HP Server Automation Release Notes

Software version: 9.10


Original Publication Date: June 2011

Server Automation release notes contain information for users who are familiar with the installation and maintenance of Server Automation, Storage Visibility and Automation, SE Connector, Application Deployment Manager, DMA integration, and SA-OO integration. The notes contain information that is not included in books or online Help.

In addition, these release notes contain:

Note: The latest information for 9.10 can be found in the latest version of these release notes, located at: http://support.openview.hp.com/selfsolve/manuals.

 

Table of Contents

You can find information about the following in this document:

What's New in This Release

New in Previous Releases

Installation

Known Issues

Fixed Issues for 9.10

Fixed Issues for 9.0 through 9.03

Deprecated Features

Documentation Information

HP Software Support

Legal Notices

 

 

 

What's New In this Release

This section describes new features and items for this release.

Platform Support

For a complete list of supported operating systems and platforms for Server Automation Cores, Agents, clients, and Satellites, see the Server Automation Support and Compatibility Matrix .

For a list of supported operating systems and platforms for Storage Visibility and Automation Managed Servers, SE Connector, SAN Arrays, Fibre Channel Adapters, SAN Switches, File System Software, Database Support, and Storage Essentials Compatibility, see the Storage Visibility and Automation Support and Compatibility Matrix.

 

Agents

Agent Support

Older Agents support a limited feature set. Pre-9.10 agent versions are supported only in upgraded cores.

For more information, see the Support Matrix.


Faster Agent Installation

The process of bringing servers under SA management is considerably faster in SA 9.10. When you install the SA 9.10 agent to bring your servers under SA management, SA now installs the agent in parallel on multiple servers simultaneously so the performance is significantly improved. The agent deployment dialog displays the set of servers on which the agent is being installed. For more information on installing the agent and bringing servers under SA management, see the SA User Guide: Server Automation.

 

Application Deployment Manager

Database and Middleware Automation

HP Database and Middleware Automation (HP DMA – formerly Stratavia Data Palette) is now fully integrated with and built into Server Automation. It is no longer necessary to maintain a separate Nerve Center installation (or manage separate agent processes) to leverage the portfolio of automation workflows available as HP Database and Middleware Automation Solution Packs.

Import/Export Capability

The Application Deployment Manager in HP SA 9.04 introduces the ability to import and export application definitions in XML format by using the admtool command line utility (see “Appendix A: Importing and Exporting Data” in the User Guide: Application Deployment Manager). This enables you to migrate application definitions between separate meshes – for example, from a Development or QA mesh to a Production environment.

HP Operations Orchestration Integration

The Application Deployment Manager now supports enhanced logging for HP Operations Orchestration (HP OO) integration, allowing easier auditing of in-bound and out-bound HP OO interactions.

 

Audit and Remediation

Audit Rules

A best practice for using Audit and Remediation is to create audit policies that define what it means for a server to meet your compliance criteria. You should then create an audit that links to a selected audit policy and includes a set of target servers or server groups. The audit can also contain a recurring schedule. This also applies to snapshot specifications.

HP does not recommend creating rules directly inside an audit or snapshot specification objects. Before this release, the default allowed you to do this if you had "Allow Create Task Specific Policy" privileges. In this release, if you still want to do this and you have this privilege, you must first select the checkbox at the bottom of the Rules page (the same page where you link to audit policies) to enable this capability.

New File Rule Specification User Interface

In this release, the user interface for specifying the file rule has been improved. The user interface has been enhanced to distinguish parameters and their values between the file rules and the directory rules. Embedded Help text explains what the remediation process will do with different settings. When a directory rule is specified, the SA Client will display a small graphic that indicates which objects will be audited, based on your parameter selection. When archiving files during the audit for remediation, you can give a maximum file size for collection. For example, this is useful when you want to retrieve only configuration files, not large .exe and .dll files.

Scalability & Performance

SA auditing is more scalable in this release. The audit job will more efficiently scale across slices in your SA core. If there are target servers in the audit from other cores, the audit job will proxy the auditing of those servers to their home core. In this release, audit compliance is computed for each server when each snapshot completes, instead of when all snapshots are completed. This allows you to add many more servers to a single audit than you could do in previous releases. This change also allows you, in the SA Client, to open an audit result before the entire audit is complete.

 

Compliance in the SA Client

Audit Policy Compliance

This release provides enhanced visibility into audit policy compliance. You can now add audit policy columns to the Compliance view (Compliance Dashboard) to show the compliance status of servers, with respect to audit policies.

 

Customers and Facilities - Managing in the SA Client

You can now use the SA Client to create and modify SA customers and facilities. These used to be available only in the SA Web Client. The SA Web Client is now deprecated for these tasks. Use the Administration Tab in the SA Client to do the following:

For more information on customers, see the SA User Guide: Server Automation.

For more information on facilities, see the SA Administration Guide.

 

Installation

See the SA installation guides for more installation information.

As with previous SA releases, all SA Core installations and upgrades must be performed by HP Professional Services or HP-certified consultants. SA Satellite installations and upgrades performed by customers continue to be supported.

Support for Multiple Database Instances on the Model Repository Host

SA now supports multiple database instances on the database server where one of the instances is the SA Model Repository instance. The requirements, configuration and procedures for adding instances is the same as shown in the SA Simple/Advanced Installation Guide, Appendix A: Oracle Setup for the Model Repository.”

Simplified SA Satellite Installation and Upgrade

The number of steps required to install/upgrade an SA Satellite has been significantly reduced. See the SA 9.10 Simple/Advanced Installation Guide and the SA 9.10 Upgrade Guide.

Improved List of Required Open Ports for Firewalls

The list of ports required to be accessible by SA through software or hardware firewalls has been expanded and provides details about which SA Core Components use which port. See the SA 9.10 Simple/Advanced Installation Guide.

Dual Layer DVD Requirements

All SA installation DVDs require a DVD drive that supports dual layer.

 

OO-SA Integration

Updates pertaining specifically to the OO-SA integration (Server Automation operations performed within Operations Orchestration) are delivered via the HP Live Network at https://www.www2.hp.com/.

 

Oracle 11.2.02

The SA distribution Media includes a separate Oracle 11.2.02 RDBMS software and database installation dual layer DVD.

You can also use the Oracle Universal Installer to manually install an Oracle 10g or 11g database, however, you will need to perform certain tasks that the HP-supplied database performs automatically on installation.
See the SA 9.10 Simple/Advanced Installation Guide, Appendix A, Oracle Setup for the Model Repository.

 

OS Provisioning

Support for Red Hat Enterprise Linux and VMware ESXi 4.1 OS Build Plans

As a replacement for OS Sequences, SA provides a new, more flexible method for Windows. Red Hat Enterprise Linux, and VMware ESXi 4.1 hosts to specify how an operating system is installed called OS Build Plans. You use an OS Build Plan to specify server provisioning details, such as operating system configuration information, software, customization scripts and patch policies. See the SA 9.10 User Guide: OS Provisioning.

New Standalone User Guide: OS Provisioning

All information required to set up, configure, create configuration files, and use SA OS
Provisioning now resides in a single guide.

HP ProLiant RAID Capture and Provisioning using OS Build Plans

SA can now capture and provision RAID configurations using OS Build Plans for:

- Red Hat Enterprise 5
- Red Hat Enterprise 5 x64
- Red Hat Enterprise 6
- Red Hat Enterprise 6 x64

- Windows 2003
- Windows 2003 x64
- Windows 2008
- Windows 2008 x64
- Windows 2008 R2 x64

See the SA 9.10 User Guide: OS Provisioning.

HP-UX Support

This release includes support for OS Provisioning on HP-UX platforms.

New Delivery Method for OS Provisioning Build Plan Content

As of SA 9.10, OS Provisioning Build Plan (OSBP) content is uploaded into the SA Core during installation and/or upgrade.

After installing or upgrading to SA 9.10, you must not download OSBP content from the HP Live Network (HPLN). Any automatic jobs you have created to download OSBP content from HPLN must be disabled. If you download OSBP content from HPLN after installing SA 9.10, you will overwrite the SA 9.10 OSBP content that was uploaded during install/upgrade with older SA 9.0 OSBP content which will cause errors when you attempt to run OS Build Plan jobs under SA 9.10.

 

Patches

Patches are "mesh compatible" with unpatched cores (that is, patched and unpatched cores can interoperate). As a result, patches can be installed and rolled-back on one core at a time, and mesh-wide downtime is not required when applying patches.

Note: Mesh-wide data changes (such as the uploading of updated Wayscripts) will only be made from the primary core, so it is recommend that this core is patched first.

 

Patch Management for HP-UX

Patch & Metadata Importer

This release enhanced the Importer for HP-UX patches and metadata.

Preview Engine & Compliance Logic

In this release, the preview engine and compliance logic were enhanced to support dependency, applicability, and supersedence analysis.

Remediation Logic

In this release, the remediation logic was enhanced to automatically retrieve dependent patches from the Software Repository.

 

Patch Management for Solaris

Support for Fujitsu Clusters

In this release, SA now supports Fujitsu patch clusters. You can use the same cluster commands for Fujitsu clusters as you do for standard Solaris clusters. You will use the solpatch_import command to import Fujitsu clusters.

Patches and Metadata From Oracle

In this release, you can download Solaris patches and metadata from the new Oracle website. This website obsoletes the previous Sun Microsystems website.

Patch Correction Files

This release includes the latest Solaris patch correction files.

 

Patch Management for Windows

Support for Pending Reboots

This release improves support for compliance and reporting when a reboot is pending against a managed server. You can now also use the SA Client to search for managed servers that have a pending reboot status.

Microsoft Patch Utilities are Optional During a Core Installation

The Microsoft patch utilities are not required to install an SA core. You can now download these utilities after you have installed a core.

 

Server Communication Tests

You can now use the SA client to run server communication tests. This used to be available only in the SA Web Client. The SA Web Client is now deprecated for running communication tests. For more information, see the User Guide: Server Automation.

 

Software Management

Software Library

Performance and usability enhancements were made to the Folder Browser area in the Software Library. For example, copying a folder on top of another does a smart merge, combining the content of the two folders without destroying any content.

Export Software

Export software was redesigned to allow concurrent downloads and to provide better progress reporting as well as the ability to stop and retry a failed individual download.

Application Configuration Usability

Enhanced application configuration management features greatly ease the job of creating and managing configurations and templates.

Combined, these enhancements enable you to create a template, generate an application configuration and instance, and then fill in the values and push it to the server in three easy steps.

RPM Rollback

You can now roll back an RPM upgrade to restore systems to a former working state. This is used in the event of an RPM upgrade that caused a failure.

If you have ever performed an upgrade on one or more RPMs, and then discovered that the upgrade had undesirable consequences or was not compatible with one of the applications on the host, then you know the need for RPM Rollback. You need to be able to revert the set of installed RPMs on the server to the set it had prior to the upgrade. Now you can—in a single operation.

RPM Installation Enhancements

The ability to use YUM when installing RPMs was added to better handle large installations.

RPM circular dependency checks were improved for better performance.

Detailed RPM installation progress reporting was added for better visibility into the process.

Ability to Stop Active Jobs

This type of job cancellation is considered a soft cancel because the integrity of the managed servers is maintained and the opportunity for errors is minimized. For this reason, individual job phases that are underway must complete, but subsequent ones are candidates for cancellation: only those that can be safely skipped will be cancelled. However, no work will be initiated on any additional servers. The Job Status view shows details about the phases and steps that were completed or skipped. When you successfully stop a job, the final job status will be “Terminated” to distinguish it from jobs that are "Cancelled" when they are not running (scheduled and recurring jobs).

Note: You cannot stop a phase that is impacting the integrity of a managed server. To stop a job that is installing or remediating, it must be in either the Analyze or Download phase of the process. To stop a job that is uninstalling, it must be in the Analyze phase. (There is no Download phase when uninstalling.)

 

Supportability

Error Handling Improvements

Improvements have been made to error handling infrastructure in SA to better diagnose and report errors. They include:

 

Support for ext4 file system

SA now supports the ext4 file system for Red Hat Enterprise Linux 6.

 

Support for Browsers

This table lists the browser support information.

  Windows 2003 Windows XP Windows Vista Windows 7 Windows 2008
Chrome

x

x

x

x

x

Firefox 3.0

x

x

x

 

x

Firefox 3.5

x

x

x

x

x

Firefox 3.6

x

x

x

x

x

IE 6.0

x

x

 

 

x

IE 7.0

x

x

x

 

x

IE 8.0

x

x

x

x

x

 

Support for Operating Systems

This section lists the operating-systems supported on the SA Client.

 

Virtualization

This section describes virtualization features and changes for this release.

Integration with VMware’s vCenter Server

The packages, classes, and methods for virtualization integration with VMware’s vCenter Server mentioned in the following table have been deprecated, but they still perform as expected.   SA will continue to offer integrations with VMware’s vCenter Server.  The functionality is being enhanced to provide a deeper integration.   Replacement methods will be available at the time of their eventual removal. 

ESX, ESXi, and Hyper-V hypervisor Virtualization Features

The following packages, classes, and methods for individual ESX, ESXi, and Hyper-V hypervisor virtualization features mentioned in the following table have been deprecated, but they still perform as expected.  At the time of their eventual removal, SA will support virtualization features for ESX and ESXi hypervisors through its integration with VMware’s vCenter Server, and Hyper-V hypervisors through its integration with Microsoft’s System Center Virtual Machine Manager. 

Package

Interface Deprecated Method
com.opsware.virtualization DataStoreService getDataStoresByHypervisor(ServerRef hypervisor)
    getDataStoreVO(DataStoreRef self)
    getDataStoreVOs(DataStoreRef[] selves)
  HypervisorInventoryConstants  
  HypervisorService updateHypervisorInventory(HypervisorRef self, HypervisorInventoryNode[] nodes)
  PortGroupService getPortGroupsByHypervisor(ServerRef hypervisor)
    getPortGroupVO(PortGroupRef self)
    getPortGroupVOs(PortGroupRef[] selves)
  VirtualGuestOSService getVirtualGuestOSes(PlatformRef platform)
    getVirtualGuestOSVO(VirtualGuestOSRef self)
    getVirtualGuestOSVOs(VirtualGuestOSRef[] selves)
  VirtualizationConstants HYPERV_VIRTUALIZATION_TYPE_ID
    HYPERV_VIRTUALIZATION_TYPE_NAME
    HYPERV_VM_PAUSED
    HYPERV_VM_OFF
    HYPERV_VM_RUNNING
    HYPERVISOR_TYPE_ID
    MSVMM_VIRTUALIZATION_TYPE_ID
    UNKNOWN_STATE_NAME
    VMS_TYPE_HYPERV2
    VMS_TYPE_VCENTER4
    VMS_TYPE_VCENTER41
    VMWARE_VIRTUALIZATION_TYPE_ID
    VMWARE_VIRTUALIZATION_TYPE_NAME
  VirtualNetworkService getVirtualNetworkByHypervisor(ServerRef hypervisor)
    getVirtualNetworkVO(VirtualNetworkRef self)
    getVirtualNetworkVOs(VirtualNetworkRef[] selves)
  VirtualizationManagerService create(VirtualizationManagerVO vmVO, boolean verify)
    findVirtualizationManagerRefs(Filter filter)
    findVirtualizationManagerTypes()
    getVirtualizationManagerVO(VirtualizationManagerRef self)
    getVirtualizationManagerVOs(VirtualizationManagerRef[] selves)
    remove(VirtualizationManagerRef[] selves)
    update(VirtualizationManagerRef self, VirtualizationManagerVO vmVO, boolean force, boolean refectch)
    verifyConnection(VirtualizationManagerVO vmVO)
  VirtualServerMgmt startVirtualServerClone(VirtualServerRef self, VMCloneSpec cloneSpec, java.lang.String userTag, JobNotification notification, JobSchedule schedule)
    isClonable(VirtualServerRef[] selves) 
  VirtualSwitchService getVirtualSwitchesByHypervisor(ServerRef hypervisor)
    getVirtualSwitchVO(VirtualSwitchRef self)
    getVirtualSwitchVOs(VirtualSwitchRef[] selves)
com.opsware.virtualization.microsoft HyperVConstants  
com.opsware.virtualization.vmware VMConstants  
  VMInventoryConstants  
com.opsware.device RemoteManagement (com.opsware.device) getConnectionInfo(DeviceReference self)
    manageRemotely(DeviceConnectionInfoVO connectionVO)
    probeDevice(DeviceConnectionInfoVO connectionVO)
    probeDeviceDetails(DeviceConnectionInfoVO connectionVO)
    probeHardware(DeviceConnectionInfoVO connectionVO)
    testConnectionInfo(DeviceConnectionInfoVO connectionVO)
    updateConnectionInfo(DeviceConnectionInfoVO connectionVO)

Package

Class Deprecated Method
com.opsware.virtualization DataStoreRef All
  DataStoreVO All
  ESXServerConnectionInfoVO All
  HypervisorInventoryNode All
  HypervisorVO getVirtualizationManagerForHypervisor()
    setVirtualizationManagerForHypervisor(VirtualizationManagerRef virtualizationManager)
  JobData All
  NetworkInterface All
  PortGroupRef All
  PortGroupVO All
  ResourcePoolRef All
  VirtualGuestOSRef All
  VirtualGuestOSVO All
  VirtualizationManagerRef All
  VirtualizationManagerType All
  VirtualizationManagerVO All
  VirtualNetworkRef All
  VirtualNetworkVO All
  VirtualServerVO getResourcePool()
    setResourcePool(ResourcePoolRef resourcePoolRef)
  VirtualSwitchRef All
  VirtualSwitchVO All
com.opsware.virtualization.microsoft Controller All
  HyperVConfigDetailsVO All
  HyperVCreateVMJobInfoVO All
  HyperVCreateVMJobProgress All
  HyperVCreateVMJobResult All
  HyperVHypervisorVO All
  HyperVInventoryConstants All
  HyperVModifyVMJobInfoVO All
  HyperVModifyVMJobProgress All
  HyperVModifyVMJobResult All
  HyperVRemoveVMJobInfoVO All
  HyperVRemoveVMJobProgress All
  HyperVRemoveVMJobResult All
  HyperVServerAggregate All
  HyperVVMJobElementProgress All
  HyperVVMJobElementResult All
  HyperVVMJobInfoVO All
  HyperVVMJobProgress All
  HyperVVMJobResult All
  IntegrationServices All
  NetworkAdapter All
  Storage All
com.opsware.virtualization.vmware CloneVMJobInfoVO All
  CloneVMJobProgress All
  CloneVMJobResult All
  CreateVMJobInfoVO All
  CreateVMJobProgress All
  CreateVMJobResult All
  ModifyVMJobInfoVO All
  ModifyVMJobProgress All
  ModifyVMJobResult All
  RemoveVMJobInfoVO All
  RemoveVMJobProgress All
  RemoveVMJobResult All
  VirtualDisk All
  VirtualNIC All
  VirtualServerClonable All
  VMCloneAdapter All
  VMCloneCustomizationIdentity All
  VMCloneCustomizationIdentityLinux All
  VMCloneCustomizationIdentityWindows All
  VMCloneNetworkIdentity All
  VMCloneSpec All
  VMCloneWinDomain All
  VMCloneWinWorkgroup All
  VMConfigDetailsVO All
  VMJobData All
  VMJobElementProgress All
  VMJobElementResult All
  VMJobInfoVO All
  VMJobProgress All
  VMJobResult All
  VMWareHypervisorVO All
com.opsware.virtualization.mgmt LoadResourcesJobInfoVO All
  LoadResourcesJobProgress All
  LoadResourcesJobResult All
  ResourcesJobData All
  ResourcesJobElementProgress All
  ResourcesJobElementResult All
  ResourcesJobInfoVO All
  ResourcesJobProgress All
  ResourcesJobResult All
com.opsware.virtualization VirtualizationManagerMgmtException All
  VMSCommunicationException All
com.opsware.device DeviceConnectionInfoVO All
com.opsware.server ServerConnectionInfoVO All
com.opsware.osprov OSSequenceService findOSSequenceRefsByGuestOS(VirtualGuestOSRef virtualGuestOS) 
com.opsware.server ServerVO getVirtualizationType()

 

 

Upgrades and Patches

If you have customized such settings as Java heap settings, you must reapply your customizations after you install 9.10, as the settings are set to the SA default during installation or upgrade.

 

Users, User Groups and Permissions Now in the SA Client

You can now use the SA Client to create users and user groups, manage permissions, change passwords, and set all security policies. These features are no longer available in the SA Web Client. You can use the Administration Tab in the SA Client to do the following:

For complete information, see the SA Administration Guide.


New In Previous Releases

For the latest information on any of these topics, see the manuals.

9.03 Release

This section describes what was new in the 9.03 release.

Patchable Platforms

Support for the following patchable platforms was added:

9.02 Release

Application Deployment Manager (9.02)

Application Deployment Manager benefits from two significant changes in HP SA 9.02. First, Application Deployment Manager now integrates with HP Database and Middleware Automation (DMA – formerly Stratavia Data Palette) through the DMA Flow Component. Second, application definition has been greatly simplified with the introduction of a

Approving Blocked Jobs (9.02)

System Configuration Parameter

Script Running Order

approval_integration.apx.enabled

0 (default) disables the ability to unblock jobs
with an APX.
1 enables unblocking jobs with an APX.

 

approval_integration.apx.uniquename

Specifies the name of the program APX that will handle blocked jobs.

 

 

RPM Folders (9.02)

Sun Solaris Moves to Oracle (9.02)

As of the 9.02 release, Oracle and Sun were in the process of retiring the SunSolve web site and establishing a new Oracle support web site for Solaris patches and patch information. Once this transition is complete,
HP will provide information about how to modify your solpatch_import.conf file to ensure that Solaris patching with SA continues to work correctly. This information will be posted on the standard HP support channels.

For more information on Solaris patching and the solpatch_import.conf file, see the SA User Guide: Application Automation.

For more information, see the Knowledge Base Article KM1032711 at: (http://support.openview.hp.com/selfsolve)

Back to the Table of Contents

 

9.01 Release

For the latest information on any of these topics, see the manuals.

Support for Solaris Patch Bundles (9.01)

This SA release adds support for Solaris patch bundles. You can download Solaris patch bundles and import them into the SA library using the solpatch_import command. You can install Solaris patch bundles directly on managed servers or use Solaris patch policies to install the patch bundles. For more information, see "Patch Management for Solaris" in the SA User Guide: Application Automation.

Detecting Benign Error Codes with Solaris Patching (9.01)

SA can now detect benign error codes when installing Solaris patches. A benign error code is an error code that does not reflect a true error situation. For example, a patch installation may fail because the patch is already installed or because a superseding patch is installed, resulting in a benign error code. SA detects these benign error codes and reports success in most cases. For more information, see "Patch Management for Solaris" in the SA User Guide: Application Automation.


Application Deployment Manager Features (9.01)

The following new features are now available in the Application Deployment Manager.

Behavior When a Pre-Install Script Fails (9.01)

You can specify pre-install scripts in patches, packages and software that run before the patch, package or software is installed on a server. For each pre-install script, you can specify the behavior if the pre-install script fails.
Before SA 9.01, if the error setting for the job specified "Attempt to continue running if an error occurs" and the error setting for the pre-install script specified "Stop Install" and an error occurred in the pre-install script, the job would ignore the script's error setting and continue running.

As of SA 9.01, if this situation occurs, the error setting for the pre-install script applies and the patch or package or software will not be installed. The job will continue running and attempt to install the remaining patches, packages or software.
To retain the pre-SA 9.01 behavior, simply change the error setting on the pre-install script to "Continue".

Approving Blocked Jobs that Run SA Extensions (9.01)

Job Approval Integration in SA allows you to block certain SA jobs from running until they are verified and unblocked. The typical method of unblocking these blocked jobs is by using HP Operations Orchestration (OO). SA 9.01 provides a way to unblock jobs that run program APXs (Automation Platform Extensions) without requiring HP Operations Orchestration. For more information on Job Approval Integration, see the SA Platform Developer Guide.

Restricting Access to RPM Folders (9.01)

In SA 9.01, you can ensure that your Linux managed servers only have access to the set of RPMs in the SA Library that apply to each server. You simply specify in a custom attribute the folders in the SA Library that the server has access to. All other folders will be inaccessible to the server.

With this new mechanism, you can mimic the common Redhat systems administration paradigm of having multiple, distinct yum (Yellowdog Updater, Modified) repositories. This gives you folder-level control over which versions of RPMs can be applied to a given server, allowing you to precisely manage platform update versions, for example Redhat Advanced Server AS4 Update 5 versus Update 6.

This is not intended as a user-level access control mechanism, but rather to restrict the library and folder view of a managed server from access to the full set of RPMs in the SA Library. For information on user level folder access controls and folder permissions in the SA Library, see the SA Administration Guide.

Windows Server 2008 R2 Support (9.01)

This release adds support for Windows Server 2008 R2. If you plan to provision or manage Windows Server 2008 R2 hosts, there are certain additional steps you must take during the patch installation process to ensure full compatibility and support for existing configurations (application configuration, software policies, and so on).

Sunsolve Website Rebranding and the solpatch_import Script (9.01)

Oracle Corp. has rebranded the Sunsolve website therefore, before running solpatch_import-action=create_db as described in the SA User Guide: Server Automation, you must log in to your Sunsolve account and subscribe to patch download automation. For more information, see:

http://support.openview.hp.com/selfsolve/document/KM961930

 

Red Hat Enterprise Linux 5.x PPC64 OS Provisioning (9.01)

While most OS Provisioning procedures are the same for Red Hat Enterprise Linux 5.x PPC64 as documented in the SA Policy Setter Guide and the SA User Guide: Server Automation, there are certain differences.

Red Hat Enterprise Linux 5.x PPC64 Kickstart files should be specified similarly to that shown in the sample file below:

Red Hat Enterprise Linux 5.x PPC64 Sample Kickstart File:

lang en_US.UTF-8
timezone --utc US/Pacific
reboot
text
install
bootloader --location=partition --driveorder=sda,sdb --append="console=hvsi0 rhgb quiet"
#zerombr yes

clearpart --drives=sda --initlabel
part prepboot --fstype "PPC PReP Boot" --size=4 --ondisk=sda
part /boot --fstype ext3 --size=100 --ondisk=sda
part pv.3 --size=0 --grow --ondisk=sda
volgroup VolGroup00 --pesize=32768 pv.3
logvol / --fstype ext3 --name=LogVol00 --vgname=VolGroup00 --size=1024 --grow
logvol swap --fstype swap --name=LogVol01 --vgname=VolGroup00 --size=1000 --grow --maxsize=5888

authconfig --enableshadow --enablemd5
rootpw opsware

firewall --disabled
key --skip
selinux --disabled

skipx

%packages
@Base

DHCP Configuration For PowerPC (9.01)

PowerPC machines must be booted using BOOTP which requires that the dhcpdtool dynamic-bootp flag is enabled in each range statement in the dhcpd_subnets.conf file.

The dynamic-bootp usage is:

range [ dynamic-bootp ] low-address [ high-address ];

For more information about dhcp.conf statement usage, see: http://www.daemon-systems.org/man/dhcpd.conf.5.html.

Network Booting Red Hat Enterprise Linux 5.x PPC64 Servers (9.01)

  1. Mount the new PowerPC server in a rack and connect it to the network. The installation client on this network must be able to communicate with the SA DHCP server on the SA Core network. If the installation client is running on a different network than the SA Core network, your environment must have a DHCP proxy (IP helper).
  2. Use the SMS menu to configure the server to boot from the hard disk on which the operating system will be installed because the OS Provisioning process requires several reboots that default to the local disk.
  3. Start Open Firmware.
  4. Use the boot command to boot the server over the network. This command requires the Open Firmware path to the device you are booting from. You can specify device aliases to a device's Open Firmware path. If you configured the boot order with the SMS menu you can use the printenv and devalias commands to create the alias.

    For example:
    printenv boot-device
    boot-device /pci@800000020000002/pci@2,4/pci1069,b166@1/scsi@1/sd@5,0
    /pci@800000020000002/pci@2/ethernet@1:speed=auto,duplex=auto,
    192.168.157.2,,192.168.157.25,192.168.157.1
    devalias net /pci@800000020000002/pci@2/ethernet@1

  5. After you have set the net device alias, issue the following command:

    boot net:[SERVER_IP],[IMAGE_FILE],[CLIENT_IP],[GW_IP] [ARGUMENTS]
    You need only specify the IMAGE_FILE argument, for example:
    boot net:,yaboot,,

    Executing this command retrieves the bootloader (yaboot) and displays the server boot options. Press Enter to boot the default option (linux5) or wait for the boot to occur automatically.

  6. The Red Hat Anaconda installer starts. If your server has multiple network interfaces, the installer may prompt you to specify the interface to use.
  7. After the booting process finishes successfully, a message appears on the console indicating that the server is ready for OS provisioning. Since the OS Build Agent was installed, the server now appears in the SA Web Client Server Pool list.
  8. (Optional) Record the MAC address and/or the serial number of the server so that you can locate the server in the SA Web Client Server Pool list or in the SA Client Unprovisioned Servers list.
  9. Verify that the server appears in the SA Client Unprovisioned Server list and is ready for OS installation. For more information, see the SA User's Guide: Application Automation.Support for Solaris Patch Bundles.

SE Connector/Storage Visibility and Automation (9.01)

SE Connector Content (9.01)

The following content (which will be installed when you install the patch) was added to the patch uploader for the SE Connector:

Content

Description

SE Storage Scanner

Full SE Connector with SE Client Libraries from versions 6.1.1, 6.2, 6.2.1 and 6.3
SE Connector Update for 6.1.1 SE 6.1.1 Client Libraries
SE Connector Update for 6.2 SE 6.2 Client Libraries
SE Connector Update for 6.2.1 SE 6.2.1Client Libraries
SE Connector Update for 6.3 SE 6.3 Client Libraries

 

To Communicate With This CMS

Remediate with This

SE 6.1.1

SE Storage Scanner policy (base policy with 6.1.1 SE client libraries)
SE 6.2 SE Storage Scanner policy, then with the SE Connector update for 6.2.0 policy
SE 6.2.1 SE Storage Scanner policy, then with the SE Connector update for 6.2.1 policy
SE 6.3 SE Storage Scanner policy, then with the SE Connector update for 6.3 policy

Back to the Table of Contents

 

Known Issues

This section describes cumulative known issues for 9.0 through 9.10. The table lists issues first alphabetically by Subsystem, then numerically within each subsystem.

Known Issues

QCCR1D Symptom/Description Platform Subsystem Workaround

Agent

100660 Windows ADT login fails for administrators that are not user Administrator due to security controls for Windows UAC. Windows Server 2008 using UAC Agent Deployment

Turn off UAC:

  1. In the Control Panel, click User Accounts.
  2. In the User Accounts window, click User
    Accounts.
  3. In the User Accounts tasks window, click
    Turn User Account Control on or off.
  4. If UAC is currently configured in Admin
    Approval Mode, the User Account Control
    message appears. Click Continue.
  5. Clear the Use User Account Control (UAC)
    to help protect your computer check box,
    and then click OK.
  6. Click Restart Now to apply the change right
    away, or click Restart Later and close the
    User Accounts tasks window. After the
    workaround is performed, any user belonging
    to the Administrators group will be able to
    deploy agents.
107917 Failed SA agent installation returns gencache.py error message in the agent log file (%SystemDrive%\Windows\System32\opsware-agent-installer- .log). Windows Agent Installer

Remove all the files from the following three directories,
if they exist, and reinstall the agent.

%SystemDrive%\Program Files\opsware\agent\lcpython15
\Lib\site-packages\win32c om\gen_py\

%TEMP%\gen_py

%SystemDrive%:\Windows\temp\gen_p

110347

Windows servers running a pre-9.0 agent can
perform a scan on an upgraded 9.0 core but not
on a freshly installed 9.0 core because scanning
Windows utilities are retained on the upgraded
core but are absent from the freshly installed core.

Windows Agent

Upgrade the agent on the managed servers that you registered
with SA 9.0.

 

111593 Agent fails to install when there is a gateway problem, but the agent log reports that the installation was successful.

Windows Agent Installer

Make sure the gateway can be reached from the managed server.

118437

Agent deployment fails several times due to timeout issues when the uudecode utility
is not installed on the machine to which the Agent is deployed.

Red Hat or SUSE Linux s390x Agent Deployment/Upgrade

Install the uudcode utility on the machine(s) to which Agents are to be deployed to facilitate Agent deployment.

 

123031

Reprovisioning for Red Hat Enterprise Linux 6 with the ext4 file system is not yet supported.

Linux   None

Application Configuration

50099 Data-manipulation script that includes Japanese
characters in the filename and content fails
with errors.
Windows Application Configuration - Backend Grant Read-Write privileges for Client Features -
Manage Installed Configuration and Backups on Servers.
111765 You are unable to modify Application Configuration
value sets for all scopes (Configuration, Facility,
Customers) even when you have appropriate
permissions.
Independent Application Configuration Grant Read-Write privilege for Client Features - Manage
Installed Configuration and Backups on Servers.

Application Deployment Manager

110220 When using a FileSystem Code component in a Delta Release for an Application, the Delta Release will pick up file modifications and additions, but not file deletions. In other words, a Delta Release will not remove stale files. Independent Application Deployment Manager

None.

You can choose to use a Script component to delete stale files when deploying a Delta Release.

110637

Package Component file import (using the Import Package feature) is unreliable for files that are larger than 100MB.

When creating ADM Package Components, large files may not upload successfully. You may see an error message similar to:

Failed to upload installer.msi
(sent 238547 of419232 bytes).
IO Error: #2038

Independent Application Deployment Manager

Increasing the memory available to the SA Client should allow for files up to 350MB to be uploaded using the Application Deployment Manager. Larger files can be uploaded using the Actions > Import Software menu when editing a package in the Software Library. To increase memory available to the SA Client, modify the “max-heap-size” parameter in the /opt/opsware/occclient/jnlp.tmpl. file.

For example:

<j2se version="1.6" initial-heap-size="128m" max-heap-size="1350m"/>

Note that max-heap-size can be adjusted up to ~1350MB for the 32-bit JVM used by the SA Client.

116762

Deployment into (or undeployment from) a previously managed but now deactivated server reports success. It should report a failure.

When a server is deactivated, all Policies are detached, and all history is discarded.

Independent Application Deployment Manager Delete the server from all of its targets when it is deactivated. The targets can be seen from the list of device groups to which the server belongs.
131220

In the Google Chrome 10 browser, certain operations in the SA Client (for example: Help > About or Tools > Application Deployment Manager) work once and then become unresponsive. This is due to a known problem with Adobe Flash applications in the Chrome 10 browser.

Chromium project bug: http://code.google.com/p/chromium/issues/detail?id=79591

Independent Application Deployment Manager Use Chrome 11 or another supported browser.
133132

The Application Deployment Manager does not install successfully when the Oracle TNS entry is defined using a multi-line format.

Independent Application Deployment Manager
  1. Reformat the pertinent TNS entry in the <TNSdirectory>/tnsnames.ora file (for example, /var/opt/oracle/tnsnames.ora) so that the entry appears on one continuous line.

    Example of multi-line format:

    RAC1SA_TRUTH =
    (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST = host1)(PORT = 1521))
    (CONNECT_DATA =
    (SID = truth1)
    )
    )

    The same entry formatted all on one line:

    RAC1SA_TRUTH= (DESCRIPTION =(ADDRESS = (PROTOCOL = TCP)(HOST =host1)(PORT = 1521)) (CONNECT_DATA = (SID = truth1) ) )

  2. Make sure that there are no blank lines in the tnsnames.ora file.
133378 Workflow cancellation indicates success in the DMA Console, but workflow runs to completion on SA managed server. Independent Application Deployment Manager Use the appropriate process manager for the managed server's Operating System (for example, kill for UNIX and  TaskManager for Windows) to manually terminate the process. 

APX

117680

APX session timeout is not correctly implemented.

 

Independent APX

To increase timeout for Web APX Proxy (Note: this must be
done at all the Slices on all the Cores):

  1. Edit /etc/opt/opsware/apxproxy/apxproxy.conf
    to specify both the session timeout and socket
    timeout. Make sure socket timeout is at least
    equal to session timeout. For example,

    apxproxy.apx.session.timeout=1200000
    apxproxy.apx.socket.timeout=1200000

  2. Edit both /opt/opsware/apxhttpd/conf/httpd.conf.tmpl
    and /var/opt/opsware/ogfs/mnt/root/opt/opsware/
    apxhttpd/conf/httpd.conf.tmpl
    to add a timeout directive.
    Add this property after the "Server" property. For example,

    imeOut 1200

    Remember, unlike apxproxy.conf, the timeout value in
    httpd.conf.tmpl is in seconds, not millisecon

  3. Restart the Core.

Audit and Remediation

81308 An erroneous status is displayed when remediation of registry and COM+ objects fails.
Windows Audit and Remediation - Backend None

BSA Essentials Dataminer

112784

In multimaster environments, Application
Deployment data mismatches between SA and
BSA Essention can occurr if the data is replicated
across the Model Repository Multimaster
Component (vault) to where the BSA Essentials
Dataminer is installed within the first few
milliseconds of a minute.

Independent BSA Essentials Dataminer None.

Database Scanner for Oracle

88091 Database Scanner for Oracle binaries, which are
copied to a managed server during each
snapshot process, are not automatically removed.
Independent Database Scanner for Oracle

Remove the binary files:

  1. From the Navigation pane, select Device ->
    Servers -> All Managed Servers
    .
  2. Right-click the managed server and select
    Run Script -> Select Script.
  3. In the Run Server Script window, click Select
    Script to display the Select Script dialog.
  4. In either the Browser Scripts tab or the Browse
    Folders tab, select the "post-uninstall script for
    Database scanner for Oracle [unix|win]" script
    and then click Select.
    To view this script, you must have privileges on
    the /Opsware/Tools/Server Modules
    com.opsware.server.module.storage.
    dbscanner.oracle
    " folder.
  5. In the Run Server Script window, click Next.
  6. Click Start Job in the Options pane. Do not specify
    any additional parameters.
  7. When the job successfully finishes, the files
    related to the Database Scanner for Oracle
    will no longer be on the cleaned managed server.

 

 

91143

The status of an ASM Diskgroup shown in
the Properties view (for one database instance
only) is different than the status shown in the
Database Configuration Assistant (DBCA) view
(a CONNECTED status is displayed instead of a
MOUNTED status).

Independent Database Scanner for Oracle None.
133226

In order to monitor an Oracle 11G database with the SA Oracle Database Scanner, the XML DB and DBMS_NETWORK_ACL_ADMIN package must exist in the database. 

The SA Oracle DB Scanner needs access to these objects in order to grant privileges and access for itself. If the objects do not exist, then the "pamuserprivilege.sql" will fail and the DB Scanner cannot be run.   An application may or may not install these objects in its Oracle 11G database.

The following error might be displayed under these circumstances:
"PLS-00905: object SYS.DBMS_NETWORK_ACL_ADMIN is invalid". 

Independent

Database Scanner for Oracle

Before executing the SA DB Scanner "pamuserprivilege.sql" in the Oracle database, first perform the following steps to install the XML DB and DBMS_NETWORK_ACL_ADMIN package in the Oracle 11G database.

1) cd $ORACLE_HOME/rdbms/admin
2) sqlplus /nolog
3) SQL> connect <sys_user>/<password> as sysdba
4) SQL> spool install_xml.log
5) SQL> @catqm xdb sysaux temp NO
6) SQL> @dbmsnacl.sql
7) SQL> spool off;

Bug ID: 156909 / QCCR1D 68263 Free space in the tablespace view does not match what is displayed in the Oracle Enterprise Manager (OEM) tablespace. Independent Database Scanner for Oracle

None.

Note: There is an OEM bug about some tablespaces showing the
incorrect used size. The Database Scanner for Oracle gets the
tablespace used size directly from all of its data files, which
avoid the OEM bug.

DMA

133150

Client applications using the DMA APIs will receive URLs in results that reference localhost:7080.

 

Independent DMA Rewrite the URLs to replace localhost:7080 with the name and port of the SA core to which you submitted the original representational state transfer (REST) API request.

Installer

100931

Patch rollback of the SA 7.81 patch displays a failure error:
(Failed to remove software
policy (8710001) ProtocolError:
<ProtocolError for 192.168.161.22/
cogrpc.py: 404 Not found>
)

and fails to remove Storage Compliance (which is a new feature and incompabile with SA 7.80).

After reporting the error, rollback continues to the next component. The rollback completes successfully without other errors and cleans up all patch-related files and folders on the core.

Independent

SA Installer

Manually remove Storage Compliance by running the following command on one of the core servers:
/opt/opsware/bin/smtool --username=detuser --password=<detuserpwd> - remove=com.opsware.server.module.storage.compliance
114346 ADT works after third try. Redhat Enterprise Linux 5 S390X , SuSE Enterprise Linux 10 S390X and SuSE Enterprise Linux 11 S390X Installer

Install uudecode utility.

114639 If you install additional Slice Component bundle instances after patching the SA Core to version 9.XX, wayscript versions are set to version 9.0 rather than to the patch version. Independent

SA Installer

In the SA Web Client:

  1. Log in as administrator (opsware admin user) and
    navigate to Environment -> Customer -> Opsware ->
    Custom Attributes -> CORD_OPSWwayscripts
    .
  2. Identify the SA core server by checking the value field
    of the custom attribute CORD_OPSWway scripts.
  3. Log in to the SA Core server you identified in step 1
    and execute the following commands:
    cd /var/opt/opsware/OPSWpatch/OPSWwayscripts
    /scripts./post_after_startup.sh
  4. Apply any required hotfixes to the wayscripts.
132004 Health check fails with mismatched core component version errors (check_occ_up, lnxisoupload, new_platforms, opswbia_upload) Independent Installer None

ISM Tool

110511

ISM tool fails to upload ISM into a software policy because the tool mistakenly detects the registry key HKLM\Software\Wow6432Nodeidentified, causing it to identify a Windows Server 2008 server as a Windows Server 2008 x64 server.

Windows Server 2008 ISM Tool

If you are developing an ISM on a server that has this
registry key, temporarily rename the registry during
ISM development so that ISMtool will correctly identify
the server as a Windows Server 2008 server.

OCLI

118249

When we upload a package like this
C:\Program Files\Opsware\ocli\scripts>
oupload -O "Windows 2008" -e gb2312
--pkgtype ZIP -d "/"  c:\download\testpkg中文.zip

we get an error
SUMMARY:
Name: exceptions.UnicodeEncodeError
Description: 'ascii' codec can't encode characters
in position 7-8: ordinal not
in range(128)

Win2008 Win2008 R2 OCLI None

OS Provisioning

90667 BCS imported as multiple platform object is not listed during OS Profile creation. Linux OS Provisioning None
100928

RAID deployment fails when the RAID
configuration is captured using ACU
version 8.35.7.0 (linux5 boot image) for valid
RAID configurations on machines with SCSI
drives because the "pretty printing" of SCSI
drive bus values uses 0-based index instead
of 1-based index.

Red Hat Enterprise Server 5 OS Provisioning
  1. Perform captures with ACU Version 8.25.5.0
    (using boot images other than linux5) and deploy
    those.
  2. Modify the raid.hpacu.script custom attribute value for
    RAID Array Configuration on ACU Version:
    8.35.7.0-captured RAID policies to use the correct drive
    indexes.
    For example, modify this captured configuration:
    ; Array Specifications
    Array= A
    ; Array Drive Type is Parallel SCSI
    ; 1:0 (36.4 GB), 1:1 (36.4 GB), 1:2 (36.4 GB),
    1:3 (36.4 GB),
    1:4 (36.4 GB), 1:5 (36.4 GB)
    Drive= 1:0, 1:1, 1:2, 1:3, 1:4, 1:5
    to the following:
    ; Array Specifications
    Array= A
    ; Array Drive Type is Parallel SCSI
    ; 2:0 (36.4 GB), 2:1 (36.4 GB), 2:2 (36.4 GB),
    2:3 (36.4 GB),
    2:4 (36.4 GB), 2:5 (36.4 GB)
    Drive= 2:0, 2:1, 2:2, 2:3, 2:4, 2:5
102830 Cannot modify or enter a timeout value
for pre/post remediate scripts while creating
a new OS Sequence.
Independent OS Provisioning - SA Client None.
103362

After a server is provisioned using a RedHat
DHCP-LESS image in the VLAN, attempting to
reprovision the server causes the server to reboot,
after which the reprovision process fails at the
Anaconda Configure TCP/IP window, prompting
for network information.

Independent OS Provisioning - SA Client None.
103602

After you choose Windows as the OS Family, you cannot use the Manage Boot Client (MBC) to create winpexx-ogfs server records in the MBC Single Form because winpe32-ogfs and winpe64-ogfs image types are not displayed in the PXE image drop-down box.

Windows OS Provisioning - Backend Use the CSV import to generate the pre-unprovisioned devices.
104194

When RAID deployment fails after the RAID
controller configuration has been cleared,
subsequent RAID captures or deployments
will fail unless RAID is first configured manually.

The following error displays:
Exit status: 1280

Error message from ACU: ERROR: (2821)
No controllers detected.

Independent OS Provisioning - Backend

Manually set the RAID controller configuration:

  1. Restart the server and press F8 when prompted.
  2. Create logical drive(s).
  3. Assign physical disks and RAID level.

 

After the RAID controller has been manually configured,
SA can be used to capture and deploy RAID configurations on
the machine.

104739 During a network boot of the server, the following
error displays:
"No driver found" screen appears:
"Unable to find any devices of the type
needed for this installation type.
Would you like to manually select your
driver or use a driver disk? [Select driver]
[Use a driver disk] [Back]
"
Red Hat Enterprise Server IA64 OS Provisioning The missing driver is not required. Press F12 to bypass the driver.
109077

Assign Customer OS Build Plan content script fails if
customer names contain quote characters.

Windows OS Provisioning Backend Specify the customer ID instead of the actual customer name.
111245

When you upgrade, unless you have customized the bm.reprovision_attributes_to_preserve system
configuration value, your custom values will not be
replaced by the new values required for this SA release -
instead, old values are retained.

Independent OS Provisioning Re-enter your values by appending them to this setting
on the SA Web Client
111445

Run OS Sequence does not escalate device group
privilege. Run an OS Sequence that has an attached
device group results in an exception and the job
is not created.

Independent OS Provisioning Enable the Manage Public Device Group privilege for the user
group on either the Client Features tab or Other tab.
111781

When provisioning Windows Server 2003 or 2008
using an OS Sequence to a non-C drive using a
WIM image:

  • Provisioning works for Windows Server
    2003 OS Media.
  • Provisioning fails for Windows Server
    2003 WIM and Windows Server 2008
    OS Media and WIM.
    When provisioning Windows Server 2003
    or 2008 using OS Build Plans to
    non-C drives, Windows 2003 & 2008 OS
    Media installs are supported, but Windows
    2003 & 2008 WIM installs are not supported.

 

OS Provisioning Backend

Windows Server 2003

None.
111845

Provisioned machines using MBC may continually reboot
into the un-provisioned server pool after initial provisioning
because the sequence_id and MAC link were not removed.

 

OS Provisioning - MBC Red Hat Linux After Solaris x86 provisioning is completed, manually:
  1. Delete the link file (the filename is equal to the target server
    MAC address) from the core's DHCP server's /opt/opsware/boot/tftpboot/pxelinux.cfg directory.
  2. If set, remove the sequence_id custom attribute
    from the server.
114523

When performing OS provisioning using
Application Deployment Automation, if the SA OS
Sequence in use includes a device group and
multiple servers are provisioned simultaneously,
some of those server provisioning jobs will fail with
the following error:
Unexpected general exception: com.opsware.device.DeviceGroupVO.modifiedDate
is set to the illegal value.

Linux, Solaris, Windows OS Provisioning Do not include any device groups in your OS Sequence.
115063

After migration, Windows Server 2008 R2 x64 servers
are listed incorrectly as Windows Server 2008 x64 in the
SA Web Client, but correctly as Windows Server 2008
R2 x64 in the SA Client.

Windows Server 2008 R2 x64 OS Provisioning None.
118372

SA fails to complete OS provisioning if the net or subnet from which the machine obtains its IP address does not have PTR records associated with the IP address.

Red Hat Linux 4 and 5 Power OS Provisioning Make sure that there are PTR records associated with the IP address or
specified in /etc/hosts on the OS provisioning DHCP server.
122908 Multipath IO OS Sequences Failing on Linux RHEL5 (physical system) Red Hat Enterprise Linux 5 OS Provisioning Backend

Modify the server's OS Provisioning configuration files as follows:

1. Add the kernel_arguments custom attribute to the OS Installation Profile and set the value to mpath.


2. Add a %pre script to the kickstart file specified by the OS Installation Profile and add the following:

mkdir -p /opsw
mount CORE_IP:/opt/opsware/boot/kickstart/rhel50 /opsw

cp /opsw/miniagent /tmp
/tmp/miniagent --server CORE_IP 8017

Where CORE_IP is the ip address of the SA Core.

129619 ESXi DHCP-LESS: DNS Search Domain was not set via the DHCP-LESS value VMware ESXi 4.1 OS Provisioning Backend None. Anything entered in the "DNS Search Domain" field is inserted into the custom attribute as domain=. Therefore, the DNS domain will not be inserted to the ESXi 4.1 system.
131265 Manage Boot Client utility: WAPX sometimes fails at the second step with: 503 Service Unavailable Error Independent OS Provisioning Backend In OGFS, use the /opsw/apx/bin/osprov/manage_boot_clients_script.
132628 SUSE Linux Enterprise Server provisioning fails on an HP ProLiant server with a CCISS disk. HP-UX OS Provisioning

For post-SUSE Linux Enterprise Server 10 SP2 provisioning on HP ProLiant servers with CCISS disks, ensure that the <code1>autoyast.xml</code1> file has the partitioning configuration specified as shown below:

<partitioning config:type="list">
<drive>
<use>all</use>
<partitions config:type="list">
<partition>
<mount>/boot</mount>
<size>100mb</size>
<partition_type>primary</partition_type>
</partition>
<partition>
<mount>swap</mount>
<size>1gb</size>
<partition_type>primary</partition_type>
</partition>
<partition>
<mount>/</mount>
<size>max</size>
<partition_type>primary</partition_type>
</partition>
</partitions>
</drive>
</partitioning>

132825/130199

During provisioning in a  non-DHCP environment, Red Hat Enterprise Linux 6 provisioning can become interactive if the HPSAlinux_boot_cd.iso remains connected.

Red Hat Enterprise Linux 6 OS Provisioning Backend Eject the boot CD when the server reaches the restart phase or after provisioning becomes interactive.
133102 Reprovisioning using the custom attribute boot_kernel=rhel50 causes reprovisioning issues. Red Hat Enterprise Linux 5

OS Provisioning

For Red Hat Enterprise Linux reprovisioning, do not use the custom attribute boot_kernel or set it to rhel60.
133153 VMware ESX 4.1 OS Sequence with OS firewall enabled fails with a broken pipe exception during the Agent download phase. VMware ESX 4.1

OS Provisioning

The firewall should be disabled during OS Provisioning and re-enabled after.

Patch Management for Solaris

100566

Although the reboot is performed correctly, when you
preview remediating a patch policy on a server, or view
the job status for a patch policy that is already
remediated, the reboot setting might incorrectly
display “Install and Reboot Later” when it should
display “Install and Reboot”.

Solaris Patch Management - Solaris A workaround is not required because the reboot is performed correctly,
even though the display may be incorrect.
111342

Importing clusters with old names using
the solpatch_import command will fail because
Sun has renamed their Solaris patch clusters -
the clusters in your SALibrary may not match the
cluster names from Sun on Sunsolve.

SunOS 5.6 - 5.10 and SunOS 5.10 x86 Patch Management - Solaris Download the latest supplement file from HP LNc. For complete
instructions, see “Obtaining the Solaris Patch Supplementary
Data File” in the SA User Guide: Application Automation.
114156

The solpatch_import –filter option does
not display recommended and/or security
patches if they had previously been marked
obsolete. This became an issue on June 4,
2010 when Oracle changed the criteria for
recommended and security patches
(described here: http://blogs.sun.com/patch/
entry/merging_the_solaris_
recommended_and
).

Solaris Patch Management - Solaris Users with an existing metadata database (solpatchdb) must
delete the solpatchdb.zip, solpatchdb-old.zip and
solpatchdb_supplement.zip
files and run create_db
to have support for recommended obsolete patches.

You must recreate the Solaris patch metadata database
(solpatchdb) if the following are true:
  1. You use the solpatch_import –filter option.
  2. You have run solpatch_import –update_db on
    June 4, 2010 or later.


After you have installed SA 9.01, perform these tasks to recreate
the metadata database (solpatchdb):
  1. Log in to the SA Client.
  2. Select Library in the Navigation pane.
  3. Select By Folder.
  4. Navigate to /Opsware/Tools/Solaris Patching.
  5. Delete the following files:
    • solpatchdb.zip
    • solpatchdb-old.zip
    • solpatchdb_supplement.zip


Follow the steps to create a new metadata database (solpatchdb)
as described in the SA User Guide: Application Automation,
Patch Management for Solaris.
130601 solpatch_import: Import "Fujitsu Solaris 10 OS Recommended Patch Cluster" fails with 'KeyError: 'patch_order.SS' on a Solaris core. The following error displays when importing a large cluster on an older Solaris core:
bash-3.00# echo Fujitsu Solaris 10 OS Recommended Patch Cluster | ./solpatch_import -a import
Importing patch cluster Fujitsu Solaris 10 OS Recommended Patch Cluster note: didn't find end-of-central-dir signature at end of central dir.
(please check that you have transferred or created the zipfile in the appropriate BINARY mode and that you have compiled UnZip properly)
Solaris Patch Management - Solaris - Backend Import a specific patch on your core. See the article from Oracle at https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1020109.1.
132332 After upgrading to SA 9.10, you must manually run update_supplements to see new clusters, such as Fujitsu clusters. Solaris Patch Management - Solaris

SA 9.10 provides new clusters (Fujitsu clusters for Solaris 8, 9, and 10) in the Solaris collection file.
This workaround applies to a mesh that contains different SA cores (such as SA 7.84 or SA 9.01), where the mesh has Solaris patching configured (solpatchdb). After the mesh has been upgraded to SA 9.10, the following command must be manually run on a core server (slice):
/opt/opsware/solpatch_import/bin/solpatch_import -a update_supplements
This command loads the new collection file into solpatchdb.
To see all available clusters, including the new clusters, run the following command:
/opt/opsware/solpatch_import/bin/solpatch_import -a show --available_clusters

Patch Management for Windows

102713

If a patch policy contains one or
more superseded patches, the
number of total rules counted after
remediating or patch installation
is incorrect. Note that the
compliance state of the server is
accurate before and after remediating.

Windows Patch Management - Windows - Backend None.
108451

Windows Patch 944036 (installer for
IE 8) reports install failure (and returns
a non-zero exit code) on Windows Server
2008 x64 managed servers, even though
the patch is installed correctly.
Subsequent patch and compliance
scans will indicate the patch is installed
and compliant.

Windows Server 2008 x64 Patch Management - Windows - Backend A workaround is not required because the patch job succeeded,
even though an error displayed.
105098

Automatically installing recommended
Microsoft patches Q934041 (2000) and
Q924883 (MS07-014) fails. Manually
installing the patches results in a
Non-Compliant server status and a
dialog that is displayed:

Update has already been applied or is
included in an update that has already
been applied.

Windows Patch Management - Windows - Backend Since the patch is not required, set a “never install” exception on
the patches.
110257

If you try to install the March 2010 (or later) MBSA patch database, and
then attempt to install MS10-015 (KB977165) and MS10-021 (KB979683) on to a Windows Server 2008 x86 using a Windows Patch policy, the Patch install job results will incorrectly indicate success. After a patch compliance scan, SA will still report the patches as recommended for the server, and the server will be listed as non-compliant.

Windows Server 2008 x86 Patch Management - Windows - Backend
  1. To install these patches, import the April 2010 (or later)
    version of the BSA Essentials Network patch supplement
    from the BSA Essentials Network on to your SA core server.
  2. Visit http://support.microsoft.com/kb/980966/ to download
    KernelSystemStateCheck.exe to determine whether the
    patch can be installed on your Windows Server 2008 (x86)
    managed servers.
  3. Contact HP Server Automation Support in order to get this file
    qc110257.pyc”. (The Quality Center bug report number is
    QCCR1D 110257.)
  4. On the SA core, copy qc110257.pyc to the SA core’s Data
    Access Engine (spin) server.
  5. As root on the SA Data Access Engine (spin) server, execute
    the following command:

    # /opt/opsware/bin/python2 qc110257.pyc

  6. Assuming Microsoft's KernelSystemStateCheck.exe utility reports a pass result, use the ad-hoc Install Patch task window to install the version of MS10-015 (KB977165) that has a file name of
    Windows6.0-KB977165-x86.msu, and the version of MS10-021
    (KB979683) that has a file name of Windows
    6.0-KB979683-x86.msu.
Note: The Install Patch job progress may show “Was Not Installed” or
“side effect” messages. These progress messages may not be accurate.
The true indicator of whether these patches installed or not is when after the
Install Patch job completes (with reboot), MS10-015 (KB977165) and
MS10-021 (KB979683) are no longer recommended, and the compliance
indicators for these patches no longer show a red X.

Note: The SA Client will show the mpsyschk.exe version of these patches as
recommended or installed.
110471

Attempts to install the patch for
KB944036 (Installer for IE8) using SA will fail.

 

Windows Server 2008 x86

Patch Management - Windows - Backend Log on to the managed server and install the patch for KB944036 manually.
111397

After remediating the vendor recommended
policy on a Windows managed server,
the server's recommended patch list shows
additional patches that need to be installed,
requiring the vendor recommended policy
to be remediated again. This sometimes
occurs when older patches introduce
problems that newer patches already fixed.

Windows Patch Management - Windows - Backend None.
129551

Windows systems that use .cab files for remediation time out during the installation process for a vendor recommended policy. When installing multiple .cab files without reboot, calls to the Windows API UpdateSearcher.Search do not return in a timely manner, causing the timeout.

Windows Patch Management - Windows - Backend After the remediation job fails (due to the timeout), reboot the server to complete the timed out job and then run the remediation job again.
130284 Install patch Q979309 failed on a Windows 2008 R2 server with exit code 4. Windows Patch Management - Windows - Backend Install KB978601 and KB979309.
131240 If you do not have the SA 9.10 Agent installed on a managed server, the Reboot Server option will not change the server's Reboot Required state from "Yes" to "No". Windows Patch Management - Windows - Backend Upgrade the Agent on your managed server to the SA 9.10 Agent and then reboot the server. The server's Reboot Required state will then accurately display the state as "No".

SA Client (Framework)

105671

The SA Client cannot be installed under a localized (I18N) directory if the directory path contains non-ascii characters. Windows SA Client Framework Install the SA Client Launcher in a path containing only ascii characters.
115211 Launching the SA Client under Windows Vista or Windows 7 causes flickering/redrawing of the screen. Windows Vista, Windows 7 SA Client Framework Disable the Windows Aero graphical user interface and/or use the Windows Classic display.
115403 The SA Client freezes when any of the following items is launched for the first time: Application Deployment, Web Automation Platform Extension (APX) processes (including OS Build Plans and HP Virtualization), and reports. Windows SA Client Framework

Use the Applications tab in the Windows Task Manager to stop the SA Client. Restart the SA Client.

SA Client (Search)

66448 Some discovery dates for SAN arrays,
NAS filers, and switches will not display
as expected, although they are
technically correct, if the user profile is
set to a non-UTC timezone for Storage
System Discovery Date.
Independent SA Client (Search) None.

SA/NA Integration

90653

SA 7.8x and SA 9.x with NA7.5x integration
fails.

Independent SA/NA Integration

Perform the following actions:

  1. In the jboss_wrapper.conf file, comment out the
    following lines: #wrapper.java.additional.6=-Dorg.omg.
    CORBA.ORBClass=com.sun.corba.se.internal
    .Interceptors.PIORB

    #wrapper.java.additional.7=-
    Dorg.omg.CORBA.ORBSingletonClass=
    com.sun.corba.se.internal.corba.ORBSingleton

    #wrapper.java.additional.8=-
    Xbootclasspath/p:/opt/NA/server/ext/wrapper/lib/
    CORBA_1.4.2_13.jar

  2. Restart truecontrol.

SA-OO Integration

102614

The SA/OO Integration feature is not
available until after you import the required
OO SDK Client Certificate.

Note: OO SDK Client certificates support
different versions of OO. SA 9.01 contains
an OO SDK Client Certificate for OO versions
7.51, 7.6, and 9.0. Make sure you have a
certificate that is compatible with
your SA version.

Independent SA/OO Integration If you have a mesh core containing one master core and one or
more slave cores, complete the following steps for the Web
Services Data Access Engine (twist) component on the master
core and on all slave cores.

If you have a sliced core installation containing one or more slices,
complete the following steps for the Web Services Data Access
Engine (twist) for each slice. Use the following procedure to
import the certificate:
  1. Enter the following command to stop the twist
    component:
    /etc/init.d/opsware-sas stop twist
  2. Enter the following command to export the OO
    Central Certificate:

    /opt/opsware/jdk1.6/jre/bin/keytool
    -exportcert -alias pascert -file
    /tmp/oocentral.crt -keystore
    /var/opt/opsware/twist/oocert

  3. Import the OO Central Certificate to the SA JRE Keystore.
    The JRE keystore default password is changeit.

    /opt/opsware/jdk1.6/jre/bin/keytool
    -importcert -alias pas -file
    /tmp/oocentral.crt -keystore /opt/opsware/jdk1.6/jre/lib/security/cacerts

  4. Make sure there are no errors when you entered the
    previous commands.
  5. Enter the following command to make sure the
    certificate was imported successfully:
    /opt/opsware/jdk1.6/jre/bin/keytool
    –list –alias pas –keystore
    /opt/opsware/jdk1.6/jre/lib/
    security/cacerts


    Example output:
    pas, Feb 3, 2010, trustedCertEntry,
    Certificate fingerprint (MD5):
    DF:DD:22:1B:A2:1E:A9:9C:1C:AF:8F:
    E0:14:1F:B5:E0
  6. Enter the following command to start the Web Services Data Access Engine (twist):
    /etc/init.d/opsware-sas start twist
132884

OO servers use a certificate that is bundled with SA 9.10 and that is used to connect SA to OO. This certificate expires May 21, 2011. As of today, a newer OO certificate is not available to bundle in SA.

The certificate will be updated when you apply the next OO patch, but, as a consequence, the SA OO integration will fail. If this happens, you must manually import the certificate into SA.

Note: If you do not update OO, the integration will continue to work.

 


Independent SA-OO

To manually install the certificate:

  1. Stop the Web Services Data Access Engine.
  2. Transfer the OO certificate to SA:
    1. /opt/opsware/jdk1.6/jre/bin/keytool -exportcert -alias pascert -file /tmp/oocentral.crt -keystore /var/opt/opsware/twist/oocert
    2. /opt/opsware/jdk1.6/jre/bin/keytool -importcert -alias pas -file /tmp/oocentral.crt -keystore /opt/opsware/jdk1.6/jre/lib/security/cacerts
  3. Check that the OO Central Certificate was imported successfully:
    1. /opt/opsware/jdk1.6/jre/bin/keytool -list -alias pas -keystore /opt/opsware/jdk1.6/jre/lib/security/cacerts
  4. Start the Web Services Data Access Engine.

When a new OO certificate becomes available, use the following process to install it:

  1. Stop the Web Services Data Access Engine.
  2. Transfer the OO certificate to SA:
    1. Manually obtain the new OO certificate.
    2. Save it in: /tmp/oocentral.crt
    3. Enter the following command:

      /opt/opsware/jdk1.6/jre/bin/keytool -importcert -alias oocentral -file /tmp/oocentral.crt -keystore /opt/opsware/jdk1.6/jre/lib/security/cacerts

  3. Check that the OO Central Certificate was imported successfully:
    /opt/opsware/jdk1.6/jre/bin/keytool -list -alias oocentral -keystore /opt/opsware/jdk1.6/jre/lib/security/cacerts
  4. Start the Web Services Data Access Engine.

If you follow this second process, the new and old certificates can coexist on the server. Co-existence might be useful if SA integration with an older OO is required.

If you want to use the same alias name (pas alias), you must delete the older certificate first:

/opt/opsware/jdk1.6/jre/bin/keytool -delete -alias pas -keystore /opt/opsware/jdk1.6/jre/lib/security/cacerts
/opt/opsware/jdk1.6/jre/bin/keytool -importcert -alias pas -file /tmp/oocentral.crt -keystore /opt/opsware/jdk1.6/jre/lib/security/cacerts

SA/SAR Reports

105234

In the SA Client in an NA-enabeld core,
if you run the Connections by Network
Device report and set the parameter to
Device Name Equals [Any Value], the search
returns no results.

Independent SA Client Reporting Run the report using the following parameters:

Device Contains
107293 Scheduled reports exported to .xls do
not display charts or graphs
(“Unsupported Image error” is displayed
instead). However, tables are sent correctly.
Graphs are not visible in the .xls file, but the
report should not display empty image blocks.
Independent SA Client Reporting None.
112434

The “Application Deployment” and “Patch”
folders and their reports in the BSA
Essentials/SAR Client 2.0/2.01 installation
patch are missing. These folder definitions
are required to view the Application
Deployment and Windows patch reports.

Independent SA Client Reporting After you complete the installation process for BSA Essentials 2.0/2.01 patch and download content from the BSA Essentials Network for the product/stream you subscribe to, complete the following steps:

Log in to a BSA Essentials core server.

  1. Change your user to become the BSA Essentials
    super user on the server:
    su - ombd
  2. Enter the following commands:

    cd /opt/opsware/omdb/deploy/birt.war
    cp report_def.xml report_def_org.xml
    vi report_def.xml
  3. Add the following two lines in the section of the
    report_def.xml
    file:

    application_deployment_reports

    top_level_patch_reports

    Example: <folder name="reports">

    <display_name>Reports</display_name>

    <folder_reports></folder_reports>

    <subfolders>

    <subfolder_name>
    application_deployment_reports< /
    subfolder_name>

    <subfolder_name>top_level_patch_reports
    </subfolder_name>

    .....

    .....

    /subfolders>

    <parent>none< /parent>

    < /folder>

  4. Save the report_def.xml file.
  5. Launch the BSA Essentials Java Client.
  6. Click on the Reports folder to see the “Application Deployment” folder and “Patch” folders.

SA Web Client

109000

Internet Explorer enhanced with Security Configuration (IE ESC) that is enabled to access the SA Web Client blocks some features of SA Web, such as the search function.

 

Independent SA Web Client

There are two solutions to this issue:
1. Add the SAS Web core URL to IE's trusted sites list.

When using IE with ESC enabled to access the SA Web Client core login page, you will be asked whether or not to trust the core web site. You must click the Add button in order to add the core web site to the list of trusted sites.
To Manually add the core URL to the trusted sites list, in IE select Tools -> Security -> Trusted Sites, enter the entire URL (for example, https://192.168.181.130) and then click Add. Restart your browser to ensure all new settings are accepted.

2. Disable IE ESC altogether

Go to the Server Manager (the first icon near the Start Menu on most systems, or the top left hand side icon on all configurations). The Server Manager view should be automatically selected on the left side panel. On the right side panel, there is a Group label named Security Information. On the right hand side of the pane, in Security Information, click the link named Configure IE ESC. For both Administrator and Users, select Off and then click OK. Restart your browser. IE ESC is now disabled.

118067

Chinese Date format: Commonly used date
formats, like yyyy ’year’ mm ‘month’ dd ‘date’
and ‘yyyy-mm-dd’ are not listed in the user
profile setting, so users cannot select a
favorite date format.

Win2008 Win2008 R2 SA Web Client None
118068

User’s  preferred  datetime format is:
“星期五 十月 22, 2010 15:16 CST”, but in the SA Web Client, all dates and times are displayed as “Fri Oct 22,2010 14:04 CST”

Win2008 Win2008 R2 SA Web Client Framework None
131019 After locales are enabled, the SA Web Client fails to start. Windows SA Web Client None

Satellites

97659

Network scans to a satellite realm fail for hosts with the error:
XML document structures must start and end within the same entity.

Windows Satellites In the SA Client Options select Tools -> Options-> Unmanaged Servers -> Advanced and remove the argument -S %GATEWAY_IP% from the NMAP parameters. The network scan should complete successfully.
91097

In some cases, in the SA Web Client Manage Gateway page, changes to bandwidth throttling values between two gateways do not persist.

Independent Satellites

You must apply any bandwidth changes between gateways on the Core Gateways only. Changes made on other gateways will not take effect.

Script Execution

79545

Exporting a Run Server Script Job output containing multi-byte characters (Japanese/Korean) to .csv results in question marks in place of the multi-byte characters.

Windows Script Execution Export the job results in .txt format to eliminate the garbled text.

SE Connector

88755

There is no Target and Target Volume information displayed in the storage volume access path view for a LUN

Independent SE Connector None
91582

When you perform a provisioning operation for an HP EVA array (such as create, delete, or modify a volume or pool), the changes for the volume or pool might not be immediately available in the corresponding Inventory view in SA after running the "Update from Storage Essentials" process.

Independent SE Connector After 30 minutes has lapsed, run the "Update from Storage Essentials" process again. See the Storage Essentials SRM Software User Guide for information about provisioning EVA arrays.
105778

When a server on which SE Connector is running is directly deactivated and deleted, selecting Administration -> Storage Scanners -> <The names of the SE Scanner on "Host"> shows stale entries of Storage scanners in the Scanner panel. The stale entries count will increase, depending on how many times the server is deactivated and deleted from the core.

Independent SE Connector Manually delete the inactive Storage Scanner entries from the Storage Scanner panel by using the Remove menu option provided for each entry.

Server Automation Installer

111215

Restoring OS Provisioning Stage 2 images fails on SUSE Enterprise Linux 9, which is a deprecated platform.

SUSE Enterprise Linux 9 Installer You can restore the OS Provisioning Stage 2 images by manually running the restore_stage2.pyc script. This script is located in:
<distro>/opsware_installer/tools/restore_stage2.pyc

Software Management

100754

You cannot set the timeout value for the time it takes to install or remove software or execute scripts to anything other than the default value of 5 hours - the job times out at 5 hours. This timeout value is specified by
"way.remediate.action_timeout" in the SA Web Client.

The job fails with the message "The request to retrieve information from the Agent failed because it timed out. If the problem persists, please contact your HP Server Automation Administrator."

Independent Software Management None
101517

After performing a software remediation, the compliance status might incorrectly show servers as being out of compliance, because there is a caching delay in the Web Services Data Access Engine (twist).

Independent Software Management Run a Software Policy Compliance scan. This will show the correct compliance status. For more information, see "Software Compliance" and "The Software Policy Compliance Scan" in the SA User Guide: Application Automation.
102564

Software Compliance scan status displays a Scan Failed status after attaching and remediating a software policy if the file solpatchdb.zip (the solaris metadata database) is missing.

Solaris Software Management - API Compliance

Use solpatch_import to create the metadata database.

See the Patch Management for Solaris in the SA User Guide: Application Automation for more
information about solpatch_import.

102934

If you run a large remediate job (for example, 500 servers), you might encounter a Web Services Data Access Engine (twist) cache full exception while running compliance across the servers.

Independent Software Management - API Compliance Increase the cache size.
115665

Migrating a Windows Server 2008 R2 x64 server, attached to a dynamic device group with the rule Operating System=Windows Server 2008 x64 specified, prevents all Application Configurations, remediated using a Software Policy, from being detached from the server.

Windows Server 2008 R2 x64 Software Management None
118747 The install/uninstall software status is Failed for all packages, even for packages that were successfully installed. Linux Software Management - Backend

Set the way.remediate.yum=0 in the SA Command Center system configuration.

 

132577

When you remediate a software policy that contains patches, you see a red cross on the software-policy icon in the Management Policies > Software Policies window.

The following message is displayed:

"There is nothing to be done on this job."

Solaris, HPUX, and Windows Software Management None

133097

Running a compliance scan using a software policy that contains a large number of software policy items might generate errors if the following conditions exist:

  • The software compliance scan runs before the previous scan finishes.
  • An attempt is made to recalculate device groups when device membership has changed.
  • A software policy is detached.

                                                                                          
There is no exact number of items in the software policy that will cause this issue; the higher the number, the higher the probability of an error. 

  Software Management None
133157 Script permissions are not updated correctly in the SA Client. Windows Software Management

Reset the Manage Server Script feature permission to restore the permissions as follows:

  1. Set the Manage Server Script = None.
  2. Save the changes.
  3. Reset it to the value you require.
  4. Save the changes.
133403

When scanning software compliance of a device group or multiple servers, the scan fails on Solaris servers with the following exception:

"SEVERE Exception in polling scan compliance status: java.rmi.ServerException: RemoteException occurred in server thread; nested exception is: " ....


Solaris Software Management, Backend

Scan the servers one at a time.

Software Repository

131751

HP Server Automation 9.10 configurations that use a Solaris machine as the Network File System (NFS) server may encounter unexpected behavior and unreliable performance. Due to known instability issues with Solaris NFS, this configuration should be avoided. The recommended configuration is a Linux NFS server, which works reliably with either Solaris or Linux clients.

Solaris Software Repository The recommended configuration is a Linux server as the NFS, which works with either Solaris or Linux machines as clients.

Storage Host Agent Extension

93630

LUNs that are multipathed by EMC PowerPath are shown as both "ROOT" and "LUN" in the Inventory -> Storage -> Volumes Panel alongside LUNs that are correctly displayed. The SCSI Bus number provided by PowerPath (using the powermt command) does not match the bus number of the disks (LUNs).

Windows Storage Host Agent Extension None
93690

The Server -> Relationships -> SAN Switches
panel on a virtual server is empty/only displays
SAN switches to which the given server is
directly connected.
In some cases, a server may depend on SAN
switches that are not displayed in this panel.
For example, a virtual server may be using
storage allocated from a hypervisor that was
allocated storage from a SAN.

Independent Database Scanner for Oracle None.
105382

When you run the storage snapshot specification,
the disk capacity information is changed in the
Inventory -> Storage -> Disk panel. This occurs
if there is a mismatch in the disk names, as
reported by the hardware registration script
and the storage snapshot specification.

Windows 2008 Storage Host Agent Extension Reboot the server after changing disk information
(such as installing or uninstalling multipathing software,
presenting new LUNs, deleting LUNs, and so on),
and run the hardware registration before running
the storage snapshot specification.
105953

An EMC Symmetrix array that is discovered
through SE Connector can report more than
one storage volume with the same LUN number
presented to a managed server. Running the
storage snapshot specification on the managed
server will succeed; however, the Inventory
-> Storage -> File Systems
and Inventory
-> Storage -> Managed Software
panels
will be empty. In addition, some host volumes
with a LUN service type will not be displayed
in the Storage -> Inventory -> Volumes panel.

Independent Storage Host Agent Extension None
105953

The right-hand panel under
Inventory -> Storage -> Volumes does not
display the supply chain and composition
information properly (or the information is
missing altogether) for some volumes that
were created out of LUNs

AIX Storage Host Agent Extension Delete the stale volumes on the AIX managed server and
run the storage inventory snapshot specification.
106699

For managed servers with mirrored volumes,
if one of the disks that is part of a mirrored
volume fails or is removed, the state of the
volume is shown as "Failed Redundancy"
in the Disks Management panel. However,
in the Inventory -> Storage -> Volumes panel
for the managed server, the status of this
volume is shown as "OK", even after running
storage snapshot specifications.

Windows 2008 Storage Host Agent Extension None
107944

Running a storage snapshot specification on
unsupported ESX 3.0.x servers returns an error
message that indicates unsupported namespace
in content of SOAP body. Storage related
information for ESX 3.0.x is not stored and displayed
in the SA Client.

VMware ESX 3.0.x Storage Host Agent Extension None
111724
/111727

Host Storage Inventory does not support VMware
servers that have VMDK on NFS datastore. Therefore,
no storage information will be collected on VMWare
servers with this configuration.

All VMware servers Storage Host Agent Extension None
Bug ID: 149406 / QCCR1D 60760

Solaris LVM RAID on Soft Partition on slices stops
responding, resulting in a defective storage supply
chain.

Independent Storage Host Agent Extension None
Bug ID: 149707 / QCCR1D 61061

The SNIA v1 HBAAPI Extension reports two single
port cards when a single dual port card is present
in a multi-port card.

Independent Storage Host Agent Extension None
Bug ID: 151921 / QCCR1D 63275

When you add a mirror to concatenated or stripe,
there is no distinction between the volume types
"Mirror Concatenated" and "Mirror Striped" in the
Volume Manager labels. Note that
"Mirrored Concatenated" and "Mirror Striped" are
distinct on the volume manager on the host, such
as on the Veritas Volume Manager.

Independent Storage Host Agent Extension None. The type of volume manager might not match the
native tool, such as the Veritas Volume Manager.
The STORAGE_TYPE value is the immediate node
in the supply graph, which is the storage type of the
most decendent volume.
Bug ID: 152016 / QCCR1D 63370

The value stored in
STORAGE_COMPONENTS.STORAGE_DRIVE is a
different format on Solaris 5.10 than on Solaris 5.8
and 5.9. The different format for 5.10 causes a
broken storage supply chain on affected servers.

Unix Storage Host Agent Extension Check the version number in the /etc/format.dat file on
the server. If it is less than 1.28, update the file.
Bug ID: 152942 / QCCR1D 64296

On a Windows 2003 server with the SNIA library
from QLogic 9.1.4.15 HBAAPI, Fibre Channel
Adapter and storage volume information might
not be discovered by the Storage Host Agent
Extension, causing fibreproxy.exe to stop
responding.

Windows Storage Host Agent Extension For Windows Server 2003 and Microsoft Windows 2000
operating systems, use the native Microsoft SNIA library
instead of the SNIA that is provided by the QLogic driver.
Download the Fibre Channel Information Tool to add the
Microsoft HBAAPI support to the operating system.
For Windows 2003 SP1 or later, the Microsoft HBAAPI
support is built in. If the SNIA's version of hbaapi.dll is
installed on the operating system, remove it.
Bug ID: 154418 / QCCR1D 65772

When you snapshot a Unix server that has a
QLogic driver installed, there is no:
FC adapter information in the Hardware view.
Composition and connectivity information for any
SAN volume in the Volumes pane.

Independent Storage Host Agent Extension Install patches 108434 and 108435 on Solaris 8 SPARC
servers. The Storage Host Agent Extension on Solaris
5.8 SPARC requires these patches.
Note: There is no known workaround for Red Hat 3 or
Red Hat 4 servers using QLogic controllers.
Bug ID: 154971 / QCCR1D 66325

Veritas Storage Foundation 4.3 with QLogic
9.1.4.15 results in invalid fibre proxy SCSI
addresses. The SAN storage volume displays
both LUN and Root as the Service Type. There
are two lines for the physical drives: One line
displays LUN and the other displays Root.

Independent Storage Host Agent Extension None
Bug ID: 155476 / QCCR1D 66830 The file system is not displayed on the server
storage file system panel when the partition and
format on the Windows server is mounted to an
empty NTFS folder. There is no support for mounting
Windows 32 file systems on non-drive letter locations.
Windows Storage Host Agent Extension

None

Note: The Storage Host Agent Extension does not report file
systems that have non-drive letter mount points.
The Storage Host Agent Extension does not report file systems
that have multiple mount points.

Bug ID: 157044 / QCCR1D 68398

Fibreproxy is broken on Windows 2000 SP4 server
with a QLA2310 HBA and vendor driver version
9.1.4.10. A storage inventory snapshot does not
gather and supply complete data, including storage
volume and FCA information.

Windows Storage Host Agent Extension None
Bug ID: 157579 / QCCR1D 68933

When you run take a Storage Host Agent Extension
snapshot by running fibreproxy on a Windows server
where Emulex LP850, LP952, LP9002, or LP9402 is
installed, three FibreChannelTargetMappings are
returned, two of which are duplicates. This symptom
does not occur with Emulex driver 1.30a9.

Windows Storage Host Agent Extension None
Bug ID: 158923 / QCCR1D 70277

If you run the chpath command as shown below to
take a Storage Host Agent Extension snapshot for
each available path to the device, all the MPIO paths
to a logical device become disabled. In this state,
the system calls used by the diskproxy and mpioproxy
will stop responding.
chpath -l hdisk2 -p fscsi0 -s disable xx

AIX Storage Host Agent Extension None
Bug ID: 159156 / QCCR1D 70510

After you update a LUN mapping (and remove the
initiator ports) from a mounted SAN volume on a
server, the old LUN mapping information still
displays in the SAN array volume view and in the
server storage volume view. An additional access
path is displayed in the SAN array volume view
(Access Path subview) for the volume for which
LUN mapping was removed. The access path
that shows no initiator device and/or initiator port
information is the correct one. The incorrect access
path is removed from the display when the next
Storage Host Agent Extension snapshot is run.

independent Storage Host Agent Extension Take a snapshot of the server to which the volume was
mapped or partitioned.
Bug ID: 159580 / QCCR1D 70934

The SAV displays incorrect information after adding
a zone to a fabric. The zone is not associated to the
correct server/port/WWN.

independent Storage Host Agent Extension None
Bug ID: 164951 / QCCR1D 76305

The multipath information is not reported correctly
for a server that has HP-UX 11iv2 OS installed and
Veritas DMP managing the multipathing in the
SA Client. The SNIA library does not support HBA_GetFcpTargetMappingsV2r.

HP-UX 11iv2 Storage Host Agent Extension None
Bug ID: 167103 / QCCR1D 78457 If you perform a core upgrade to SA 7.50 and
ASAS 7.50 and then run the customer extension
to upgrade a Storage Host Agent Extension on
the host, the host disappears from the INTERFACE
table and the host's STORAGE_DRIVE does not
appear in the STORAGE_COMPONENT table.
Independent Storage Host Agent Extension It may take one to two hours for the host and drives to repopulate
their tables. Verify that the host is present in the INTERFACE
table and that the STORAGE_DRIVE element is present in the
STORAGE_COMPONENT table.
Bug ID:168889 / QCCR1D 80243

If you disable a volume in Veritas DMP and
subsequently take a new Storage Host Agent
Extension snapshot, it appears as if the the
updated volume is still managed by Veritas DMP.

Independent Storage Host Agent Extension When constructing LVM modules on the HP-UX 11.31 platform,
use agile DSF devices. There is no workaround for other platforms.

Virtualization

90019 If a system has more than one virtual network
with the same name, even if those networks
are managed by different hypervisors,
scanning for virtual servers fails due to
a violation of unique name constraints.
Windows Server 2008/Hyper-V Virtualization Do not use duplicate virtual network names.
106085 If your Hyper-V server has more than one IP
address, SA might change the Management
IP address from the one you registered to one
of the other IP addresses.
Windows Server 2008 pre-R2 server Virtualization - Hyper-V To prevent this problem, you need to manage your
Windows 2008 pre-R2 server from a Windows 2008
R2 server and make sure the option to allow the
management operating system to share the network
adapter is not selected. The following gives the basic
steps to accomplish this, however, see your Microsoft
Hyper-V documentation for complete details. More
information may also be available by searching the internet
for "New in Hyper-V Windows Server 2008 R2" and
"Hyper-V Remote Management: You do not have the required
privileges to complete this task."
Make sure the administrators on the pre-R2 and R2 servers
have the same password.
Log on to the R2 server and start the Hyper-V Manager applet.
Right-click on the Hyper-V Manager and select Connect to Server.
In the Select Computer window, select the "Another Computer"
radio button and enter the name of the pre-R2 server.
An icon for the pre-R2 server will appear in Hyper-V Manager.
Select the icon for the pre-R2 server and open the Virtual
Network Manager.
Highlight the NIC whose configuration you need to change.
Under the Connection type, unselect "Allow management
operating system to share this network adapter."
Click OK.
104418 The reported OS property text for ESX servers
is inconsistent between direct (SA Agent) and
indirect managed (vCenter) cases.
VMware ESX (all versions) Virtualization - Backend (VMware) None
105999 After cloning an SA-managed virtual machine, when
the clone starts up for the first time but cannot obtain
network connectivity, agent revival will fail to create a
new server record for the cloned MVM.
Independent Virtualization - Backend (VMWare) Restart the agent on the cloned machine after network
issues are resolved and the agent will correctly register
as a cloned MVM.
106909 Clone Virtual Machine job will fail the Registering
Server step if the Windows Shutdown Event Tracker
is enabled on the source virtual machine. This is
because the Shutdown Event Tracker waits for user
input before it completes rebooting, so the SA Agent
registration cannot complete.
Windows Virtualization Disable the Shutdown Event Tracker on the clone
source virtual server. Windows 2003 x64 cloning
requires a manual reset to resume virtual machine
images customization.
109887 The snapshot view is not available on an ESX server
that is managed by vCenter.
Red Hat Linux Virtualization Manage ESX directly snapshot view.
110035 When a hypervisor that is dual-managed (through
Virtualization Service and SA Agent) loses one of its
management paths (such as when. the Virtualization
Manager or VCenter is removed from SA), the Login
Credentials panel does not display in the server
browser panel and the hypervisor credentials do not
display in the Properties view.
VMWare ESXi Virtualization Right-click on the hypervisor, select "Refresh Server",
and then press F5 (Refresh) to refresh the client so that
the Login Credentials panel displays in the server browser.
111307 If you add an ESXi server with larger hardware
configuration data, the add operation suspends
processing.
ESXi Virtualization - Backend (VMWare) Reconfigure the server with fewer CPU counts in hardware
information.
111780 Hypervisors are not loading. Windows Virtual Center Check that the hypervisor version you are using is supported.
Or check to see if the hypervisor is in a NOT RESPONDING state.
111789 Adding two vCenters concurrently results in
one of the automatically triggered reload data
to suspend processing.
Independent Virtualization - Backend (VMWare) Add the vCenters separately.
111922 The Create Virtual Machine operation on an
SA managed ESX 3.5 server fails with an
error message of com.vmware.vim25.
VirtualMachineConfigSpec.
ESX 3.5 Virtualization - Backend (VMWare)

After the SA 7.5 release, one of the VMM library jar files
was changed from OPSWvmm-vmware.jar to
vmm-vmware.jar. When an upgrade is performed from
SA 7.5 directly to SA 9.0, or from SA 7.5 to SA 7.8 to SA 9.0,
and any virtualization operation is invoked on the ESX
hypervisors, the VMM package gets remediated first with
the new package but the OPSWvmm-vmware.jar file is
left untouched. This causes the consecutive virtual
machine create operations to fail.
The following workaround is intended for any ESX hypervisor
that is managed by an Agent in SA and whose virtualization
aspect will still be handled through the same route (not via VS)
in SA 9.0.

    1. Create a script.
        • From the Navigation pane, select Library -> By Type -> Scripts ->
          Unix.
        • From the Actions menu, select New and then enter the following
          information:
          Name: Clean VMM on ESX
          Location: Select Package Repository -> All VMWare Linux ->
          VMWARE ESX Server <any version>
          Script Content:
          1. unlink /opt/opsware/vmm/lib/OPSWvmm-vmware.jar >
          /dev/null 2>&1
        • Description: Enter a brief description, as necessary.
        • Leave the defaults for the remaining fields and then select
          File -> Save to save and close the window.<
      1. Create a dynamic device group and add the target servers
        to this device group.
      2. Run the script on the servers in the device group created above.

      Note: This script can be used on all ESX versions.
      There is no need to duplicate it in different packages
      or to create a separate device group for each hypervisor version.

    111972 Create Virtual Machine fails on a directly
    managed ESX hypervisor if the virtual
    machine's datastore name contains
    special characters.
    ESX Virtualization - Backend (VMWare) Change the datastore name so that it does not contain
    special characters.
    116276 After an SA Agent is installed and before
    hardware registration has completed,
    you can create or modify a virtual machine
    with a memory value that is larger than the
    hypervisor's physical memory. The job
    completes successfully.
    Windows 2008, Windows 2008 R2 Virtualization -
    Hyper-V
    Run a full hardware registration on the Windows server.
    After hardware registration is completed,
    SA will not allow you to use memory that is
    greater than the maximum memory allowed on a
    virtual machine for the actions to create and modify a
    virtual machine.

    Web Services Data Access Engine

    111039 An out-of-memory error is encountered in
    the Web Services Data Access Engine
    Red Hat Linux/Solaris Web Services Data Access Engine (twist) The default maximum heap size for Web Services
    Data Access Engine has been increased to
    2560MB from 1280MB.
    112222

    The Web Services Data Access Engine
    does not start and records the error:

    Could not reserve enough space for object
    heap in:
    /var/log/opsware/twist/boot.log

    The default maximum JVM heap size has
    been increased to 2560 MB, and as a result,
    the Web Services Data Access Engine (twist)
    does not start properly on Linux AS3 32-bit
    systems due to a two-gigabyte memory limit
    for a single process running on JVM on 32-bit
    systems.

    Platform: Red Hat Enterprise
    Linux AS3
    32-bit
    Web Services Data Access Engine (twist)

    Before upgrading, edit the file:

    /etc/opt/opsware/twist/twistOverrides.conf
    and add the following entry:
    twist.mxMem=<memory size in Megabytes>
    The value must be 2000 megabytes or less.
    Example: twist.mxMem=1960m


    Back to the Table of Contents

    Fixed Issues For 9.10

    This section describes issues that were fixed in 9.10. The table lists issues first by subsystem, then numerically within each subsystem.

    Fixed Issues for This Release

    QCCR1D Symptom/Description Platform

    Agent

    89053 The agent does not handle non-English characters correctly. Windows 2008
    100069 NameError exception occurs. Windows
    114273 Hyper-V VM running W2K8 x64 R2 is incorrectly displayed as a hypervisor. Windows Server 2008 R2 x64
    120303

    When a user account is locked, the OGSH freezes and the agent on the target server performs a core dump.

    Solaris
    130348 Incorrect CPU speeds reported on some IA64 HP Server RX2660 systems. HP-UX
    131319 Solaris x86 disk drives greater than 1TB are reported as having a negative size. All Solaris

    Agent Deployment/Upgrade - Backend

    120285 IP selection range scans yield incomplete address range in the SA Web Client. Independent
    122554 Need ability to deploy 1000 agents in one hour. Independent
    129769 When installing as non-root user, agent installation fails for JP locale. AIX, HP-UX, Linux, Solaris
    130185

    In the SA Web Client, an exception is displayed if you enter an incorrect password during Windows agent deployment.

    Windows
    132647 Cannot set the maximum number of concurrent agent deployments.  Configuration parameter adh.install_agent.max_concurrency is missing on the core. Independent

    Application Configuration

    96494 When performing au audit, the appConfi-job result > Show Diff sequence does not function correctly. Independent
    112808 Double-clicking a template name in the Application Configuration Rules table removes the template. In addition, when you remove a template from the table, the Rule view is not cleared. Independent

    Application Deployment Manager

    111925 A deployment that included a Configuration File component failed without any warning or error when attempting to place a file in a directory that had not been created in advance. ADM will only display the error, it will not create the directory for you. Independent
    113202 The Application Deployment Manager failed to launch when a non-default Oracle System ID was used (SID was not “truth”). Independent
    115187 The Application Deployment Manager failed to launch after you upgrade from 7.8 to 9.0 in an Oracle Real Application Clusters (RAC) environment. Independent
    118701 You could not add a tier to an Application if the tier name contained certain special characters. Specifically, the Add Tier dialog would appear completely empty. Independent
    118746

    After upgrading the Java browser plug-in to version 1.6.0_22, the following error dialog appeared whenever the SA Client or Application Deployment Manager was launched:

    The new Java Plug-In requires a recent version of the FireFox browser (Firefox 3 or later).

    Independent

    Global Filesystem/Shell UI

    80401 Open with Remote terminal will launch RDC launcher window on Vista. 64-bit Windows Platforms (Windows Vista & Windows 7)

    OS Provisioning

    81744 Default Pre-Execution Environment (PXE) menu should display more information. All x86 and x86/64 platforms
    103394

    When booting a target server using the Linux boot CD in a DHCPless network, specifying an IP address already in use by another host will prevent the target server from successfully registering with the SA core. No network check/warning error is displayed.

    Red Hat Linux
    110563

    Under certain circumstances, data and files that contain non-ASCII characters become   corrupted when they are written to a target server that is running Windows Preinstallation Environment (WinPE).

    Windows 2003, Windows 2008
    113727 Make the script name more prominent in the OS build plan step listing.

    Independent
    116397 Incorrect gateway address still works when building a server in the DHCP-LESS mode during OS Provisioning,  Independent
    123158

    Provisioning an unmanaged server and bringing it into the Managed Server Pool in a DHCPless environment (using the linux6 option and HPSA_linux_boot_cd) does not work correctly.

    Linux
    129580 Reprovisioning fails for Red Hat Enterprise Linux (RHEL) 6 with ext4 File Server. Red Hat Enterprise Linux (RHEL) 6

    Patch Management (Backend)

    92434 HP-UX file set instances are ignored when uploading a patch. HP-UX
    112672 Servers that are patched and have reboot suppressed are incorrectly displayed as compliant. Independent
    117506 HP-UX patching support for HP-UX 11.11 OS version required. HP-UX
    117515

    Attempt to install Windows patch Q981852 fails and the following message is displayed:

    ReconcileUnit instance has no attribute 'inDictByTypeAndName.

    Windows

    SA Client

    99570

    Read-only users should receive an error message when they right-click on services that are not available at their permission level.

    Independent
    102697 Cannot launch SA Client if there are duplicate entries for saved searches. Independent
    111029 Java SA Client renames folders inappropriately. Windows
    111833 Managed servers are renamed inappropriately. Independent
    133158 Adobe Flash Player 10 Plugin version 10.3.181.14 causes Flex-based web APXs to hang the SA Client. Independent

    SA Web Client

    114769 Allow the ability to grant Global File System privileges in the SAS Web interface when the username contains a dash (-).  Independent
    117501 When performing an OS profile edit and uploading a kickstart configuration or an unattend.txt file, the second upload remains in the initializing state, even if the entire upload is completed. Independent
    118812 Add the ability to change a custom field value through the SA Web Client.
    Independent
    129653

    When upgrade a browser Java plungin from the Web Client, the following Firefox error dialog appears:
    "The new Java Plugin-In requires a recent version of the FireFox browser (Firefox 3 or later)"

    Independent

    Software Management

    130111

    The result set from an RHN channel-based RPM remediation does not scale correctly.

    Independent
    131859 Software install on Windows to %SYSTEMDRIVE% is installing into C:\Windows\System32 Windows
    114094

    Unable to completely detach and remediate software policies with interdependent RPMs if the following conditions exist:

    • Multiple software policies are attached to a server.
    • Each policy has a discrete set of RPMs.
    • There are interdependencies between the RPMs that are distributed across these software policies.
    • You attempt to detach and remediate one or more two or more software policies that contain RPMs with dependencies to RPMs in the other software policies that you do not detach.
    Independent

    Software Repository

    131751

    Unexpected behavior and unreliable performance might occur if you use a Solaris machine as the Network File System (NFS) server. The recommended configuration is a Linux NFS server, which works reliably with either Solaris or Linux clients.

    Solaris

    Back to the table of contents

     

    Fixed Issues for 9.0 > 9.03

    This section describes issues that were fixed in 9.0, 0.01, 9.02, and 9.03. The table lists issues first by subsystem, then numerically within each subsystem.

     

    QCCR1D Symptom/Description Platform

    AAA

    44941 SearchService.getObjRefs is returning non-readable object refs. Independent
    116940

    Cannot specify multiple LDAP servers for redundancy.

    Support needed for external authentication redundancy for LDAP servers in twistOverrides.conf file.

    Independent

    Agent

    70222 Windows agents do not update their opswgw.args file. Windows
    74021 The agent installer should detect when it is communicating with a new core. Independent
    74339 Remove SSLv2 handshake from the Agent. Independent

    Agent Deployment/Upgrade - Backend

    102401 Duplicate MAC addresses for certain devices prevent the agent from installing and prevent hardware registration. An error message like the following occurs: ERROR: spin.notUniqueInDatabase - More than one Server found with interface hw_addr '33:50:6F:45:30:30' Independent
    108132 The Add Hypervisor Progress window displays an error message indicating that the job is completed and that the status of the job is failed. Windows
    111496 The dormant Agent fails to connect to a core. Unix, Windows
    111807 A Unix script with environment variables, which is run by SA, does not return the same values that run on the managed server. All Unix (AIX, HP-UX, Solaris, Linux)
    111970 Agent Tools Python Opsware API Access fails to install on VMware ESX servers. VMware
    113031 Control Panel of the agent installer displays 0 bytes. Windows
    114142

    Discrepancy between cpu_family reported by different Agents on the same hardware.

    Unlike Windows, the cpu_family name reported by the Agent on Linux does not distinguish between 32bit (x86) and 64bit (x64) CPU family names.
    Linux
    112564 Agent Install fails because of an Agent Gateway check fail. Windows
    113351 Windows Server 2008 R2 does not display an OS Version in the server record. Windows Server 2008 R2
    115710 C runtime library runtime error displayed by Opsware agent. Windows 2008 x64 and Windows 2008 R2
    115849 When no options are given on the agent-installer command line, the -h option is not displayed in an error message. Independent
    117436 Requested support for passwordless SSH for agent deployment tool (ADT) during agent deployment. Independent
    117535 Agent reports the OS version as Linux Unknown instead of the correct OS version. OEL 4.4 i386 and OEL 4.4 x 86_64
    117828 Requested agent installer support for filesystems larger than 2 Terrabytes. Unix
    118171 Agent Deployment (including staging the Agent binary to the server through the WAN using SA push) is very slow.
    Independent

    Application Configuration

    114142 Discrepancy between cpu_family reported by different Agents on the same hardware.  Linux
    61445 When parsing or applying CML templates, the parser exceptions are not helpful. One error included the error message "Error on line: Null". Independent
    70119 When you click Save, the state of the editor will be lost and all nodes will be expanded. Independent
    76553 The Undo action for the Configuration Template properties Content tab does not work. Independent
    80888 The iis-web.tpl: encoding value from the .config file is overwritten by the Agent encoding value. Independent
    106203 XML elements with single CDATA elements are not supported. Independent
    111027 When loading an application configuration in a software policy, the application configuration must support all versions of all operating systems that the parent software policy supports. This does not apply to .zip files RPM's because they can support a single instance of RHEL, instead of every version the software policy supports. There is no parity between application configurations and virtually every other item in a software policy. Independent
    111359 Comments and new lines in XML file are not displayed in XML preview even when the preserve format option is active. Independent
    113689 There is infinite loop behavior when previewing a file with a CML containing an unstable loop. Independent
    111558 Unable to create localization files from folder. Independent
    111765 Unable to modify application configuration value sets for all scopes (Configuration Facility Customers). Independent
    111819 Error message is incorrect after you set a previously scheduled job's date/time to a lapsed date/time. Independent
    111851 Some servers fail during Configuration Compliance with an “integrity constraint" error. Independent
    111992 The session_id in the compliance_summary table is null when running compliance for a software policy containing an application configuration. Independent
    112119 The configuration table cell editor does not enforce character limitation and naming constraints. Independent
    112121 The templates table cell editor does not enforce character limitation and naming constraints. Independent
    113689 There is infinite loop behavior when previewing a file with a CML containing an unstable loop. Independent
    114041 The Configured Applications tree does not get updated when attaching a software policy. Independent
    114398 When attaching a software policy that contains an application configuration to a group, the Configured Applications tree is not updated. Independent

    Application Deployment Manager

    104590 Validate length of string fields before writing to avoid Oracle errors or multi-master restrictions – long strings result in errors. Independent
    107544 Double-clicking in the Type column for a parameter results in an empty edited dialog that causes an error when you click OK. Independent
    109343 Deleting a version leaves an empty version folder in SA Library Independent
    110134 You could create and start a deployment job using a target that contained an empty tier. The Jobs log reported that the deployment job was successful, even though it did not do anything. Independent
    110852 When you create or modify a Software Policy, Software Package, or Application Configuration component, you can search for pertinent library items and then select the one that you want to use. Previously, if your search returned no items that matched the platform of the tier, there would be no indication why the search results table was empty. Independent
    110875 “Save Changes” dialog appears when there are no pending changes Independent
    111038 On the Deployment screen, the following fields in the right panel should remain blank until you select a version and a target: Parameters, Changes, Comment, Rolling Deployment, and Scheduling. Previously, the settings used in a previous deployment editing session were not cleared. Independent
     111103, 111128 When adding or editing a parameter, if you entered more than 4000 characters in certain fields (Name, Value, Description, or Target Value), a cryptic error message would appear when you tried to save your changes. Independent
    111106

    When exporting an ADM environment to a device group with targets that contain servers that have been deleted, you received the following error message:

    “java.lang.RuntimeException: Unable to update the device group representing the target '[target name]': DeviceGroup or Server deleted during operation, try again.”

    Independent
    111121 Server-specific special variables (such as Server Name or Server ID) and tier-specific special variables (such as Server names for Tier “Tomcat 6.0.20” or Server IDs for Tier “Tomcat 6.0.20”) should never appear in the list of available special variables used to define the values of parameters used by the Pre-Deployment and Post-Deployment flows for an environment. Previously, these special variables were available in this context. Independent
    111218 When you selected an item on the Jobs screen, the items would be re-sorted, and the selected item would move somewhere else—possibly out of view. Independent
    111223 If you attempt to create a new environment or modify an existing environment, and that operation fails, the Environments page does not refresh—which makes it appear that your operation was successful when, in fact, it was not. Independent
    111236 On the Applications screen, deleting a tier that contained one or more components corrupted other tiers. Independent
    111325 On the Deployment screen, the tool-tip that appears when you mouse over the Select Target drop-down menu incorrectly displays the name of the last selected target when the label displayed is “No Targets” or “Select Target.” Independent
    111398 The Manage Targets dialog enables you to select multiple targets and move them from one group to another. Previously, only one item was moved. Independent
    111500 UI exception occurs when a user who does not have permission to Create Applications or Manage Application Deployment attempts to drill-down from the Jobs screen Independent
    111507

    “Server and policy platform mismatch” error occurs at deployment time when using tier policy
    If the server platform did not match the platform of the policy associated with the tier, a deployment job was started, but it immediately failed. This was inconvenient, since the mismatch should have been reported earlier.

    Resolution: You are now warned that the job will fail because the platforms do not match. See z_HPBlueparatextefault
    Independent
    111595

    If you cancelled a job that just started, the confirmation dialog contained a message that said:  “Are you sure you want to cancel job?”

    Resolution: Confirmation message now reads, “Are you sure that you want to cancel the selected job?” if the job ID is not yet available.
    Independent
    111656

    Backup and rollback scripts for large Code components were failing, because the default timeout for these scripts was very short.

    Resolution: You can now configure the timeout when you specify the Code component. The default setting is 3600 seconds (one hour). See “Code Components” under “Types of Components” in the Application Deployment Manager User Guide.
    Independent
    111680

    The Windows Backup and Rollback scripts were not handling directory hierarchies correctly
    For full releases, the Windows Backup script backed up files into multiple places and created too many files when the Source Directory had subdirectories. For delta releases, it did not back up files in subdirectories correctly.

    Resolution: Both the Backup and Rollback scripts now work correctly.
    Independent
    111681

    Windows backup and rollback scripts don't work properly if drive letter is not specified for the Default Install Path.

    Resolution: The ADM correctly resolves the path, adding the default drive letter to the beginning.
    Independent
    111926

    Parameters grid on the Deployment screen should show components like the Component Editor does so that you can see where parameters come from.

    Resolution: The Parameters panel on the Deployment screen now contains a Component column.
    Independent
    111959

    Parameter values were incorrect if an application included more than one OO Flow component.

    Resolution: Parameters now have correct values no matter how many OO Flow components are included.
    Independent
    112013

    If two or more environments contain targets with identical names, the incorrect environment is sometimes shown in the Parameter Editor dialog.

    Resolution: The ADM now requires that all targets have unique names.
    Independent
    112151

    The Application Deployment Manager should warn users in the Job Step output when a Script component times out. There is no indication in the Output area of the job Step details window that a timeout had occurred. This is the window that is displayed when you double-click a job step on the Jobs screen (or in the Debugger) or when you drill-down from the Job details window.

    ( The Output area in the job Step details window now indicates the reason that a Script component fails.)

    Independent
    112597

    Any SA job can be blocked pending approval. ADM deployment jobs are subject to this blocking. Previously, if an ADM deployment job failed because it was blocked pending approval, no message to that effect was displayed.

    Resolution:  ADM now reports that the job is blocked and waits until it is either approved or disapproved.
    Independent
    112941

    When you used a special variable in a parameter to refer to a server, any output that contains the server name would show the SA name for that server, not the host name.

    Resolution: Three new special variables were added: server.hostname, deploy.servers.hostnames, and {tier["<name>"].server.hostnames}. You can use these variables when you define parameter values.
    Independent
    113127

    You can add deactivated servers to a target, but you cannot deploy to them.

    Resolution:  You can no longer add deactivated servers to a target.
    Independent
    113283

    The Filter box in the Select Targets dialog enables you to show only those servers whose platform matches the selected version. Previously, if you selected the Filter box, and there were no valid servers to choose from, you would see a cryptic error message.

    Resolution: If there are no valid servers, an empty tree is displayed.
    Independent
    113426

    Code component changes list are sorted.

    Resolution: The list is now sorted hierarchically (and alphabetically at each layer in the directory structure).
    Independent
    113491

    Long Application Configuration names do not display correctly in the ADM.

    Resolution: The name is now truncated to fit in the column. You can see the complete name in the tool tip that appears when you mouse over the name in the table.
    Independent
    113603 The underscore character is not displayed in the Select Policy, Select Package, or Select OO Flow dialogs Independent
    113342

    tar options used by the ADM are not valid on all platforms.

    Resolution: Code components can now be successfully deployed on all supported platforms.
    Independent
    113382

    Backup step on Solaris platforms incorrectly reported “nothing to back up” when a backup was, in fact, performed.

    Resolution: The Backup script for UNIX code components was repaired.
    Independent
    113785

    Previously, you could add the same user or group to the list on the Permissions tab for applications and environments. Users and groups that have already been added to the list are removed from the drop-down list of available choices.

    Resolution: Users and groups that have already been added to the list are removed from the drop-down list of available choices.
    Independent
    113841

    In the Edit Application and Edit Environment dialogs, there was no distinction between an individual user and a user group in the table on the Permissions tab. There is now a Type column that says User or Group

    Independent
    113897

    Previously, the Add Servers to Target dialog listed servers running ESX and servers in the “Unknown” OS category when you were adding servers to a Windows tier. Only Windows OS servers are listed for Windows tiers; only UNIX servers are listed for UNIX tiers.

    Resolution:  Only Windows OS servers are listed for Windows tiers; only UNIX servers are listed for UNIX tiers.
    Independent
     113911, 114664, 114856

    Previously, if a job failed because the registry key is invalid, the job did not complete with failure status.
    All registry key names and values are now carefully validated when components are saved.

    Resolution:. All registry key names and values are now carefully validated when you save the component.
    Independent
     113965, 115706 Previously, when a Code component was deployed with the Filesystem source type,  symlinks were not preserved or recreated on the targets. The symlinks are now preserved. Independent
    114197

    Searching for an OO Flow with no characters in the Search box fails.
    Previously, if you clicked the Search button in the Select OO Flow dialog, and you had not entered anything in the text box, the search would time out without returning any items.

    Resolution: Fixed. This search matches full words in the OO Flow name. If you do not enter anything in the “Full word” box, you are now warned that searching without supplying a full word could take minutes. The timeout was also increased to 18 minutes. If no items are found that contain your search word, you now get a message to that effect.
    Independent
    114666

    Previously, binary registry key values in the Add Value dialog box were displayed as hexadecimal.

    Binary keys are now displayed in binary.
    Independent
    114764

    Previously, if you initiated roll back or undeploy of a version that was older than the most recently deployed version of the same application, you were not warned about or prevented from doing that. This is dangerous and strongly discouraged.
    Now, you are warned if you attempt to roll back or undeploy an older version. You must confirm your intention to proceed.

    Resolution: Now, you are warned if you attempt to roll back or undeploy an older version. You must confirm your intention to proceed.
    Independent
    114918

     In a Windows Registry component, if you specified the value of a DWORD type key using decimal characters, the key would not be created. Only hexadecimal characters worked.

    Decimal values are now converted to hexadecimal. DWORD type keys are now validated when you save the component.
    Independent
    114921

    If the ADM is stopped, any deployment jobs that were running at the time never complete and appear to be IN_PROGRESS in perpetuity.

    Resolution: Fixed. If the ADM stops and restarts, any deployment jobs that were in progress are examined to determine what action needs to be taken. If a job step was in progress when the ADM stopped, the job is marked FAILED and rollback is initiated. If all job steps were successfully completed, the job can be marked Completed.
    Independent
    115117

    Need horizontal scroll bar in “Add Servers to Target” dialog.
    When you opened a hierarchy of Device Groups—such as Public : Opsware : Operating System : All Linux : All Linux Red Hat—you could not see the full names of the child device groups, because they were truncated and there is no horizontal scroll bar

    Independent
    115184 Server count resets to 1 in Rolling Deployment settings update Independent
    115204

    “Failure parsing template” error reported after an Application Configuration is selected.
    When you selected an Application Configuration, if the Application Deployment Manager failed to parse the template used with the Application Configuration, and cryptic error messages were reported.

    Resolution: The ADM now parses properly formed Application Configuration templates correctly. If a failure occurs, a more meaningful error message is displayed.
    Independent
    115209

    Should not be able to select the same Package more than once.

    Resolution: You can only select a Package once.
    Independent
    115367

    Incorrect Job ID referenced in confirmation message for rollback or undeploy
    When trying to roll back or undeploy a version with OO Flow or Configuration File components, the following confirmation message is displayed:

    Are you sure you want to rollback job '0'?’
    Independent
    115368

    Say that you scheduled a deployment job to stage immediately but cut over at a different time. Later, you changed your mind and modified the scheduled cut over time to be on a different date.

    The time displayed in the “Wait for Cut Over Time” job step was different than the time displayed in the Reschedule Job dialog, and this was confusing
    Independent
    115534

    Previously, if you deleted a release, you could not ever use its name again. You can now recycle release names.

    Resolution: You can now recycle release names
    Independent
    115546

    ADM experiences memory problems when there are many Code component changes to show
    When creating a new version of a full release, if you selected “Show Code Component Changes,” and there was a very large number of files included in the Code components, you might see cryptic “out of memory” error messages.

    Resolution: The number of files in a Code component is now limited to 100,000 for a full release.
    Independent
    115949 The Parameter Values dialog is not rendering correctly. Resolution:  The Value field is now limited to 300 characters, and you can use the arrow keys to display additional character. Independent
    116465

    When you create or modify a lifecycle, the list of Available Environments is not sorted, causing problems if numerous environments are listed.

    (The list is now sorted alphabetically by name.)

    Independent
    116612

    The following misleading message appears in a pop-up dialog box after the job started when the“Show Jobs screen when deployment starts” option is not selected:

    “One or more deployments have been scheduled. View results in the Jobs tab.”

    This message is incorrect. At this point, the job is actually running and is no longer in the Scheduled state.

    (The message now reads: “One or more deployments have been started.”)

    Independent
    116707

    RPM and MSI packages were imported as type ZIP. The name of the “Import Package” tool used when specifying a Package component is confusing, particularly in the following scenario:

    • If an RPM or MSI file is added to a Package component using the the “Add Package” tool, that RPM or MSI file is copied to the “Default Installation Path” on the target server during deployment.
    • If an RPM or MSI file is added to a Package component using the “Import Package” tool, however, the ZIP file containing the RPM or MSI file is copied to the “Default Installation Path” on the target machine during deployment.

    (The name of the button was changed to “Create ZIP Package from Files.”)

    Independent
    116759

    On the Deployment screen, you should not be able to select a Target in an Environment that is not part of the Lifecycle associated with the specified Version.

    ( Now, only those Targets that belong to Environments that are part of the Lifecycle associated with the specified Version are available.)

    Independent
    116854

    Symptom: Occasionally, the following refresh error message is displayed when the Step details dialog is open while a job is running, and the job failed:
    “A data refresh failure has occurred. No further refreshes will occur.”

    (The Step details window is now dynamically refreshed to reflect any status changes that occur until the job runs to completion.)

    Independent
    116867

    When a non-superuser with View All Jobs permission, but no Create Applications or Manage Application Deployment permission, views a job that they do not own, the Job Steps and Parameters tables were empty.

    (Both the Job Steps and Parameters tables now show the correct information for the job.)

    Independent
    116880

    Automatic backup steps for some components are failing due to timeout errors.

    ( The timeout for backup steps was increased from 5 to 60 minutes.)

    Independent
    116883, 117774

    In the case where an Environment contained some targets that were suitable for the specified Version and some that were not suitable, the Environment name was “grayed out” in the Select Targets dialog in the Deployment screen. This made it appear that no Targets in that Environment were available when, in fact, some were available.

    (All Environments that contain suitable targets are now shown as available.)

    Independent
    117848

    When you create a new deployment on the Deployment screen, the Stage selection should be “Now,” and the Cut Over time should be “Immediately” by default. Instead, the values from the previous deployment are selected - they are not reset.

    (The correct default values are now selected.)

    Independent
    118052

    Scripts were not consistently updated during a Patch Upgrade. Some “out of the box” backup and rollback scripts were not properly updated after an SA patch was installed.

    (All scripts are now updated when a patch is applied.)

    Independent

    APX

    117680

    APX session timeout is not correctly implemented.

    To increase timeout for Web APX Proxy (Note: this must be done at all the Slices on all the Cores):

    1. Edit /etc/opt/opsware/apxproxy/apxproxy.conf to specify both the session timeout and socket timeout. Make sure socket timeout is at least equal to session timeout. For example,

    apxproxy.apx.session.timeout=1200000
    apxproxy.apx.socket.timeout=1200000

    2) Edit both /opt/opsware/apxhttpd/conf/httpd.conf.tmpl and /var/opt/opsware/ogfs/mnt/root/opt/opsware/apxhttpd/conf/httpd.conf.tmpl to add a timeout directive. Add this property after the "Server" property. For example,

    TimeOut 1200

    Remember, unlike apxproxy.conf, the timeout value in httpd.conf.tmpl is in seconds, not milliseconds.

    3) Restart the Core.

    Independent

    Audit and Compliance

     

    55463 Hardware audit of CPU should include stepping to allow for CPU comparisons.. Independent

    Audit and Remediation

     

    81358 There is “hex_ntop failed” data for a snapshot on IIS Metabase object. Windows
    55465 It should be possible to flag Windows Registry audits as non-case sensitive. Independent
    69863 Audits that have several hundred thousand audit results can cause the Web Services Data Access Engine (twist) to crash. Independent
    89044 An audit run on a large number of servers (+150) may not complete successfully due to memory issues. Independent
    92932 Snapshot specification job fails with a legacy exception on a Windows XP server.
    The following error is displayed:
    An error occurred during the audit.
    Resolution Steps: Please see the additional messages for more information. If this does not resolve the issue, contact your Opsware administrator. Legacy Error Code: wayscripts.auditGenericError msg= All member snapshots in a Snapshot template failed.
    Windows
    105021 The Audit Results browser contains miscellaneous, invalid characters (such as " : 0 ") that should be removed. Independent
    105146 In the Audit Policy window, in the Properties Name, the text field should be enabled and prompt for input when you select New to create an audit policy. Independent
    108616 When you rename an instance of compliance check, the new name displays in the lower pane, while the old (previous) name displays in the top pane. Independent
    110611 A snapshot with the perform inventory option shows no warning to upgrade the Agent when selecting items that are not supported by an old Agent version (SMOs). Independent
    110811 The compare .config file audit did not detect differences when comparing link files. Unix
    111682 The View button and Contents panel do not display for the "Application Configurations" rule in the Snapshot Specification window. No application configuration rule can be added for the snapshot. Independent
    111791 The stempcache directory is not automatically cleaned up when there is an audit failure. Independent
    113305 Move Compliance view in Management Policies panel. Independent
    116286 When renaming and saving an instance of a compliance check in the Audit Policy or Audit Task browser, the new name does not display when you reopen the browser. Independent
    116514 Dataminer will not mine CIS 1.5 audit results. Independent

    Command Engine

    71848

    If the Command Engine is too busy or otherwise unavailable, PENDING jobs cannot be run, however, when the Command Engine is available again, the missed PENDING jobs run, regardless of how old they might be.

    PENDING jobs now have a default limit of 600 seconds after which they are considered stale jobs and will not be run when the Command Engine becomes available again. (This limit is configurable but you must contact your SA Support Representative to change the default time.) For example, you have a one-time job that is scheduled to run at a future date and time. When it is time for the job to run, the Command Engine is down. When the Command Engine comes back up, the PENDING jobs are inspected, to check whether or not the job should run based on when the job was scheduled versus the current time, and if too much time has passed (600 seconds by default), the job is not run.

    Independent

    Core

     

    109998 Multimaster conflicts are created when creating OS Installation Profiles for RHEL ES 3 or SunOS 5.9 under very specific circumstances. RHEL ES 3, SunOS 5.9
    112878 The pytz library is not usable from an APX due to root-only file privileges.

    Independent

    116991 Debugging files are unusable. Solaris
    117105 At least two Python C modules fail to compile for reentrancy. Solaris

    Custom Fields

    70320 Searching for servers using custom fields as search parameters in the SA Client, the SA Web Client, and the Command Center browser can return invalid results due to incorrect filtering. Independent

    Data Access Engine

     

    67030 When the Data Access Engine exceeds 1024 connections, too many files open errors occur. The connection limit for the Data Access Engine should be increased to 65536. Independent
    116939 Installing satellites on Linux boxes fail if the boxes contain slices that are running SunOS 5.10. Data Access Engine (spin) fails to link against the libiconv_plug. Solaris

    DCML Export Tool (DET)

    91664 DET should export only the ValueSets associated with an Account, instead it exports all ValueSets included those of associated customers Independent
    92144 Import of OS Sequences populates incorrect flags in certain fields. Therefore, after OS Provisioning completes, software remediation jobs do not start and the build fails. Independent
    119058 The Export Tool fails to export the /RAID Policies folder. Independent

    Extensible Discovery

    110987

    The get_firmware.sh script does not apply to SuSE 10 SP3 PPC64.

    The Extensible Discovery get_firmware.sh script does not support the PPC64 platform.

    SLES10 SP3 PPC64

    Global File System/Shell Backend

    58417 The Global File System (OGFS) cannot be stopped properly because it cannot be unmounted and the host must be rebooted before the OGFS can be started again. Solaris
    71625 When a customer, facility, or device group is deleted, all resource settings on either a user group or an OGFS privilege which references that object should also be removed. When they are not, the command cat loginToServer fails with an Input/Output error. Independent
    110903 Server browser shows error "500 OGFS view dir does not exist SA”. Windows managed server with locale set to S-Chinese (Code Page CP936)
    112418 Solaris panic BAD TRAP: type=31 rp=2a103a81400 addr=0 mmu_fsr=0 occurred in module "unix" due to a NULL pointer. Solaris 5.10
    112419 panic Deadlock: cycle in blocking chain. Solaris 5.10
    116994 Core becomes unusable when you attempt to access long file names in the Global Shell (OGSH). ogsh. Linux

    Installer

    76655 Make get_slice_ips.py more user friendly. /opt/opsware/oi_util/bin/get_slice_ips.pyc was designed as a tool to be used internally by the Installer and, as such, was not prepared for the types of errors a user might introduce. When problems occurred, it responded with vague errors that were not helpful Linux/3AS, Linux/4AS, Linux/5Server, SunOS

    ISM Tool

    92201 When using the ISM tool to build and upload an ISM package on a Windows managed server (using the ZIP package engine) and a configuration control script for access to custom attributes, the environment variables ISMLIB and ISMRUNTIMEDIR are not set to the correct paths. Windows
    110511 ISMtool failed to upload ISM into a software policy. Windows Server 2008 (x86)
    111304 Information about the created ISM shows supported platform as 'Windows 2000” instead of “Windows Server 2008 R2 x64”. Windows Server 2008 R2 x64
    111662 ISMControl does not work on Windows 64bit systems for ISMs built using the ZIP package engine. Windows 2003 x64, Windows 2008 x64, Windows Server 2008 R2 x64

    Jobs and Sessions

    111800 The server count is shown as zero (“0”) when there is one server present in an Application Deployment job. Independent
    111802 Application Deployment Manager (ADM) job groups sometimes stop refreshing in the user interface. The refresh rate is also too slow. Independent
    111856 The Application Deployment Manager (ADM) Job Group display is incorrect for Run Program Extension. Independent
    117956 Custom Range filter not working correctly .in the Jobs and Sessions and History pages of managed servers. Independent

    Microsoft Hyper-V

    97630 In a multi-master mesh environment, simultaneous invocations of scheduled periodic scans on hypervisors can cause multi-master conflicts. These scheduled periodic scans on hypervisors are triggered by the SA user "virt_scanner". Windows

    Model Repository

    83813 Unable to sync differences in ServiceInstances after a referenced device has been deleted. Independent
    91064 Oracle (10g) setup for the Model Repository requires that certain Oracle patches also be installed. These patches are installed automatically during an HP-supplied Oracle database installation. However, the patches must be manually supplied if you are using the Oracle Universal Installer to install the database or are using an existing Oracle 10g database. Independent
    93757

    Oracle RDBMS 11.1.0.7
    Database user TRUTH statistics collection job fails with error: ORA-01000: maximum open cursors exceeded.

    This error is intermittent and not all customers will run into this issue. The error is caused due to an Oracle bug (#7651092).
    Independent
    96568

    When duplicating a zip package, the package is duplicated without the path and the following error message is displayed:

    You do not have permission to view details of this policy item.

    Independent

    Opsware Command-Line Interface

    118249 Failed to upload a package with Chinese name. Windows 2008

    OS Provisioning - Backend

    65480

    Import Media script should support long filenames for SMB.

    It is difficult to translate long filenames to 8.3 syntax format when there is no unique naming capability in the directory structures. It takes a long time to translate these paths into the 8.3 syntax.
    Independent
    71989 During Linux OS provisioning using a Software Policy and remediate pre-action and post-action scripts, the job fails when the Pre-Action script runs. All further Remediation steps are skipped and do not complete. Linux
    88820

    The version of the Samba server installed on the remote host during Linux OS provisioning has problems with securing the environment and should be upgraded to a secure release.

    Linux
    89108 An error in the OS Provisioning job is not shown in the Job Status Error tab. ESX, Linux, Solaris, VMware, Windows, Windows 2000, Windows 2003, Windows 2008, Windows XP
    93849

    In a core where the value for truth.dcNm is not the same as the value for truth.dcDispNm, or truth.dcDispNm is not specified in uppercase only, Linux reprovisioning becomes interactive and prompts the user for the language, locale, etc.

    Both thetruth.dcNm and truth.dcDispNm parameters were set during core installation.
    Linux
    95401

    The autoprovision for registerManagedNodeForDS would always send kickstart information through eth0.

    If the server being provisioned has multiple network cards, SA may not consistently use one card throughout provisioning, which may cause provisioning failures.
    Linux
    109925 winpe-ogfs booted servers were listed in the Data Integrity Error fail test. Windows
    101920 Solaris 10 SPARC OS Provisioning job completes with the status Success, however the output in the client shows a Solaris 10 packages partially installed message. Solaris
    102449

    If you attempt to specify the Windows Server 2008 R2 volume license product key information by using the SA ProductKey custom attribute for Windows 2008 R2 OS Provisioning, the Windows setup process fails with the following error

    The unattended answer file contains an invalid product key. Either remove the invalid key or provide a valid product key in the unattended answer file to proceed with Windows Installation.
     
    103377 The following prepdisk error occurs on some Linux installs: "prepdisk.py failed: Incomplete arguments”. Linux
    107141

    Run action is enabled in the OS Build Plan window for a user who does not have the “Allow Execute OS Build Plan” privilege.

    You can select Action > Run when you do not have the required privileges.
    Independent
    111245

    The configuration value: bm.reprovision_attributes_to_preserve should default to change to a new value, rather than keep the old value.

    If you locally change (overwrite) the value of this system configuration parameter in the SA installation, the upgrade process will preserve the value. This is often the correct behavior, but in this specific case the correct behavior would be to overwrite the data with the new data shipped with the SA product.
    Linux
    111445 Run OS Sequence does not escalate device group privileges. Independent
    111845 The sequence_id and MAC link were not removed for Solaris10x86 provisioning that was done using MBC. Linux
    113004 Remediate job using OS Build Plans failed intermittently in cross mesh test. Windows 2003
    113056 import_media does not correctly detect the .wim image URL. Windows
    114303 The monitorServerBuildInit is never executed for OEL and CentOS. OEL 4, OEL 5, CentOS 5
    114403 Solaris 10 U8 mini-root shipped with 7.80.03 causes kernel panic during provisioning of Solaris 10 U6 servers with ZFS. Solaris
    117873
    /117885
    During Windows provisioning, if a driver is not present, the WinPE image does not recognize the NIC card. Windows
    119424 SA now supports NFS mount-option parameters (through the custom attribute nfs_opts) for any NFS mount options that can be specified in /etc/fstab. Independent
    122502 During software provisioning, you receive the following error:
    No network information available from computer because there is no network adapter.
    Windows
    122490 ESX 3.x OS Provisioning breaks with missing parameter "ks_mandatory" Windows

    OS Provisioning – SA Client

    117508 Changes to Script Timeout are not saved if you reopen the OS Sequence. Independent
    117509 Script output to export is limited to 10K for pre- and post-remediate scripts that are attached to an OS sequence. Requested: allow textbox in UI for flexible output size. Independent
    117604 Gain control over options in the Remediate Policies job spawned by an OS Sequence. Independent
    117669 When you select servers in the job-progress section during an OS sequence run, the Details pane window closes. The correct behavior is a selection change. Independent

    OS Provisioning – SA Web Client

    93881

    You can upload an unattend.xml file that exceeds the maximum size allowed.

    Windows 2008
    114962 Requested removal of DOS Boot Install Type for New Windows OS profiles and Modify OS profiles. Windows
    115542 No network adapters are displayed in ipconfig file when provisioning a DL580G7 server with a CN1000E card that uses the integrated Windows PE 64-bit boot image.
    Support for HP StorageWorks CN 1000E (10Gb Ethernet) network cards requested.
    Windows

    OS Provisioning – UI

    110077 Removing steps from the OS Build Plan causes a Null Pointer Exception (NPE). Windows 2003, Windows 2008

    Patch Management - Backend

    120083 Receiving traceback during script execution. HPUX
    120084 A compliance scan fails because the SA Repository has both a deleted and an active software catalog. HPUX
    120773 Incorrect number of non-compliant patches displayed. HPUX

    Patch Management - Windows

    82708 If your system locale is set to GB (0809), Microsoft Windows patches are not displayed correctly in the SA Web Client. Windows
    91986 Exception (not error) generated when editing the name of a Windows Patch Policy if the name already exists. Windows
    92124 The Manage Windows Patch Policy READ privilege allows users with inadequate privileges to change the availability of Windows and Solaris patches. Solaris, Windows
    111964 Incorrect tool tip for patch compliance when the patch is in the list of installed patches, has the “Never Install” exception set, and is not in a patch policy. Windows
    110340 Remediate shows a "Will Not Install" status for “Always Install” exceptions for a different platform than the managed server when the “Always Install” exception is at the server group level. Any platform that is not the same as the managed server
    110391 Windows Server 2008 R2 patches are displayed in the patch library as Windows Server 2008 (x86) patches. Windows 2008
    111862 Remediate of managed server with a group "Never" exception and a device "Always" exception causes a non-install due to the "Never" exception. Windows
    114337 Windows patches that have more than 6 digits in their KB numbers do not have correct unit_name and unit_display_name values in the recommended_patches and installed_units tables. Windows
    117667 Text for a patch-installation message that is scheduled for a specific time is truncated. Windows

    Patch Management - Solaris/UNIX

    92124 The Manage Windows Patch Policy READ privilege allows users with inadequate privileges to change the availability of Windows and Solaris patches. Solaris, Windows
    95745 When resolving the dependencies for a set of Solaris patches in a patch policy, the incompatible patches dialog may repeatedly be displayed. This can occur when an incompatible patch is required by another patch in the patch policy or when an incompatible patch obsoletes another patch in the patch policy. After you specify an incompatible patch to be removed from the policy, it may get added back because it is required by some other patch in the policy, resulting in the incompatible patches dialog being redisplayed. Solaris
    110273 Patch installation fails for AIX 5.3 for EMR3 Agent 32h.0.0.101 without a specific error message; After the Agent is upgraded, the patch installation is successful. AIX
    110313 In Advanced Search, there is a misspelled word in the Patch "Where" drop-down list. Sun OS 5.01, 5.10 x86, 5.9, 5.8, 5.7, 5.6
    112588 The Add to Patch Policy option should be enabled when a Solaris patch or patch cluster is selected from Library > By Type > Patches > Solaris > SunOS 5.x. Solaris
    113591 On June 4, 2010, Oracle changed the process of tagging patches as “'recommended”. After June 4, 2010, only the first patch to fix a Sun Alert issue is tagged “recommended”. Before June 4, 2010, the behavior was that the latest patch to include the fix would be tagged “recommended” and the “recommended” tag would be removed from the obsoleted patch. Sun OS 5.01, 5.10 x86, 5.9, 5.8, 5.7, 5.6
    116919 RPM remediation fails for some remediations that include a mix of install-only and upgrade RPMs. Linux
    117667 Text for a patch-installation message that is scheduled for a specific time is truncated. Windows

    SA Client - Framework

    81123 There are other HP rebranding items for a future release. Independent
    91685 A new, saved search does not display in the drop-down selection list. Independent

    SA-OO Integration

    111738 When a Run Flow job for SA-OO Integration fails, due to a timeout in SA, the "Open report in HP Operations Orchestration" menu action displays as selectable, gray text. When you select this action, a "Cannot redirect to Operation Orchestration" error message displays. Independent
    111740 Ticket_ID is automatically filled for Run Flow Job. Independent
    112466 Flow integrations informational text says "Job Approvals", instead of  "Job Blocking”. Independent

    SA Web Client

    111394 If the existing user group has OGFS privileges for multiple users/logins, not all OGFS privileges for multiple users are copied to a cloned user group. For example, if a user group that is going to be cloned has OGFS privileges, the user group clone will work only if the privileges are for one user/login. If there are multiple users/logins for a privilege, only one user/login privilege is copied into the new cloned group and the rest of the users/login privileges are ignored Independent
    114769 Allow the ability to grant Global File System privileges in the SAS Web interface when the username contains a dash (-).  Independent
    117501 When performing an OS profile edit and uploading a kickstart configuration or an unattend.txt file, the second upload remains in the initializing state, even if the entire upload is completed. Independent

    SE Connector

    93316 When you are creating a new access control, if you type the SE user name in the wrong case (SE is case sensitive about usernames) and then try to edit the SE Scanner access control to change the case (such as from lowercase to uppercase or vice versa), the changes are not implemented in the access control. This occurs when the user name contains all of the same letters and numbers as the user name that was originally entered, but only the case of the letters has changed. Independent

    SA Visualizer

    94138 Found "Error Running SiteMap" in the user interface for an HPUX11iv3 with multiple SAN devices and switches connected. HPUX 11.31
    110100 A question mark (?) icon displays for Cent OS after a scan. CentOS

    Search

    117830 Search error (" The query was malformed or incomplete.") is received when you run two advanced searches in two different user interfaces, when one of those searches was opened from within the first user interface. Independent

    Server Groups - UI

    105997 For the following details panes, the title of the details pane should be the name of the selected View, but instead is the name of the selected Device group: Archived Audit Results, Device Groups, Hardware, Network, Installed Packages
    Independent

    Server Management - Backend

    122377 When you run the RHN import command /opt/opsware/rhn_import/bin/rhn_import -v –debug, the command fails to retrieve the RHN Channel list and you get the following RHN error:
    You do not have permissions to perform this action.
    Core Platforms

    Server Management - Managed Servers

    106017

    Panel title for the Inventory -> Disks view displays incorrect title - it displays the server name.

    Independent
    115884 UI issue: The Servers and Device Groups section of the Reboot Server task window incorrectly displays all reachable Windows servers, instead of displaying only the selected Windows server on a scheduled or completed job. Independent
    117952

    Improper display of multibyte characters when using IIS and COM+ on Korean servers

    Windows

    Server Module

    88807

    IIS - Inventory fails on Italian/German/Korean/Japanese managed server using IIS SM.

    IIS 7 SMO is failing because the xml.dom.minidom.parseString could not handle the output returned after executing the appcmd command in DOS for retrieving the values.
    Windows Server 2008
    91597 When run on VMware ESXi servers, server modules give a false and, potentially, alarming error message. VMware ESXi
    107867 The remediation of features from "Site" and "Application" Level is not implemented in IIS 7 SMO. Only the features from the "Web Server Level" supports remediation Windows Server 2008
    111503

    Remediation of Test sites does not copy all values from the source to the target.

    Machine Key and Providers features are implemented in IIS7 SMO only for the "Web Server Level". The "Site Level" does not support these features
    Windows Server 2008
    111521 SMO_Users and Groups - Failed to add a user to the target on Windows 2000 during a remediate operation. Windows 2000
    112489

    Environment verbs should not be evaluated.

    Some parts of the IIS7 server module evaluate %WINDIR% as C:\Windows when auditing various settings (and/or content), causing mismatches when performing audits
    Windows Server 2008
    112529

    IIS7 Server Module audit and remediation issue with several applications in the application pool.

    The "Number of Applications" contained in an "Application Pool" is a read-only column and should not be included in remediation for an Application Pool
    Windows Server 2008
    113052 Remediation of an error page without subStatusCode creates an error page with subStatusCode=0 on the target. Windows Server 2008
    113804 There is no distinction between remediation of providers feature from Web Server-Level and remediation of providers from Site-Application Level. The first uses the root path for setting providers, while the second uses the path of the Site or Application. Windows Server 2008

    Software Management

    74750 A race conditions occurs during certain remediation jobs requiring retries and multiple remediate attempts. Independent
    83256 In some cases, an incremental CBT import of an application policy that adds application configurations to the policy does not import the changes. Independent
    83916

    During Preview/Remediate, when there is insufficient disk space under /var directory, the following error should display:
    insufficient disk space
    However, this error is actually displayed:
    The request to retrieve information from the Opsware Agent failed for an unknown reason, please contact your Opsware Administrator.Execution error:
    Traceback (innermost last):
    File "./base/wayfuncs.py", line 133, in evaluator
    File "<string>", line 1212, in ?
    File "<string>", line 1174, in main
    File "<string>", line 586, in installPCA
    File "<string>", line 382, in findTmpdir
    AttributeError: debug

    Independent

    102109

    When attempting to remediate a Linux server, the operation fails with an error such as:
    The remediate operation cannot be performed because an error occurred during preview.
    /var/opt/opsware/yum/cache/opsware/repomd.xml:9: parser error

    Linux
    112589 Cannot add a Solaris patch to a patch policy from the patch's Patch Policies view. Solaris
    112702 The popup menus for a folder in the folder tree are enabled differently, compared to the folder list. Independent
    114781 A Null Pointer Exception (NPE) occurs when attempting to perform a remediation of a simultaneous attachment and detachment Independent
    111793 When there are Remediate job option settings changed after previewing, you cannot preview again. Independent
    111861 After you add or delete policy items in a software policy and then save them, you are subsequently unable to open the software policy. There are Null Pointer Exceptions (NPEs) in the Java console. You must log off and then log back in to the SA Client. Independent

    Software Repository

    99828 A cascading satellite (an SA satellite whose gateway is connected to another satellite's gateway rather than to an SA Core Management Gateway) cannot connect to the Software Repository cache of another satellite due to a certificate error. Independent

    SSL - Secure Environment

    83898 A scan on port 1028 found the following issue: "SSL Server Allows Cleartext Communication (NULL Cipher Support) This host is running an SSL server that supports NULL cipher. The NULL cipher is a 0-bit SSL connection that does not provide encryption; any network traffic is in plain text. Solution: Disable the NULL cipher. Reconfigure the SSL server to provide suitable encryption." Independent

    Storage Host Agent Extension

    100922

    When an HPUX 11.23 server is presented with a LUN via dual port HBA, the user interface shows only one FC target mapping.

    The NGUI panel Inventory->Storage->Volumes->[Select Access Path View]->Select a LUN presented via dual ports HBA, the bottom panel will show only one target mapping instead of two entries. This occurs when an HBA driver does not support the SNIA HBA 2.0 version.
    HPUX 11.23
    101464

    For LUNs managed by Solaris Native MPXIO, the multipath count is displayed as 1. This behavior is seen on Solaris versions before Solaris 5.10 Update 3.

    For Solaris versions before Solaris 5.10 Update 3, the Storage Host Agent Extension inventory snapshot specification fails to discover the information related to Solaris Native MPXIO software. Because of this, MPXIO managed multipathed LUNs will have their path count as 1.
    Independent
    109306 The supply chain breaks when users create multilevel LVM RAID volumes, such as RAID10 or RAID50, and the Inventory -> Storage -> Volumes panel does not display supply chains for multilevel-RAID volumes. Linux

    UI (DSE)

    117600 Severe java-console error occurs when you run a server script on a Device Group. Independent

    Virtualization

    71640

    When an imported LDAP user clicks the Next button in the Create Virtual Zone wizard’s Zone Definition step, they do not advance to the next step. The following NullPointerException error is returned:

    WARNING init(NguiUser:-1): No user date format specified, using JVM defaults
    java.lang.NullPointerException
    at com.opsware.ngui.virtual.task.ZoneDataSpecificationPanel$
    ServerVirtualizationZonePanel.createPanel(Unknown Source)
    ......
    at java.awt.LightweightDispatcher.dispatchEvent(Container.java:3128)

    at java.awt.Container.dispatchEventImpl(Container.java:1613)
    Windows
    71995 The progress bar does stop after opening a Virtualization object browser. Independent
    77903 Unable to modify a virtual machine's storage with add and remove operations in the same job. ESX, ESXi
    78017 The ManageEsx create command fails with a Null Pointer Exception (NPE). The command was replaced with a shell script. Linux/3AS, Linux/4AS, Linux/5Server, SunOS
    80218

    When more than 2 GB memory is allocated for Local Zones, requests for memory information causes Web Services Data Access Engine errors.

    Solaris
    81233 When you open Create/Modify/Remove virtual machine jobs whose server has been deleted, an NPE error displays. Solaris, Vmware, HyperV
    81241 A deleted hypervisor server is displayed as "null" in completed Create virtual machine and Remove virtual machine jobs. Solaris, VMware, HyperV
    83717 The Create Virtual Machine wizard, does not allow creating VMs with Windows Server2008 or Red Hat Enterprise Linux 5. Windows Server 2008/Red Hat Enterprise Linux 5
    92213 ESXi edit connection events should be logged in the history log file. Independent
    92216

    Update ESX VMM code to version 2.5.

    SA should take advantage of latest enhancements and features such as cloning
    ESX, ESXi
    93224

    A completed Create Virtual Zone job does not show the zone creation command script.

    SA did not initiate a scan of the hypervisor after a successful edit connection. You must perform a reload data action.
    Solaris
    92336 ESXi Edit connection: No HV scan is performed after a successful edit connection. Independent
    93612 Creating a virtual machine with auto-provisioning and multiple NICs did not allow you to specify which NIC must be used as the provisioning device. ESX 3, ESX 4, ESXi 3, ESXi 4
    93686 Suse64Guest is missing from the list of guests that require the E1000 adaptor. Independent
    93713 Create Virtual Machine: The Job Status view is inconsistent between the live view and the view you get when opening the job from the history view. Independent
    93764

    ESXi hypervisor in maintenance mode: You cannot create virtual machines when it is not allowed.

    Hypervisors in maintenance mode that were the targets of any VMM operation would fail with an unrecognized error.
    ESX 3, ESX 4, ESXi 3, ESXi 4
    104418

    The reported OS property for ESX servers is inconsistent between direct (SA Agent) and indirect managed (vCenter) cases.

    Hypervisors previously included in a device group, based on the OS property, would not be able to join the device group after VS registration.
    ESX, ESXi
    105257 “Network Name" and "VMware Guest OS" is not populated in the Virtual Machine Definition step after Modifying a virtual machine. Independent
    108705 Need a better error message when Run Custom Extension is attempted on vCenter managed ESX/ESXi servers. Independent
    109849 When you add vCenter whose hypervisors are already managed by SA, the job fails with "integrity constraint (TRUTH.DEVICES_VSWITCH_INTERFACES_FK) violated - parent key not found". Independent
    109874 In the Server browser Properties view, the user name appears as Username=<empty> and Credential Status=unverified for the ESXi hypervisor. Attempts to set the credentials results in an error (java NullPointerException). VMware ESXi
    109887 Snapshot views of hypervisors that are managed by Virtual Center (VC) are not supported. ESX, ESXi
    110481 Starting a managed Hyper-V virtual machine is logged in the SA Web Client as "Start Zone". Microsoft Hyper-V
    111307 The add ESXi operation suspends on RHAS3 and RHAS4 cores. VMware
    111363 Modify VM fails when trying to modify/remove vlan adapter type VMXNET 2 or 3.  ESX, ESXi
    111590 Incorrect history events are logged by failed, recurring, hypervisor scans. Independent
    111691 The Virtualization panel displays a “java.lang.IndexOutOfBoundsException” and then the view panel goes blank. Independent
    111775 Debug information is logged in the Web Services Data Access Engine (twist) stdout.log file. Vmware, Solaris
    111780 Hypervisors are not loading. ESX
    111847 A virtual machine is in a powered on state and you can add a disk but not change the size of the new disk or change the datastore after one is selected.  Independent
    111922 The create virtual machine job on an Agent managed ESX 3.5 fails with the error message: “com.vmware.vim25.VirtualMachineConfigSpec”. ESX, ESXi
    111972 The create virtual machine action fails on a managed ESX hypervisor when the virtual machine’s datastore name contains special characters, including blanks, in the controlling XML file. ESX 3, ESX 4
    112176 The Help button on the Add Hypervisor Progress window does not open the add hypervisor online Help topic. Independent
    112376 The Power On, Power Off, Reset, Suspend, Modify, and Remove actions fail on virtual machines managed by ESX 3.05. Independent
    112417 Modify VMware VM - Adding multiple hard disks to different datastores results in all disks being added to a single datastore. ESX, ESXi
    112431 Modify VMware virtual machine "Jobs and Sessions" displays "Power Status" as the virtual machine state.  Independent
    112733 When creating a Hyper-V virtual machine, you cannot enter any RAM value because the value was restricted to 8 MB. Independent
    113607 During a virtual machine modification, when adding VHD, the File Location does not work for input without an ending backslash (\). Independent
    113659 Modify VM - Virtual Machine Definition - When you add a description that includes the equals (=) character, it fails and displays the following error: "ValueError: too many values to unpack”. Windows 2008
    113887 Create Virtual Machine job fails to boot the virtual machine into the server pool.  ESX, ESXi
    113891 Cannot create and provision an ESX virtual machine guest.  ESX, ESXi
    115353 Storage Panel page of the Storage Snapshot is not displayed when a hypervisor is managed through Virtual Center (VC) in the SA Client.  ESX, ESXi
    118605

    Cannot select Windows 2008 R2 as VMware Guest OS if you create a virtual machine on ESX Server and provision Windows 2008 R2.

    Windows

    Web Services Data Access Engine

    60634

    In certain cases, for example, moving a twistOverrides.conf file from one core to another that has different encrypted key material, the operation fails and the twistOverrides.conf file is truncated.

    Resolution: Changes to changes to the twistOverrides.conf file are now written to a temporary file and the original is only overwritten on successful completion of an operation.

    Independent
    72100 If $JAVA_HOME is empty, SA will use the Java version installed in /etc/opt/ opsware/j2sdk14/j2sdk14 which typically contains the SA-supplied Java version. However, if you have installed a different Java version or have installed an application that overwrites the Java version in that directory, you could have incompatibility problems. Independent
    119166 When you try to submit any new jobs, you might receive a RemoteException or CacheFullException message. Independent
    119389 The Web Services Data Access Engine memory usage is not safely bounded, resulting in CacheFull exceptions and OutOfMemory errors. The engine should work within the memory it has been granted and it should block clients when memory resources are low. Independent

    Deprecated Features

    When a feature or platform is identified as deprecated for a release, it means that you (the SA customer) are
    notified of its future removal. Deprecated features are still fully supported in the release they are deprecated
    in, unless specified otherwise. The intent is that deprecated features or platforms will have support removed
    in the next major or minor SA release; however, eventual removal is at the discretion of HP.

    The following features were deprecated in the SA 7.80 release. Current and future availability of these
    features is also described in the following sections:

    Deprecated API Methods

    In SA 9.0, moving application configurations and configuration templates into folders changed the behavior
    of the associated classes and services.

    Attributes folder and lifecycle of the VO-s are required for the following API calls:

    com.opsware.acm.ConfigurationService#create
    com.opsware.acm.ConfigurationService#update
    com.opsware.acm.CMLService#create
    com.opsware.acm.CMLService#update
    The following methods have been deprecated, but they still perform as expected. Method
    com.opsware.folder.FolderVO#getCustomers should be used instead.
    com.opsware.acm.ConfigurationVO#getCustomers
    com.opsware.acm.CMLVO#getCustomers
    The following methods have been deprecated and they have a void implementation. Method
    com.opsware.folder.FolderVO#setCustomers must be used instead.
    com.opsware.acm.ConfigurationVO#setCustomers
    com.opsware.acm.CMLVO#setCustomers

    Code Deployment and Rollback (CDR) and Configuration Tracking

    Code Deployment and Rollback (CDR) was deprecated in the SA 7.80 release, but is still supported in SA
    9.0. In a future release, this feature will not be supported. The new Application Deployment tool in SA 9.0 is
    intended to replace CDR. See New Application Deployment Manager on page 13 and the SA Application
    Deployment User Guide for more information.

    For more information about the deprecation of CDR, contact your HP Technical Support representative.

    Agent Deprecation

    In SA 9.0, HP announced the deprecation of the Server Automation Agent for the following versions:

    • Server Automation 7.01
    • Server Automation 7.00
    • Server Automation 6.xx
    • Server Automation 5.xx

    Although releases of HP Server Automation prior to 9.0 will continue to support these versions of the Agent,
    it is recommended that customers migrate to newer versions of the Agent on their managed platforms.

    HP SA will stop supporting these versions of the Agent in an upcoming major or minor release. Agents from
    Server Automation 4.xx and earlier are not supported in this release.

    DOS-Based OS Provisioning

    DOS-based OS Provisioning was deprecated in the SA 7.80 release and is not supported in SA 9.0 or later. For more
    information, contact your HP Technical Support representative.

    start_opsware.sh and stop_opsware.sh scripts

    As of SA 7.80, the following scripts are no longer supported:

    start_opsware.sh
    stop_opsware.sh

    In SA 9.0 and later you must use the unified start script:

    /etc/init.d/opsware-sas

    If you have any applications or scripts that depend on this script, you must rewrite them to use the unified
    start script.

    Virtual Server Management Actions

    The Open Console action (for VMware virtual machines of ESX agent-managed hypervisor) was removed
    in the SA 9.0 release.

    The Open Web Access action (for ESX agent-managed hypervisors) was removed in the SA 9.0 release.

    As of SA 9.0, virtualization actions for agent-managed ESX 3.0 hypervisors are no longer supported, unless the ESX 3.0
    hypervisor is managed by a Virtualization Service. It cannot be directly added to the Virtual Servers view
    (through Add Hypervisor); it needs to be vCenter managed.

    Documentation Information

    This section discusses documentation information for this release.

    New Interactive Tutorials

    The SA Quick Start includes new interactive tutorials:

    * Patching a Windows System
    * Installing Software
    * Performing an Audit
    * Searching Job Results

    For complete information, see the Quick Start Videos section in the SA Client online help.

    New Guides

    The following new guides were added for this release.


    In addition to the online help and support matrices, and the new guides listed above, the following documents are provided with this release of Server Automation:

    • Integration Guide 
    • Oracle Setup for the Model Repository 
    • Overview and Architecture Guide 
    • Platform Developer Guide 
    • Quick Reference: SA Installation Requirements 
    • Simple/Advanced Installation Guide 
    • Single Host Installation Guide 
    • Storage Visibility and Automation Installation & Administration Guide 
    • Storage Visibility and Automation SE Connector Installation Guide 
    • Storage Visibility and Automation Upgrade Guide 
    • Upgrade Guide 
    • User Guide: Application Configuration 
    • User Guide: Application Deployment 
    • User Guide: Database and Middleware Automation 
    • User Guide: Server Automation 
    • User Guide: Storage Compliance 
    • User Guide: Storage Visibility and Automation 

    To check for updates to these documents, go to: http://support.openview.hp.com/selfsolve/manuals

    The HP Software Product Manuals site requires that you register for an HP Passport and sign in. To register for an HP Passport, select the New users - please register link on the HP Passport login page.

    Obsolete SA Documentation

    The following manuals have been obsoleted and are not included with SA 9.10:

    For complete information, see the SA Manuals section in the SA Client online help.

    Documentation Errata

    This section describes documentation errata.

    Application Deployment Manager Context-Sensitive (F1) Help

    In the Application Deployment Manager, context-sensitive online help is provided for numerous dialogs, including the Manage Applications and Manage Targets dialogs.

    To view a context-sensitive help topic, click the question mark icon in the dialog. Note that the F1 key does not open online help for the Application Deployment Manager.

    To view the portion of the SA online help that pertains to application deployment, select Help -> Help in the Application Deployment Manager.

    Refer to the HP Server Automation Application Deployment Manager User Guide for additional information.

    Support Matrix

    Due to a documentation error, AIX 5.2 was previously listed as a supported platform for the SSI feature. The SSI feature is not compatible with AIX 5.2.

    Back to the Table of Contents

    Documentation Updates

    * September 2011
    * October 2011

    To check for recent updates or to verify that you are using the most recent edition of a document, go to:
    http://support.openview.hp.com/selfsolve/manuals

    This site requires that you register for an HP Passport and sign in.
    Or click the New users - please register link on the HP Passport login page.
    You will also receive updated or new editions if you subscribe to the appropriate product support service.

    Contact your HP sales representative for details.

     

    HP Software Support

    This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online.

    HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:

    To access the Self-Solve knowledge base, visit the Self-Solve knowledge search home page.

    Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.

    To register for an HP Passport ID, go to: HP Passport Registration.


    Legal Notices

     

    Warranty

    The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

    The information contained herein is subject to change without notice.

    Restricted Rights Legend

    Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

    Copyright Notices

    © Copyright 2000-2011 Hewlett-Packard Development Company, L.P.

    Trademark Notices

    Adobe® is a trademark of Adobe Systems Incorporated.
    Intel® and Itanium® are trademarks of Intel Corporation in the U.S. and other countries.
    Microsoft®, Windows®‚ Windows® XP are U.S. registered trademarks of Microsoft Corporation.
    Oracle and Java are registered trademarks of Oracle and/or its affiliates.
    UNIX® is a registered trademark of The Open Group.

    New Publication Date Change
    November 2011 Modified workaround for QCCR1D133132

     

    Back to the Table of Contents