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HP QuickTest Professional Readme
This file provides the following information about QuickTest Professional 11.00:
Getting Started
Important installation information and step-by-step installation instructions can be found in the HP QuickTest Professional Installation Guide. The Installation Guide is available in PDF format in the root folder of the QuickTest Professional DVD. You can also open it from the Documentation Library Home page of the QuickTest Professional Help after you install QuickTest.
After you install, you may want to refer to the following items, available from the QuickTest Help menu.
- What's New. Provides details about new features and new environment support.
- QuickTest Professional Tutorial. If you are using QuickTest Professional for the first time, use the QuickTest Professional Tutorial to learn how to work with several of the most commonly used features.
- QuickTest Professional Documentation Library. A single-point of access for comprehensive product information, including installation guides, user guides, and language references in Help and/or PDF format.
Hotfix and Patch Information
If you install a hotfix or patch over QuickTest Professional 11.00, information about that patch is described in the corresponding hotfix or patch readme.
If the information in a hotfix or patch readme conflicts with information in the QuickTest Professional Readme or any other QuickTest Professional documentation, the information in the hotfix or patch readme takes precedence.
To view the QuickTest Professional hotfix and patches installed on your computer, open QuickTest, select Help > About QuickTest Professional and click the Product Information button. Installed hotfixes and patches are listed at the bottom of the Product Information page. Click the link to open the readme file for the hotfix or patch.
Documentation Updates
The top of this document contains the following identifying information:
- Version number, which indicates the software version.
- Publish date, which changes each time the document is updated.
To check for recent updates of this or any other QuickTest documentation, or to verify that you are using the most recent edition, visit: HP Software Product Manuals
Minimum System Requirements and Supported Environments
To successfully install and run QuickTest Professional, your computer must meet the minimum system requirements shown below. However, performance may be improved by using systems with stronger/later setups than the minimum requirements.
For a complete list of all supported operating systems, browsers, and development environments, see the HP QuickTest Professional Product Availability Matrix, available from the Documentation Library Home page or the root folder of the QuickTest Professional DVD.
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Computer/Processor:
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Pentium IV or higher microprocessor (minimum 1 Ghz)
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Operating System:
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Windows XP Service Pack 2
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Memory:
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Minimum of 1GB when no more than three add-ins are loaded simultaneously.
Additional memory is required when loading more add-ins and when using the Save movie to results option to capture movies during run sessions.
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Color Settings:
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High Color (16 bit).
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Graphics Card:
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Graphics card with 64 MB video memory
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Free Hard Disk Space:
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1 GB of free disk space for application files and folders.
You must also have an additional 120 MB of free disk space on the system disk (the disk on which the operating system is installed).
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Browser:
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Microsoft Internet Explorer 6.0 Service Pack 1 or a later supported version.
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Note: The information in this section is up-to-date at the time of this release. Refer to the http://www.hp.com/go/QTP_SysReq page for the most updated supported system configurations.
HP QuickTest Asset Upgrade Tool for HP ALM/Quality Center
If you work with Quality Center 10.00 or HP ALM, your Quality Center or HP ALM administrator should update all your existing QuickTest assets using the HP QuickTest Asset Upgrade Tool for HP ALM/Quality Center.
The HP QuickTest Asset Upgrade Tool for HP ALM/Quality Center enables a Quality Center or HP ALM administrator to simultaneously upgrade all of the QuickTest assets stored in a Quality Center 10.00 or HP ALM 11.00 project from an earlier QuickTest version to QuickTest 11.00 format.
In addition to upgrading all QuickTest assets to the current version, the tool also:
- Converts testing resources older than 10.00 from attachments to linked entities that use the resources and dependencies model.
- Stores data tables associated with each test as resource files, which enables you to work with data awareness capabilities in HP ALM.
The HP QuickTest Asset Upgrade Tool for HP ALM/Quality Center, and its corresponding documentation, is available for download from: http://support.openview.hp.com/selfsolve/document/KM910435
Notes and Limitations
This section includes the following:
Before You Install
This section includes information that is important for you to know before you install QuickTest.
- You cannot install QuickTest when a McAfee Anti-Virus application is running.
Workaround: Disable the antivirus application during the QuickTest installation process.
- QuickTest Professional supports the Sentinel RMS License Manager version 8.3.0 as its concurrent license server. Earlier versions of the concurrent license server are not supported.
- QuickTest does not support Windows user names with non-English letters. If you log in to Windows using a user name (with administrative privileges) that contains non-English characters and then install QuickTest, the installation may complete successfully, but you may not be able to open QuickTest or it may not behave correctly.
- The path in which installation files for QuickTest are located, and the path in which QuickTest is installed, can contain only English characters.
- When upgrading to QuickTest 11.00 from a QuickTest 9.5 or 10.00 installation on which a Language Pack (localized version of QuickTest) was previously installed, you may get an error message when opening QuickTest after the upgrade.
Workaround: Repair the installation:
- In the Control Panel, select Add/Remove Programs and select the HP QuickTest Professional entry.
- Click the Change button.
- In the installation wizard that opens, choose the Repair option and follow the on-screen instructions.
- If you install QuickTest 11.00 while the QTPNET_00015 patch (a QuickTest 10.00 patch) is installed on your computer, QuickTest may behave unexpectedly.
Workaround:
- Open the Add/Remove Programs dialog box from the Control Panel.
- Display the installed patches by selecting the Show updates check box (or click the View Installed Updates button, depending on your operating system version.)
- Locate HP QuickTest Professional in the list and check whether QTPNET_00015 for HP QuickTest Professional 10.00 QFE is listed as an installed update.
- If it is installed, click Remove to uninstall this patch before you install QuickTest 11.00.
- If you want to work with .NET 4.0, it is best to install it before you install QuickTest. If you install .NET 4.0 after you install QuickTest, you must manually register two .NET DLLs as follows:
In <QuickTest installation folder>\GlobalAssemblyCache\Net4, execute the following commands:
- ..\..\bin\GACRegUtil4x86.exe -i Mercury.QTP.Agent.dll
- ..\..\bin\GACRegUtil4x86.exe -i Mercury.QTP.WpfAgent.dll
- In Windows XP and Windows 2003, if you install the Oracle Add-in, the Windows Remote Shell Service (rshsvc.exe) may fail and display an error message every time you restart the computer. This occurs only if the Remote Shell Service is configured to run automatically.
Supplemental Information
Use the information in this section as a supplement to the product documentation.
Additional troubleshooting information, guidelines, and feature-specific limitations are described in the relevant locations of the installation and product documentation. Make sure you are aware of those issues when working with the relevant features.
This section includes the following:
Installation
- When you install a new QuickTest 11.00 installation and you specify a single concurrent license server in the License Wizard, QuickTest now automatically specifies the server in an LSFORCEHOST environment variable, to optimize performance. However if you perform an upgrade from QuickTest 10.00, and you already had an LSHOST variable defined, the upgrade installation does not change the setting to LSFORCEHOST.
Workaround: If desired, set the LSFORCEHOST variable manually, as described in the HP Functional Testing Concurrent License Server Installation Guide.
- If you manually set an LSHOST environment variable to a particular server (or upgrade from a previous version of QuickTest where the LSHOST variable was set), QuickTest sometimes gets its license from another server, even when the specified server has the required licenses available.
Workaround: To ensure that a specific server will be used, specify an LSFORCEHOST environment variable instead.
Operating Systems
If you work with QuickTest on a Windows 7 operating system with User Account Control (UAC) turned on, and you open a test from a protected location (such as Program Files), it is opened in read-only mode and a message is displayed that you do not have permissions to open it in read-write mode.
General
- When you save a test using the Save Test with Resources option, it also saves any tests containing called external actions. However, to preserve space, these called tests contain only the called actions, and not all of the actions from the original test. Therefore, you cannot open these called tests in QuickTest from the local copy.
Workaround: If you need to have full access to the called tests as well as the main test that you save using the Save Test with Resources option, then you must manually save all required tests locally and then manually edit all references to the relevant actions from the main test to the actions it calls.
Web Add-in
- The If Handler option in the Web Event Recording Configuration dialog box works on Mozilla Firefox browsers only if the handler is assigned as an attribute (for example, <A onclick = "some code"/>) and not if it is assigned as a property (for example, aObj.onclick = function() {some code})
Silverlight Add-in
- When Silverlight applications are opened in two tabs sequentially (without QuickTest performing any operations on the first one before the second opens), QTP will use a custom server to support controls only in the first application with which you interact. The same is true when two tabs are refreshed sequentially.
Workaround: Perform an operation (for example, use the Object Spy) with the first tab opened/refreshed before opening/refreshing the second one.
- If a Web page contains a Silverlight application that is windowless and is scrolled out of view when the page opens the first time, QuickTest will not be able to make this application visible. (For example, in this scenario, QuickTest will not be able to perform an SlvWindow.MakeVisible step).
Quality Center and Business Process Testing
- When comparing two baselines, if the only change in a resource is its association to a test or component, the Asset Comparison Tool does not indicate any change in the resource even though HP ALM or Quality Center may indicate that the resource is Modified.
- If an HP ALM or Quality Center user manually changes the status of a test instance run, HP ALM/Quality Center creates something called fast run results to record the change of the test status. The fast run results are not valid QuickTest run results files. However, when you try to select results to open or delete in the Run Results Viewer or Run Results Deletion tool, the fast run results are available in the list.
- After you run a component locally in QuickTest, you cannot use the Jump to Step in QuickTest option from the Run Results Viewer.
- You cannot perform a remote execution of a business process test on a Windows 2008 R2 QuickTest computer.
Documentation
- The QuickTest Help Index tab contains only reference items, such as objects, methods, properties, and functions. It does not contain any entries from the user guides.
To search for information from all the documents in the QuickTest Documentation Library, use the Search tab.
- On some operating systems or after installing certain Windows service packs or updates, you may not be able to view the content of some Help files.
Workaround:
Internationalization
- If you are working with a QuickTest User Interface Pack, install it before running QuickTest for the first time, if possible.
If you install a QuickTest User Interface Pack after running QuickTest, the following items may remain in English after installing the User Interface Pack:
- Menus and toolbars in the Object Repository window (in QuickTest or in the Object Repository Manager)
- The Find dialog box in the Expert View
Workaround: Close QuickTest and delete the folder: %APPDATA%\HP\QuickTest Professional
(For example, C:\Documents and Settings\<username>\Application Data\HP\QuickTest Professional).
- When working on an operating system using a Spanish locale, you may get an assertion error message at the beginning of the QuickTest installation.
Workaround: Modify the sLanguage registry key value as follows:
- In the Start > Run dialog box, type: regedit.
- Go to the registry path: HKEY_CURRENT_USER\Control Panel\International
- Change the sLanguage value from ES to ESN
- If the above steps do not solve the problem, restart your computer and try again.
Run the QuickTest installation again.
- Selecting the View Sample Snapshot option in the QuickTest Asset Comparison Tool opens a window containing a sample image of the selected element in QuickTest. The image displays the English user interface.
- The Add-in Extensibility SDKs are not localized.
- Function libraries that contain the Cyrillic 'я' character and are saved in ANSI encoding may be interpreted incorrectly in QuickTest. For example, the 'я' character may be interpreted as a newline, thus causing the run to fail.
Workaround: If this problem occurs, use a text editor to convert the function library by saving it in Unicode encoding.
HP Support
You can visit the HP Software support web site at:
www.hp.com/go/hpsoftwaresupport
This web site provides contact information and details about the products, services, and support that HP Software offers.
HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can: search for knowledge documents of interest, submit and track progress on support cases, submit enhancement requests online, download software patches, and more.
To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.
Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.
To register for an HP Passport ID, go to: HP Passport Registration
You can also access a localized version of the Software Support Web site in a number of languages by selecting the relevant language in the list on the top right of the HP Software Support Web site.
Legal Notices
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
The information contained herein is subject to change without notice.
Trademark Notices:
Adobe® is a trademark of Adobe Systems Incorporated.
Java is a registered trademark of Oracle and/or its affiliates.
Microsoft® and Windows® are U.S registered trademarks of Microsoft Corporation.
Acknowledgements:
ABBYY® FineReader® Engine 8.0 © ABBYY Software LLC. 2004. ABBYY FineReader - the keenest eye in OCR.
ABBYY, FINEREADER and ABBYY FineReader are either registered trademarks or trademarks of ABBYY Software Ltd.
SlickEdit® is a registered trademark of SlickEdit Inc.
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For the QuickTest Professional Web Services Add-in only:
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NOTICE file corresponding to section 4(d) of the Apache License,
Version 2.0, in this case for the Apache Axis distribution.
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This product includes software developed by The Apache Software Foundation (http://www.apache.org/).
If you have any comments or suggestions regarding this document, please send them by e-mail to SW-Doc@hp.com.
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