuration you want to manage, use the following commands:
gwctl: [OPTIONS] ...
This section describes BCM Tool options and sample commands.
This table describes the BCM Tool options.
| Options |
Description |
|---|---|
-? |
help Displays usage. |
| -p --p | port When specified with |
| -l, --list_gws | List all the gateways in this realm. |
| -f --conf | Configuration file. |
| -v, --verify_conf | Verify configuration file and exit; do not push it to the gateways. |
| -c, --cksum | Display the checksum of the configuration file. Note: This option is only used with the -f <conf_path> option. |
| -e, --enable_bwt | Enable bandwidth throttling for this realm. |
| -d, --disable_bwt | Disable bandwidth throttling for this realm. |
| -r, --request_conf | Request the configuration from the given gateway. |
| -s, --signature | Request the configuration signatures from the given gateway |
| -z, --verbose | .Display all messages. |
This table displays sample commands.
Command |
Description |
|---|---|
| gwctl -l | To list the gateways in the realm. |
| gwctl --port 2003 -l | To specify a different agent gateway port. |
| gwctl -f myconf.conf -v | To verify the configuration file only. |
| gwctl -f mytconf.conf | To push the configuration file to all agent gateways in the realm (including localhost) |
You must enable or disable remote-connection bandwidth management in one of the two following ways:
gwctl –e to enable bandwidth management or gwctl –d to disable bandwidth management. The bandwidth management state of enabled or disabled persists in the bandwidth management configuration file with no version upgrade.The Context Free Grammar (CFG) of bandwidth configuration in Extended Backus–Naur Form (EBNF) format is:
config : ((queue | class | version | config_source | config_user | enabled | disabled | comment)? '\n')\*
queue : 'queue' queue_name 'bandwidth' d_number bandwidth_spec ('rtt' d_number)? ('parent' queue_name 'borrow')?
queue_name : "[a-zA-Z0-9_]+"
class : 'class' pattern (',' pattern)* 'for' queue_name
pattern : ipv4 | ipv4_cidr
ipv4 : ipv4_address_pattern_element ('.' ipv4_address_pattern_element)@1:3
ipv4_cidr : d_number ('.' d_number)@1:3 '/' d_number
ipv4_address_pattern_element : single_number | range | range_class | wildcard range_class : '[' (number ('-' number)? ',')+ ']'
wildcard : '*'
range : '[' number '-' number ']'
single_number : d_number
number : d_number
d_number : "[0-9]+"
x_number : "[a-fA-F0-9]+"
bandwidth_spec : "[GMK]?[bB]"
config_source : 'config-source' ':' "[a-zA-Z0-9.:\-]+"
config_user : 'config-user' ':' "[a-zA-Z0-9_!@#$%^&*();.`~\-\\]+"
enabled : ‘enabled’
disabled : 'disabled'
comment : '#' "[^\n]*"
SA Patching introduces a number of new and changed features for 9.14, listed below.
Documentation: See SA 9.14 Server Patching Updates Whitepaper for a full explanation of these patching updates. Additional whitepapers are available for some features, as listed in the table below. All documentation for SA 9.14 can be found on the HP Software Support Online site at: http://support.openview.hp.com/selfsolve/manuals.
Functionality |
Description |
Additional Documentation |
Adding Items to a Windows Patch Policy Using the Object ID |
In 9.14, the method for adding items to Windows Patch Policies has changed in order to prevent duplicate KB errors. SA identifies Windows hotfixes by the Object ID, now, instead of the KB number. This enables you to be more selective about the patches you add to the policy. However, it also means that when you select a patch of a certain KB number, SA will not automatically select all the other patches with that KB number--you must select them individually or use shift-click to multi-select items. | SA 9.14 Server Patching Updates Whitepaper |
Enabling/Disabling Itanium Patches |
Starting in 9.14, SA Windows Patching does not import Itanium (IA64) patches by default. However, a script is available to enable importing Windows Server IA64 patches. | SA 9.14 Server Patching Updates Whitepaper |
Windows Patch Database Conflict Report—“Last Import Summary” Field |
Starting in 9.14, the patch database has a new field, Last Import Summary, which reports if any duplicates were found in your database. In the SA Client, navigate to Administration > Patch Settings > Patch Database to view this field. |
SA 9.14 Server Patching Updates Whitepaper |
Windows Patch Policy Remediation Job Option—Windows Patch Installation Order |
Starting in 9.14, the new Windows Patch Installation Order setting in the Remediate job window enables you to control patch installation sequence in a given Windows Patch Policy remediation job. Selecting this option is strongly recommended to prevent the collision of Windows patch data derived from disparate sources: HPLN Patch Supplement and Microsoft Offline Catalog (wsusscn2.cab). This option can prevent the legacy known issue that occurs if the supplemental patches are installed before wsusscn2.cab patches, whereby the patch data can be corrupted and may cause errors during remediation. Note: You may need to run the remediation job multiple times in order to deploy all the patches and achieve full server compliance. |
SA 9.14 Server Patching Updates Whitepaper |
Windows Patching Support for Multibinary Patches |
Windows multibinary patch support is enabled by default in SA 9.14. IMPORTANT: See the additional documentation for agent requirements and other important tips about this functionality. |
SA 9.14 Server Patching Updates Whitepaper |
Windows Patching Support of All Products in the Microsoft Patch Catalog |
Starting in 9.14, SA Windows Patching now supports all Microsoft products, which includes operating systems (OS) and other non-OS products. Previously, SA Windows Patching only supported OS patches; however most product-specific patches, such as those for MS Office 2010 or MS Word, were not supported. Windows product patches were present in the Microsoft Offline Catalog file (wsusscn2.cab), but they were not uploaded to the SA database when the cab file was imported. Now, when the wsusscn2.cab file is imported, all product-specific patches are imported according to the products selected under the Edit Products setting. IMPORTANT: See the additional documentation for instructions on selecting products and using this new functionality. |
SA 9.14 Server Patching Updates Whitepaper |
Patch De-duplication Steps for Windows Patching |
In 9.14, a one-time de-duplication procedure is available that enables you to remove duplicate Windows patches and eliminate the source of the duplicates to prevent future duplication. This procedure was developed specifically for SA 9.14 upgrade environments to resolve a previous known issue regarding duplicate Windows patches in the SA database. Duplicates can be created when the Microsoft Patch Supplement (MPS) is imported before the Microsoft Offline Patch Catalog (wsusscn2.cab). These duplicates can cause conflicts during remediation and compliance checks. |
SA 9.14 Resolving Conflicts between SA Patching and the MS Patch Supplement (Also, see post-upgrade steps in these release notes.) |
Functionality |
Description |
Additional Documentation |
Patch Import from the Managed Servers View |
Starting in 9.14, a new Import Contents menu option is available from the SA Managed Servers view that enables you to import patch contents from a file. Windows patch contents can be imported directly the vendor as well. |
SA 9.14 Server Patching Updates Whitepaper |
Oracle Enterprise Linux (OEL) Patching Support |
Introduced in 9.13, the SA Patch Importer for Oracle Enterprise Linux allows users to import packages for the subscribed channels from the Oracle Unbreakable Linux Network (ULN) and automatically create the corresponding software policies for each imported channel in HPSA. It can be run from the command line manually, or can be part of a cron job that performs the import on a recurring basis. |
SA Patch Importer for Oracle Enterprise Linux Whitepaper |
Solaris 11 Patching Support |
Introduced in 9.13, Server Automation's Solaris 11 platform support for server patching allows you to update your managed servers to the latest versions of existing software without installing new software. Solaris 11 patching support leverages the existing Solaris patching functionality, with a few differences to adapt to the new Solaris IPS package delivery structure. Additionally, there are setup requirements for setting up the initial IPS Package database. Note: The set-up steps described in the whitepaper are only required once. If you already completed the set-up on SA 9.13, no additional set-up is needed. |
SA 9.14 Solaris 11 Patching Whitepaper |
The new Yellowdog Updater Modified (YUM) plugin is an alternative to the old YUM Adapter for the analyze phase of the remediation process. It uses the native YUM available on the managed server and has the following main advantages:
The YUM version available on the managed server can be identified by running the following command in the command line:
yum --version
When available, the managed server’s native YUM is used to analyze RPM package dependencies. When the managed server does not have a native YUM available, the SA YUM Adapter is used instead. This behavior is based on the default and recommended setting governed by the SA configuration parameter, way.analyze.yum, which has the following available values:
0 - use the YUM adapter (YUM v2.6.1)
1 - use the native YUM when available, otherwise use the YUM adapter. (Default)
2 - use the native YUM
Note: SA configuration parameters are accessible only via the SA Web Client. Only system administrators with the Opsware System Administrators user group permission can change these settings.
Warning: Changes to SA Core configuration parameter values, as listed in this Release Notes document, are verified by HP and you can safely apply them as directed. However, exercise caution when modifying any default SA Core configuration parameter values as modifications can have a negative effect on core functionality and performance.
IMPORTANT—Known issue with legacy YUM: YUM versions prior to 3.2.22 may encounter an installation error if a package is stored in multiple locations. For example, if you import a package to Folder A, run a remediation job, and then import the same package to Folder B and try to install it, the analysis might fail, reporting the package from folder B as missing. This issue does not reproduce on servers using YUM version 3.2.22 or later, where the YUM repository is updated to contain both packages.
SA 9.14 includes fixes to the SA-UCMDB Connector, in addition to the following enhancements:
With the SA-UCMDB Connector enabled in 9.14, the SA Client now provides the ability to launch the UCMDB Browser-Impact widget against an SA managed server.
Documentation: Complete, illustrated instructions for using the new SA-UCMDB functionality are provided in the SA 9.14 SA-UCMDB Integration Guide, which is available via HP's Software Support Online at http://support.openview.hp.com/selfsolve/manuals.
Since 9.11, SA Agents have used Python 2.4.4.
After you upgrade to SA 9.14, you should also upgrade to the 9.14 SA Agents on each Managed Server in the facility.
You can continue to use non-upgraded agents with 9.14, but SA 9.14 features, platforms, and integrations (see Qualified Managed Platforms, Features, Integrations, and SA Agents) will not be supported.
For more information on the Agent Upgrade tool, on installing the agent, and on bringing servers under SA management, see the SA User Guide: Server Automation.
Updates pertaining specifically to the OO-SA integration (Server Automation operations performed within Operations Orchestration) are delivered via the HP Live Network at https://hpln.hp.com/.
The SA-OO Integration feature is not available until you import the required OO SDK Client Certificate into SA. SA 9.14 is bundled with two OO SDK certificates that apply to different OO versions, as shown in the following table. Before you import the certificate into SA, make sure it is compatible with your OO version.
| OO SDK Certificate |
OO Version |
|---|---|
oocert2007 |
OO 7.5x, 7.6x, 9.0 |
| oocert2011 | OO 9.02.0002 or later |
To integrate the new certificate, you must perform the steps in the procedure detailed below.
Note: If your architecture includes a master core and one or more secondary cores, follow the steps in this section for the master core and for each of the secondary cores. Similarly, if your SA computer has a sliced-core installation with one or more slices, repeat the steps for each slice.
/etc/init.d/opsware-sas stop twist
In previous SA versions, if you created OGFS scripts and added them to your build plans, the scripts were executed in the file system in the following directory:
/opsw/.Server.ID/<mid>/files/<user>
Now, the scripts are executed in this new location:
/opsw/.Server.ID/<mid>
As a result of this change, you must add the following line to your build-plan scripts to avoid compatibility issues with user scripts:
cd files/root (Linux)
cd files/Administrator ( Windows)
This release supports Oracle 11.2.0.2. For more information, see the white paper: Oracle RAC Support, which you can download from the SA 9.14 release section at: http://support.openview.hp.com/selfsolve/manuals.
As of SA 9.10, OS Provisioning Build Plan (OSBP) content is uploaded into the SA Core during installation and/or upgrade.
After installing or upgrading to SA 9.14, you must not download OSBP content from the HP Live Network (HPLN). Any automatic jobs you have created to download OSBP content from HPLN must be disabled. If you download OSBP content from HPLN after installing SA 9.14, you will overwrite the SA 9.10 OSBP content that was uploaded during install/upgrade with older SA 9.0 OSBP content, which will cause errors when you attempt to run OS Build Plan jobs under SA 9.14.
Note: This information applies to all Unix and Linux platforms.
To install the SA Command-line Interface (OCLI) on a Solaris 11 server, issue the following command:
<package_name> -d <installation_directory>
No other steps to setup the environment are necessary.
When using the SA Command-line Interface (OCLI) on a Solaris 11 server, the oupload and odownload scripts are run from the newly created /bin directory:
<installation_directory>/bin/oupload.sh
<installation_directory>/bin/odownload.sh
Oracle Solaris 11 uses IPS packages to deliver software and software updates. IPS (Image Packaging System) is a network-based package management system that is used for the entire software lifecycle, including package installation, upgrade and removal.
Introduced in SA 9.13 - Server Automation's Solaris 11 platform support for server patching allows you to update your managed servers to the latest versions of existing software without installing new software. This is a powerful way to keep your system up to date in an environment that no longer supports explicit patch units.
Solaris 11 patching support leverages the existing Solaris patching functionality, with a few differences to adapt to the new Solaris IPS package delivery structure. Additionally, there are setup requirements for setting up the initial IPS Package database.
Documentation: The SA 9.14 Solaris 11 Patching Whitepaper provides detailed instructions on setting up and maintaining the IPS Package database. This document also describes the Solaris 11 patch policy and remediation differences. This whitepaper is available via HP's Software Support Online at http://support.openview.hp.com/selfsolve/manuals.
Solaris 11 introduces Role-based Access Control (RBAC), which affects the functionality of SA Server Modules (SMOs). SMOs rely on the root user to get information from the managed servers. In previous versions of Solaris, the root account is created as a user by default, with the option to have it as a role. In Solaris 11, the root account is created as a role by default; not as a user.
In order to enable the SMO functionality, the system administrator must modify the root account (root) to make it a user with regular login capability. The best method for doing this is to run an ad hoc script on the managed server.
To enable root for regular login capability:
After the job completes the user will be able to run the SMOs on the selected servers.
Note: To change the root account to a role again, complete the same procedure but enter ‘usermod -K type=role root’ in the Script Contents.
Oracle Solaris 11 provides a service called the Automated Installer to handle OS Provisioning of bare-metal servers. The Oracle Solaris Automated Installer requires a new package type called IPS.
Solaris 11 OS Provisioning is somewhat different than the procedure used to provision Oracle Solaris 10.
The Oracle Solaris 11 Automated Installer no longer uses the Solaris JumpStart mechanism. Instead, SA components have been adapted to use the new Solaris 11 provisioning mechanism.
Installation Media
The installation media represents an IPS repository.
In order to obtain this repository:
- Go to http://www.oracle.com/technetwork/server-storage/solaris11/downloads/index.html?ssSourceSiteId=ocomen and download the images under "Oracle Solaris 11 11/11 Repository Image". There are two ISO images: Part A SPARC, x86 (3.3 GB), and Part B SPARC, x86 (3.1 GB).
- Follow the instructions on the download page to concatenate the two images into a single full image.
- Mount the image and copy it to the SA Media server under the directory: /media/opsware/sunos
If you need to perform OS Provisioning on the same core for both oracle Solaris x86 and Oracle Sun SPARC, create a link to the repository on the SA Media Server. This link is required because a Media Resource Locator (MRL) cannot be created using the same path for two operating systems.
For example:
# cd /media/opsware/sunos/
# ls -lsa
4 lrwxrwxrwx 1 root root 15 Mar 26 14:39 solaris11_link -> solaris11_repo/
8 drwxr-xr-x 3 root root 4096 Mar 26 14:33 solaris11_repo
The Oracle Solaris Automated Installer uses two response files:
Note: Oracle documentation about creating ai.xml and sc.xml files can be found at: http://docs.oracle.com/cd/E23824_01/html/E21798/
Since SA can handle only one response file per operating system and the Solaris Automated Installer requires two files for provisioning Solaris 11, SA provides a script, join_ai_sc.py, located in /opt/opsware/buildscripts/solaris/tools that can join ai.xml and sc.xml into a single file. The output file this script creates is then used as the response file for Oracle Solaris 11 provisioning.
Limitations
- Choosing Between Solaris 10 SPARC and Solaris 11 SPARC
Because Oracle Sun SPARC provisioning uses the bootp protocol, there is no clear way to choose between Solaris 10 SPARC and Solaris 11 SPARC provisioning. Therefore, you must use the /opt/opsware/boot/jumpstart/tools/switch_solaris_sparc_miniroot command to tell SA which version of Solaris to choose.
- Enabling Oracle Solaris 11 x86 with the Manage Boot Client (MBC)
By default, the Manage Boot Client (MBC) utility can only automatically provision Solaris 10 X86. To enable Oracle Solaris 11 X86 in MBC, run the tool /opt/opsware/boot/js-x86/tools/switch_solaris_x86_default_pxe and choose the desired default option from the Solaris Preboot Execution Environment (PXE) menu. Once Solaris 11 is set as the default, all machines that will boot into Server Pool will boot the Solaris 11 X86 miniroot. Also all MBC jobs will use the Solaris 11 X86 miniroot, causing MBC jobs for Solaris 10 X86 to fail.
Customizations
The new Oracle Solaris 11 OS provisioning mechanism allows the use of custom attributes to simplify system configuration.
These are:
| Custom Attribute Name | Use | Example Values |
|---|---|---|
| mrl | The MRL created by the import_media script. This is useful when you want to use an external repository. | http://pkg.oracle.com/solaris/release |
| http_proxy |
Specify when you use HTTP repositories. | http://PROXY_IP:PROXY_PORT |
| root_password | Specifies the root password in hash format. | Use a password from the /etc/shadow directory on the Solaris 11 machine. |
| enable_root_user | Solaris 11 allows root to be defined as a role in the sc.xml file.
Presence of this custom attribute will trigger the user creation, even if 'no' value is set. |
yes |
| hostname | Specifies the hostname of the machine. | mysolaris11 |
SA briefly stops the VMware ESXi firewall in order to communicate the VM's IP Address, so that it can be managed by the SA core. SA restarts the firewall immediately afterwards.
If you do not want SA to stop and start the firewall, use static OS Provisioning instead.
For more information on any of these topics, see the SA UG: OS Provisioning and SA online help.
Support for OS Build Plans
HP ProLiant Gen8 models have two embedded service operating systems available: Linux and Windows Preinstallation Environment (Windows PE). SA can use either the Integrated Lights-Out (iLO) functionality of these embedded systems, or Preboot Execution Environment (PXE) booting.
To use the embedded systems' iLO functionality, you must add your server as an iLO device to the list of unprovisioned servers.
There are two ways to do this:
- Use the Run the OS Build Plan interface. In the second screen, where you select the target servers, you can add iLO devices one by one or through bulk comma-separated value (CSV) input.
- Right-click Devices > Servers > Unprovisioned Servers and select Add ILO Device.
In both these cases, you will need to manually provide iLO credentials and the corresponding SA realm (which is related to the SA Satellite or core available in the target network). This information defines the SA infrastructure to be contacted after the embedded service operating system is booted. When you use PXE booting, this information is provided by the PXE server automatically.
For more information on how to add your server, see" Installing (Provisioning) an Operating System" in the 9.10 UG: OS Provisioning.
Operating System Build-Plan Updates
The following 3 steps have been enhanced, or added, to build plans for HP ProLiant Gen8 support.
- Boot step - Enables SA to use the iLO library to boot the target server into its embedded service operating system. The step is transparent for non-HP ProLiant Gen8 target systems.
- Wait for Agent - Pauses the build plan until the SA Agent registers the target server and reports that it is in MAINTENANCE mode.
- Prepare Disks - Prevents the Windows installer from accidentally using the Virtual Installation Device (VID) as the target disk.
Virtual Installation Device (VID) handling
HP ProLiant Gen8 devices support special Virtual Installation Devices (VIDs).
SA handles VIDs as follows:
- If the BIOS VID setting is Hidden (default), SA detects the setting and handles VIDs automatically.
- If the BIOS VID setting is not Hidden, and you are using iLO with the HP ProLiant Gen8-specific embedded service operating systems (Linux or Windows PE), you must include the step "Prepare Disks on HP ProLiant Gen8" (see the HP ProLiant Gen8 online help) early in the build plan. Adding this step prevents the Windows installer from installing on the VID.
For more information on this topic and for specific use case, see "Prepare Disks on HP ProLiant Gen8" in the SA OS Provisioning README.
Running OS Build Plans on Servers
Build plans can now be run on servers that are in the pre-unprovisioned lifecycle.
If you are using SuSE Linux Enterprise Server (SLES) 11 SP1 and above, you must do the following to support the SuSE kernel & driver update method using kISO:
Note: If you experience driver problems with SLES 11 SP1 and kISO on HP ProLiant Gen8 target machines, see the following technical support documents:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03237879
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03237878
For more information on kISO handling, see the kISO media documentation and the OS Provisioning README.
Custom attributes set on the build plan will now be resolved and used in parameters and scripts during the execution of the build plan. If a custom attribute with the same name exist anywhere else on or in the servers’ hierarchy, its value will take precedence over the value set on the build plan. This is the priority order from highest to lowest:
SA service operating-system drivers have been updated with the latest HP ProLiant SP drivers: SPP 2012.02 b51.
As of this release, SA provides multipath SAN support for the topics listed in this section.
OS Sequences
Red Hat 6 automatically identifies multipathing and enables kernel modules, but Red Hat 5 does not.
For Red Hat 5, before you run the Red Hat Enterprise Linux (REL) 5 OS Sequence, use the following steps to pass 'mpath' as a kernel argument for the server:
- Define a custom attribute kernel_arguments for the server, and set its value to mpath.
- Create the OS Installation Profile.
- Add a custom attribute to the Installation profile, and set its value to mpath.
- Set the value of the installation profile to mpath.
If you are performing multipath installation, it is also recommended that you add mpath as the kernel argument in the kickstart Red Hat 5 file. You can do this by creating a copy of Configure Default Red Hat 5 ks.cfg and modifying the file for use in your OS build plan.
SUSE Linux Enterprise Server 11
SUSE Linux Enterprise Server 11 does not identify multipathing by default. Use the procedures in this section to install SUSE Linux Enterprise Server on multipath LUNs.
You must copy the drivers into the media to enable multipathing. More information about the driver update disk (DUD) and the process of updating the media is available here:
http://www.novell.com/support/viewContent.do?externalId=7009981&sliceId=1
To configure SA, you must perform the following tasks:
To enable multipath installation, pass mpath as a value for the custom attribute kernel_argument by doing one of the following:
SUSE Linux Enterprise Server 11 requires that devices be specified in Mapper format during multipath environment installations. SA OS Provisioning verifies the AutoYaST profile and modifies it to suit the multipathing environments, based on the following rules:
| Case | SA Solution |
|---|---|
| #1 - AutoYaST does not have the partitioning section. | SA will add the partitioning section with the drive and device. |
| #2 - Has a single drive section, but does not have a device section. | SA will insert the boot drive expressed in Mapper format. |
| #3 - Has multiple drive sections, but does not have device sections.
Has multiple drive sections but no <device> in <drive> section. |
SA will not make any changes to AutoYaST. It will just print a warning and continue with the installations.
This sort of configuration causes installation failure. To ensure a successful installation, fill each of the drive sections with devices in Mapper formats. |
| #4 - Has devices in the configuration Single _OR_ multiple drive sections and a <device> specified for the <drive>. |
SA checks if the drive attributes in AutoYaST are in the correct Mapper format. If they are not, SA prints a warning and will not make any checks for correctness.
If the drive attributes are not in the correct format, the installation fails. To ensure a successful installation, fill each of the drive sections with devices in Mapper formats. |
The /dev/mapper devices should only be used during the installation. The SLES Storage Administration Guide states that, in the running system, the multipath devices should be accessed through /dev/disk/by-id/.
SA will set up the scripts to convert the devices from /dev/mapper to /dev/disk/by-id when the user defines the custom attribute friendly_mpath_device to true.
Windows 2008/ Windows 2008 R2
Windows supports installations in multipath environments. Install multipath Device Specific Modules (DSMs) to further improve the capabilities of the target server. Import these DSMs into the SA Software Repository and install them using software policies attached to OS sequences.
You can modify the SAN Policy for the Windows Service OS (Winpe32, winpe64, winpe32-ogfs, winpe64-ogfs) shipped with SA. For more information about available options, see: http://technet.microsoft.com/en-us/library/cc749466(v=ws.10).aspx.
The default SAN Policy registry value in the SA-provided Windows pre-installation environment (WinPE) boot image is 1.
VMWare ESX/ESXi
VMWare ESX and ESXi support multipathing - no additional steps are required.
Use the Inject Multipath AutoYaST step
You must add the Inject Multipath AutoYaST Settings step to the OS build plan.
Perform the following tasks:
1. Create a new OS build plan by copying the default SUSE Linux Enterprise Server 11 Install Build Plan from the SA Client library.
2. Add the Inject Multipath AutoYaST Settings step after the Install And Configure SUSE Build Image step.
3. Add the Embed Files Initrd step after the Inject Multipath AutoYaST Settings step with the following parameters:-s /tmp/user.autoinst.xml:/
The drive injections in the AutoYaST will be performed based on the criterion defined in the OS sequences (see Partitioning Section in AutoYaST).
This section describes the SA 9.14 installation procedure.
patch_opsware.sh script is used
both for installing and for uninstalling SA 9.14. patch_opsware.sh . patch_database.sh script is used both for installing and rolling back database schema
changes required for SA 9.14. patch_database.sh script on the First Core and all Secondary Cores. Note that the
Model Repository and Oracle database can exist on a different host than the SA
host. patch_database.sh. If any installed SA components (other than a previously installed patch) have a different build ID, you will not be allowed to install SA 9.14.
/var/opt/opsware/install_opsware/inv/install.invand find the section beginning with
%basics_. Under this line, find thebuild_id.
For example:
%basics_linux
build_id: opsware_45.0.6790.0When you install an SA patch, the patch installation updates the
install.invfile to record the patch installation and the patch build ID.For example:
%opsware_patch
build_id: opsware_45.0.17090.0
/etc/init.d/opsware-sas status command), the patch operation will terminate. If you must roll back the SA 9.14 patch in a Multi-master Mesh, HP recommends that you roll back the secondary cores and satellites first, then the primary core.
spog.pkcs8 certificate must exist under /var/opt/opsware/crypto (typically the
certificate is installed with the Shell, SAS Web Client, or Build
Manager). If the certificate does not exist, the patch operation will fail
with the following error:
Could not find spog.pkcs8
/var/opt/opsware/crypto/occ
Copy the certificate from another core machine
(for example, occ ) to
/var/opt/opsware/crypto/occ
and
retry this operation.
If this error is encountered, simply copy the certificate from another core machine to your core server and retry the operation.
/var/opt/opsware/crypto/spin (typically the
certificate is installed with the Web Services Data Access Engine ( spin )). If the certificate does not exist, the patch
operation will fail with the following error:
Could not find spin.srv under
/var/opt/opsware/crypto/spin.
Copy the certificate from another core machine (such as occ) to
/var/opt/opsware/crypto/spin
and retry this operation.
You don't have permission to update the patch meta
database in HP SA.
Please re-run this command with a proper hpsa_user and
hpsa_pass.
The hpsa_user needs permission to write the folder
"/Opsware/Tools/Solaris Patching" and the Package Management
Client
Feature, "Manage Package" permission set "Read & Write".
There was a
problem with running update_supplements.
Please refer to section Patch
Management for Solaris of the Users Guide:
Application Automation manual
for details on how to set up Solaris
patching on your core.
You can safely disregard this error.
The pre-patch, database update and patch install scripts must be run in the following order:
SA Script Running Order - Upgrade
| Upgrade From |
To |
Script Running Order |
|---|---|---|
9.10, 9.10.01, 9.10.02, 9.11, 9.12, 9.13 |
9.14 |
|
SA Script Running Order - Rollback
| Roll back From |
To |
Script Running Order |
|---|---|---|
9.14 |
9.10 |
|
When migrating from SA 7.8 to SA 9.1x:
When migrating from SA 9.0 to SA 9.1x:
SA 9.14 does not support the use of leading underscores (_) in folder names; such as: _USER. Some previous versions of SA (7.81 and earlier) did allow these leading underscores in folder names. If you are upgrading to SA 9.14 on an SA Core that contains data created when the leading underscore was allowed, you will not be able to import that data on the Web Services Data Access Engine (twist) using CBT.
A subtle associated issue may occur in cases where a user has a leading underscore in their username, which means that user’s folder will also have a leading underscore. In this case, a user with a leading underscore in their username will also run into this issue.
When this error occurs during a CBT import/export operation on the Web Services Data Access Engine (twist), the following message will appear:
SEVERE: Importing Folder: /Home/_underscore Message: name is set to the illegal value '_underscore'.Rename all folders and users that begin with an underscore (_) before performing an export/import operation using CBT. Alternatively, contact HPSA Customer Support.
Certain SA Client features (such as Run OS Build Plan or HP UX Provisioning) require the Adobe Flash Player. If you try to run these features, and you have not yet installed Adobe Flash Player, you will get an error.
To make sure Adobe Flash Player functions correctly and to avoid the error message, you should:
The error message should not display.
The script run during this procedure makes required changes to the Model Repository including adding required tables and objects.
patch_database.sh on the Model Repository
host:
<distro>/opsware_installer/patch_database.sh --verbose -r <response file>Where <
response file> is the response file last used to install/upgrade the system.Usage:
patch_database.sh[--verbose] -r <response file>
patch_database.shautomatically detects if a database update is already installed and presents a corresponding menu:
Welcome to the Opsware
Installer.
It appears that you do not have a database update
installed on this system.
Press 'i' to proceed with
patch installation.
Press 's' to show patch
contents.
Press 'q' to quit.
Selection:
i Welcome to the Opsware Installer.
It appears
that you have installed or attempted
to install a previous version of
the database
update on this system.
Press 'u' to upgrade the patch
to the current version.
Press 'r' to remove this patch.
Press 's' to
show patch contents.
Press 'q' to quit.
Selection: u
You chose to
upgrade the patch. Continue? [y/n]: y
Enter u at
the prompt then Y to begin the database
update.
[timestamp] Done with component Opsware SQL
patches.
[timestamp]
########################################################
[timestamp] Opsware Installer ran
successfully.
[timestamp]
########################################################
Note: After running the
patch_database.shscript, you may see the following error when running the System Diagnostic test on your core:
Test Name: Model Repository Schema
Description: Verifies that the Data Access Engine's version of the schema matches
the Model Repository's version.
Component device: Data Access Engine (spin)
Test Results: The following tables differ between the Data Access Engine and the
Model Repository: local_data_centers, role_class_bridge.
This error is invalid and you can disregard it.
All SA installation DVDs require a DVD drive that supports dual layer.
Perform the following tasks to install SA 9.14:
patch_opsware.sh on every host in the core/satellite facility:
<distro>/opsware_installer/patch_opsware.sh --verboseUsage :
patch_opsware.sh [--verbose]
patch_opsware.shautomatically detects whether or not there is a patch already installed and presents a corresponding menu:
Welcome to the Opsware Installer. It appears that
you do not have any patches installed on this system.
Press 'i' to
proceed with patch installation.
Press 's' to show patch contents.
Press 'q' to quit.
Selection: i
Enter i at the prompt to begin the installation.
patch_opsware.sh is invoked from a newer patch Welcome to the Opsware
Installer. It appears that you have
installed or attempted
to install a previous version of
the patch on this system.
Press 'u' to upgrade the patch to the current version.
Press 'r' to remove this patch.
Press 's'
to show patch contents.
Press 'q' to
quit.
Selection: u
Enter u at the
prompt to begin the upgrade.
The installer displays the following upon completion:
[<timestamp>] Done with component Opsware
Patch.
[<timestamp>]
########################################################
[<timestamp>] Opsware Installer ran
successfully.
[<timestamp>]
########################################################
This section details upgrades to the software repository content on the upload distribution (such as agent packages to be reconciled to managed servers).
patch_opsware.sh from the upload
distribution, but will only update those packages that have changed since
the last major version. word
store ). word
store ) host, invoke the upgrade script::<distro>/opsware_installer/patch_contents.sh
--verbose -r <response file>
where <response
file> is the response file last used to install/upgrade the SA
Core.
The following menu is displayed:
Welcome to the Opsware Installer. Please select the
components
to install.
1 ( ) Software Repository - Content (install
once per mesh)
Enter a component number to toggle ('a' for all, 'n' for
none).
When ready, press 'c' to continue, or 'q' to
quit.
Enter either 1 or a, and press c to begin the installation.
[<timestamp>] There are no components to
upgrade.
[<timestamp>] Exiting Opsware Installer.
To roll back SA 9.14 to SA 9.10, invoke the script:
<distro>/opsware_installer/patch_opsware.sh
--verbose
If this is a patched system, the following will be displayed:
Welcome to the Opsware Installer. It
appears that you have previously
completed installation of this patch on
this system.
Press 'r' to remove this
patch.
Press 's' to show patch contents.
Press
'q' to quit.
Selection:
Enter r at the prompt to remove the patch.
<distro>/opsware_installer/patch_database.sh
--verbose -r <response file>
Where <response
file> is the response file last used to install/upgrade the
system.
If the database has been updated, you see the following:
Welcome to the Opsware Installer. It appears that you have previously
completed the installation of this database update on this system.
Press 'r' to remove this patch.
Press 's' to show patch contents.
Press 'q' to quit.
Selection: r
Enter r at the prompt to begin the database schema update rollback.
This section lists the tasks that should be performed after you install SA 9.14. Some tasks might not be appropriate for your situation.
If you plan to install the SA Command-line Interface (OCLI) on a Windows Server after upgrading to SA 9.14, you must update the SA Agent on that server to the latest version. Errors occur during OCLI installation on Windows servers with earlier SA Agent versions.
If you install additional Slice Component bundle instances after patching the SA Core to version 9.1X, wayscript versions are set to version 9.10 rather than to the patch version. Use the following procedure to remedy the situation:
cd
/var/opt/opsware/OPSWpatch/OPSWwayscripts/scripts
Command #2:
./post_after_startup.sh
If you have customized such settings as Java heap settings, you must reapply your customizations after you install 9.14, as the settings are set to the SA default during installation or upgrade.
Note: These steps should only be performed after upgrading to SA 9.14 from a previous release. If you are installing SA for the first time in 9.14, these instructions do not apply.
Duplicate patches can be inadvertently created in the SA database if you import the Microsoft Patch Supplement (MPS) and then run the SA Patch Import process using the Microsoft Offline Patch Catalog (wsusscn2.cab). These duplicates can cause conflicts during remediation and compliance checks.
IMPORTANT: The de-duplication procedure varies based on your version of SA. For this reason, there will be multiple versions of this whitepaper, each providing release-specific instructions.
To find the whitepaper:
Find filename: SA9.14_Windows_PatchingPatch_Supplement_wp.pdf
You can also do the same search directly from the SSO Product Manuals site: http://support.openview.hp.com/selfsolve/manuals
Back to the Table of Contents
This section describes issues from SA versions 9.0, 9.01, 9.02, 9.03, 9.10, 9.11, 9.12, 9.13, and 9.14. The table lists issues first alphabetically by Subsystem, then numerically within each subsystem.
Known Issues
| QCCR1D | Symptom/Description | Platform | Subsystem | Workaround |
|---|---|---|---|---|
Administration UI | ||||
| QCCR1D157288 | The My Profile window throws an authorization error when the user is part of Customer Group Admin. | Windows | Administration UI | "Customer Admin" users are not supported in the SA Client for SA 9.1x releases. Update your user profile in the SA Web Client instead. |
Agent |
||||
| QCCR1D100660 | Windows ADT login fails for administrators that are not user Administrator due to security controls for Windows UAC. | Windows Server 2008 using UAC | Agent Deployment | Turn off UAC:
|
| QCCR1D107917 | Failed SA agent installation returns gencache.py
error message in the agent log file
(%SystemDrive%\Windows\System32\opsware-agent-installer-
|
Windows | Agent Installer | Remove all the files from the following three directories, if they exist, and reinstall the agent. %SystemDrive%\Program
Files\opsware\agent\lcpython15 %TEMP%\gen_py %SystemDrive%:\Windows\temp\gen_p |
| QCCR1D110347 | Windows servers running a pre-9.0 agent can perform a scan on an
upgraded 9.0 core but not on a freshly installed 9.0 core because
scanning Windows utilities are retained on the upgraded core but are absent from the freshly installed core. |
Windows | Agent | Upgrade the agent on the managed servers that you registered with SA 9.0. |
| QCCR1D111593 | Agent fails to install when there is a gateway problem, but the agent
log reports that the installation was successful. |
Windows | Agent Installer | Make sure the gateway can be reached from the managed
server. |
| QCCR1D118437 | Agent deployment fails several times due to timeout issues when the
uudecode utility is not installed on the machine to which
the Agent is deployed. |
Red Hat or SUSE Linux s390x | Agent Deployment/Upgrade | Install the uudcode utility on the machine(s) to which Agents are to be deployed to facilitate Agent deployment. |
| QCCR1D123031 | Reprovisioning for Red Hat Enterprise Linux 6 with the ext4 file system is not yet supported. | Linux | Agent Deployment/Upgrade | None. |
| QCCR1D152367 | Agent deployment is not allowed to Windows 2012 hosts with the firewall enabled and no firewall exception defined for port 139. | Windows 2012 | Agent Deployment/Upgrade
|
Disable the Windows firewall or add a firewall exception for port 139 (the ‘File and Printers Sharing’ exception template can be used). |
| QCCR1D156515 | You cannot use pre-9.14 SA Agents to register new servers, you must use 9.14 SA Agents. | Independent | Agent | Install 9.14 SA Agents and use them to register the server. |
Application Configuration |
||||
| QCCR1D142320 | Server Instance name is not automatically renamed at migration time. | Windows | Software Management | Do not use the same name for appconfigs and templates before upgrading from 7.8x to 9.14. |
APX | ||||
| QCCR1D116476 | APX session timeout is not correctly implemented. | Independent | APX | To increase timeout for Web APX Proxy (Note: this must be done at all the Slices on all the Cores):
|
Audit and Remediation | ||||
| QCCR1D81308 | An erroneous status is displayed when remediation of registry and COM+ objects fails. |
Windows | Audit and Remediation - Backend | None. |
| QCCR1D147020/147816 | Communication with an Agent timed out with a timeout type of: MAXIMUM. | Independent | Audit and Remediation - Backend | Use the following steps to change the timeout value in the GUI:
Note: Changes to SA Core configuration parameter values, as listed in this Release Notes document, are verified by HP and you can safely apply them as directed. However, exercise caution when modifying other default SA Core configuration parameter values as modifications can have a negative effect on core functionality and performance. |
| QCCR1D156698
|
Compliance view does not show status for the Audit policy when snapshot of snapshot spec with linked audit policy is source of an audit. | Independent | Audit and Remediation - Backend | None. |
BSA Essentials Dataminer | ||||
| QCCR1D112784 | In multimaster environments, Application Deployment data mismatches between SA and BSA Essention can occur if the data is replicated across the Model Repository Multimaster Component (vault) to where the BSA Essentials Dataminer is installed within the first few milliseconds of a minute. | Independent | BSA Essentials Dataminer | None. |
Database Scanner for Oracle | ||||
| QCCR1D91143 | The status of an ASM Diskgroup shown in the Properties view (for
one database instance only) is different than the status shown in
the Database Configuration Assistant (DBCA) view (a
CONNECTED status is displayed instead of a MOUNTED status). |
Independent | Database Scanner for Oracle | None. |
| QCCR1D133266 | DB Scanner run "pamuserprivilege.sql" and DB Scanner snapshots fail on Oracle 11G databases with the following error:
object SYS.DBMS_NETWORK_ACL_ADMIN is invalid Under these circumstances, you cannot discover and view Oracle databases. |
Linux, Windows | Database Scanner for Oracle | Use the following steps to run DBScanner snapshot on managed servers:
|
| QCCR1D156262 | Snapshots for SMO fail while parsing the configuration file found on the server. | Independent | Database Scanner for Oracle | To enable correct snapshot functionality, use one of the following two procedures:
Procedure One: Complete Database Installation:
Procedure 2: Complete Install:
|
Installer | ||||
| QCCR1D111215 | Restoring OS Provisioning Stage 2 images fails on SUSE Enterprise Linux 9, which is a deprecated platform. | SUSE Enterprise Linux 9 | Installer | You can restore the OS Provisioning Stage 2 images by manually
running the restore_stage2.pyc script. This script is
located
in:<distro>/opsware_installer/tools/restore_stage2.pyc |
| QCCR1D114639 | If you install additional Slice Component bundle instances after patching the SA Core to version 9.1X, wayscript versions are set to version 9.10 rather than to the patch version. | Independent | SA Installer | In the SA Web Client:
|
| QCCR1D132004 | Health check fails with mismatched core component version errors (check_occ_up, lnxisoupload, new_platforms, opswbia_upload). | Linux | Installer | None. |
Jobs |
||||
| QCCR1D121448 | When you run the dba_jobs script in the database, the following type of error is displayed: 8412:ORA-06512: at "SYS.DBMS_STATS", line 21271 8413:ORA-06512: at line 1 8433:ORA-12012: error on auto execute of job 68 8434:ORA-20003: Unable to gather system statistics |
Linux | Jobs | None. |
Library Framework |
||||
| QCCR1D150354 | During a CBT import/export operation on the Web Services Data Access Engine (twist), the following message appears:
"""SEVERE: Importing Folder: /Home/_underscore Message: name is set to the illegal value '_underscore'. com.opsware.common.IllegalValueException: name is set to the illegal value '_underscore'. at weblogic.rjvm.BasicOutboundRequest.sendReceive(BasicOutboundRequest.java:108) at weblogic.rmi.cluster.ReplicaAwareRemoteRef.invoke(ReplicaAwareRemoteRef.java:284)"... |
Independent | Library Framework | Rename all folders and users that begin with an underscore (_) before performing an export/import operation using CBT. Alternatively, contact HPSA Customer Support. |
Model Repository |
||||
| QCCR!D148020 | Incorrect DBTIME on Oracle RDBMS. | Independent | Model Repository | Use the following steps as a workaround: 1) For an existing database, use the following process to change the time zone:
Note: The above command assumes that the SA database only has SA schema and no third-party schemas. This solution will not work if there are columns with the timezone parameter defined. 2) For creating a new database in the create database (CreateBD.sql) script, add the following at the end of the file: CREATE DATABASE truth |
OS Provisioning | ||||
| QCCR1D100928 | RAID deployment fails when the RAID configuration is captured using
ACU version 8.35.7.0 (linux5 boot image) for valid RAID
configurations on machines with SCSI drives because the "pretty
printing" of SCSI drive bus values uses 0-based index instead of
1-based index. |
Red Hat Enterprise Server 5 | OS Provisioning |
|
| QCCR1D103362 | After a server is provisioned using a Red Hat DHCP-LESS image in the
VLAN, attempting to reprovision the server causes the server to reboot, after which the reprovision process fails at the Anaconda Configure TCP/IP window, prompting for network information. |
Independent | OS Provisioning - SA Client | None. |
| QCCR1D103602 | After you choose Windows as the OS Family, you cannot use the
Manage Boot Client (MBC) to create winpexx-ogfs server
records in the MBC Single Form because winpe32-ogfs
and winpe64-ogfs image types are not displayed in the PXE
image drop-down box. |
Windows | OS Provisioning - Backend | Use the CSV import to generate the pre-unprovisioned devices. |
| QCCR1D104194 | When RAID deployment fails after the RAID controller configuration
has been cleared, subsequent RAID captures or deployments will
fail unless RAID is first configured manually.
The following error displays:
|
Independent | OS Provisioning - Backend | Manually set the RAID controller configuration:
After the RAID controller has been manually configured, |
| QCCR1D104739 | During a network boot of the server, the following error displays: "No driver found" screen appears: " |
Red Hat Enterprise Server IA64 | OS Provisioning | The missing driver is not required. Press F12 to bypass the driver. |
| QCCR1D109077 | Assign Customer OS Build Plan content script fails if customer names contain quote characters. | Windows | OS Provisioning Backend | Specify the customer ID instead of the actual customer name. |
| QCCR1D114523 | When performing OS provisioning using Application Deployment
Automation, if the SA OS Sequence in use includes a device group and multiple servers are provisioned simultaneously, some of those server provisioning jobs will fail with the following error: Unexpected general exception: com.opsware.device.DeviceGroupVO.modifiedDate |
Linux, Solaris, Windows | OS Provisioning | Do not include any device groups in your OS Sequence. |
| QCCR1D129619 | ESXi DHCP-LESS: DNS Search Domain was not set via the DHCP-LESS value | VMware ESXi 4.1 | OS Provisioning Backend | None. Anything entered in the "DNS Search Domain" field is inserted into the custom attribute as domain=. Therefore, the DNS domain will not be inserted to the ESXi 4.1 system. |
| QCCR1D131265 | Manage Boot Client utility: WAPX sometimes fails at the second step with: 503 Service Unavailable Error | Independent | OS Provisioning Backend | In the Global File System (GFS), use the /opsw/apx/bin/osprov/manage_boot_clients_script. |
| QCCR1D132628 | SUSE Linux Enterprise Server provisioning fails on an HP ProLiant server with a CCISS disk. | SLES | OS Provisioning | For post-SUSE Linux Enterprise Server 10 SP2 provisioning on HP ProLiant servers with CCISS disks, ensure that the <code1>autoyast.xml</code1> file has the partitioning configuration specified as shown below:
<partitioning config:type="list"> |
| QCCR1D132825/130199 | During provisioning in a non-DHCP environment, Red Hat Enterprise Linux 6 provisioning can become interactive if the HPSAlinux_boot_cd.iso remains connected. | Red Hat Enterprise Linux 6 | OS Provisioning Backend | Eject the boot CD when the server reaches the restart phase or after provisioning becomes interactive. |
| QCCR1D133153 | VMware ESX 4.1 OS Sequence with OS firewall enabled fails with a broken pipe exception during the Agent download phase. | VMware ESX 4.1 | OS Provisioning | The firewall should be disabled during OS Provisioning and re-enabled after. |
| QCCR1D136144 | Running a single OS Sequence job against two servers with the same MAC address in different networks causes an exception. | Independent | OS Provisioning - Backend | If you have servers with the same MAC address in different networks, you must provision them sequentially. For example, complete the Run OS Sequence job on the first server before you power on the second server. |
| QCCR1D136423 | Provisioning dupe-mac Linux servers sequentially into a managed server, then reprovisioned the servers simultaneously should result in a Run OS Sequence job error. |
Linux | OS Provisioning | None. |
| QCCR1D136445 | If you attempt to register another server with the same MAC address as a mini agent after a server is in the OS Provisioning lifecycle, the Run OS Sequence job on the first server fails. | Independent | OS Provisioning | Follow these instructions:
|
| QCCR1D136592 | After a server is registered with SA as miniagent, if you then attempt to register a second server with the same MAC address (but with a different service operating system than the first server) as a miniagent, the registration fails. Then, if you shut down the second server as instructed, the Run OS Sequence job against the first server fails with an error. | Linux | OS Provisioning | When this problem occurs, you must:
1. Ensure the second server remains shut down |
QCCR1D146347 |
Linux 6-OGFS boot failed on HP ProLiant DL380 G4 and DL385 G1. | Linux | OS Provisioning | None. |
| QCCR1D144427 | When creating an iLO device using the Add iLO operation, the server history mistakenly shows that the device was created by user opsware, and not the user actually performing the operation. | Independent | OS Provisioning | None. |
| QCCR1D145658 | OS sequence provisioning for SuSE Linux 11 x64 on HP ProLiant DL385G5 fails randomly. |
SuSE Linux | OS Provisioning | Set the mpath kernel argument on the server record before running the OS sequence. |
| QCCR1D147226 | An iLO's realm information is not updated after the iLO is moved from one satellite to another. | Independent | OS Provisioning | Remove the iLO server, then add it again, this time into the correct realm. |
| QCCR1D156536 | DHCP-less provisioning fails for Windows Server 2012 Essentials. | Windows | OS Provisioning Backend | None. |
Patch Management for HP-UX |
||||
| QCCR1D157372 | SA displays an incorrect message when it tries to remediate an HP-UX server if the following conditions are present:
|
HP-UX | Patch Management | None. |
Patch Management for Solaris | ||||
| QCCR1D100566 | Although the reboot is performed correctly, when you preview remediating a patch policy on a server, or view the job status for a patch policy that is already remediated, the reboot setting might incorrectly display “Install and Reboot Later” when it should display “Install and Reboot”. | Solaris | Patch Management - Solaris | A workaround is not required because the reboot is performed
correctly, even though the display may be incorrect. |
| QCCR1D114156 | The solpatch_import –filter option does not display
recommended and/or security patches if they had previously been marked obsolete. This became an issue on June 4, 2010 when Oracle changed
the criteria for recommended and security patches (described here: http://blogs.sun.com/patch/entry/merging_the_solaris_recommended_and). |
Solaris | Patch Management - Solaris | Users with an existing metadata database (solpatchdb)
must delete the solpatchdb.zip, solpatchdb-old.zip and files and run create_db to have support for recommended obsolete patches. You must recreate the Solaris patch metadata database ( solpatchdb) if the following are true:
After you have installed SA 9.14, perform
these tasks to recreate
Follow the steps to create a new metadata database ( solpatchdb) as described in the SA User Guide: Application Automation, Patch Management for Solaris. |
| QCCR1D130601 | solpatch_import: Import "Fujitsu Solaris 10 OS Recommended Patch Cluster" fails with 'KeyError: 'patch_order.SS' on a Solaris core. The following error displays when importing a large cluster on an older Solaris core:
|
Solaris | Patch Management - Solaris - Backend | Import a specific patch on your core. See the article from Oracle at https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1020109.1. |
| QCCR1D132332 | After upgrading to SA 9.14, you must manually run update_supplements to see new clusters, such as Fujitsu clusters. | Solaris | Patch Management - Solaris | SA 9.10 provides new clusters (Fujitsu clusters) in the Solaris collection file. This workaround applies to a mesh that contains different SA cores (such as SA 7.88 or SA 9.14), where the mesh has Solaris patching configured (solpatchdb). After the mesh has been upgraded to SA 9.14, the following command must be manually run on a core server (slice): /opt/opsware/solpatch_import/bin/solpatch_import -a update_supplements This command loads the new collection file into solpatchdb. To see all available clusters, including the new clusters, run the following command: /opt/opsware/solpatch_import/bin/solpatch_import -a show --available_clusters |
| QCCR1D138928 | Solaris Recommended Clusters cannot be imported into SA when the SA core server has a version of unzip that does not support large Solaris Cluster zip files. | SunOS | Solaris server patching | To resolve this issue, update the unzip tool to v.6.0 on the SA core server before importing the recommended Solaris Clusters into SA.
To update the unzip tool on the SA core server:
|
| QCCR1D137915 | Import of Solaris Patch Supplement content may render a false failure error on Fujitsu servers that are missing the appropriate Fujitsu credentials in the solpatch_import.conf file.
Sample error: |
Solaris | Solaris server patching | You can usually ignore this error unless you are trying to import metadata for Fujitsu patches. /etc/opt/opsware/solpatch_import/solpatch_import.conf Once the credentials are entered, this error message will go away. |
Patch Management - Windows | ||||
| QCCR1D102713 | If a patch policy contains one or more superseded patches, the number of total rules counted after remediating or patch installation is incorrect. Note that the compliance state of the server is accurate before and after remediating. | Windows | Patch Management - Windows - Backend | None. |
| QCCR1D110257 | If you try to install the March 2010 (or later) MBSA patch database, and then attempt to install MS10-015 (KB977165) and MS10-021 (KB979683) on to a Windows Server 2008 x86 using a Windows Patch policy, the Patch install job results will incorrectly indicate success. After a patch compliance scan, SA will still report the patches as recommended for the server, and the server will be listed as non-compliant. | Windows Server 2008 x86 | Patch Management - Windows - Backend |
“side effect” messages. These progress messages may not be accurate. The true indicator of whether these patches installed or not is when after the Install Patch job completes (with reboot), MS10-015 (KB977165) and MS10-021 (KB979683) are no longer recommended, and the compliance indicators for these patches no longer show a red X. Note: The SA Client will show the mpsyschk.exe version of these patches as recommended or installed. |
| QCCR1D111397 | After remediating the vendor recommended policy on a Windows managed server, the server's recommended patch list shows additional patches that need to be installed, requiring the vendor recommended policy to be remediated again. This sometimes occurs when older patches introduce problems that newer patches already fixed. | Windows | Patch Management - Windows - Backend | None. |
| QCCR1D131240 | If you do not have the SA 9.10 Agent installed on a managed server, the Reboot Server option will not change the server's Reboot Required state from "Yes" to "No". | Windows | Patch Management - Windows - Backend | Upgrade the Agent on your managed server to the SA 9.10 Agent and then reboot the server. The server's Reboot Required state will then accurately display the state as "No". |
| QCCR1D136931 | When running Windows Server 2003 SP2, and when the target Server has Office Word Viewer 2003, Excel Office Viewer and Compatibility Pack for the 2007 Office System, installed, recommended patches (see below) are not being installed.
Patches: |
Windows | Patch Management - Windows - UI | This defect is caused by a fault in the installation-detection logic of one of the patches, which can only fixed by a change in the Microsoft offline patch database. A case has been opened with Microsoft. |
| QCCR1D144269 | The following patches fail to install: KB929300 and KB929300. | Windows | Patch Management - Windows - UI | Always install the KB929300 patch with the 110806 patch.
Always install the KB2416400 patch with the 2467659 patch. |
| QCCR1D149171/144269 | When SA installs any patch policy containing KB921896 SP2 for SQL server 2005, SA inaccurately reports the patch policy as non-compliant. . |
Windows | Patch Management - Windows - Backend | Install one of the following KBs instead of KB921896: KB955706 (SP3) or KB2463332 (SP4). |
| QCCR1D150358 | Remediation fails for XenServer 6.0.2. with the following error: "The request to retrieve information from the Agent failed for an unknown reason, please contact your HP Server Automation Administrator.Execution error: Traceback (most recent call last): File "./base/wayfuncs.py", line 136, in evaluator File " ", line 2303, in ? File " ", line 2228, in main File " ", line 1360, in doYumAnalyze OpswareError: args: () been_cascaded: 0 error_id: None error_name: cogbot.reconcileFailed faultCode: 101 faultString: cogbot.reconcileFailed hostname: dhcp-163-56.copper.qa.opsware.com line: 1360 method: doYumAnalyze module: params: {'messages': 'Failed to setup RPM database:\nerror: creating directory /var/opt/opsware/yum/run/rpmtmp/rebuild: Permission denied\n'} request: UNKNOWN tb_chain: [] timestamp: 26/Jun/2012 104732 timeticks: 1340707652" Remediation fails for Xen6.02 with the following error: "The request to retrieve information from the Agent failed for an unknown reason, please contact your HP Server Automation Administrator..." |
Windows | Patch Management - Windows - Backend | To perform Software Management functions on a XenServer 6.0.2 machine, run the following script to grant the necessary permissions on the "/" folder: chmod 755/ |
| QCCR1D144556 | During an uninstallation of a Microsoft Office security patch an unclear error message is displayed with exit code -5. | Windows | Patch Management - Windows - Backend | None. |
| QCCR1D148400 | After a Windows Patch Metadata (MBSA) import is complete, it takes longer to update patches in the library and database information section of the Administration page because the import operation exceeded the import timeout default of 60 minutes. | Windows | Patch Management - Windows - Backend | None. |
| QCCR1D155897 | During a patch database import, the last Import Summary field does not get populated and shows no data. The cache must be reloaded to correct this. |
Windows | Patch Management - Windows - Backend | None. |
| QCCR1D157228 | Installation of the Q2416400 patch is displayed as having failed with exit code 4 when you suppress reboot during a remediation job. However, the patch is actually installed. |
Windows | Patch Management - Windows - Backend | Manually add KB2467659 to the patch policy. KB2416400 has a dependency on KB2467659. |
| QCCR1D157363/139856/152927 | Occasionally, the following uninstall patch job message is displayed when you manually uninstall a patch using SA: "The Agent reports that this software is not uninstallable."
However, the patch is actually uninstalled. When you uninstall the patch using the Control Panel > Add/Remove Programs method, the patch uninstalls correctly. |
Windows | Patch Management - Windows - Backend | None. |
Reporting |
||||
| QCCR1D144794 | When you try to change the filter from 'Default' to 'Equals' in a report section (when selecting Server by Model report), you will see the following error:
java.rmi.ServerException: RemoteException occurred in server thread; nested exception is: In addition, the Oracle trace log will have messages similar to the following: ORA-07445: exception encountered: core dump [evaopn3()+135] [SIGSEGV] [ADDR:0x4] [PC:0x874EC17] [Address not mapped to object] [] This error is happening due to a bug in Oracle's Optimization logic, which dumps core and closes the session when there is more than one function-based index on a column. |
Independent | Reporting | Download and install the Oracle patch 13369579. |
SA Client (Framework) | ||||
| QCCR1D105671 | The SA Client cannot be installed under a localized (I18N) directory if the directory path contains non-ascii characters. | Windows | SA Client Framework | Install the SA Client Launcher in a path containing only ascii characters. |
| QCCR1D115211 | Launching the SA Client under Windows Vista or Windows 7 causes flickering/redrawing of the screen. | Windows Vista, Windows 7 | SA Client Framework | Disable the Windows Aero graphical user interface and/or use the Windows Classic display. |
| QCCR1D115403 | The SA Client freezes when any of the following items is launched for the first time: Application Deployment, Web Automation Platform Extension (APX) processes (including OS Build Plans and HP Virtualization), and reports. | Windows | Windows | Use the Applications tab in the Windows Task Manager to stop the SA Client. Restart the SA Client. |
SA Client (Search) | ||||
| QCCR1D66448 | Some discovery dates for SAN arrays, NAS filers, and switches will
not display as expected, although they are technically correct, if the user profile is set to a non-UTC timezone for Storage System Discovery Date. |
Independent | SA Client (Search) | None. |
SA/SAR Reports | ||||
| QCCR1D82108 | In the SA Client in an NA-enabled core, if you run the Connections by Network Device report and set the parameter to Device Name Equals [Any Value], the search returns no results. | Independent | SA Client Reporting | Run the report using the following parameters: Device Contains |
| QCCR1D107293 | Scheduled reports exported to .xls do not display charts or graphs
(“Unsupported Image error” is displayed instead). However, tables are sent correctly. Graphs are not visible in the .xls file, but the report should not display empty image blocks. |
Independent | SA Client Reporting | None. |
Satellites | ||||
| QCCR1D91097 | In some cases, in the SA Web Client Manage Gateway page, changes to bandwidth throttling values between two gateways do not persist. | Independent | Satellites | You must apply any bandwidth changes between gateways on the Core Gateways only. Changes made on other gateways will not take effect. |
| QCCR1D97659 | Network scans to a satellite realm fail for hosts with the error:
XML document structures must start and end within the same
entity. |
Windows | Satellites | In the SA Client Options select Tools -> Options->
Unmanaged Servers -> Advanced and remove the argument
-S %GATEWAY_IP% from the NMAP parameters. The network scan
should complete successfully. |
Script Execution | ||||
| QCCR1D79545 | Exporting a Run Server Script Job output containing multi-byte
characters (Japanese/Korean) to .csv results in question
marks in place of the multi-byte characters. |
Windows | Script Execution | Export the job results in .txt format to eliminate the
garbled text. |
SE Connector | ||||
| QCCR1D88755 | There is no Target and Target Volume information displayed in the storage volume access path view for a LUN. | Independent | SE Connector | None. |
| QCCR1D91582 | When you perform a provisioning operation for an HP EVA array (such as create, delete, or modify a volume or pool), the changes for the volume or pool might not be immediately available in the corresponding Inventory view in SA after running the "Update from Storage Essentials" process. | Independent | SE Connector | After 30 minutes has lapsed, run the "Update from Storage Essentials" process again. See the Storage Essentials SRM Software User Guide for information about provisioning EVA arrays. |
| QCCR1D105778 | When a server on which SE Connector is running is directly
deactivated and deleted, selecting Administration -> Storage
Scanners -> <The names of the SE Scanner on "Host">
shows stale entries of Storage scanners in the Scanner
panel. The stale entries count will increase, depending on how many
times the server is deactivated and deleted from the core. |
Independent | SE Connector | Manually delete the inactive Storage Scanner entries from the Storage Scanner panel by using the Remove menu option provided for each entry. |
Server Management |
||||
| QCCR1D157704 | Remote Terminal connections to Terminal Services Version 5.2 (Windows 2003 Server) fail when launched from a machine running Remote Desktop Connection Version 6.0. (Remote Desktop Connection Version 6.0 is the default version in Windows Vista and Windows 2008.) | Windows | Server Management | Upgrade Remote Desktop Connection to Version 7.0 (http://support.microsoft.com/kb/969084) or run the SA Client from a system that has a version of Remote Desktop Connection newer than Version 6.0. |
Server Module |
||||
| QCCR1D156389 | Users and Groups SMO will not report all the groups that are created on a Windows 2012 Essentials. If user properties are edited, these changes will not be reported by the SMO. This means that audits with U&G rules will not be relevant on a Windows 2012 Essentials. | Windows | Server Module | None. |
Software Management | ||||
| QCCR1D115665 | Migrating a Windows Server 2008 R2 x64 server, attached to a dynamic device group with the rule Operating System=Windows Server 2008 x64 specified, prevents all Application Configurations, remediated using a Software Policy, from being detached from the server. | Windows Server 2008 R2 x64 | Software Management | None |
| QCCR1D149521 | An RHN server error (500 Internal Server) occurs when the rhn_import.conf file is copied from one core to another. |
Linux | Software Management | Change all encrypted passwords in the file into Cleartext and reuse the –hide_passwords option on the new core. |
| QCCR1D154714 | With YUM versions older than 3.2.22, if the same RPM package is imported multiple times, the analysis might fail, reporting packages as missing. | Windows | Software Management - Backend | None. |
Software Repository |
||||
| QCCR1D131751 | HP Server Automation 9.10 configurations that use a Solaris machine as the Network File System (NFS) server may encounter unexpected behavior and unreliable performance. Due to known instability issues with Solaris NFS, this configuration should be avoided. The recommended configuration is a Linux NFS server, which works reliably with either Solaris or Linux clients. | Solaris | Software Repository | The recommended configuration is a Linux server as the NFS, which works with either Solaris or Linux machines as clients. |
Storage Host Agent Extension | ||||
| QCCR1D93630 | LUNs that are multipathed by EMC PowerPath are shown as both "ROOT" and "LUN" in the Inventory -> Storage -> Volumes Panel alongside LUNs that are correctly displayed. The SCSI Bus number provided by PowerPath (using the powermt command) does not match the bus number of the disks (LUNs). | Windows | Storage Host Agent Extension | None. |
| QCCR1D93690 | The Server -> Relationships -> SAN
Switches panel on a virtual server is empty/only displays SAN switches to which the given server is directly connected. In some cases, a server may depend on SAN switches that are not displayed in this panel. For example, a virtual server may be using storage allocated from a hypervisor that was allocated storage from a SAN. |
Independent | Database Scanner for Oracle | None. |
| QCCR1D105382 | When you run the storage snapshot specification, the disk capacity
information is changed in the Inventory -> Storage -> Disk panel. This occurs if there is a mismatch in the disk names, as reported by the hardware registration script and the storage snapshot specification. |
Windows 2008 | Storage Host Agent Extension | Reboot the server after changing disk information (such as
installing or uninstalling multipathing software, presenting new LUNs,
deleting LUNs, and so on), and run the hardware registration before running the storage snapshot specification. |
| QCCR1D105953 | An EMC Symmetrix array that is discovered through SE Connector can
report more than one storage volume with the same LUN number
presented to a managed server. Running the storage snapshot
specification on the managed server will succeed; however, the
Inventory -> Storage -> File Systems and Inventory -> Storage -> Managed Software panels will be empty. In addition, some host volumes with a LUN service type will not be displayed in the Storage -> Inventory -> Volumes panel. |
Independent | Storage Host Agent Extension | None. |
| QCCR1D106400 | The right-hand panel under Inventory -> Storage -> Volumes does not display the supply chain and composition information
properly (or the information is missing altogether) for some volumes that were created out of LUNs |
AIX | Storage Host Agent Extension | Delete the stale volumes on the AIX managed server and run the storage inventory snapshot specification. |
| QCCR1D106699 | For managed servers with mirrored volumes, if one of the disks that
is part of a mirrored volume fails or is removed, the state of the
volume is shown as "Failed Redundancy" in the Disks Management panel. However, in the Inventory -> Storage -> Volumes panel for the managed server, the status of this volume is shown as "OK", even after running storage snapshot specifications. |
Windows 2008 | Storage Host Agent Extension | None. |
| QCCR1D107944 | Running a storage snapshot specification on unsupported ESX 3.0.x servers returns an error message that indicates unsupported namespace in content of SOAP body. Storage related information for ESX 3.0.x is not stored and displayed in the SA Client. | VMware ESX 3.0.x | Storage Host Agent Extension | None. |
| QCCR1D111724 /111727 |
Host Storage Inventory does not support VMware servers that have VMDK on NFS datastore. Therefore, no storage information will be collected on VMWare servers with this configuration. |
All VMware servers | Storage Host Agent Extension | None. |
| Bug ID: 149406 / QCCR1D 60760 | Solaris LVM RAID on Soft Partition on slices stops responding, resulting in a defective storage supply chain. |
Independent | Storage Host Agent Extension | None. |
| Bug ID: 149707 / QCCR1D 61061 | The SNIA v1 HBAAPI Extension reports two single port cards when a single dual port card is present in a multi-port card. |
Independent | Storage Host Agent Extension | None. |
| Bug ID: 151921 / QCCR1D 63275 | When you add a mirror to concatenated or stripe, there is no distinction between the volume types "Mirror Concatenated" and "Mirror Striped" in the Volume Manager labels. Note that "Mirrored Concatenated" and "Mirror Striped" are distinct on the volume manager on the host, such as on the Veritas Volume Manager. | Independent | Storage Host Agent Extension | None. The type of volume manager might not match the native tool,
such as the Veritas Volume Manager. The STORAGE_TYPE
value is the immediate nodein the supply graph, which is the storage type of the most decendent volume. |
| Bug ID: 152016 / QCCR1D 63370 | The value stored in STORAGE_COMPONENTS.STORAGE_DRIVE
is a different format on Solaris 5.10 than on Solaris 5.8 and 5.9.
The different format for 5.10 causes a broken storage supply chain on
affected servers. |
Unix | Storage Host Agent Extension | Check the version number in the /etc/format.dat file on the server. If it is less than 1.28, update the file. |
| Bug ID: 152942 / QCCR1D 64296 | On a Windows 2003 server with the SNIA library from QLogic 9.1.4.15 HBAAPI, Fibre Channel Adapter and storage volume information might not be discovered by the Storage Host Agent Extension, causing fibreproxy.exe to stop responding. | Windows | Storage Host Agent Extension | For Windows Server 2003 operating
system, use the native Microsoft SNIA library instead of the SNIA that is provided by the QLogic driver. Download the Fibre Channel Information Tool to add the Microsoft HBAAPI support to the operating system. For Windows 2003 SP1 or later, the Microsoft HBAAPI support is built in. If the SNIA's version of hbaapi.dll is installed on the operating system, remove it. |
| Bug ID: 154418 / QCCR1D 65772 | When you snapshot a Unix server that has a QLogic driver installed,
there is no:
|
Independent | Storage Host Agent Extension | Install patches 108434 and 108435 on Solaris 8 SPARC servers. The
Storage Host Agent Extension on Solaris 5.8 SPARC requires these
patches. Note: There is no known workaround for Red Hat 3 or Red Hat 4 servers using QLogic controllers. |
| Bug ID: 154971 / QCCR1D 66325 | Veritas Storage Foundation 4.3 with QLogic 9.1.4.15 results in invalid fibre proxy SCSI addresses. The SAN storage volume displays both LUN and Root as the Service Type. There are two lines for the physical drives: One line displays LUN and the other displays Root. | Independent | Storage Host Agent Extension | None. |
| Bug ID: 155476 / QCCR1D 66830 | The file system is not displayed on the server storage file system panel when the partition and format on the Windows server is mounted to an empty NTFS folder. There is no support for mounting Windows 32 file systems on non-drive letter locations. | Windows | Storage Host Agent Extension | None.
Note: The Storage Host Agent Extension does not report file systems
that have non-drive letter mount points. The Storage Host Agent
Extension does not report file systems |
| Bug ID: 157579 / QCCR1D 68933 | When you run take a Storage Host Agent Extension snapshot by
running fibreproxy on a Windows server where Emulex LP850, LP952, LP9002, or LP9402 is installed, three FibreChannelTargetMappings arereturned, two of which are duplicates. This symptom does not occur with Emulex driver 1.30a9. |
Windows | Storage Host Agent Extension | None. |
| Bug ID: 158923 / QCCR1D 70277 | If you run the chpath command as shown below to take a Storage Host
Agent Extension snapshot for each available path to the device, all the MPIO paths to a logical device become disabled. In this state, the system calls used by the diskproxy and mpioproxy will stop responding. chpath -l hdisk2 -p fscsi0 -s disable
xx |
AIX | Storage Host Agent Extension | None. |
| Bug ID: 159156 / QCCR1D 70510 | After you update a LUN mapping (and remove the initiator ports) from
a mounted SAN volume on a server, the old LUN mapping information still displays in the SAN array volume view and in the server storage volume view. An additional access path is displayed in the SAN array volume view (Access Path subview) for the volume for which LUN mapping was removed. The access path that shows no initiator device and/or initiator port information is the correct one. The incorrect access path is removed from the display when the next Storage Host Agent Extension snapshot is run. |
independent | Storage Host Agent Extension | Take a snapshot of the server to which the volume was mapped or partitioned. |
| Bug ID: 159580 / QCCR1D 70934 | The SAV displays incorrect information after adding a zone to a
fabric. The zone is not associated to the correct server/port/WWN. |
independent | Storage Host Agent Extension | None. |
| Bug ID: 164951 / QCCR1D 76305 | The multipath information is not reported correctly for a server
that has HP-UX 11iv2 OS installed and Veritas DMP managing the multipathing in the SA Client. The SNIA library does not support HBA_GetFcpTargetMappingsV2r. |
HP-UX 11iv2 | Storage Host Agent Extension | None. |
| Bug ID: 167103 / QCCR1D 78457 | If you perform a core upgrade to SA 7.50 and ASAS 7.50 and then
run the customer extension to upgrade a Storage Host Agent Extension
on the host, the host disappears from the INTERFACE table and the host's STORAGE_DRIVE does
not appear in the STORAGE_COMPONENT table. |
Independent | Storage Host Agent Extension | It may take one to two hours for the host and drives to
repopulate their tables. Verify that the host is present in the INTERFACE table and that the STORAGE_DRIVE element is present in theSTORAGE_COMPONENT table. |
| Bug ID:168889 / QCCR1D 80243 | If you disable a volume in Veritas DMP and subsequently take a new Storage Host Agent Extension snapshot, it appears as if the updated volume is still managed by Veritas DMP. | Independent | Storage Host Agent Extension | When constructing LVM modules on the HP-UX 11.31 platform, use agile DSF devices. There is no workaround for other platforms. |
UCMDB |
||||
| QCCR1D155278 | Tellconector enable/disable scripts need to validate the options before they run. | Independent | UCMDB | None. |
| QCCR1D155279 | Tellconector enable script shouldn't auto assign the values to local if the script is run without any options. | Independent | UCMDB | None. |
| QCCR1D156338 | Configuration files are overwritten when SA is upgraded between builds. | Independent | UCMDB | Back-up the files before upgrading to make sure that the existing configuration files are saved. |
| QCCR1D157571 | When you choose a server, then right click the server and choose Open With > UCMDB browser, it opens a blank web page. | Independent | UCMDB | Make sure that the UCMDB server is configured and that the Tellconnector is running.
If the server is configured and Tellconnector is running, contact your system administrator. |
Upgrade |
||||
| QCCR1D142939 | Unclear when to use script: windows_2008_R2_fix_script.pyc. | Windows | Upgrade | When migrating from SA 7.8 to SA 9.1x:
When migrating from SA 9.0 to SA 9.1x:
|
Virtualization | ||||
| QCCR1D90019 | If a system has more than one virtual network with the same name, even if those networks are managed by different hypervisors, scanning for virtual servers fails due to a violation of unique name constraints. | Windows Server 2008/Hyper-V | Virtualization | Do not use duplicate virtual network names. |
| QCCR1D104418 | The reported OS property text for ESX servers is inconsistent between direct (SA Agent) and indirect managed (vCenter) cases. | VMware ESX (all versions) | Virtualization - Backend (VMware) | None. |
| QCCR1D105999 | After cloning an SA-managed virtual machine, when the new clone starts
up for the first time but cannot obtain network connectivity, agent revival will fail to create a new server record for the new clone. |
Independent | Virtualization - Backend (VMWare) | Restart the agent on the new clone after network issues are resolved and the agent will correctly register as an SA-managed virtual machine. |
| QCCR1D106085 | If your Hyper-V server has more than one IP address, SA might change the Management IP address from the one you registered to one of the other IP addresses. | Windows Server 2008 pre-R2 server | Virtualization - Hyper-V | To prevent this problem, you need to manage your Windows 2008
pre-R2 server from a Windows 2008 R2 server and make sure the option to
allow the management operating system to share the network adapter
is not selected. The following gives the basic steps to accomplish
this, however, see your Microsoft Hyper-V documentation for complete
details. More information may also be available by searching the
internet for "New in Hyper-V Windows Server 2008 R2" and "Hyper-V
Remote Management: You do not have the required privileges to complete
this task."
|
| QCCR1D106909 | Clone Virtual Machine job will fail the Registering Server step if the Windows Shutdown Event Tracker is enabled on the source virtual machine. This is because the Shutdown Event Tracker waits for user input before it completes rebooting, so the SA Agent registration cannot complete. | Windows | Virtualization | Disable the Shutdown Event Tracker on the clone source virtual server. Windows 2003 x64 cloning requires a manual reset to resume virtual machine images customization. |
| QCCR1D109887 | The snapshot view is not available on an ESX server that is managed by vCenter. |
Red Hat Linux | Virtualization | Manage ESX directly snapshot view. |
| QCCR1D110035 | When a hypervisor that is dual-managed (through Virtualization Service and SA Agent) loses one of its management paths (such as when the Virtualization Manager or VCenter is removed from SA) the Login Credentials panel does not display in the server browser panel and the hypervisor credentials do not display in the Properties view. | VMWare ESXi | Virtualization | Right-click on the hypervisor, select "Refresh Server", and then press F5 (Refresh) to refresh the client so that the Login Credentials panel displays in the server browser. |
| QCCR1D111307 | If you add an ESXi server with larger hardware configuration data, the add operation suspends processing. | ESXi | Virtualization - Backend (VMWare) | Reconfigure the server with fewer CPU counts in hardware information. |
| QCCR1D111780 | Hypervisors are not loading. | Windows | Virtual Center | Check that the hypervisor version you are using is supported. Or
check to see if the hypervisor is in a NOT RESPONDING
state. |
| QCCR1D111789 | Adding two vCenters concurrently results in one of the automatically triggered reload data to suspend processing. | Independent | Virtualization - Backend (VMWare) | Add the vCenters separately. |
| QCCR1D111922 | The Create Virtual Machine operation on an SA managed ESX 3.5
server fails with an error message of
com.vmware.vim25.VirtualMachineConfigSpec. |
ESX 3.5 | Virtualization - Backend (VMWare) |
After the SA 7.5 release, one of the VMM library jar files was
changed from OPSWvmm-vmware.jar to vmm-vmware.jar. When an
upgrade is performed from SA 7.5 directly to SA 9.0, or from SA 7.5 to
SA 7.8 to SA 9.0, and any virtualization operation is invoked on the
ESX hypervisors, the VMM package gets remediated first with the new package but the OPSWvmm-vmware.jar file is left
untouched. This causes the consecutive virtual machine create operations to fail. The following workaround is intended for any ESX
hypervisor that is managed by an Agent in SA and whose
virtualization aspect will still be handled through the same route (not
via VS)
|
| QCCR1D111972 | Create Virtual Machine fails on a directly managed ESX hypervisor if the virtual machine's datastore name contains special characters. | ESX | Virtualization - Backend (VMWare) | Change the datastore name so that it does not contain special characters. |
| QCCR1D116276 | After an SA Agent is installed and before hardware registration has completed, you can create or modify a virtual machine with a memory value that is larger than the hypervisor's physical memory. The job completes successfully. | Windows 2008, Windows 2008 R2 | Virtualization - Hyper-V |
Run a full hardware registration on the Windows server. After hardware registration is completed, SA will not allow you to use memory that is greater than the maximum memory allowed on a virtual machine for the actions to create and modify a virtual machine. |
| QCCR1D146111 | Permission denied to run APX v12n.apx.utility when you try to add an ESXi hypervisor. | ESX | Virtualization - Backend (VMWare) | In order to add an ESXi hypervisor (or to run ESXi5 Build Plan OS Provision) you must also have Allow Install Agent (SA Client) or Allow Managed Server (SA Web Client) action permission. |
| QCCR1D157237 | Error in java console when calling the VirtualServerService.getAllVirtualServerRef function. | ESX and ESXi | Virtualization | None. Functionality is not affected. |
| QCCR1D155889 | Add Hypervisor can fail when the hypervisor has certain hardware configurations. | ESXi 5.1 | Virtualization | If Add Hypervisor hangs, whether invoked as part of an OSBP, or directly, ensure the hypervisor has all its NICs connected and try again. |
| QCCR1D157368 | In the Add Virtual Servers HP-UX Virtualization Manager screen, if you enter a specific HP-UX machine name into the search field of the IP Address/Hostnames choice, no list of HP-UX machines is generated. | HP-UX | HP-UX Virtualization |
In the Add Virtual Servers HP-UX Virtualization Manager screen, click Explicit IPs/Hostnames, then choose All from the drop-down menu. A list of all the HP-UX machines is displayed. Select the machine you are looking for and click Add Server. |
Web Services Data Access Engine |
||||
| QCCR1D111039 | An out-of-memory error is encountered in the Web Services Data Access Engine | Red Hat Linux/Solaris | Web Services Data Access Engine (twist) | The default maximum heap size for Web Services Data Access Engine
has been increased to 2560MB from 1280MB. |
| QCCR1D112222 | The Web Services Data Access Engine does not start and records the error:
Could not reserve enough space for object heap in:
|
Platform: Red Hat Enterprise Linux AS3 32-bit |
Web Services Data Access Engine (twist) | Before upgrading, edit the file:/etc/opt/opsware/twist/twistOverrides.confand add the following entry: twist.mxMem=<memory size in
Megabytes>The value must be 2000 megabytes or less. Example:
twist.mxMem=1960m |
The Fixed Issues table includes issues that:
The table lists issues first by subsystem, then numerically within each subsystem.
| QCCR1D | Symptom/Description | Platform |
|---|---|---|
AA |
||
| QCCR1D157880 | A device group is still treated as access group after the user group that had it as control boundary was deleted. | Independent |
Administration UI |
||
| QCCR1D133123 | Script permissions are not updated correctly in the SA Client. | Windows |
| QCCR1D158747 | No support for the use of leading underscores (_) in folder names. | Windows |
SA Agent |
||
| QCCR1D158717 | Batchbot terminates Install Script after one hour | |
| QCCR1D159814 | Remediation of certain RPM packages can get stuck if the rpm package starts up services | |
| QCCR1D160363 | HP-UX agent can return wrong serial number | |
| QCCR1D160578 | 'Run Server Script' not respecting secondary groups | |
| QCCR1D161510 | Win OS Sequences fail with "Error 10051 while connecting to xx:3001" | |
| QCCR1D161685 | x86 solaris agent serial number detection improvement | |
| QCCR1D162971 | detect_hardware on Linux cannot detect em* or p* interfaces on RHEL6. | |
| QCCR1D164029 | set_customer.sh tool gives error: Found more than one customer with name EIS-UTE | |
| QCCR1D164613 | Unable to run server scripts when tmp is set to noexec | |
| QCCR1D158571 | winpe64 no longer works with 9.14 in ESX 4.1U3 guest. | |
| QCCR1D160805 | Error message by installing a HP SA agent on a Windows 2008 server | |
Application Configuration |
||
| QCCR1D50099 | Data-manipulation script that includes Japanese characters in the filename and content fails with errors. | Windows |
| QCCR1D111765 | You are unable to modify Application Configuration value sets for all scopes (Configuration, Facility, Customers) even when you have appropriate permissions. | Independent |
Application Deployment Manager |
||
| QCCR1D135683 | Files from the client system are now correctly uploaded when you create a new ZIP package within a Package component. | Independent |
| QCCR1D151934 | The performance of the Application Deployment Manager UI has been improved for deployments that contain a large number of versions. | Independent |
Audit and Remediation |
||
| QCCR1D133097 | Running a compliance scan using a software policy that contains a large number of software policy items might generate errors if the following conditions exist:
There is no exact number of items in the software policy that will cause this issue; the higher the number, the higher the probability of an error. |
Independent |
Database and Middleware Automation |
||
| QCCR1D130638 | An error is now generated if the port number is greater than 65535. | Independent |
| QCCR1D145828 | Functions can now be modified only by users with permission to Manage Database & Middleware Automation (HP DMA administrators) or Create Workflows (HP DMA workflow authors). | Independent |
| QCCR1D146685 | You can now view the workflow execution history for a particular day. | Independent |
| QCCR1D146812 | Problems with rules and the SOP API were fixed. | Independent |
| QCCR1D149714 | Reporting capability was added. Compliance reports are now included in the latest version of the Database Compliance solution pack. | Independent |
| QCCR1D150477 | Solution pack import now works properly for all solution packs.. | Independent |
| QCCR1D152313 | The filter on the History page now works correctly for all workflow states (success, failure, cancel, running, or finished). | Independent |
| QCCR1D153201 | The error message that is presented if the Administrator account on Windows targets was changed was improved. | Independent |
| QCCR1D155946 | Passwords are now masked (obfuscated) for steps, custom fields, deployments, and on the Run Workflow page. | Independent |
| QCCR1D146469 | Solution pack import can now retrieve the database user password from the file system, if necessary. | Independent |
DCML Exchange Tool (DET) |
||
| QCCR1D152572 | As of SA 9.14, none of the customer attributes attached to customer OPSWARE will be imported, no matter what value the policy parameter contains with [-p <overwrite|duplicate|skip>]. | Independent |
Gateway |
QCCR1D139869 | Some slices seems to become unresponsive, making it impossible to connect using the SA Client or the SA Web Client. Resolution: |
Linux |
ISM Tool |
||
| QCCR1D110511 | ISM tool fails to upload ISM into a software policy because the
tool mistakenly detects the registry key HKLM\Software\Wow6432Nodeidentified, causing it to
identify a Windows Server 2008 server as a Windows Server 2008 x64
server. |
Windows Server 2008 |
Library Framework |
||
| QCCR1D146974 | After importing, many of the SA software policy objects created for almost all imported erratum are missing their descriptions.
Resolution: The MAX_LENGTH of DESCRIPTION of FNode was increased to 4000 characters. |
Independent |
Managed Platforms |
||
| QCCR1D152113 | ESXi5 frequently looses connectivity with SA, but connectivity returns if you reload the data. | Independent |
| QCCR1D153551 | SA 9.14 now supports Oracle Enterprise Linux 6.3. | Linux |
OS Provisioning |
||
| QCCR1D155810 | OS Provisioning with Linux OS Sequence fails on physical server. | Linux |
Patch Management | ||
| QCCR1D108451 | Windows Patch 944036 (installer for IE 8) reports install failure (and returns a non-zero exit code) on Windows Server 2008 x64 managed servers, even though the patch is installed correctly. Subsequent patch and compliance scans will indicate the patch is installed and compliant. | Windows Server 2008 x64 |
| QCCR1D130284 | Install patch Q979309 failed on a Windows 2008 R2 server with exit code 4. | Windows |
| QCCR1D136373 | Windows systems that use .cab files for remediation time out during the installation process for a vendor recommended policy. When installing multiple .cab files without reboot, calls to the Windows API UpdateSearcher.Search do not return in a timely manner, causing the timeout. | Windows |
| QCCR1D140751 | Attempts to install the Windows KB929300 multi-binary patch without including all the binaries in the SA patch policy remediation job will fail with the following error and stack trace:
The operation to install or uninstall software failed.Execution error: Traceback (most recent call last): |
Windows |
| QCCR1D154084 | Global name removeEmptyFolders is not defined. | Independent |
SA Client |
||
| QCCR1D167688 | Getting an internal error with a null pointer exception when trying to view a one time scheduled job in the future | Windows |
SA Web Client |
||
| QCCR1D151978 | The default Network Mapper (NMAP) scan parameters in the SA Client must be individually set on each SA Client because they are hardcoded. Resolution: The default values for the Network Mapper (NMAP) scan parameters in the SA Client can now be set in the System Configuration menu by choosing the Opsware/adh product, and editing the contents of the adh.scan.default_parameters configuration parameter. |
Windows |
Software Management |
||
| QCCR1D118747 | The install/uninstall software status is Failed for all packages, even for packages that were successfully installed. | Linux |
| QCCR1D145701 | After moving a software policy and RPM package from one folder to another folder, the compliance scan shows that the software policy is out of compliance. | Linux |
Software Management UI |
||
| QCCR1D101517 | After performing a software remediation, the compliance status might incorrectly show servers as being out of compliance, because there is a caching delay in the Web Services Data Access Engine (twist). | Independent |
| QCCR1D132577 | When you remediate a software policy that contains patches, you see a red cross on the software-policy icon in the Management Policies -> Software Policies window.
The following message is displayed: "There is nothing to be done on this job." |
Solaris, HPUX, and Windows |
SA Web Client |
||
| QCCR1D118067 | Chinese Date format: Commonly used date formats, like yyyy ’year’ mm ‘month’ dd ‘date’ and ‘yyyy-mm-dd’ are not listed in the user profile setting, so users cannot select a favorite date format. | Win2008 Win2008 R2 |
| QCCR1D131019 | After locales are enabled, the SA Web Client fails to start. | Windows |
Virtualization |
||
| QCCR1D135048 | The following error is displayed when integrating a VMware vCenter Server through virtualization integrations, when the VM does not contain hard disk or network cards on the VMware vCenter Server that needs to be added:
java.rmi.ServerException: RemoteException occurred in server thread; nested exception is: com.opsware.common.VirtualServerMgmtException: Reload the virtualization service data failed. |
Independent |
| QCCR1D150334 | When you add a virtualization service, the graphical user interface assumes one agent realm per datacenter, so not all realms are scan-able., In addition, the scan script (farside_gw.py) incorrectly assumes that the gateway's configured address will always match the 'device_management_ip'. | Independent |
Web Services |
||
| QCCR1D150527 | The SA Web Service call for the method getCustomField in ServerService fails with the following error: No such operation 'setCustomField'. | Windows |
Back to the table of contents
When a feature or platform is identified as deprecated for a release, it means that you (the SA customer) are notified of its future removal. Deprecated features are still fully supported in the release they are deprecated in, unless specified otherwise. The intent is that deprecated features or platforms will have support removed in the next major or minor SA release; however, eventual removal is at the discretion of HP.
The following sections list features that were deprecated in the SA 7.80 release. Current and future availability of these features is also described here.
In SA 9.0, moving application configurations and configuration templates into folders changed the behavior of the associated classes and services.
Attributes folder and lifecycle of the VO-s are required for the following API calls:
com.opsware.acm.ConfigurationService#create
com.opsware.acm.ConfigurationService#update
com.opsware.acm.CMLService#create
com.opsware.acm.CMLService#update
The following methods have been deprecated, but they still perform as expected. Method
com.opsware.folder.FolderVO#getCustomers should be used instead.
com.opsware.acm.ConfigurationVO#getCustomers
com.opsware.acm.CMLVO#getCustomers
The following methods have been deprecated and they have a void implementation. Method
com.opsware.folder.FolderVO#setCustomers must be used instead.
com.opsware.acm.ConfigurationVO#setCustomers
com.opsware.acm.CMLVO#setCustomers
In SA 9.0, HP announced the deprecation of the Server Automation Agent for the following versions:
• Server Automation 7.01
• Server Automation 7.00
• Server Automation 6.xx
• Server Automation 5.xx
Although releases of HP Server Automation prior to 9.0 will continue to support these versions of the Agent, it is recommended that customers migrate to newer versions of the Agent on their managed platforms.
HP SA will stop supporting these versions of the Agent in an upcoming major or minor release. Agents from Server Automation 4.xx and earlier are not supported in this release.
The Windows Hyper-V Manager rule type was deprecated from Audit Policies.
Code Deployment and Rollback (CDR) was deprecated in the SA 7.80 release, but is still supported in SA 9.0. In a future release, this feature will not be supported. The new Application Deployment Manager in SA 9.0 is intended to replace CDR. See Application Deployment Manager in the SA Application Deployment User Guide for more information.
If you upgrade to SA 9.14 and also upgrade to an SA 9.14 agent, you will no longer be able to use CDR because it is only supported if you are using SA 9.01 (or earlier) agents. However, you will be able to use CDR with SA 9.14 if you uninstall the SA 9.14 agent and reinstall an SA 9.01 (or earlier) agent (not recommended, as you will be unable to use other SA 9.14 features).
For more information about the deprecation of CDR, contact your HP Technical Support representative.
DOS-based OS Provisioning was deprecated in the SA 7.80 release and is not supported in SA 9.0 or later. For more information, contact your HP Technical Support representative.
As of SA 7.80, the following scripts are no longer supported:
start_opsware.sh
stop_opsware.sh
In SA 9.0 and later you must use the unified start script:
/etc/init.d/opsware-sas
If you have any applications or scripts that depend on this script, you must rewrite them to use the unified start script.
The Open Console action (for VMware virtual machines of ESX agent-managed hypervisor) was removed in the SA 9.0 release.
The Open Web Access action (for ESX agent-managed hypervisors) was removed in the SA 9.0 release.
As of SA 9.0, virtualization actions for agent-managed ESX 3.0 hypervisors are no longer supported, unless the ESX 3.0 hypervisor is managed by a Virtualization Service. It cannot be directly added to the Virtual Servers view (through Add Hypervisor); it needs to be vCenter managed.
The following Virtual Server reports were deprecated in 9.14:
- Server Reports/ Virtualization Reports/Virtual Servers by Virtualization Technology
- Server Reports/ Virtualization Reports/All Virtual Servers
- Server Reports/Virtualization Reports/VMware Virtualization Reports/Virtual Servers by Hypervisor (VMware only)
- Server Reports/Virtualization Reports/VMware Virtualization Reports/Resource Allocation by Hypervisor (VMware only)
The following SMOs were deprecated in 9.14:
This section discusses documentation information for this release.
In addition to the SA 9.10 guides on the Self Solve website and the online help, the following white papers and guides are relevant to this release:
This section contains corrections for existing documentation.
| Property Name | Required? | Description | Example |
|---|---|---|---|
agent_recert.using_cdr=<0 | 1> |
Yes | Specifies that the Agent CA push will be required when the value is set to 1. Also, the old Agent CA cleanup phase will be skipped unless the agent_recert.cleanup_old_agent_ca property is set to 1.
Valid values are 1 (true) or 0 (false). Any other value will result in an invalid property error. Default: 1.
Note: CDR refers to Code Deployment and Rollback which has been deprecated but may still be in use. |
agent_recert.using_cdr=1 |
agent_recert.cleanup |
No | Indicates whether to clean up the old AgentCA after Core Recertification.
Cleanup of old Agent CA phase is not necessary and can be disabled. The valid values are 1 (true) or 0 (false). Any other value will result in an invalid property error. This is an optional property. Default: 0. |
agent_recert.cleanup_old_agent_ca=0 |
In the Details: Start Order for SA Components list, item 16, opswgw-lb, should be removed. The opswgw-lb component was incorporated into the Core Gateway (opswgw-cgw) component.
In the Application Deployment Manager, context-sensitive online help is
provided for numerous dialogs, including the Manage Applications and Manage
Targets dialogs.
To view a context-sensitive help topic, click the question mark icon in the dialog.
Note: The F1 key does not open online help for the Application
Deployment Manager.
To view the portion of the SA online help that pertains to application
deployment, select Help -> Help in the Application
Deployment Manager.
Refer to the HP Server Automation Application Deployment Manager User Guide for additional information.
On page 25, Network Reports section, disregard the following reports:
The only reports available in SA are "Connections by Network Device" and "Connections by Server".
Under the heading "Network Requirements", the first bullet:
should be changed to:
Under the heading "Required and Suggested Parameters for init.ora, Oracle 11.2.0", the following entry:
db_file_multiblock_read_count := required to be = 16
should read:
db_file_multiblock_read_count := required to be >= 16
Note: The required change is ">=" before the number "16"
As of SA 9.14, under the heading "Check for Sufficient Free Disk Space in the Tablespaces", the following SQL replaces the SQL in this section for checking free tablespace disk space:
SELECT
nvl(df.tablespace_name,'UNKOWN') name,
df.mbytes_alloc Mbytes,
df.mbytes_alloc-nvl(fs.mbytes_free,0) used,
nvl(fs.mbytes_free,0) free,
((df.mbytes_alloc-nvl(fs.mbytes_free,0)) / df.mbytes_alloc) * 100 pct_used,
nvl(df.largest,0) largest,
nvl(df.mbytes_max,df.mbytes_alloc) Max_Size,
((df.mbytes_alloc-nvl(fs.mbytes_free,0)) / df.mbytes_max) * 100 pct_max_used
FROM
(
SELECT
tablespace_name,
sum(bytes)/1024/1024 Mbytes_alloc,
max(bytes)/1024/1024 largest,
sum(decode(autoextensible,'YES',greatest(bytes,maxbytes),bytes))/1024/1024 Mbytes_max
FROM
dba_data_files
GROUP BY tablespace_name
) df,
(
SELECT
tablespace_name,
sum(bytes)/1024/1024 Mbytes_free
FROM
dba_free_space
GROUP BY tablespace_name
) fs
WHERE df.tablespace_name = fs.tablespace_name(+)
UNION
SELECT
D.tablespace_name name,
D.mbytes_alloc Mbytes,
((ss.used_blocks * F.block_size) / 1024 / 1024) used,
D.mbytes_alloc - ((ss.used_blocks * F.block_size) / 1024 / 1024) free,
((D.mbytes_alloc-nvl((D.mbytes_alloc - ((ss.used_blocks * F.block_size) / 1024 / 1024)),0)) / D.mbytes_alloc) * 100 pct_used,
nvl(((G.max_blocks * F.block_size) / 1024 / 1024),0) largest,
Max_Mbytes Max_Size,
((D.mbytes_alloc-nvl((D.mbytes_alloc - ((ss.used_blocks * F.block_size) / 1024 / 1024)),0)) / D.Max_Mbytes) * 100 pct_pct_used
FROM
(
SELECT
tablespace_name,
used_blocks,
free_blocks,
max_size
FROM
v$sort_segment
) ss,
(
SELECT
tablespace_name,
sum(bytes)/1024/1024 Mbytes_alloc,
sum(decode(autoextensible,'YES',greatest(bytes,maxbytes),bytes))/1024/1024 Max_Mbytes
FROM
dba_temp_files
GROUP BY tablespace_name
) D,
(
SELECT
B.name,
C.block_size,
SUM (C.bytes) / 1024 / 1024 mb_total
FROM
v$tablespace B,
v$tempfile C
WHERE B.ts#= C.ts#
GROUP BY B.name, C.block_size
) F,
(
SELECT
B.name,
max(blocks) max_blocks,
sum(blocks) total_blocks
FROM
v$tablespace B,
v$tempfile C
WHERE
B.ts#= C.ts#
GROUP BY B.name
) G
WHERE
ss.tablespace_name = D.tablespace_name and
ss.tablespace_name = F.name and
ss.tablespace_name = G.name;
Add the following required open port:
Step 4: The following bullet should be removed, as the truth_data.tar.gz is no longer a valid file:
Chapter 8: Satellite Installation
Remove the following bullet:
Under the heading "Uninstall a Single Core in a Multimaster Mesh", remove step 1a. This step is no longer required.
SA 9.10 User Guide: Application Configuration
typo in table 10, row 1. "... where the value will be stored in the value wet." It should say, "... where the value will be stored in the value set.”
For the RejectResponseUrl tag the range is wrong:
r'
(HTTP_URLSCAN_STATUS_HEADER)|(
HTTP_URLSCAN_ORIGINAL_VERB)|(H
TTP_URLSCAN_ORIGINAL_URL)';optional@
It should use double quotes instead of single:
r"
(HTTP_URLSCAN_STATUS_HEADER)|(
HTTP_URLSCAN_ORIGINAL_VERB)|(H
TTP_URLSCAN_ORIGINAL_URL)”;optional@
Delete [Options] and replace with [AllowExtensions]
Replace the sentence:
"The field delimiter used here will be an end of line element which instructs the parser stop reading an entry when it encounters the end of a line."
With the following sentence:
"The field delimiter used here will be an end of line element which instructs the parser to stop reading an entry when it encounters the end of a line."
Replace this in the Description column:
"sequence-delimiter=":"
Instructs the parser to read a colon ( : ) as part of the string and the point at which to move on to the next entry."
With the following:
"field-delimiter-is-eol
Instructs the parser to read the next entry up to the end of the line. "
Replace this sentence:
"Next type the following CML replace tags to define the three kay value."
With this sentence:
"Next type the following CML replace tags to define the three-key value."
Replace this sentence:
"The filename-key value is a pathname. It must start with a slash."
With this sentence:
"The filename-key value is a pathname. It does not have to begin with a slash."
Replace this range:
1024<=,<=2048
With this range:
1024<=&<=2048
Replace this sequence:
"/examples/namespace/ip"
With this one:
"/example/namespace/ipaddress = 192.168.0.1"
Replace this sentence:
"Source: The source attribute is the database key"
With this sentence:
"Source: The source attribute is the key."
Replace this sentence:
"The only required element in a replace tag is the source"
With this one:
"The only required element in a loop tag is the source"
Replace this sentence:
"The filename-key value is a pathname. It must start with a slash."
With this sentence:
"The filename-key value is a pathname. It can be written as a relative path and does not need to begin with a slash (/).""sequence-delimiter-iswhitespace"
With this one:
"sequence-delimiter-is-whitespace"
" sequence-delimiter-issemicolon "
With this one:
"sequence-delimiter-is-semicolon "
The delimiter Attribute
whitespace-delimited
comma-delimited
semicolon-delimited
tab-delimited
quote-delimited
delimiterInstruction Tag Syntax
@!whitespace-delimited@
@!comma-delimited@
@!semicolon-delimited@
@!tab-delimited@
@!quote-delimited@
@!delimiter={string}@
whitespace-delimited is the default behaviorOption Attribute Syntax
@[{level}]{tag-type}[[{source}][;[{type}][;[{range}][;whitespace-delimited[;{option}]...]]]]@
@[{level}]{tag-type}[[{source}][;[{type}][;[{range}][;comma-delimited[;{option}]...]]]]@
@[{level}]{tag-type}[[{source}][;[{type}][;[{range}][;semicolon-delimited[;{option}]...]]]]@
@[{level}]{tag-type}[[{source}][;[{type}][;[{range}][;tab-delimited[;{option}]...]]]]@
@[{level}]{tag-type}[[{source}][;[{type}][;[{range}][;quote-delimited[;{option}]...]]]]@
@[{level}]{tag-type}[[{source}][;[{type}][;[{range}][;delimiter={string}[;{option}]...]]]]@whitespace-delimited is the default behavior.
Description
delimiter sets the default delimiter character. If not explicitly specified, sequence-delimiter and field-delimiter will inherit this value.
Valid for replace and sequence tags.
Complete HP-UX OS Provisioning instructions are provided in the SA HP-UX OS Provisioning Whitepaper, which can be downloaded for any relevant SA 9.x release from the HP Support Self-Solve website: http://support.openview.hp.com/selfsolve/manuals or http://support.openview.hp.com/selfsolve/documents
In chapter 4: Patch Management for Solaris, page 108, Fujitsu Clusters, SA Commands, replace the following statement:
Use the following command to display additional information about cluster commands:
/opt/opsware/solpatch_import -manual
With this statement:
Use the following command to display additional information about cluster commands:
/opt/opsware/solpatch_import/bin/solpatch_import --manual
When Agent uninstall is attempted on a core machine and the --force uninstall option is not provided, the following warning is prompted:
WARNING: The server is owned by the OPSWARE account. Probably it is a core machine.
Are you sure you want to uninstall the Opsware Agent? [y/n]:
If the 'n' option is selected, the Agent uninstall is aborted. Otherwise, the uninstall proceeds.
When installing the Agent on a core machine that already has the Agent installed and the --coreinstall installer option is not provided, the installation is aborted with the following error message:
You are trying to install the agent on a core machine without passing the --coreinstall argument.
Installing the opsh RPM places the OGFS shell and the Agent Upgrade Tool in the directory /opt/opsware/opsh/bin.
# cd /opt/opsware/opsh/bin
From an Open Firmware prompt, enter:
0 > boot net:,yaboot,,
This retrieves the yaboot boot loader and the boot menu is displayed:
"Choose a boot image by entering the appropriate label at the 'boot:' prompt.
linux5 - Linux Build Agent (RHEL 5.8-based)
linux6 - Linux Build Agent (RHEL 6.3-based)
Welcome to yaboot version 1.3.17
Enter "help" to get some basic usage information
boot:"
Please note the following documentation errors:
SA 9.1x support for BSAE 2.0, 2.01, and 9.12 was misstated in previous versions of the SA 9.1x Support and Compatibility Matrix.
In the HP BSA Essentials column in the Cross-Product Compatibility section, remove all references to the following: 2.0, 2.01, 9.12.
This section contains additions to existing documentation.
Enabling IBM POWER6 Provisioning with the DHCPD Tool
Due to hardware constraints, IBM POWER6 servers cannot be provisioned using the normal OS Provisioning procedures. However, you can enable provisioning for these servers using the dhcpdtool provided with SA.
This involves using the dhcpdtool to set a parameter in the initial subnet declaration which enables Linux OS provisioning on the IBM POWER6 server's hardware. This workaround also requires that SA be in Full DHCP Management mode.
Note: Setting this parameter prevents Solaris SPARC OS provisioning. You will see a warning message to this effect when you change the parameter.
Perform the following tasks to enable Linux OS Provisioning on IBM POWER6 hardware:
1. Start dhcpdtool.
/opt/opsware/dhcpd/sbin/dhcpdtool
2. Select Full DHCP Management.3. Select the network for which the workaround is to be applied. An editing menu is displayed:
Opsware DHCP Network Configuration
Editing DHCP information for 192.168.208.160/27 (255.255.255.224)
1) gateway : 192.168.208.161
2) DHCP range : 192.168.208.163 - 192.168.208.190
3) DNS servers: 192.168.194.4
4) DNS domain : dev.opsware.com
5) Power6 provisioning override: No
!!! WARNING: Option 5) breaks Solaris SPARC OS provisioning !!!
!!! Make sure to deactivate this option before trying to provision a Solaris SPARC machine !!!1..5 to edit option.
d)elete network and return to main menu.
k)eep network and return to main menu.Choice [1..5, d, k]:
4. Select option 5 and press ENTER
5. The message “Are you sure that you want to toggle POWER6 provisioning although it breaks Solaris SPARC provisioning (Enable/Disable)?” is displayed.
6. Press E to Enable POWER6 provisioning, D to Disable, select K to keep the settings, then S to save them.
7. Exit the DHCPD tool. Upon exiting, the DHCPD server is restarted and the new setting takes effect.
Note: If you are not using the SA-provided DHCPD server, you must add the following line to the subnet in which POWER6 you will perform OS provisioning:
filename "yaboot";
Chapter 8: Satellite Installation
- word_tmp_dir: directory where Package Repository will temporarily place content during uploads
- word.store.host: the host name of the server where Software Repository content is stored.
- media_server.windows_share_name: the share name to use for the Windows media sharing server (note: share names that are longer than 8 characters may give errors while browsing or may not be accessible to some older clients.)
- media_server.windows_share_password: the password to write-protect the Windows media share. Import_media tool will prompt for this password each time it is run.
Satellite Free Disk Space Requirements
This section describes the free disk space (in addition to the operating files system) requirements for any SA Satellite.
| Satellite Component Directory | Recommended Free Disk Space |
|---|---|
| /opt/opsware | 15 GB |
| /var/log/opsware | 10 GB |
| /var/opt/opsware | 20 GB
(dependent on caching plans and the core cache size) |
| /osmedia | 15 GB
(dependent on OS Provisioning needs) |
The first bullet should read:
" The tnsnames.ora file must reside in the following locations:
Add the following custom attribute to Table 9:
Timeout
Values: the number of minutes to wait for Linux provisioning to complete before timing out.
Default: 30 minutes
If Linux provisioning fails because the job takes too long to complete, you can specify a longer timeout period.
Chapter 5, "Special Attributes for the CLI and CSV Input Form", Table 12:
The table entry for the "facility" special attribute should be changed to note that it is the Facility ID that is required, not the Facility Name.
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| New Publication Date | Change |
| 12-11-2012 | Added QCCR1D157704 to known issues. |
| 12-12-2012 | Added information for the Bandwidth Management of Remote Connections (Bandwidth Throttling Porting) feature. |
| 12-17-2012 | Added various bugs, added more content to bug descriptions, and revised list of relevant documents. |
| 12-20-2012 | Added --p option to the port option in the Bandwidth Cofiguration Management Tool Options section. |
| 01-02-2013 | Added QCCR1D151978 to fixed issues. |
| 02-25-2013 | Added deprecated Virtual Server reports. |
| 03-14-2013 | Deleted Samba patch requirement. |
| 03-28-2013 | Added port information for the Bandwidth Configuration Management tool. |
| 07-01-2013 | Deleted repeated virtualization content. Added fixed issue number 150334. |
| 10-07-2013 | Added information from QCCR1D171301 (What's New: Manage Boot Client Facility Special Attribute Behavior Change, and errata for UG:OS Provisioning - Special Attributes for the CLI and CSV Input Form. |
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