You should see these parameters:

• "NameSrvqueryTimeout" (default = 1500 ms). Change this to 20 (ms).
• "NameSrvQueryCount" (default = 3 attempt). Change this to 1 (attempt).

Known Problems, Limitations, and Workarounds

• When more than one IGP view is opened, each displaying a different IGP protocol from a single GUI session, the views may display a mix of protocol information.

  Workaround: Close windows opened on an IGP protocol before launching IGP views for a different IGP protocol.

• For ISIS network topologies based on NSAP addressing, RAMS events and RAMS link table views will display the source and destination adjacent addresses as 255.255.255.255 or 0.0.0.0 instead of the NSAP addresses. (QXCR1000334769)

  Workaround: None

• SNMP Test Trap for multiple trap destinations (in the RAMS Web Admin GUI Administration->Alerts page) sends the test trap to just the first destination in the list.

  Workaround: Run the SNMP Test Trap for each destination one by one.

• OSPF and ISIS GRE Tunnel Down events are not correlated with APA events. (QXCR1000339753)

  Workaround: Look at the 'detected' string description in the Tunnel Down event for "tunnel router down" or "interface disabled" which indicates an layer 2 cause of the tunnel state.

• It may require multiple attempts to enable the RAMS Adjacency Established event from the RAMS Web Admin GUI IGP Alerts page before the NNM management station starts receiving RAMS Adjacency Established alarms.

  If none of the OV_RAMSD misconfiguration events are cancelled when faults are restored and you do not see any Adjacency Established events in the NNM alarm browser, verify by running $OV_BIN/ovdumpevents -l {time} ; search results for the text "Established" . If you do not find any Adjacency Established alarms, you must (re) enable the event from the Alerts page.

• RAMS Ajacency Established events may not always cancel RAMS Adjacency Lost events for an adjacency between neighbors.

• After you install the NNM/RAMS Integration Module, the installation directory under /tmp still exists.

  Workaround: Clean the /tmp directory after you install the NNM/RAMS Integration Module.

• On IPF platforms with NNM 7.51 installed, if you uninstall the NNM/RAMS Integration Module, the uninstall process removes the HPOVSnmp and HPOVMIB packages.

  Workaround: Reinstall the packages via the following commands:

  swinstall -s /path to installed bits/packages/HPOvSNMP-01.10.055-HPUX11.22_IPF32-release.depot HPOvNNM.HPOVSNMP

  swinstall -s /path to installed bits/packages/HPOvMIB-01.10.055-HPUX11.22_IPF32-release.depot HPOvNNM.HPOVMIB

  The path is where you untar the CD image and the location from where you run setup.

  Documentation Errata

  There are currently no known documentation errors.

  Verified Environments

  The NNM/RAMS Integration Module is supported in a high availability environment. To set up the high availability environment, install and configure the NNM/RAMS Integration Module on both the active and standby server systems. Contact HP technical support for specific configuration needs.

  Support

  Visit the HP OpenView web site at:
  http://managementsoftware.hp.com/

  This web site provides contact information and details about the products, services, and support that HP OpenView offers.

  You can also go directly to the support web site at:
  http://support.openview.hp.com/support

  HP OpenView online software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valuable support customer, you can benefit by being able to:

  • Search for knowledge documents of interest
  • Submit and track progress on support cases
  • Manage a support contract
  • Look up HP support contacts
  • Review information about available services
  • Enter discussions with other software customers
  • Research and register for software training

  NOTE: Most of the support areas require that you register as an HP Passport user and log in. Many also require an active support contract. To find more information about support access levels, go to the following URL:
  http://support.openview.hp.com/access_level.jsp

  To register for an HP Passport ID, go to the following URL:
  https://passport2.hp.com/hpp/newuser.do

  To view release notes and other documentation, complete the following steps:

  1. Click using hp software-->product manuals.

     The product manuals search window opens. It is located at:
     http://ovweb.external.hp.com/lpe/doc_serv/

  2. In the select product list, click NNM/RAMS Integration Module.
  3. In the select version list, click 4.0.
  4. In the OS list, select the desired OS type.
  5. To start the search, click Open or Download.

  NOTE: To view files in PDF format (*.pdf), Adobe Acrobat Reader must be installed on your system. To download Adobe Acrobat Reader, go to the following URL:
  http://www.adobe.com/

  Legal Notices

  ©Copyright 2006 Hewlett-Packard Development Company, L.P.

  The information contained herein is subject to change without notice.

  The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.