Mercury IT Governance Center(TM) Release 6.0 Service Pack 17 Readme

This Readme provides details about enhancements and improvements for this Service Pack for Mercury IT Governance Center Release 6.0. [Last update: September 07, 2007]

The information is organized as follows:

  • Enhancements and Highlights in Service Pack 17
  • Enhancements and Highlights in Earlier Service Packs
  • Installation Instructions
  • Installation Considerations
  • Details for SP17
  • Details for SP16
  • Details for SP15
  • Details for SP14
  • Details for SP13
  • Details for SP12
  • Details for SP11
  • Details for SP10
  • Details for SP9 (R1)
  • Details for SP8
  • Details for SP7
  • Details for SP6
  • Details for SP5 (R2)
  • Details for SP4 (R1)
  • Details for SP3
  • Details for SP2
  • Details for SP1
  • Enhancements and Highlights in Service Pack 17
    There were no enhancements or certifications for this service pack. See Details for SP17 for changes for SP17.
    Enhancements and Highlights in Earlier Service Packs

    (SP1) A new system token has been added, SYS.ITG_TIME_STAMP, which can be used with ksc_store. It has a format that is consistent with the format used in date detail fields.

    (SP1) Prior to 6.0 SP1, the build number of a patch was not updated in the KNTA_VERSION_HISTORY table and in ITG_HOME/conf/version.txt. In 6.0 SP1, the build number in these locations is updated.

    (SP1) Prior to 6.0 SP1, backups were done by appending “.PLx” to every file that a patch replaced. Backups were stored with a new name but still in the same directory as the original copy. In 6.0 SP1, all backups are moved to the directory ITG_HOME/BACKUP/SPx.

    (SP2) Two new reports to assist in SOX compliance have been added: SOX Security Change and SOX Security Validation.

    While files for these reports are included as part of the SP2 download, you must import the files to your IT Governance instance in order to use them. The reports are included at:

    <ITG_Home>/integration/mercury/SOX/Content/ReportTypes/SOX_Security_Change_ReportType.zip
    <ITG Home>/integration/mercury/SOX/Content/ReportTypes/SOX_Security_Validation_ReportType.zip

    Use the Report Type migrator to import the files (content bundles). For details, see the System Administration Guide and Reference.

    (SP2) Support for 9.2.0.6 and Oracle 9.2.0.6 RAC.

    (SP 3) Support for JRE 1.5.0_02.

    (SP3) Workflows can be configured to take into account segregation of duties. For details, see the Segregation of Duties document at the Documentation page for the Mercury IT Governance Download Center.

    (SP3) Support for Mozilla Firefox version 1.0.

    (SP3) Enhancements to LONG list auto-complete validations, to show results by default when no filter criteria are entered.

    (SP4) Support for Mercury Sarbanes-Oxley Corporate Assessment Accelerator (Accelerator available separately).
    (SP4) Support for Mercury IT Service Management Accelerator (Accelerator available separately).
    (SP4) Support for Mercury CPIC Accelerator (Accelerator available separately).
    (SP4) Introduction of Web Services for Mercury IT Governance Center. See the guide Service-Oriented Architecture: Web Services on the Documentation page at the Mercury IT Governance Download Center.
    (SP4) Compatibility with IT Governance Center - Quality Center integration.

    (SP4) Ability to copy and distribute modules from existing user Dashboard pages.

    (SP5) Support for Unicode characters for SSH and SSH2.
    (SP5) Function-based indexes can be used for user list validations.

    (SP6) WSRP support has been added for the following portlets:

    • Assignment Queue
    • Consolidated Demand
    • Demand By Category
    • My Tasks
    • Open Requests by Priority
    • Request Activity
    • Request ReferencesRequest Summary
    • TMG - My Time Sheets

    (SP6) Time zone support has been enhanced. You can now set the time zone that is displayed to users to a different time zone than the time zone of the Mercury IT Governance Server and the associated Oracle database server. For example, your IT Governance Center can be in New York, but the time zone displayed to users can be set for Los Angeles.

    To display a time zone different than the one in which the IT Governance Server and database server reside, you need to provide a value for the TIME_ZONE server.conf parameter. The TIME_ZONE setting affects users instance-wide; you cannot display different time zones depending on the locale of users in different time zones.

    The value for the TIME_ZONE parameter can be a fully qualified time zone name, such as "America/Los_Angeles" or "Australia/LHI". For a list of fully qualified names, you can refer to the Client Time Zone report in the Admin Tools window of the Workbench (see the System Administration Guide and Reference for details).

    Alternatively, you can set the value to be an offset from GMT: 'GMT+/-hh:mm' indicating the hours and minutes before or after UTC (Coordinated Universal Time--formerly Greenwich Mean Time). The valid range for hh:mm is GMT-12:00 to GMT+14:00.

    For example, you can set the value to:

    com.kintana.core.server.TIME_ZONE=America/Los_Angeles

    or

    com.kintana.core.server.TIME_ZONE=GMT-08:00

    Do not use 3 letter time zone abbreviations like "EST" or "PST".

    If TIME_ZONE is left blank, the time zone defaults to the time zone of the IT Governance Server.

    UPGRADE IMPACT: Changing the time zone in the server.conf file has significant impact and can affect the integrity of data for your instance. Setting the time zone should only be done after careful consideration.

    The following entities are potentially affected by time zone changes upon upgrading:

    • Portlet types (KNTA_PORTLET_TYPES, KNTA_PORTLET_TYPE_FILTERS)
    • Portlet queries (KNTA_PORTLET_QUERIES)
    • Portlets (KNTA_PORTLETS)
    • Data sources (KDSH_DATA_SOURCES)
    • Rules (KNTA_PARAM_RULES)
    • Validations (KNTA_VALIDATIONS, KNTA_VALIDATION_FILTERS)
    • Tokens (KNTA_ENTITY_TOKENS)

    On upgrade, a script is run that updates all SQL statements in the database to replace SYSDATE with KNTA_Util.Get_Date(). KNTA_Util.Get_Date() returns the localized time and should be used in SP6 and later in any custom scripts, reports, or portlets run against the IT Governcance Center schema when you want to have the date and time in the time zone specified in the TIME_ZONE server.conf parameter. SYSDATE should only be used when you want the date and time of the time zone of the server, regardless of the TIME_ZONE server.conf parameter.

    (SP6) Updates for Mercury IT Governance Center -- Quality Center Integration for Change Management version 1.1 (the BTO integration software is available separately).

    (SP6) Support for Mercury IT Governance Center -- Mercury Application Mapping Integration for Change Management version 1.0 (the BTO integration software is available separately).

    (SP8) The Mercury Extension for PeopleSoft Enterprise Service Pack 1 is available.

    (SP8) When using the Mercury IT Governance Server with Secure RMI, the server certificate is now checked against the Certificate Authority (CA).

    A new server.conf parameter called RMI_VALIDATE_SERVER_CERTIFICATE has been added. The value is either 'true' or 'false'. If the value is true, when the server is running in secure mode, the client Workbench validates the server certificate against the Certificate Authority. If the value is 'false,' the validation is not made.

    (SP8) The performance of Search Requests has been improved by introducing a limit on the number of total results returned by the Search Requests query. In addition, the default search order no longer has to be by Request ID, which can also lead to performance improvements.

    A new field has been added to the Search Requests page: "Limit Rows Returned To." The default is 1000. Users can edit this field to set the maximum number of results returned by the search.

    Two new server.conf parameters have been added:

    REQUEST_SEARCH_RESULTS_MAX_ROWS affects the maximum number of results returned by a search, and the value appears as the default in the Limit Rows Returned To field. The default value is 1000.

    DEFAULT_REQUEST_SEARCH_ORDER_BY_ID affects the Sort By field on the Search Requests page. The default value is 'true,' which orders the search results by Request ID (the default behavior prior to SP8 as well). When the value is set to 'false,' the search results are returned unordered.

    (SP9) Decimals can be used on the Time Sheet Policy screen. Decimal percentages are displayed when users make time sheet entries.

    (SP9) My Tasks portlet is available to users with a Time Management license.

    (SP9) Users can drill down from a local portlet to a remote (WSRP) portlet.

    (SP9) A Link component type and a Link validation have been added. The Link component is similar to the "Web Address (URL)" component; the Link component adds the ability to specify a description to the URL. The Link component looks like a standard HTML link, with an underline below text that is clickable, and, when clicked, opens a new window with the specified URL.

    The Link component and validation are available by using the Validation Workbench.

    Fields based on the Link component behave as any other fields. An Edit button next to a Link field enables a user to edit the Link URL and the description. If no description is provided, the URL is used as the description.

    (SP9) Mercury Service Desk Adapter for Remedy and Mercury Service Desk Adapter for Peregrine are available (each purchased separately).

    (SP9) Support for JRE 1.4.2_09 for clients.

    (SP9) Support for Oracle 9.2.0.7.

    (SP9) Support for Oracle 10.1.0.4. To use this version on all platforms except Windows, you must install Oracle patch 4458790, available at https://metalink.oracle.com/. After you apply the patch, run the following command to update the schema:

    EXEC DBMS_UTILITY.compile_schema(schema => '<schema name>');

    where <schema name> represents the Mercury IT Governance database schema.

    For Windows, the blank_trimming value must be set to true in the initialization file (either init.ora or spfile.ora).

    (SP9) Support for Van Dyke version 2.5.

    (SP9) Support for OpenSSH server version 4.3p2.

    (SP10) The following software and platforms have been certified for use with Mercury IT Governance Center:

    • Sun Java Plug-in 5.0 Update 6 (for client access to the Workbench)
    • Solaris 10: Sun_SSH_1.1, SSH protocols 1.5/2.0
    • Solaris 10 on SPARC
    • Windows 2003 R2
    • Documentum 5.3

    IMPORTANT: If you already use Document Management, you must install version 5.3 of the Documentum Foundation Classes. Install DFC 5.3 prior to installing SP10. You can continue to use Content Server 5.2.5 or you can upgrade to Content Server 5.3. If you upgrade to Content Server 5.3, Mercury recommends that you deploy a separate server machine on which to install the index server software, new in Documentum 5.3. See the Mercury Document Management Guide and Reference for details.

    • Oracle 10.2.0.2 for Windows
    • Oracle 10.2.0.1 for other platforms. You may need to install an Oracle patch to enable support. The supported platforms and patch numbers are provided in the System Requirements and Compatibility Matrix. To download the patches, go to metalink.oracle.com.

    For more details about these certifications, see the System Requirements and Compatibility Matrix, available at the IT Governance Download Center.

    (SP10) Concurrent updates of requests: When a request is being edited by two users simultaneously, changes to the request made by one user are not lost if the other user saves the request first. Details about enabling and using the feature are available in a Mercury Support Knowledge Base article; search for article number 45970.

    (SP10) Synchronization between staffing profiles and budgets. You can link a staffing profile to a budget, so that estimated resource costs for FTEs in the staffing profile update the planned labor costs in the budget.

    To synchronize a staffing profile and a budget, you must choose a budget that already exists.

    Follow these steps to link the a staffing profile with a budget:

    1. Create a new staffing profile or modify an existing staffing profile.
    2. On the Change Properties for Staffing Profile page, next to the line that says "This Staffing Profile is freestanding, actuals are entered manually," click Change.
    3. On the Change Properties for Staffing Profile page, click Yes for the Synchronized with Budget option.
    4. Select the Budget Name from the auto-complete list.
    5. Click Change.
    6. When you are done entering all of the information for the staffing profile, click Create.

    NOTE: If you have the Special Ops solution for the Staffing Profile - Budget Synchronization feature, use the following procedure to convert your existing synchronizations so that they work in SP10; the Special Ops solution has not been migrated to work in SP10.

    1. Upgrade to SP10.
    2. Run: <ITG_HOME>/scripts/sops/ITG_Convert_SP_Budget_Sync.sql

    The script moves the necessary data for the user_data columns into their respective columns and sets the user_data to null. In addition, the script disables user_data fields.

    Differences between the Special Ops solution and the synchronization feature in SP10 include:

    • In the SP10 version, the staffing profile and the budget do not need the same name.
    • In the SP10 version, the staffing profile cannot create the budget. Instead, users have to link the budget to the staffing profile manually.

    (SP10) Time Sheet Policy for percent by period: A new Time Sheet Policy enables you to track time by percentage worked for a given period. You can set the enforcement for the policy so that there is a minimum and a maximum number of hours worked for a period, and you can restrict users from releasing a time sheet if the minimum percentage is not reached or the maximum has been exceeded.

    To set a Time Sheet Policy so that percentages are used for a given period:

    1. Open the Workbench, and select Time Mgmt > Time Sheet Policies.
    2. Create a new time sheet or edit an existing one.
    3. On the Time Sheet Policy tab, for the "Enter Time by" field, select "Period in Percent."

    The Min/Max Hours tab becomes available, with options available for enforcing the policy and for setting the level of enforcement.

    (SP10) Last login for user: The date and time of a user's last login is displayed above the menu bar in the standard interface.

    (SP10) Use of decimals for Resource and Skills rates: You can use decimals for the Cost Rates for both Resources and Skills, enabling you to enter dollars and cents for the rates.

    (SP10) ksc_store available for request headers: The ksc_store special command can now be used for request header fields.

    (SP10) More filtering options for Scenario Comparisons: For Scenario Comparisons in Portfolio Management, new filtering capabilities have been added. The new filters are available by clicking Advanced Filters on the Create Scenario Comparison page, or by clicking Add Content on an existing Scenario Comparison details page.

    (SP10) Ability to authenticate against multiple LDAP domains: IT Governance Center can now handle multiple domains during LDAP authentication. To configure this feature, use a new server.conf parameter, LDAP_URL_FULL. The values for the parameter include a space-separated (not comma-separated) list of full LDAP URLs. Each LDAP URL should specify a base DN, which is used in place of the LDAP_BASE_DN server.conf parameter.

    Here's an example of how to set the LDAP_URL_FULL parameter:

    com.kintana.core.server.LDAP_URL_FULL=ldap://host.yourdomain.com/CN=Users,DC=yourdomain,DC=com ldap://host.yourdomain.com/OU=Users2,DC=yourdomain,DC=com

    The LDAP_URL_FULL parameter supersedes the LDAP_URL parameter. That is, if both are specified in the server.conf file, LDAP_URL_FULL is used. If URLs given in LDAP_URL_FULL do not have a DN value, the value set for LDAP_BASE_DN is used.

    NOTE: To specify a space character inside an URL, use the URL-encoding scheme, and replace the space with "%20." For example, if you have an organizational unit called "My Org Unit," then specify "My%20Org%20Unit" in the LDAP URL.

    (SP11) Dashboard version 3.2 has been incorporated into IT Governance Center. Dashboard 3.2 includes the following new features:

    • A drop-down menu instead of tabs for easy access to Dashboard pages.
    • Ability to drill down to multiple portlets. When configuring a portlet definition, you now have the option of selecting multiple drill-to portlets. See Knowledge Base article 46762 for details.
    • Export to PDF. On Dashboard pages, the Export to PDF button allows you to save any Dashboard page as a PDF file. (See Note below.)
    • New organization of CSS files. (IMPORTANT: The new organization may affect customizations you've made to the standard interface. See Note below.)

    NOTE ABOUT EXPORT TO PDF: The Export to PDF feature can be turned off by adding the following setting to the server.conf file:

    com.kintana.core.server.PAGE_PDF_EXPORT_DISABLED=true

    If your IT Governance Center deployment includes an integration with a third-party Web server an additional server.conf setting is required.

    For IIS Web servers, add:

    com.kintana.core.server.WEB_SERVER=IIS

    For Apache and all other Web servers, add:

    com.kintana.core.server.WEB_SERVER=APACHE

    After making changes to server.conf, run <ITG_HOME>/bin/kUpdateHtml.sh.

    Known issues with Export to PDF:

    • Status indicator icons in the Program List, Program Project List, and in all custom builder portlets do not export to PDF properly. The image links are broken if the Excel file is directly opened. The workaround is to first save the Excel file to disk and then reopen. (179459)
    • There is poor portlet layout in PDF when exporting to a single page when there are more than 5 to 6 portlets and a combination of list and chart portlets. The workaround is to export using the PDF Page Scaling options. (179298)

    NOTE ABOUT CSS FILE ORGANIZATION:

    Dashboard version 3.2 may affect your customizations of the Dashboard portion of the standard interface. Please note the following changes affecting the organization and location of cascading style sheet (CSS) files that are used for customizing the look and feel of the Dashboard.

    Regarding the CSS files located in the Dashboard.war file:

    • The contents of the autocompletewindow.css, button.css, dashboard.css, dashboard-spacing.css, datachooser.css, field.css, tab.css, and windoid.css (and their corresponding _rtl versions) have been consolidated in the df-portal.css (and df-portal_rtl) file.
    • No changes have been made to the portlet.css and portlet-extensions.css (and their corresponding _rtl versions) files.
    • Other CSS files have been added; however, these have no impact on Mercury IT Governance Center customizations.

    If you have made any Dashboard-related customizations:

    1. Before installing the Service Pack, back up your current Dashboard.war file.
    2. After installing Service Pack:
    • Back up the Dashboard.war file that is now installed on your Mercury IT Governance Server.
    • Review the customizations made to the CSS files in your earlier version of the Dashboar.war file and make the changes in the corresponding files on your Mercury IT Governance Server.
    • Back up the revised Dashboard.war file on your Mercury IT Governance Server.

    Mercury recommends that you store your backups on a recoverable location that is somewhere other than the Mercury IT Governance Server.

    (173023)

    (SP11) Request fields that previously had a limit of 1800 characters can now include 4000 characters. You can set the 4000-character limit for Parameter Fields 41 through 50. (174573)
    (SP11) You can now make activities required for work items on a Time Sheet. You can configure this when creating a new Time Sheet Policy in the Time Sheet Policy Workbench. An Activities tab has been added, enabling you to require that users specify activities for any of the work item types: requestes, tasks, packages, or miscellaneous items. (173618)
    (SP11) AIX 5.3 has been certified for use with Mercury IT Governance Center.

    (SP12) Demand Management: The new query builder feature adds more flexibility to the existing Request Search and Saved Searches functionality. It provides a way to create a custom search query for requests of any type. You can create a search by joining different search terms with logical operators (AND, OR, AND NOT, OR NOT). In addition, you can compare values using different comparison operators (=, != , <, <=, >, >=, IN , NOT IN). Search terms can be grouped together to form groups of search terms which can then be further joined by using the different logical operators mentioned above. A query built using the query builder feature can be saved like any other query.

    To access the query builder feature, click the Query Builder button on the Search page for requests of any type. This feature requires users to have the Demand Mgmt: Search Requests–Query Builder access grant. (177284)

    (SP12) Time Management/Project Management: Users with a Time Management license can now access the Task Details page from the My Tasks portlet. (180449)

    (SP12) Deployment Management: You can now view the execution log for a package from the standard interface. Previously, the execution log could only be viewed from the Workbench.

    To view the execution log from the standard interface, click the View Log button in the View All Lines section of the details page for a package. (180186)

    (SP12) Mercury CPIC Accelerator version 2.0 is available. The Accelerator supports the new OMB 300 schema. (179753)
    (SP12) The ksc_connect command has been enhanced to work with environment groups and "At least one" mode. With this enhancement, the ksc_connect command attempts to connect to the first server in the environment group; in case it fails, it then tries to connect to the second server, and so forth. The first time it succeeds to connect it stops further attempts to connect. If it fails to connect to all servers in the environment group it exits with a failure. (177510)

    (SP12) Financial Management, Project-Budget integration: Beginning with SP12, actual labor costs can be rolled up from the project plan to the budget, and non-labor costs can be manually entered on the budget.

    For budgets that are associated with projects, the Budgets properties page provides a new option, "Automatically rollup labor and manually enter non-labor costs." When this option is selected, labor costs are rolled up from projects (or Time Management if the actuals for projects are controlled in Time Management), and the user is provided with the option of entering non-labor costs at the budget level. (177438)

    (SP12) SUSE Linux Enterprise Server 9 has been certified for use with IT Governance Center. See the System Requirements and Compatibility Matrix for details. (175141)

    (SP13) The Request Browser is an IT Governance Center page where a user can view a set of requests that are grouped hierarchically based on criteria that the user specifies. The user can drill down into subgroupings of the requests.

    To use Request Browser: From the standard interface menu bar, select Search > Request Browser > Browse Requests. Configure your list and Browser Request tree preferences on the Browse Requests page. You can save a set of preferences for retrieval at a later time.

    Note that the Request Browser can be used for requests of a single type at a given time. However, each set of saved preferences can refer to a different request type.
    (178370)

    (SP13) The Mercury Service Catalog provides the ability to create catalogs of IT service items, and provides an interface for users to order those items. Users can browse or search through a catalog of published service items and add desired items to a virtual shopping cart. When users check out, they are guided through a process that can specify additional details for each item in their cart. When the order is placed, individual requests are generated for each service item, and the requests are moved along the appropriate approval workflow until the request has been fulfilled.

    To use Mercury Service Catalog, you must have the required license. You can access Mercury Service Catalog content and documentation (including a user's guide and a configuration guide) at the IT Governance Download Center, at the Past Releases page (the product currently works on Mercury IT Governance Center 6.0 only). (178370)

    (SP13) Dashboard: Specific colors can be applied to specific labels at the IT Governance Center instance level. There is no change in color over a span of time due to refresh, and no change in color when the server/node in a cluster recycles.

    For example, if a user has three different portlets showing defects by priority, the P1 items will be the same color in all three portlets (and the P1 items will be the same color in someone else's portlets that includes the same label).

    (186184)

    (SP13) Microsoft Internet Explorer 7.0 is certified for use with Mercury IT Governance Center. NOTE: You cannot use Export to Excel from a maximized portlet view. The default security settings for Internet Explorer 7.0 do not allow you to save or open a file when you click Export to Excel in a maximized portlet. (175645)
    (SP13) When configuring Mercury IT Governance Center to work with IIS 6.0 Web servers, you can use the default application isolation mode. Previously, IIS 5.0 isolation mode was required. (173684)

    (SP13) Support has been added for IBM HTTP Server (IHS) versions 2.0.47.1 and 6.1.

    To enable support for IHS and other Web servers, JK1 binaries are now included with Mercury IT Governance Center. You can find JK1.2.18 in the <$ITG_HOME>/integration/webserverplugins directory. JK2 binaries are still located in the <$ITG_HOME>/integration/webserver directory.

    For Web server setup with JK1, a Knowledge Base article will be available soon; check this readme for an update regarding the article number. In the meantime, contact Customer Support for issues related to integrating IT Governance Center with Web servers with JK1.

    (SP13) Oracle 10.2.0.2 is certified for all Mercury IT Governance Center operating system platforms.

    IMPORTANT: See the System Requirements and Compatibility Matrix for additional details about using Oracle 10.2.0.2. You must set a parameter at a system (database) level for Oracle 10.2.0.2 to work correctly.

    IMPORTANT: If you are currently using Oracle 10.2.0.2 and have not yet upgraded to SP13, you should do so as soon as possible.

    (SP14) Query Builder is available for the Request List portlet. (186243)

    (SP14) Support for JRE 1.4.2_12. (Update for Daylight Savings Time change; see below.) (187037)

    (SP14) Support for Oracle 10.1.0.5. (184513)

    (SP14) The United States and parts of Canada are extending the period of Daylight Saving Time (DST) beginning in 2007. From 2007 onward, DST will commence on the second Sunday in March (three weeks earlier than previously) and end on the first Sunday in November (one week later than previously). Date- and time-processing functions in systems and applications in countries implementing the new DST rules (U.S., Canada, Bermuda) are affected.

    To make it possible to implement the correct DST rules, support has been added for the following software that works with the IT Governance Center application server: Sun JVMS 1.4.2_12, IBM Developer Kit Java Technology Edition1.4.2 Release 6, HP SDK 1.4.2.11. (184067)

    (SP14) Support for Firefox 1.5. (179867)

    (SP14) Support for Red Hat Enterprise Linux AS release 4. (173961)

    (SP15) Secure Web logon using the built-in JBoss server and HTTPS: The logon page and the Change Password page can be configured to use HTTPS. NOTE: This configuration does not work with an external Web server.

    To configure your instance to use HTTPS using the built-in JBoss server:

    1. Import your SSL certificate. Or, to create a simple self-signed certificate for testing purposes, run this command:
      keytool -genkey -dname CN=<your_host> -keystore <keystore_file> -storepass <store_password> -keypass <key_password>
    2. Add these parameters to server.conf:

      com.kintana.core.server.HTTPS_PORT=<https_port>
      com.kintana.core.server.HTTPS_STOREPASSWORD=<store_password>
      com.kintana.core.server.HTTPS_KEYPASSWORD=<key_password>
      com.kintana.core.server.HTTPS_KEYSTORE_LOCATION=<keystore_file>

      Replace <store_password>, <key_password> and <keystore_file> with the values obtained in step 1.
    3. Run kUpdateHtml.sh and restart the server.
    NOTE: This solution does not work using Firefox on AIX. (187798)
    (SP15) Oracle 9.2.0.8 has been certified on all platforms. (188569)
    Installation Instructions for SP17

    The following steps apply to all installations of the Service Pack. [NOTE: If you intend to use Mercury Document Management, you should install Documentum Foundation Classes version 5.3 prior to installing SP17. See the Mercury Document Management Guide and Reference at the IT Governance Download Center for installation instructions.]

    1. Back up your database.
    2. Stop the Mercury IT Governance Server. The Service Pack cannot be installed on an active server.
    3. Copy the Service Pack file mitg-600-SP17.jar to the $ITG_HOME directory. This is the directory where the Mercury IT Governance Server is installed.
    4. Change to the $ITG_HOME/bin directory.
    5.

    Start the installation using the following command: sh kDeploy.sh -i SP17

    6. Follow the on-screen instructions to complete the Service Pack installation.
    7. Compile the new JSP files using the following command: sh kJSPCompiler.sh
    8. Start the Mercury IT Governance Server.
    **To obtain a list of all Service Packs applied to your Mercury IT Governance Center instance, run the following command: sh kDeploy.sh -l
    Installation Considerations for SP17
    NOTE: Due to the significant changes introduced with this Service Pack, you should back up your database prior to installing the Service Pack.
    The $ITG_HOME/conf/cache.conf file is overwritten when you install this Service Pack. A backup copy of cache.conf is also created. If you have previously tuned the parameters in the cache.conf file, you need to reapply the settings before restarting the server.
    Service Pack Details for SP17
    SR# Description
    1-523589915

    The Import User report imports and enables LDAP users that are disabled in Active Directory and enables them in IT Governance Center.

    To prevent such disabled users from being enabled in IT Governance Center, follow these steps:

    1. Locate your integrations/ldap/LdapAttribute.conf file.
    2. Add the following mappings under the @BASIC_PROPERTIES section:

      LDAP_ACCOUNT_CONTROL=userAccountControl LDAP_ACCOUNT_CONTROL_FLAVOR=MS_AD
    Note that "userAccountControl" is a default name of the attribute. Your attribute name might be different. (186397)
    1-630928923

    Reporting: In some situations, the Notification History report showed that a notification was sent more than was actually the case. (196086)

    1-689256863

    Staffing Profiles: An error appeared when adding a Staffing Profile line and searching for available resources linked to a particular skill. (196119)

    1-677410753 Time Management: Time sheet lines could be added in which the cumulative charge code value was greater than 100%. (195930)
    1-585082611

    An error message appeared when attempting to add a value to the Region field of the Currency Text validation. (192200)

    1-475544863 Org Units displayed the names of users who had been disabled (there was no indication that the users had been disabled). (180856)
    1-674647635

    Export to Microsoft Excel: Data from an auto-complete field did not display correctly when exported. (196151)

    1-505747971 Time Management: In the case where a time sheet was approved and then reactivated, and Activity details were edited, the values for Activity details that had been entered previously were missing. (184639)
    1-658919153

    A query using the REQ.MOST_RECENT_NOTE_TEXT token caused performance problems. (195678)

    1-194405410 Users were able to create mutiple time sheets for the same time period contrary to the global policy setting. (190456)
    1-658606413

    Time Management: Users with a future start date received a delinquent time sheet notification prior to the actual start date. (195394)

    1-626120433 When using Microsoft Active Directory as an LDAP server, IT Governance Center had problems with the paging results process of the LDAP query. Beginning with SP17, IT Governance Center can page results of the LDAP query. You can retrieve the results in multiple chunks (pages) instead of one big chunk. To control the size of the page, use the following server.conf parameter:

    com.kintana.core.server.LDAP_PAGE_SIZE

    This parameter specifies the number of records per page. If this parameter set, IT Governance Center pages the results of the query. If this parameter is not set, IT Governance Center attempts to retrieve the records all at once. (195990)

    1-704645793

    When saving or otherwise acting on a request with a large number of fields (more than 30), some of the values disappeared and were saved as an empty value. (196784)

    Service Pack Details for SP16
    SR# Description
    1-602085423 Request Header Type: The Notes history displayed Code instead of Meaning value. (193323)
    NA

    Logon page: MAX_LOGON_TRIES did not always work correctly. (194078)

    1-636679903

    Request List portlet: The "$" symbol and commas were not displayed in the Currency field. (194404)

    NA Demand Management: In an advanced request search on a date/time field, if the server time zone was set to a GMT zone, the search ignored the time portion of the date/time field. (193405)
    1-610050083

    The Workbench would hang when working with large projects. (195350)

    1-618026423 Project Management: When two users opened up the same master project and updated separate subprojects simultaneously, a database deadlock message appeared. (193721)
    1-666057253

    An error message appeared when a skill was added to a resource. (195522)

    NA Drilldown from custom bar chart portlets did not work. (195313)
    1-618026423

    A database deadlock occurred when two users attempted to save the same project at the same time. (193920)

    1-635203933 Project Management: The Workbench crashed when performing a project sync operation using Windows 2003 with Citrix software. (195353)
    195352

    Project Management: The logic for producing the circular dependency error message for a project plan was incorrect. (195352)

    NA Delinquent Time Sheet portlet: Adjustments were made to the definition of delinquent time sheet. Beginning in SP16, if a time sheet is unreleased, regardless of when it was created, it is considered delinquent. (190794)
    NA

    Project Management: The Pending Project Change service ran unnecessarily long, causing projects to lock. (193351)

    1-558457483

    A new server.conf parameter has been introduced to control LDAP dereferencing. If LDAP_ENABLE_DEREFERENCING is set to "NO", then dereferencing is disabled. By default, dereferencing is enabled.

    For more details about LDAP dereferencing, see: http://java.sun.com/products/jndi/tutorial/ldap/misc/aliases.html

    1-537276963

    Migrating entities: There were issues with migration in clustered environments. To migrate in clustered environments, follow these guidelines: Migrations to or from a clustered environment should always use primary server. Though the migration can be performed using any IT Governance Center instances, the source and destination must be the primary of each respective server. The primary server is defined as the one configured to be the primary server in the server.conf file. Also, a TRANSFER_PATH configuration will be ignored. All migration will be performed to and from /transfer. (187741)

    1-332236850, 1-531412513 There were problems with the TRANSFER_PATH parameter. Beginning with SP16, the parameter is ignored for migrations in both cluster or single instance environments. (168450)
    1-600279823

    Changes in Scheduled Start Date and Scheduled Finished Date sometimes failed. (193256)

    1-630014413 Time Management security: The Project Participant Restriction setting was not enforced when copying a time sheet. (194296)
    1-608439633

    Beginning with SP16, it is possible to attach a very large attachment (greater than 50 MB) to a request. (195158)

    1-523503753 When running a user import report, if the Disable Users Not Imported option was set to Yes, existing IT Governance Center users not imported by the the report were disabled, including the admin. (186350)
    1-572364233

    Project Budget and Staffing Profile vs. Actuals portlet: Not all Green Health projects were displayed. (191059)

    Service Pack Details for SP15
    SR# Description
    1-604796083

    An error appeared in Request List portlets after an upgrade, and when com.kintana.core.server.ENABLE_PORTLET_FULL_RESULTS_SORTING= true. (193472)

    1-589202363

    On occasion, a request created through Web Services failed to execute the first step. (193366)

    1-579124593

    Demand Management: When a Request Search Results page was bookmarked, and then accessed, it queried all the requests in the system. With SP15, there is first a check to see if the REQUEST_SEARCH_RESULT_MAX_ROWS parameter exists in the request; if it does not exist, the user is redirected to the Search Requests page. (193262)

    1-594860187

    Portfolio Management: The Capitalized Project Timelines portlet failed and displayed an error message of "[activity_name] does not exist." (193226)

    1-580505633

    Project Management: Changing the Planned Start Date in a request did not automatically update the attached budget Start Date. (192582)

    1-595267353

    My Requests portlet: The sort order for requests was not correct, and the request number field was too small to display the full number. (192063)

    1-557549913

    There were database performance issues related to the absence of a function-based index for upper(project_name) for KDRV_PROJECTS. (191889)

    1-557549913

    The dualization of the function KDRV_SECURITY.Can_User_Access_Project has been added in SP15 for the following validations: OA - Master Projects and DRV - Project Template Names - Restricted Enabled. The following portlets are also affected: Project Overview Gantt and Current Cost Metrics. (191888)

    1-586652523

    Query Builder: It was not possible to have more than one value for the IN clause for any field. (191483)

    NA

    When deploying a service pack, updating the database was slowed due to problems with a script that updated Org Unit members. (191446)

    1-581197083

    Project Management: An error appeared on a task detail page when entering a value in the Actual Finish field, and the "Manager use only" and Actual Finish options were enabled on the Project Settings page. (190843)

    1-543588151

    If multiple users enter time against the same work items, the TMG - Resource Totals portlet does not display accurate values in the Actuals to Date column. (190796)

    1-574736093

    Resource Management: When updating a task in a project plan in the Dashboard, the correct validation for Resources was not used. (190285)

    1-574476013

    If the first attempt at applying a service pack failed for some reason, and a second attempt was made, an error message appeared (SQLM: ORA-02264: name already used by an existing constraint). (189953)

    NA

    Currency fields did not store the full format of a visible value. For example, "$25.56" in a currency field was stored as "25.56." (189949)

    1-571400213

    The sorting of the Time Period column in the Time Sheet Approvals portlet did not work correctly. (189870)

    NA

    A license could not be assigned to a security group if total number in the group, including non-enabled users, was greater than the remaining licenses. (189832)

    1-529413694

    In certain cases where "Date field" was configured as one of the fields for a Search request, the error "ORA-01722: invalid number" appeared. (189454)

    1-558216463

    The Oracle Statistics Calculation Service reported failures in DEBUG mode only, not in the ERROR log level. (189079)

    1-543803333

    An error message appeared when publishing a module to a security group of over 1,000 members. (188724)

    1-533079373

    LDAP authentication: A misleading error message, indicating that a user was not present in an LDAP server (even if the user actually was present), appeared when an invalid password was used. (186849)

    1-470637533

    In the Request List Activity portlet, an error message appeared when drilling down to the "Requests closed previous week." (181688)

    1-563836423

    In instances with many projects, running the Project Status Detail Report without filters caused a buffer overflow message to appear. (180615)

    1-437028843

    When configuring validations, switching from List to SQL caused validation list items to disappear. (179160)

    1-449349713

    Synchronization between IT Governance Center and French or German versions of Microsoft Project did not work. (177766)

    1-239797923

    The Project Task Assignment Report did not display the same data as the Project Task Detail portlet. (153669)

    Service Pack Details for SP14
    SR# Description
    1-523367666

    After upgrading from release 5.5, when editing the preferences for My Tasks portlet, and no Project Name is specified, an error appears. (189447)

    1-510660547 Project Management: After applying cost rate change, budget actuals were not recalculated correctly across time sheets. (189439)
    NA

    System administration: Passwords appeared in debugging log files. (189334)

    NA

    Resource Management: Improvements were made to the performance of the Resource Finder when creating a Staffing Profile. (189235)

    1-510660547, 1-510751993

    Project Management: There were problems with the rollup breakdown service. (189026)

    NA

    Service Catalog: Changed the search logic to tokenize the search strings. The search is done by matching all the tokens in Service Item Name or Service Item Description. (188508)

    1-547177003

    Cost Rate Rules: The COST_RATE value was truncated in scripts using knta_user_int. (188119)

    1-545899923

    Demand Management Web Services: Support was added for the token REQ.ENTITY_LAST_UPDATE_DATE, using the value from request attribute entityLastUpdateDate. (188012)

    1-514590033

    Export to PDF did not work after an upgrade. Applying SP14 and using the following server.conf parameters fixes the problem:

    PDF_URL determines what URL is used to connect to the PDF generation page from the IT Governance Server.

    NOTE: SSL URLS are not supported for PDF generation.

    If PDF_URL is not specified the default is: http://localhost:HTTP_PORT/itg.

    Other values are:

    for BASE_URL: system-base-url

    for URL from request: request

    for custom URL: any URL that is connectable from the IT Governance Server; e.g., http://193.168.1.1:8080/itg

    Example: com.kintana.core.server.PDF_URL=http://localhost:8080/itg

    (187969)

    1-523984233

    Reports: Reports would remain in a "running" state if the report was scheduled and an Oracle RAC database was used for IT Governance Center. (187964)

    NA

    Demand Management, Document Management: Improvements were made to searches involving both keyword searches and other (Request, Program, Project) searches. (187773)

    1-537774223

    Time Management: When copying a time sheet, the Activity Required conditions of the Time Sheet policy were not preserved. (187245)

    1-514531447

    Dashboard: Custom graphical portlets were not visible due to filtering of special characters in the URLs for images. (187194)

    1-539333053

    The Resource Gantt portlet did not work on upgrade to SP13. (187180)

    1-547132863

    System administration: Running kDeploy.sh and using Cygwin 1.5.21-1 or later resulted in an error message that indicated the server had to be running, even if the server was actually running when the error appeared. (186779)

    1-522009123

    An exception error appeared when trying to add a cost rate to a resource in the currency Peruvian Nuevo Sol (PEN) with the currency_symbol is "S/." (186568)

    1-507478917,1-489508833, 1-541252873

    A Java error appeared when attempting to update a request for which the linked Project Plan has been completed. (185622)

    1-493151023

    Export to Excel did not work correctly: All fields, including numeric, were exported as Text column type. In addition, text fields with greater than 255 characters did not display correctly. (184396)

    9999

    Running certain queries with SQL Runner caused the IT Governance Server to crash. Beginning with SP14, the number of rows returned with such a query is limited to 1000. If the the number of rows exceeds 1000, a warning appears. (183407)

    1-493874923

    Project Managers with the Project Mgmt license and Edit Projects access grant are not able to use the Resource Finder icon in project plans. Please see the attached. (182484)

    1-493626942

    The Project Task Assignment report shows the Scheduled Effort = Actual Duration. (182369)

    1-489183993

    Time Management: The update of time sheet activity details did not function correctly. (181812)

    1-433461203

    Microsoft Project integration: The Work Effort Driven value in Microsoft Project was changed after synchronization. (181341)

    1-378098106

    The kJSPCompiler did not delete /work/tmp directory before recompiling. (179840)

    1-414553733

    The Request Summary portlet drilldown did not work when many filters were used (due to a character limitation in Internet Explorer). (175117)

    1-409858193

    The Time Sheet Summary report did not work if more than one value was selected in the Activity field. (174854)

    1-367773193

    In the My Tasks portlet, when changing a task status to complete, an error appears if there are tasks that have required action items that are not complete. (172456)

    1-367904843

    The Edit Requests access grant did not let a user delete a request that was unsubmitted. (172076)

    1-242763593

    Notifications on a project template were not copied to the project. (153889)

    Service Pack Details for SP13
    SR# Description
    1-452335763

    In a request type that included a rule, when a dependencies field was cleared, the result field that was display only (non-editable) did not get cleared. (186692)

    1-519820473 After applying SP12, the IT Governance Server ran out of database connections too quickly. (186464)
    1-518145923 When using ISS with SSL as an external Web server, the error "This page contains both secure and nonsecure items" appeared, and all items appeared to load even when a user clicked No to displaying nonsecure items. (185922)
    1-494498581 For some SiteMinder integrations: The Project Overview Page Cookie Trail Hyperlink displayed a cross-site scripting attack when there was no actual attack. (185920)
    1-300958765 Document Management: Importing attachments from Documentum failed and an "Unable to create user" message appeared. (185055)
    1-505067623 SAP Extension: Installation of ESSSP3 failed (ID collisions between new and existing objects). (185037)
    1-307651373,1-430688271,1-503286958 Portfolio Management: When converting a proposal to a project, the access grant for editing all budgets did
    not transfer correctly, and users with the Edit All Budgets access grant were unable to convert the proposal. (184898)
    1-378098083 Time Management: Time sheet lines appeared with no corresponding projects. The underlying cause was related to auto-complete field behavior: On a page with two auto-complete fields, if a user typed partial text into one field but clicked the icon for the auto-complete of the other field, two windows appeared, each showing values from the first field. (184863)
    1-450668073 Project Costing: The budget actuals did not show the correct costs from the project plan if any tasks with actuals were deleted. (184608)
    1-497188222 Portfolio Management: On the Configure Scoring Criteria page, it was not possible to enter a value with a single quote (') character. (182859)
    1-479296053 Deployment Management: After installing SP9, only three reference objects were enabled. (180738)
    1-461748693 Resource Management: There were several display errors in the Analyze Assignment Load portlet when filtering by Request assigments. (180459)
    1-475070677

    Project Management: Rows in a Project Template Detail report did not display in the same order as they did in the Project Template in the Workbench. (180455)

    1-463161843

    Demand Management: Typing special characters in a text field caused field-length errors due to improper field calculation when the field was not editable. (179494)

    1-455723843

    NTLM integration was not working correctly. To ensure that the integration works, be sure to set DEFAULT_DOMAIN in the integration/ntlm/ntlm.conf file. For Windows 2000 servers, the server administrator must have the SE_TCB_NAME privilege. For more information, see http://support.microsoft.com/kb/180548/en-us
    (179359)

    1-400852383

    The error message "Timestamp format must be yyyy-mm-dd hh:mm:ss.fffffffff" incorrectly appeared on the Project Gantt chart in certain Project Overview pages. (178197)

    1-452335763, 1-453418223

    When fields were cleared using a rule, uneditable fields were not being cleared. (178107)

    1-441788393

    When multiple tasks for a project were selected and edited, and the tasks had different scheduled durations, the Duration field changed to the default value instead of retaining the actual value. (177207)

    1-439793623

    Reports were not being run at the scheduled interval. (177197)

    NA

    Improvements to validations were made, increasing the efficiency of the SQL queries. (175930)

    1-382198823

    Demand Management: Workflow authentication was case-sensitive for usernames. (171993)

    1-287312113,1-417371853

    Time Management: The error message "Another user is accessing this time sheet" appeared if a user clicked Save twice for a time sheet. (160467)

    1-194405410

    Users were able to create mutiple time sheets for the same time period even when global time sheet policy indicated that was not allowed. (151624)

    Service Pack Details for SP12
    SR# Description
    1-379145113

    Reports: In certain environments, reports did not run at the scheduled time. (181186)

    1-471101963 Some portlets were empty when exported to PDF. (180704)
    1-461838043 Non-alphanumeric characters (such as apostrophes) can now be used when calling special commands from a workflow step. Previously, the special commands would fail when encountering a special character. (180627)
    1-450614873 The Package Execution Log did not sort based on the Finished Date. (180617)
    1-468153949 In some environments, attachments to packages could not be opened. In SP12, if the URL for the attachment is a redirect relative URL, the relative URL is converted to a fully qualified URL. (180514)
    NA There were problems applying a patch on Oracle Apps 11.5.10.2 AD.I.4. (180282)
    1-463746253 Project Management, MSP Integration: Projects with null resources did not sync correctly. (179903)
    1-469938723 The XML Import Tool did not import budgets correctly after SP10 was applied. (179899)
    1-459740823 When attempting to view a package line permissions in a large workflow (greater than 400 steps), an Oracle error appeared. (179031)
    1-441781573 The Request List portlet did not show all of the details of the Most Recent Note. (178987)
    1-455619083 Portfolio Management: The Budgets Staffing Profile link data was not getting carried forward when a Proposal turned into a Project. (178583)
    1-445352963 The IT Governance Server binded the RMI port to all IP addresses of a server machine. Beginning with SP12, the RMI port binds to a specific IP address. The IP/Hostname must match the IP associated with your license key. Please make sure the RMI_URL in your server.conf file is correct and that the RMI port specified is not already in use. (177487)
    1-444664223 Project Management, MSP Integration: Actual Work in Microsoft Project was overwritten with Work (Scheduled Effort) on synchronization with IT Governance Center when a task is completed. (177466)
    1-414990043 Project Management Project Status Detail report: The layout of the subproject and tasks in the report were not in the same order as the layout in the project plan. (177408)
    1-435699063 Upgrades to SP9_R1 failed if the rule_sql exceeded the column length. (177116)
    1-425813549 The KNTA_USER_SECURITY_HIST table no longer contains auditing information regarding users that have been added or removed by the Org Unit open interface operation. (176973)
    1-437461393 When a portlet was exported to Excel, the Euro symbol did not export correctly. (176786)
    1-429306573 Time Management: When copying a time sheet, the charge codes on individual time sheet lines were not copied from the original time sheet to the new time sheet line items. (176041)
    1-426047233

    Time Management: Time sheets could be released without time sheet line charge codes even when those codes were configured as required for release. (175849)

    1-413560563,1-433362653 PFM-Project requests were being updated every 10 minutes even when the requests were marked as Closed. (175661)
    NA Long automompletes are now limited to 5000 rows or the value set by AUTO_COMPLETE_LONG_TYPE_MAX_ROWS. (175286)
    1-387870765 When working hours in a regional calendar was set to something other than a whole number, and the Work Item field group was then included in a request type, errors appeared in the Finish Date when users attempted to enter data related to the work item. (174944)
    1-408328113 When a user was removed from an org unit, some or all of members of a security group were removed. (174752)
    NA The kcrt_req_header_details_int table was not getting cleaned up by the interface table clean-up service, affecting server performance. (174274)
    NA Validations differed for the Expected Start Date field between the PFM-Project request details page and the Advanced Search page for that request type. (174221)
    1-401040813 Resource Management: New lines were unexpectedly being added to staffing profiles when a resource created a time sheet. (174031)
    1-433117473 Demand Management: In text fields, any text following a semicolon and a space was deleted when the request was saved. (173361)
    1-266242781 When printing a project plan, images (such as JPEGs) were printed to a temp folder. The images are no longer printed to the temp folder. (157050)
    1-266242781 When printing a project plan, IT Governance Center assumed there was a folder called c:\tmp. (157046)
    1-112081535 Long token names (more than 28 characters) caused an ORA-00972 error. (138859)
    Service Pack Details for SP11
    SR# Description
    1-457368113

    Project Management, integration with Time Management: Actual Effort for a task became zero when a user saved the task from the Dashboard. (178460)

    1-431887313 Project Management: Planned and Actual Labor costs did not get calculated immediately after updating a task in the My Tasks portlet. (178337)
    1-442953333 Workflows: Users could not see any action items for a workflow step when the users were part of a dynamic security group. (178064)
    1-446720322 Resource Management: The Analyze Resource Pool portlet displayed the staffing profile capacity from multiple resource pools when filtering for a single resource pool. (177997)
    1-422226930 The Workbench did not time out because the Dashboard had a default auto-refesh feature.

    In SP11, an option has been added to disable the Dashboard auto-refresh feature (Personalize Page view). To disable the Dashboard auto-refresh feature, add the following parameter to the server.conf file:

    com.kintana.core.server.DASHBOARD_PAGE_AUTO_REFRESH_DISABLED=true

    The default value for this parameter is set to false.

    (177962)

    1-348601060 Financial Management: When drilling into a Budget for a quarter (monthly view), the Project Budget total displayed an amount for only the first month of the quarter, not the whole period. (177915)
    NA The SP11 upgrade enforces a uniqueness constraint on DSH_MODULES.NAME. When upgrading to SP11, modules with duplicate names are renamed to <original_name>_SP11_<counter>. (177689)
    1-429498343 Resource Management: A deadlock condition occurred between two back-end services updating Skill Resource Cost Update information. (177550)
    1-437880033

    Resource Management: Multiple resource pools could be linked to the same org unit. Beginning with SP11, you can no longer associate multiple resource pools with the same org unit.

    To help you identify multiple resource pools that have been associated with the same org unit, a SQL script has been provided in Service Pack 11 for this purpose. Once the associations have been identified, you can remove the links from the front end. The script is located in <ITG_Home>. The name of the script is krsc_change_resource_pool_status.sql. The script can be run without parameters.

    (177380)

    1-440139653 For budgets synchronized with staffing profiles, costs were calculated only in whole units. (177336)
    1-400812563 Resource Management: In some situations, the Resource Load Breakdown page did not display data. (177118)
    1-434492753 Resource Management: Certain Org Units could not be modified. (176807)
    1-433641993 Demand Management: Time was not displayed for the Request List portlet results that were exported to Excel. (176564)
    1-416565253 Financial Management: Configure Access did not work for certain budgets. (176555)
    1-435510655 On rare occasions, a CPU spike caused the application server to hang when file uploads or large page saves were abnormally terminated. (176516)
    1-435510655 Fixed an issue for the AdPatch/Adadmin utilities running against Oracle Apps latest AD level (AD.I.4). Changes include updates to the ksc_respond logic while handling passwords. For SP11, this fix applies to Windows systems only. (176270)
    1-425898227 For portlets in which a Date field was empty, a blank page displayed when exporting to Excel. (175967)
    1-429532843 When a table component was made a required field, a dialog box appeared when Save Draft was clicked, asking users to enter data into the field. (175964)
    1-422646053 Portfolio Management, Scenario Comparison: The Scenario details page did not display correctly when multiple budgets and resource pools were selected. (175672)
    1-420406783 Improvements to performance were made as a result of fixing SQL queries without bind variables. (175575)
    1-417325763 Portlets using Drop Down List validations displayed different results between the on-screen version and the version exported to Excel. (175550)
    1-413903756 Deployment Management: Jump/receive steps did not work properly after the Cancel Package Line menu option was selected. (175123)
    NA It was possible to delete a security group assigned to a portlet. Beginning with SP11, an error message appears if a user attempts to delete a security group that is assigned to a portlet. (174769)
    1-404803393 Blank lines appeared for request fields that had been configured to be hidden. (174696)
    1-403067323 Project Management, Integration with Microsoft Project: Resource names for sub-project owners were not copied from IT Governance Center to the Microsoft Project project plan. (174568)
    1-374786163 Beginning with SP11, when a workflow is migrated, the security of associated entities (requests, packages) is recalculated based on the step security of the migrated workflow. Note that this increases workflow migration time depending on the number of associated entities and the amount of dynamic security used. (174390)
    1-400866543 The kRunCacheManager.sh D option did not force garbage collection on all servers in a cluster configuration. (173991)
    1-381216133 When editing portlet preferences, where many values were selected from an auto-complete list (resulting in more than 1500 characters), the portlet returned a blank page when Save was clicked. (173711)
    1-382481849 Resource Management: Beginning with SP11, disabled user accounts no longer appear in the list of users in the Resource field of the Analyze Assignment Load portlet. (173357)
    1-384926993 Portfolio Management, Scenario Comparisons: The drill-down for the graphs on the Budget by Business Objective tab did not display data correctly. (173065)
    1-354566033 Demand Management: On the Approval Details page for a request, clicking the link for security group members did not disply all of the members. (171329)
    1-319637003 Email notifications now use standard SMTP date formats for the "Date" field in email headers. (165545)
    1-307651373, 1-430688271 When a proposal was converted to a project, users may have seen an error message indicating that the Edit All Budgets access grant was required to modify the budget. The error message now correctly states that the Edit Financial Benefit access grant is needed. (164571)
    1-229221343 When sections were configured to be hidden on a request's Details page, empty lines were displayed. (153030)
    1-10099034 Users can no longer check out more than one revision of the same file. (138168)
    Service Pack Details for SP10
    SR# Description
    NA

    Time Management: Users could delete tasks with time charged against the tasks. Beginning with SP10, when users attempt to delete tasks with a nonzero actual effort, a warning is displayed, asking the user to confirm the deletion. (148054)

    NA Project Management, Integration with Microsoft Project: Synchronization with a German installation of Microsoft Project did not work unless the default view in Microsoft Project was renamed to "Gantt Chart." (173886)
    NA System Administration: The JBoss database connection pool used for IT Governance Center Dashboard operations was replaced by the IT Governance Center connection pool.
    (173433)
    1-215266780 Portfolio Management, Request List portlet: The Total Score is indicated as "RESTRICTED" if there is field-level security applied to it in the PFM - Proposal request header type and the portlet is configured to display PFM - Proposal and PFM - Project request types. (152295)
    1-266004673 Dashboard modules were corrupted after migrating and publshing them to users. (156254)
    1-279342223 Demand Management: When creating a request, the Save Draft button became disabled after clicking it a second time. (156162)
    1-298787113 Time Management: The Time Sheet Approval and Time Sheet Closure details pages used rounding for Total Charge. (176004)
    1-346593913 Resource Management: Filtering when assigning a resource to a projector or task did not work correctly. (171006)
    1-348666063 Project Management: Field-level security for task user data in Projects did not take effect in the standard interface. (171591)
    1-356840557 LDAP integration: When using LDAP referral, an error appeared during the LDAP authentication process. (175395)
    1-372212353 Portlets displayed incorrect dates or error messages when the language preference setting in Internet Explorer was set to something other than U.S. English. (172220)
    1-375935073 Demand Management: In a workflow with an Approval (All Users) workflow step: If one user delegated the decision for the step to another user, and the second user delegated back to the first, the workflow would transition to the next step without the requisite approval. (172525)
    1-378065553 The LDAP Import Users report displayed a "Maximum Open Cursors Exceeded" message (174570)
    1-379066643 Project Management: When a subproject work breakdown structure was copied and pasted, the duplicate tasks retained their actuals (including labor cost) that were derived from Time Management. (172680)
    1-381216053 Resource Management: Organization Units with hundreds of users could take a long time to open or edit. (172984)
    1-385048853 Time Management: There was no option to send Time Sheet notifications using BCC. (173070)
    1-385231183 Mercury IT Governance Center - Quality Center Integration: Notes are not updated in Quality Center when a transition note is configured in IT Governance Center. (174234)
    1-385353603 Resource Management: When editing a task, and filtering on Org Unit when using the Resources tab of Task Details, multiple resources could not be selected. (173530)
    1-390205763 An error message appeared when setting the default regional calendar. (173370)
    1-394665843 Reporting Engine: JDBC connections created outside of the report context were not closed. (174394)
    1-396678833 Table component tokens such as "TOTAL" did not resolve correctly. (173753)
    1-397292464 Request References portlet, Request List portlet, Request Summary portlet (pie, bar): When a timeout value was assigned to these portlets, the portlets did not time out.
    1-398195467 Multiple domains for LDAP authentication were not supported. (174152)
    1-400909363

    Beginning with SP10, you can filter by DN when importing users from LDAP. The default Import Users report has not changed.

    To use DN filtering, follow these steps:

    1. Open the Workbench, and select Configuration > Report Types.
    2. Search for the (REFERENCE) Import Users report.
    3. Copy the report and save it with some other name, such as "Import Users LDAP."
    4. In the standard interface, run the report you created in step 3. You'll see an additional field labeled "Search DN." You can specify a branch of LDAP structure in the Search DN field, relative to BASE_DN. For example, if your BASE_DN is "DC=SomeOrg, DC=com" and you want to import only from from org unit "SpecialUsers," you have to specify "OU=SpecialUsers" in the "Search DN" field. (175128)
    1-402876471 There were issues with the KDLV_PACKAGE_INT.run_interface procedure when importing package lines numbering 100 or greater. (174749)
    1-409864503 Mercury Change Management Extension for Oracle E-Business Suite: The Concurrent Request Watchdog thread stopped running in some situations. (174836)
    1-410930566 Improvements were made to the messages in the server log regarding lost database connections. The messages indicate possible causes for the lost connections. (175200)
    1-410930566 Database connections were lost due to a defect in a Special Ops solution (SOPSCommonDrillDownController). (175199)
    1-411842316 Project Management: When creating a project plan, the drop-down list for Department did not display any values. (174893)
    1-414463283 Module distribution notifications used a different character set than workflow notifications. (175134)
    1-417508753 Project Management: Beginning with SP10, the KDRV_SECURITY package is dualized. (176230)
    1-417508753 Project Management: Improvements were made to the kdrv_project_lists view. (175679)
    1-417508753 Project Management: Some of the calls made to the KDRV_Security.Can_User_Access_Project() function were dualized. (175510)
    1-420407343 Improvements were made to the layout of wide and narrow list portlets on the Personalize Dashboard page. (175637)
    1-422445573 Time Management: Time Sheets did not allow decimal values to be entered without a number before the decimal point. Beginning in SP10, numbers such as .5 or .34 can be entered. (175559)
    1-425022683 Some workflow parameters did not work after upgrading from release 5.5 to release 6.0. (175655)
    1-426994373 Project Management: After installing SP9, the Department field in a project plan did not display any values. (175748)
    Service Pack Details for SP9 (R1)
    SR# Description
    1-405569383

    Financial Management: Budget values in portfolio visualizations were updated incorrectly at the start of each month. (174524)

    NO SR#

    PL/SQL security check functions were executed millions of times, affecting IT Governance Center performance. (163114)

    1-399062143

    Time Management: After upgrading from 5.0 to 6.0, saving a time sheet took several minutes. (173836)

    1-387261300

    Table components were not recognized if the table component name contained a "P.". (173680)

    1-378807593

    Demand Management: A numeric overflow error appeared when attempting to display the graphical view for certain request types. (173368)

    1-366024200

    Some LDAP connections were not closed properly. (173321)

    1-384890683

    Demand Management: A message appeared that prompted users to provide a valued for a text field when the request was being created. The message (triggered by text field validation) now appears when the Submit button is clicked. (173103)

    NO SR#

    The logon page now uses the AUTOCOMPLETE=OFF browser setting, which helps prevent passwords from being cached. (172959)

    1-338531180

    Demand Management: The tooltips for the Request List portlet did not display properly. (172946)

    NO SR#

    When Mercury IT Governance Center is started as a Windows service: The default size of permanent space has been increased to 128 MB. The following server.conf parameters have been added:

    • com.kintana.core.server.JVM_OPTIONS. Specifies additional JVM options when started as a Windows service. This parameter has no effect when running the instance from the command line.
    • com.kintana.core.server.SERVER_MAX_PERM_SIZE. Specifies Max Permanent Space size. Add 'm' for megabytes. It is not recommended to include this parameter in server.conf unless requested by Mercury Customer Support. (172925)
    1-381558253

    When attempting to edit project plans, the project plans opened in the wrong Workbench session. (172920)

    1-329694293

    Project Management: A project could not be saved after inserting a new subproject. (172803)

    1-377263360

    Time Management: It was not possible to turn off Time Sheet policy notifications through Workbench settings. (172638)

    NO SR#

    Resource Management: The SQL for Analyze Resource Pool was changed, resulting in a performance improvement when a large number of resources is considered. (172635)

    1-377335563

    Portfolio Management: The Current Portfolio Map portlet did not display correct budget information. (172633)

    1-356634773

    Using Java Plug-in version 1.5.0_2 led to problems with calendar dates and accurate time zone information. (172584)

    1-375385803

    The tooltips for bubble graphs displayed incorrect information. (172439)

    1-348601060

    Financial Management: Drilling into the quarterly total for a Project Budget while in a monthly view displayed the total for the first month of the quarter only. (172014)

    1-362461344

    Editing a Master Project removed the on-hold status for a subproject. (171912)

    1-359536680

    Tasks with Exceptions did not appear in the Exceptions Detail portlet. (171830)

    1-356635136

    Time Management: Time sheet entries did not allow a comma to be used as a decimal separator. (171708)

    1-352022633

    System Administration: The kSupport.sh tool was not working. (171306)

    1-348116163

    Project Management: The Project Schedule Change report did not display project names and tasks correctly after importing them from Microsoft Project. (171305)

    1-326760793

    Reports: Running a report in which multiple values for a field were selected returned an error if the number of characters for the values of the field exceeded 239. (171300)

    1-340619613

    The KNTA - DEPT ENABLED validation was changed from "Drop-down" to "Auto-complete." (171149)

    1-306496473

    Notifications were delayed in being sent. (170988)

    1-336822303

    Microsoft Project integration: When using a server cluster configuration, synchronizing a Project with Microsoft Project failed. (170629)

    1-314775613

    An error appeared upon drilling down when Group by Department was selected in the Request Summary bar chart portlet. (170229)

    1-330717773

    The Export to Excel feature did not work if a date filter was used in custom portlets. (170156)

    1-335907213

    Portfolio Management: A Scenario Comparison did not show any results for available FTEs on the last day of the month. (169477)

    1-334573583

    Time Management: Releasing a time sheet did not clear out a policy exception for the approver. (169188)

    1-325450993

    Module migration failed when migrating between an SSO-enabled instance and any other IT Governance Center instance. (169084)

    1-326502293

    Time Management: The Time Sheet Approvals portlet displayed double the amount if hours were entered in Activity Details. (167135)

    1-313818493

    LDAP import didn't check the case-sensitivity of usernames during the import, only after the import, leading to duplicate username entries. (164398)

    1-314198693

    Security Groups: The ITG Service Security Group could not be edited or assigned an owner. (163946)

    1-296369993

    Time Management: When entering time sheet information, a time sheet variously allowed tenths or hundredths of a decimal number to be entered. (160388)

    1-281917393

    SiteMinder integration: The default HTTP header parameter names for SiteMinder were updated and made configurable in IT Governance Center. (160243)

    1-271770551

    Time Management: Users timed out when adding the Delinquent Time Sheet portlet. (157887)

    1-286115130

    Project Management: After editing fields for the Project Milestones portlet, the Project Overview Page did not display the correct parameters. (156950)

    1-274412043

    The Edit All Budgets access grant was required to edit budget line items. (155739)

    1-263937273

    In a Table Component, a date field updated by a rule did not display until the request was saved. (155321)

    1-232126993

    Resource Pools: When exporting the results of a resource pool search to Excel, the exported results contained skills and not resource pools. (153172)

    NO SR#

    To configure IT Governance Center to use a specific version of the Java Plug-in to open the Workbench (other than the default version), use the following server.conf parameter:

    com.kintana.core.server.WORKBENCH_PLUGIN_VERSION

    The following server.conf parameters are deprecated:

    JAVA_PLUGIN_VERSION
    JAVA_PLUGIN_PATH_IE
    JAVA_PLUGIN_PATH_NS
    JAVA_PLUGIN_CLASSID

    (150129)

    1-10338188

    If more than 1800 characters are used in a text field with validation "Text Area-1800," an error message is displayed and the data in the field is truncated after the Submit button is clicked. (138016)

    Service Pack Details for SP8
    SR# Description
    1-357158523

    Project Management: Tasks with Costing enabled did not save correctly when a task was copied and pasted into a project. (171987)

    1-359466313

    Portfolio Management: The Select an Existing Budget auto-complete list had wording errors. (171739)

    1-353748923

    Time Management: In Actual Time Summary and the Actual Cost Summary reports, actual hours were calculated incorrectly if charges codes were added to work allocations, and not to time sheets. (171393)

    1-346016573

    Financial Management: Budget costs did not roll up correctly. (171286)

    NO SR#

    Package- and class-level logging have been disabled in SP8 for performance reasons. (171285)

    NO SR#

    Project Management: Time-target levels were used to calculate cost rollup for all types of actual costs: labor, non-labor, and totals. In SP8, time targets are used for labor cost rollups only. (171262)

    1-351990143

    Resource Management: The Calendar Settings on the Set System Default Regional Calendar
    page displayed only whole hours. (171192)

    1-342852393

    Time Management: The Time Sheet Summary report displayed multiple incorrect request types if a user changed a request type for a time sheet after the report was first run. (171121)

    1-338621833

    Demand Management: When a request with a table component field was copied, duplicate rows appeared in the database for the original request. (169912)

    1-342852393

    Time Management: The Time Sheet Summary report displayed multiple incorrect request types if a user changed a request type for a time sheet after the report was first run. (171121)

    NO SR#

    When the IT Governance Server was running Secure RMI, the server certificate was not checked against the Certificate Authority.

    In SP8, a new server.conf parameter called RMI_VALIDATE_SERVER_CERTIFICATE has been added. The value is either 'true' or 'false'. If the value is true, when the server is running in secure mode, the client Workbench will validate the server certificate against the Certificate Authority. If the value is 'false,' the validation is skipped. (169758)

    1-332551943

    Resource Management: For staffing profiles, when search results for resources for a specific skill were displayed, resource pools were ignored. (169617)

    1-330465683

    Demand Management: There were problems submitting requests when the request type contained a rule that populated fields with values containing various characters, such as quotation marks. (169169)

    1-332411263

    My Requests portlet: The Status column did not display correctly; words did not wrap, so the text appeared truncated. (168586)

    1-151267405

    Occasionally, when clicking a Notification URL, errors appeared; this resulted from a redirect occuring once a page began being streamed. (167146)

    NO SR#

    Project Managment: If an organization used Time Management to update actuals in the project plan, the project manager could still change the Actual Effort field, overwriting the value provided by Time Management users. (167091)

    1-318526693

    Security groups displayed disabled users. (165269)

    NO SR#

    Project Management: If you created a new Task and indented it, thereby changing the parent Task to a Subproject, and costing was controlled by Time Management, all of the actuals logged against the Subproject were cleared. In SP8, the Indent button is disabled for such Subprojects. (164691)

    1-304273293

    There were problems importing LDAP users with a "/" (forward slash) in their name. NOTE: Because some implementations of LDAP use / to denote compound names, Mercury discourages using this character in user or group names. (167146)

    1-286335943

    Time Management: The Next button disappeared while freezing, closing, or approving time sheets. (163971)

    1-313728753

    The Actual Effort would not be reset when a Project became a task (as a result of indenting/outdenting Subprojects/Tasks). (163838)

    1-291607183

    Resource Management: For resources whose work hours were set to a fraction instead of a whole number, the Capacity and Availability of those resources was not calculated correctly. (160959)

    1-289990703

    Project Management: Disabled users could be added as resources to a Project Proposal. In SP8, a filter field has beed added on the project's Resource assignment validation to allow the user to choose between seeing all users, or only the enabled users. By default, only enabled users are shown. A project can be assigned to all users (enabled and disabled). (157869)

    1-267855923

    A project's Cost Health Indicator based on Actuals that exceed a prorated budget did not function correctly. (155339)

    1-237665580

    Calendar windows and time sheet lines were not displayed properly when the display DPI (dots per inch) was increased. (154090)

    1-239561913

    The Current Resource Load By Organization and Current Resource Load By Skill portlets did not account for load created by staffing profile assignments. Beginning with SP8, the portlets display a "Staffing Profile Load (hours)" column. (153675)

    1-238393043

    Security groups were not updated when users were moved to new organizational units. (153666)

    1-174613385

    Work allocations were saving without work_ item_set_id. (150797)

    1-121706415

    Resource Management: Staffing profiles displayed all users as resources instead of users from associated resource pools only.
    (141832)

    1-11726793

    Workflows: For workflow step transitions in which a Notes field is required, the Notes window allowed only 80 characters. (140318)

    Service Pack Details for SP7
    SR# Description
    NO SR#

    Improvements were made to Search Requests performance. (166354)

    1-315717103

    Document Management: Updated the System Requirements and Compatibility Matrix to indicate that the Documentum Foundation Classes (DFCs) 5.2.5 SP1 are not supported on Red Hat Enterprise Linux AS 3.0. The DFCs are supported on Red Hat Linux Advanced Server 2.1. (166078)

    1-169866145

    Dashboard: For clients connected to an IT Governance Center instance through a proxy server or load balancer or through a secure (HTTPS) connection, an error message appeared when attempting to drill down on a page or when pasting certain links directly into the address bar of the browser. (165866)

    1-316816895

    Project Management: Non-labor actual costs would not roll-up for project tasks at a deeper hierarchy than the "Sub-projects at hierarchy level" setting on the Cost and Effort tab in Project Settings. (164673)

    1-312428523

    Demand Management: Beginning with SP7, if there are no notes in a request, the View Notes Below link at the top of the request is not displayed. (163936)

    1-286335943

    Time Management: A "Page Cannot Be Found" error appeared when freezing or closing multiple time sheets. (163696)

    1-222895773

    When deploying Service Pack 6, an error appeared when the ./SQLMinus.sh script was run. (163692)

    1-312238863

    Project Management: The project calendar displayed two October 30th dates. (163567)

    1-279990433

    Resource Management: Adding a user on the Configure Access page of a resource pool or staffing profile failed when the resource pool or staffing profile was large (included many rows or spanned many periods). (163143)

    1-301858043

    Assign Licenses wizard: In some environments, an error appeared when assigning licenses to security groups for those installations using multiple Oracle database versions (particularly version 9.2.0.6). (162924)

    1-304648601

    System Administration, Regional Calendar: It was not possible to change "Hours per Day" for Modify Regional Calendar if the system had a regional setting using a comma as a decimal separator (for systems with non-English regional settings). (162741)

    1-300365408

    Time Management: Users with a Time Management license only were not able to access the View My Resource Information page. (162163)

    1-290039913

    Project Management: A Java exception error message appeared when a project was scheduled that included a resource unavailable for a task's duration (the start and end dates didn't fully cover the dates for a task). (162158)

    1-220003166

    Users were not able to log on to IT Governance Center on their first attempt while using LDAP authentication with SecureID. (161819)

    1-300043563

    Time Management: Various fixes were made to the dependencies between Work Item Type and Activity Details, improving reporting and time sheet functionality. (161543)

    1-298307115

    Microsoft Project Integration: After importing an MSP Project and updating it in IT Governance Center, and then synchronizing with Microsoft Project, both the actual hours and estimated remaining hours in IT Governance Center are added up and indicated as actual hours in Microsoft Project. ()

    1-298630713

    A drill-down from the Request Summary Bar Chart causes an Oracle error. (161264)

    1-279543253

    Time Management: A "Page Cannot Be Found" error appeared when approving multiple time sheets. (160655)

    1-248187603

    System Administration, Report Types: An Oracle database error appeared while opening a report type if there were many (> 1000) security groups. (160457)

    1-294502483

    Financial Management: The FX Rate Update Service was automatically populating actuals in budgets. (160450)

    1-290543860

    Request List portlet: When filtering for requests in which the request type contained fields with long date and time validations, the filter did not work correctly. (158918)

    1-290401787

    Project Management: The "Show only Master Projects" option in the Project Summary portlet did not work correctly. (158739)

    1-287088893

    The webservices.conf file was overwritten when a new service pack was installed. (157709)

    1-272182833

    Analyze Resource Pool: The Analyze Resource Pool portlet timed out if there were more than 1000 staffing profiles. (156935)

    1-277822940

    Time Management: Time notification didn't work if the notification was configured in the global time sheet policy. (156861)

    1-273852873

    Project Overview Portlet: Under certain circumstances (if projects shared part of a path ID), the Project Exception Summary could display data for more than the selected project. (156837)

    1-278311763

    Program Management: After copying a PMO-Issue, it was not possible to change the Master Project for the copy of the PMO-Issue. (156177)

    1-265911953

    Notifications: For a recurring scheduled report configured to send an email upon completion, the email did not get sent at all if the report failed on its initial run. (155356)

    1-266375333

    The default values in Budget user data did not function correctly. (155290)

    1-263098583

    An Oracle database error occurred when copying a time sheet. (155226)

    1-214356503

    When a workflow is reopened, the target can now be an execution step. (152655)

    1-141277635

    Project Templates, Gantt portlets: Project Template Tasks with a resource assigned to them were displayed in the Project Gantt chart. (149532)

    Service Pack Details for SP6
    SR# Description
    NO SR#

    It was not possible to access HTTP_PORT on an instance that was integrated with an SSL Web server. (161105)

    1-275656563

    When attempting to update a program with a URL reference, an error appeared. (160969)

    1-294573163

    The Approver field in the Transaction History of a time sheet now displays the name of the person who actually approved the time sheet instead of always displaying the Admin user. (159938)

    1-290901470

    When copying requests, table component entries in hidden table components were not copied (the number of entries was copied, although the actual entries were not). (159122)

    1-288230203

    Data Source columns were reordered when migrating data sources between IT Governance instances. (157675)

    NO SR#

    Configuring portlet definitions: An error appeared when adding a drill-down mapping from a non-visible column in a portlet. For example: The data source for Portlet A contains columns C1, C2, C3. Portlet A only displays columns C1 and C2. Create a drill-down from Portlet A to Portlet B, and map column C3 to one of the preferences in Portlet B. When adding Portlet A to the Dashboard, an error appears. (157202)

    1-274067703

    Demand Management: The Delegate Decision feature did not work. When a decision was delegated to another user, the user to whom the delegation was assigned could not see any actions to take. (156727)

    1-232560933

    Financial Management: The Cost EV Update Service did not work correctly. (156431)

    1-270651103

    When upgrading from Release 5.5 to Release 6.0, and the value of hidden and visible parameter fields differed for personalization values, the following error message appeared: java.lang.reflect.InvocationTargetException. (156280)

    1-266004673

    In some circumstances, the Standard Dashboard module was corrupted after migrating and publishing it to users. (156254)

    1-270736713

    Project Management: When updating the Estimated Remaining Effort, the actual hours disappeared from the My Tasks portlet. (156056)

    1-264076060

    IT Governance Center failed when a database instance failed within an Oracle RAC configuration. (156025)

    1-277854183

    The error message "The deploy.info file could not be found" appeared when upgrading to Service Pack 4 (R1). (155976)

    1-277777846

    Notifications from time sheet policies were sent to users no longer active (enabled). (155963)

    1-238393343

    ksc_store was not holding a value and errors were not thrown; this was the result of using token matching to determine which table to get data from. Now, Request IDs are used to resolve field group tokens. (155589)

    1-271642053

    The package body KNTA_USER_SEC_INT, PROCEDURE Validate_Records contained a typo. (155534)

    NO SR#

    Added the ability to display non-numeric data on the Y axis of line charts (the Y axis will be sorted in ascending natural sort order). (155264)

    1-261375893

    6.0 SP4 contained RunAllRegressionTest*.jsp pages that were not needed. (155153)

    1-226970623

    When creating a new request using the References section, the new request did not contain the correct values visible and non-visible parameters in hidden fields. (155151)

    1-243209250

    Performance was slow when saving time sheets with multiple line items. (155115)

    1-229443656

    Project Managers could not edit the Resource tab for Task in the Edit Task--Resources tab. (155103)

    1-254240563

    After integrating IT Governance Center with Windows IIS, when a non-IT Governance Center attempts to log in, an internal error appears instead of a user-oriented error message indicating the username does not exist. (154587)

    1-239561989

    Staffing profiles appeared more than once in the Analyze Assignment Load Portlet, Resource Load Breakdown - Details view. (153672)

    1-232160290

    A stack trace appeared when a portlet timed out, or when there was a problem loading the portlet (a stack trace sometimes displayed when no data returned). An error message now appears instead of the stack trace. (153294)

    1-85741055

    Workflow steps: The reaper service can now reap more than 1000 instances in a group. (152961)

    1-176246375

    In some instances, field-level security and rules on PFM Proposal displayed an error message indicating "One of the tokens in the validation was unparseable." (150297)

    1-151267405

    Fixes a problem where users were not able to open a request (in a new window) by clicking an e-mail notification link, or by pasting a request URL directly in the browser's address bar.
    This problem happens when using an external Web server, a proxy server, or any other intermediary that processes Web traffic. (149286)

    1-151553509

    Fixes a problem with portlet drill-downs that could happen in certain situations when running with an external Web server or proxy server. (148774)

    1-11392530

    The Request Summary (Filter by Custom Fields) Report could not execute when filtering through the Request Header Type custom fields. (139502)

    89959

    There is now the ability to log all FTP calls made when applying Oracle patches to the IT Governance Center execution logs. (131302)

    Service Pack Details for SP5 (R2)
    SR# Description
    NO SR#

    Workflow Dynamic Security does not work when the workflow has more than one instance. This can occur if the workflow entered the same subworkflow more than once, or a cancelled workflow was reopened. Affects 6.0 SP5 (R1). (157086)

    1-151267405

    Fixes a problem where users were not able to open a request (in a new window) by clicking an email notification link, or by pasting a request URL directly in the browser's address bar. This problem happens when using an external web server, a proxy server, or any other intermediary that processes web traffic. (149286)

    NO SR#

    Validation 'RPT - Enabled Users' had malformed SQL causing User autocompletes to fail on many reports. (156831)

    1-259142813

    Graphical portlets: If a graph contained too many labels, the IT Governance Server crashed (Linux systems) or the graph was displayed without labels (Windows systems). (156099)

    NO SR#

    Notifications: Performance enhancements were made to speed up the rate at which notifications are sent. (155979)

    1-266305443

    Spawning a request using the "create_request" workflow event corrupted the parent request if the parent request type had more request detail batches than the child request. Subsequently, the original request could no longer be opened. (155563)

    1-264083173

    Microsoft Internet Explorer displayed a security warning message when IT Governance pages containing List portlets were viewed over SSL. (155349)

    1-263090590

    In some environments, the IT Governance Server did not start due to database timeout issues. The default DB_LOGIN_TIMEOUT parameter is now 30000 instead of 30, as the Oracle database driver treats the timeout value as milliseconds, not seconds. (155306)

    NO SR#

    There were several problems with using Advanced Search to search fields common to multiple Request Types, with the intersecting fields stored in different parameter columns or different batches. Some problems only appeared when the fields also had field-level security. (155221)

    1-144624245

    Values containing the double-quote character (") on a Portlet Personalization page did not appear as selected in the auto-complete pop-up window. (155162)

    1-259102462

    Running the ITG Organization Unit Interface report failed when there were more than 1900 records and the parent-child relationship was defined. (155149)

    1-256537053

    The Import Users report did not have an option for preserving license assignments when importing users. An "Add Only" option has been added. To use the new Add Only option for the Import Users report, copy the new reference report type. (155002)

    1-237872255

    Budgets with customized fiscal periods: After updating the fiscal year, budget rollups did not display correctly at the monthly level, and budgets created at a quarter level did not break down properly at a monthly level. (154955)

    1-215260133

    Projects Screen-Task State: The "Created By" attribute for an Action Item on a Task was reset to the creator of the task even if another user added the action item. (154935)

    1-247695033

    Request Types-Status Dependencies Tab: Validations did not parse tokens when a field was non-editable. (154896)

    1-238409883

    Data being sent to a hardware load balancer over HTTPS was not being encrypted. (154821)

    1-252862633

    There were problems with the formatting of Request Summary Pie Charts. The Pie Chart portlets will now have the legend displayed at the bottom of the portlet instead of on the right side of the portlet. Note that this will not affect built-in portlets, and this change will not affect Dashboard Pie Chart portlets created used the Portlet Definition wizard. (154700)

    1-248157083

    Cost and actual hours were applied to a time sheet even after the time sheet was canceled. (154467)

    NO SR#

    Dynamic security using workflow parameters did not work correctly. (154190)

    1-240501443

    URLs in table components did not work for local files. The URLs in table components are no longer forced to be HTTP or HTTPS links; "file" will work as well. If no protocol is specified, the links default to HTTP. (154105)

    1-243232143

    The Time Sheet Approvals portlet displayed double the number of hours if the hours were entered in the Activity Details section of a time sheet. (154022)

    1-239778753

    The Analyze Resource Pools Graph results did not match its data table. The Analyze Resource Pools portlet now takes into account the "Include (only) Staffing Profiles with Status" filter settings on the Edit Portlet Preferences page. (153981)

    1-239778753

    Scenario comparisons were using actual rather than planned values for the current month (153853)

    1-223188793

    Single sign-on: The HTTP header attributes sent from the SiteMinder Policy Server were not logged. (153848)

    1-239561946

    Current Resource Load By Skill drilldown portlet was not working correctly. (153739)

    1-237912293

    If many email notifications were being sent out by the IT Governance Server, the notifications could back up in the KNTA_NOTIF_TXN_PARENTS table, and newer email notifications could get sent prior to older notifications. Notifications are now sent from oldest to youngest. (153681)

    1-215765983 A package could not be created for migration if the Request Type to be migrated contained international characters in the name. To fix this problem, support for Unicode characters has been added to SSH and SSH2.
    Unicode support has also been added for Telnet, but since this is not part of the Telnet specification, it is turned off by default.

    To turn on Unicode support for Telnet, add the following line to your server.conf file:

    com.kintana.core.server.ENABLE_UNICODE_FOR_TELNETCLIENT=true

    (153649)

    1-215765983

    International characters in portlet definition names and column names were corrupted during export. (153641)

    1-195824713

    View Scoring Key: An error occurred if more than 200 characters were entered in the Selection Value field in the Configure Scoring Criteria page. The maximum number of characters now allowed is 200. (153321)

    1-233052063 Time Sheets - Entering Time: The regional settings for date and time were not considered. Users can now enter time based on local date and time standards. (153302)
    1-222806773

    Users were unable to login if there were orhpaned records in the KNTA_USER_SECURITY table. (153258)

    1-212273623

    In some environments, errors appeared when attempting to open Report Types. (153173, 152811)

    1-195824713

    View Scoring Key: Scoring Critera Value and Selection were truncated if they exceeded about 2000 characters (less if using non-English characters). (153120)

    1-223217313

    Request Detail-Printable View: The printable version of a Request displayed plain text and not formatted HTML. (152423)

    1-196436393

    Search Requests: Date validations that had a time portion were not handled correctly during a search of Requests. (151465)

    1-207936730 User queries are now simpler, enabling use of function-based indexes for validations. (147408)
    1-119378622

    Setting server conf parameter RESTRICT_BYPASS_REQ_EXEC_TO_MANAGERS=true restricts bypass execution to Request managers. When set to true, an execution step on a Request can only be bypassed by a user with the Manage Request Access Grant. The default value for this parameter is false. (141615)

    Service Pack Details for SP4 (R1)
    SR# Description
    1-266305443

    Creating/spawning a request using the "create_request" workflow event corrupts the parent request if the parent request type has more request detail batches than the child request. Subsequently, the original request can no longer be opened. (155563)

    1-250324143

    Time Management-Override Rules: When saving an override rule, the Cost Rate defaulted to $0.00 instead of <null>. (154550)

    1-214460573

    Some Project List queries were slow, requiring ROWNUM < 200 in the same level as the filter; this returned incorrect results for the query. (154132)

    1-242649813

    Projects Screen-Cost Tab:Labor Costs are not calculated when using a template with Skills. (153872)

    1-237788893

    Project Management: After setting a Project Status to Active, subprojects added from a project template also had Active status instead of New. (153355)

    1-233646003

    Request Open Interface: Performance was slow. (153192)

    1-214376663

    There were problems opening a project or viewing its details following an import from Microsoft Project and subsequent synchronization. (153157)

    1-231665793

    My Tasks portlet: A JavaScript error appeared when changing the task state of an incomplete task to Completed. (153134)

    1-232090173

    Time Management-Activities: Timesheet Activities do not sort alphabetically in the Activity window. (153107)

    1-228789103

    Program Management: An error appeared in a Project Request when a program was specified for which there was more than one program manager. (153058)

    1-202951223

    Export to Excel: Certain requests caused the formatting for numeric and date fields to change. (152974)

    1-228853423

    Budgets: If User Data Display is set as No, the data does not get saved. (152972)

    NO SR#

    There were improvements to the way in which SQL determines Request percent complete. (152948)

    1-202991283

    After saving a request, the Save Successful timestamp now displays the correct time. (152800)

    1-193779213

    Fields were not copied correctly when spawning a Project from a PFM-Proposal. (152778)

    NO SR#

    Grouping by custom date fields fails on graphical Request Summary portlets. (152648)

    1-224682863

    When a portlet with a required field was added to the Dashboard,
    the portlet would correctly display "Please edit the preferences for this portlet," but an error appeared in the server log with the portlet's SQL query.

    1-214473014

    Portfolio Management: Program Management access grants were required to create or manage Business Objectives. (152462)

    1-209119853

    Improvements have been made in error handling related to file attachments. NOTE: You cannot upload a file attachment to IT Governance Center larger than 50MB. (152299)

    1-215717832

    The Project Exception Detail report did not indicate exceptions when the sync mode for the project was set to MSP Controlled. (152209)

    1-174548915

    Demand Management Reports were not timing out. (151745)

    1-194532963

    Mercury-supplied data for CONNECTION_PROTOCOL and TRANSFER_PROTOCOL validations appeared to be missing when these validations were used in workflows. (151570)

    1-204524423

    Oracle Applications: Using IT Governance Center to migrate Concurrent Programs containing AOL Objects resulted in an On Hold status for the migration. (151541)

    1-203319188

    Budget Summary portlet: Cyrillic characters weren't displayed when drilling down from the portlet. (151524)

    1-194369283

    The Server Admin report "CacheManager Sizes (may be slow)" caused CPU usage problems. (150942)

    NO SR#

    Fixed various field-level security problems with the Request Summary and Request Activity portlets. (150831)

    NO SR#

    Search Organization Units: The Manager field displayed the username and not the full name. (150649)

    1-175684545

    Portfolio Management: When drilling down to the Details page of a specific scenario, some parameters revert to default ones when changing tabs. (149992)

    1-160815065

    Request Detail--References section: For multiple request references, the sort order is now by reference creation date. (149685)

    1-161003342

    Portfolio Management: When drilling down to a Budget by Business Objective portlets, the drilldown didn't work when using "%" in the budget name. (149324)

    1-145240845

    Current Portfolio Map portlet: An error appeared after editing a Business Objective. (147725)

    1-121987597

    Request Types--User Access rights: Access rights for Cancel and for Delete did not work correctly. (141996)

    1-92831425

    Workflow Notification recipients did not appear when a workflow was opened in the Workbench. (138933)

    NO SR#

    Graphical portlets rotate long x-axis labels to avoid overlapping labels.

    Service Pack Details for SP3
    SR# Description
    NO SR#

    Table components cannot be edited when using Firefox. (152864)

    NO SR#

    Using "Sort by" in a portlet edit page stops working after clicking the links of the columns titles. (152689)

    NO SR#

    Portfolio Management what-if scenario: The "View Skill Availability for" drill-down did not display Hebrew characters correctly. (152685)

    NO SR# Request Summary Bar Chart portlet: A Java exception appeared when grouping requests by a custom Request Header Type. (152648)
    1-164612775 Portfolio Management: The calculated health indicator did not work in a PFM-Project for a green project plan. (152626)
    NO SR# Package auditing: After deleting a package line, the notes do not correctly indicate the change in the sequence of the lines. (152599)
    NO SR# Scenario Comparison: Using quotes around a name for one of the scenarios caused a JavaScript error. (152552)
    NO SR# Package lines: Changes to a package line do not save after a new line is created and the change sequence order is not saved. (152516)
    NO SR# An error occurred when attempting to copy the ITG Administrator Security Group. (152498)
    1-176163225 kDeploy did not recognize invalid tablespaces in cloned servers. (152418)
    NO SR# Scenario Comparison: Hebrew characters did not display correctly in graph titles. (152344)
    NO SR# Portfolio Management: Hebrew characters did not display correctly in the drill-down on Business Objective. (152324)
    NO SR# Budget To Budget Comparison portlet: The y-axis value was not formatted correctly. (152173)
    NO SR# Resource Finder for Staffing Profiles: The Resource Finder did not display the correct months. (151916)
    NO SR# Business Objectives: The names of business objectives are truncated when double quotes are used in the name of the objective. (151862)
    NO SR# Export to Excel from Request Lists portlets: The data from the portlets did not sort correctly when exported to an Excel file. (151785)
    1-199162753 LDAP import: After importing users, the Authentication Mode was set to [P.AUTH_MODE], which did not allow users to log in. (151779)
    1-203316914 Staffing Profiles: Some staffing profiles have a status of NEW instead of New. (151757)
    1-207641823 Import User report: The Import Modified flag was not set by default, preventing LDAP import of users. (151755)
    NO SR# Rules were triggered on fields that had Rules applied to them regardless of whether the fields were changed before a Request was submitted. (151732)
    NO SR# Hover text did not work on truncated hyperlinks. (151721)
    NO SR# Reports: A null pointer exception appeared when running a report of content type other than HTML/TEXT and without a character set defined. (151719)
    NO SR# Portfolio Management What-If Scenarios: The scenarios did not display correctly if Hebrew characters were used. (151695)
    NO SR# Scenario Comparisons: The comparisons did not display correctly if Hebrew characters were used. (151690).
    1-190830383 The Workbench did not start after upgrading from Release 5.5. (151684)
    1-198565713 Proposals are not shown in the Current Portfolio Map portlet. (151676)
    1-203289763 The Edit Requests access grant did not allow a user to change the request type. (151654)
    1-207905693 It was possible to schedule a project without the correct access permissions. (151651)
    1-205985933 With SSL-enabled Web server integration: A portlet drill-down produced an error message ("The current implementation does assume not having a supporting security environment installed!"). (151605)
    1-205641873 Advanced rules referencing table component fields did not work. (151603)
    NO SR# Creating a Request Type with Hebrew characters resulted in an error when using an advanced filter on a portlet. (151599)
    NO SR# Auto-complete lists did not work after using the Custom Fields Defined In field. (151598)
    1-207413723 The title of the page in Internet Explorer did not display Cyrillic characters. (151589)
    NO SR# Delinquent Time Sheets portlet: An error appeared after entering any letter in the Previous Time Periods to Show field. (151582)
    NO SR# Running sh kDeploy -best-practices fails. (151581)
    1-195570883 Scenario Comparisons: An error appeared if there were more than 600 requests. (151572)
    1-205660937 Staffing Profiles: An error appears when dates are modified. (151561)
    1-194369283 Several Mercury-supplied auto-complete lists have been changed from SHORT to LONG. (151542)
    1-201322706 Environment Checker dialog: Environment checks did not work after upgrading to 6.0 SP2. (151471)
    1-204318772 Users with Edit Project access grants are able to delete projects. (151430)
    1-169776795 It was not possible to edit a second table component entry without leaving the table component window. (151424)
    NO SR# You could add a Predecessor to a task in the Tasks dialog even when the project was set to MSP Controlled. (151417)
    1-201008593 When editing Project Templates, an error message appeared after choosing the Refresh Screen menu item. (151362)
    1-197834283 Portfolio Management, Scoring Criteria: When a Validation was renamed, it did not automatically delete Scoring Criteria. (151353)
    1-164681325 Staffing Profiles: Copying a large Staffing Profile and attempting to change the periods resulted in an error message. (151325)
    1-169776795 Table Component entries with German characters (umlauts) could not be edited. (151311)
    1-199957257 E-mail notifications did not work for time sheet policies. (151283)
    NO SR# Time Management: Improvements were made to Regional Settings support. (151265)
    1-207413736 Portfolio Map bubble chart colors do not display properly. (151252)
    1-190141563 Portet definitions get corrupted after migrating updated versions to another instance. (150968)
    1-198510433 Search Requests (Advanced): The Show All Request Types radio button incorrectly defaulted to No for the Request Types auto-complete list. (150951)
    1-164323555 Spawning a Request copies all values in the Request Header Details section, not just those with matching tokens. (150818)
    1-194369283 Enhanced LONG list auto-complete validations to show results by default when no filter criteria are entered. (150815)
    1-195273643 Time Management: Updating Actual Effort by time did not display the correct number of hours in the Project Plan. (150734)
    NO SR# My Tasks portlet: There were missing default values and a missing Restore Defaults button. (150721)
    NO SR# Import Users report: A region for users could not be added. (150705)
    1-164032295 Partial scheduling of projects did not stop users from scheduling if all the dependencies were not in the selection. (150679)
    1-190169683 There were problems with the Current Portfolio Map portlet when there were multiple portlets on the same page. (150527)
    1-171619915 There were problems with the logon page after upgrading to SP1. (150526)
    1-181605073 Portfolio Management: For PFM-Proposal request types, the Business Objective field did not work when the Multi-select option was enabled. (150407)
    1-181626975 The Request Summary Bar Chart portlet displays an error for PFM-Proposal request types when Project Class or Business Objective is selected in the Advanced filter. (150406)
    NO SR# JavaScript errors appeared when attempting to access portlet help for request types. (153025)
    1-162922595 After creating a Budget for a PFM Proposal, the link to the Budget was not visible on the Request page for the Proposal. (150323)
    1-169866145 Errors appeared when attempting to drill down on Request Summary Bar Charts and Request Summary Pie Charts. (149804)
    1-160282845 Creating a Request from the References section of a Request Details page allowed users to create requests only of the type allowed for the current workflow. (149750)
    1-130260095 There were memory caching problems for pages with more than 40 portlets. (149748)
    NO SR# Request Detail Report: Unnecessary server log entries were produced when the report was run. (149639)
    NO SR# Unnecessary requests for missing resources were made when launching the Workbench. (149592)
    1-144624245 Project List (Expanded) Portlet: Projects with Hebrew names are not visible in the Master Project auto-complete list. (149536)
    1-152165005 Time Management: Time entries could be inadvertantly deleted from the Activity Details page without a warning. (149517)
    1-140175915 Project Management: Creating a Project with an apostrophe in the Project Name resulted in errors. (149372)
    1-148025065 There was intermittent failure when attempting to connect to remote servers using Telnet or SSH. (149224)
    1-154866445 Portfolio Management: Selecting Save Draft when going from a PFM-Proposal request to a PFM Project request submits the request without the required fields being completed. (149083)
    1-154846695 ITG_HOME directory was the first directory listed in the CLASSPATH, which could cause Java errors. (148787)
    1-150649825 On Field Change rules set for a drop-down request type field triggered the rule regardless whether the field's value was changed or not. (148778)
    1-145565855 Request type detail field values are copied from a parent to a spawned child request, with different token names. (147935)
    1-130340182 Workflow steps for a newly added package line did not become immediately eligible. (143540)
    NO SR# Reports did not use locale date and time formats in header details. (141132)
    1-118881545 When creating requests, the Calendar pop-up window did not format dates according to user locale settings. (140857)
    1-11726793 The Notes field for workflow step transitions provided a window that allowed only 80 characters. (140318)
    1-11762556 Request List (Expanded) portlet: The Most Recent Notes column did not export the actual notes to Excel. (140292)
    1-108729105 The token [REQ.CREATED_BY_NAME] did not resolve correctly. (138605)
    92625 The Text Area 1800 from the non-editable fields did not get copied into a new request generated from the References section. (135321)
    Service Pack Details for SP2
    SR# Description
    NO SR#

    Package References portlet: When editing preferences for the portlet, in the Packages section, "Application" should read "Select Assigned To Group." (150761)

    NO SR#

    Import Users report: The Security Group field is now disabled until the User Security Group Action has a value. (150662)

    NO SR#

    Import Users report: The User Security Group Action field is now a required field. (150659)

    1-180158193 Request Summary Report: Submitting the report posted it to the loopback IP address instead of the IP address to which the IT Governance Server is bound. (150530)
    1-181052042 Portfolio Management: The kpfm_portfolio_life_cycle_n1 index was defined as a unique index; it is now a non-unique index. (150327)
    NO SR# Request List portlet: When two Request Types with different header types are selected, the Advanced Filters do not work correctly. (150117)
    NO SR# Request List portlet: Multiple Request Types are now supported in queries using Advanced Filters. (150115)
    NO SR# Open Request By Priority portlet: Drill-down headers displayed restricted priority. (150022)
    NO SR# Request Summary Bar Chart portlet: A null pointer exception occurred when using Advanced Filter for Request Types in which Company appeared in the Request Header Type. (150009)
    1-176163225 Deleting a drop-down validation list after deleting one or more values from the list results in orphaned records in the KNTA_LOOKUPS table. (150003)
    NO SR# Request Summary Bar Chart, Request Summary Pie Chart, Request List, Open Priority By Requests portlets: Field-level security was ignored when multiple request types were displayed. (149987)
    NO SR# Project Management, tasks: The Milestone Automatically Completes checkbox was enabled when a value was added to the %Complete field. (149813)
    1-161735745 Request Summary Bar Chart portlet: Cyrillic (Russian) characters were not displayed correctly when drilling down from the bar chart. (149773)
    NO SR# Project Management, tasks: When editing multiple tasks (to change resources) with different scheduled durations, the scheduled duration for the tasks changed to -999. (149769)
    1-170458099 Request List portlet: An exception appeared when drilling down to the Request List portlet from other Request portlets, in which the Group By field is part of the field group header table. (149677)
    NO SR# Requests: The Resource Finder didn't work in a table component entry form. (149641)
    1-170729667 Project Management, tasks: Users could enter an actual finish date earlier than the actual start date. (149617)
    NO SR# Package Summary Pie Chart portlet: Drill-downs were not using user data filters. (149611)
    1-164612775 Portfolio Management: The calculated health indicator did not work in PFM Project requests for a green project plan. (149500)
    NO SR# Consolidated Demand portlet: A null pointer exception error appeared when the Group By field was blank in all relevant requests. (149482)
    1-158387645 Org unit import: Import failed when the security group name was longer than 40 characters and "Add Missing Security Groups?" was selected. (149171)
    1-130260095 Task Details: When deleting an attachment, two separate messages appeared asking the user if it was OK to delete the attachment; now, only one appears. (146998)
    Service Pack Details for SP1
    SR# Description
    NO SR#

    An error message occurred when opening a Task Detail page for a task with a schedule effort greater than 1000. (150004)

    NO SR# When editing a Request List portlet, if no Request Type was selected, an error message appeared upon clicking Done. (149868)
    NO SR#

    When editing a Request List portlet: If the Bug request type was paired with any other request type by using Advanced Filter, only the Bug request type information was present in Available Columns. (149811)

    NO SR# Resource Gantt portlets displayed a timestamp error. (149771)
    NO SR# A missing resource string appeared when editing a clustered bar chart portlet definition. (149767)
    NO SR# An error message appeared when editing SLA Exceptions By Department portlet. (149727)
    NO SR# An error message appeared when attempting to select projects in the Resource by Category portlet. (149723)
    NO SR# Assignment details appeared blank for users with tasks assigned to them. (149643)
    NO SR# Task exceptions were not deleted after a task became a project. (149640)
    NO SR# Resources could not be changed on a task details page. (149628)
    NO SR# Searching requests was slow. (149475)
    NO SR# Sorting by the Total Charge column on the Time Sheet Approval Details page was not possible. (149467)
    NO SR# When editing a Request List portlet: An ArrayIndexOutOfBounds error appeared when setting Advanced Defaults. (149440)
    1-163447652 Portfolio Management: ROI and NPV were not calculated. (149425)
    NO SR# An error appeared when adding the Resource by Category portlet. (149414)
    NO SR# An error appeared when saving duplicate searches. (149390)
    NO SR#

    In the Assignment Queue portlet, the "Filter by" field was filled in prior to editing the portlet. (149383)

    NO SR# The warning message that appears when trying to delete a data source that is in use was changed; it now indicates more clearly that a data source cannot be deleted while it is in use. (149276)
    NO SR# When a user is viewing an overview page while configuration changes are made in the Workbench, a warning message now appears and indicates that the page has been altered and needs to be refreshed. (149364)
    NO SR# On a project overview page, when a user clicked a column to sort it, the front page appeared instead of the page with the sorted column. (149361)
    NO SR# For Mercury-supplied portlet definitions, if the definition has been copied, the definition is only partially editable until you switch tabs. (149354)
    NO SR# Chart portlet image names have been removed from the database. (149328)
    NO SR# "Portlet" was changed to "section" in the Project Cost Summary section of a Project Overview page. (149317)
    NO SR# "Section" replaced "Portlet" in the Edit Project Overview Gantt page. (149316)
    NO SR# In a Scenario Comparison page, an error message appeared when pressing Return in a date field. (149303)
    NO SR# In a Scenario Comparison page, the graphs were changed so that the color of the graph did not obscure the lines below within the graph. (149298)
    NO SR# An error message appeared when drilling down from Request Summary after entering a value in the Workflow and optionally "Active at Workflow Step" preferences. (149285)
    NO SR# Mercury Document Management module: When a request with attachments was copied, the copies did not appear in a document contents search. (149238)
    NO SR# The export to Excel did not work for the Package References and Request References portlets. (149222)
    1-157880275 "IndexOutOfBounds" errors appeared when certain numbers (negative numbers in which the number after the decimal point was 2 larger than the number appearing before the decimal) were entered into Request Type fields. (149221)
    NO SR# In the Project Overview Gantt portlet, the tooltips displayed content for the wrong tasks. (149210)
    NO SR# A Benefit with more than 200 lines could not be copied. (149183)
    NO SR# An error appeared when clicking a link in the navigation path of a distributed module. (149161)
    NO SR# In the My Packages portlet, Columns in Maximized was presented on the Advanced Defaults screen; it is now presented as one of the basic preferences. (149158)
    NO SR# In the Request Summary Pie Chart portlet, the same color was used for different categories in the chart. (149154)
    NO SR# Mercury Document Management module: When exporting the results of a search for requests to Excel, the columns in the Excel file did not contain the correct information. (149149)
    NO SR# When removing a published module, the Remove button is disabled if no users would be affected by the removal. (149148)
    NO SR# Users who were restricted from viewing attachments could do so in notifications. (149144)
    NO SR# After a session timed out to Mercury IT Governance Center, the logon page would reappear with the Notes section of a request visible below the Password field.
    NO SR#

    Mercury Project Management: Entering a long numeric string in the Schedule Duration field caused a hang/freeze. (149119)

    NO SR# Certain portlet Help pages were missing styles. (149108)
    NO SR# When clicking the Resource Finder icon in a request, JavaScript errors appeared when the user clicking the icon did not have the appropriate access privileges. (149107)
    NO SR# When exporting to Excel, the date format changed. (149105)
    1-141304994 The performance of the CALCULATE_ROLLUP statement has been significantly improved. (149050)
    NO SR# The Request Detail (Filter by Custom Field) report allowed multiple request types to be selected. (149046)
    NO SR# The Object Type Detail report produced a misconfigured report error. (149044)
    NO SR# The timeout message box for the Workbench was titled "Message from Kintana Server." (148937)
    1-157000345 An Oracle error (ORA-01400: cannot insert NULL into....) appeared when a user submitted a request but the Editable By All Users field security setting was set to No for that user. (148935)
    1-156975756 When exporting portlet information to Excel, hyperlinks were corrupted in the Excel file. (148919)
    NO SR# Mercury Document Management module: When adding a document to a project in the Workbench, the Browse feature always went to the same (default) directory, not the directory that was last used. (148916)
    NO SR# The Resource Gantt portlet tooltip did not display the name of a project. (148840)
    NO SR# Task references were duplicated on the master project References tab. (148808)
    NO SR# Module Distribution Wizard: An error occurred when clicking Back at the Choose Users step without filling out the From field. (148792)
    NO SR# Menus did not appear after changing the request type in the Advanced Search page. (148790)
    NO SR# Disabling a portlet did not remove it from the Dashboard. (148784)
    NO SR# The incorrect style was applied to text that appeared on the Analyze Assignment Load page. (148783)
    NO SR# Portlet Definition wizard: The Enabled button could appear as selected for REFERENCE portlets, though the button should have been disabled for those portlets. (148781)
    NO SR# Resource by Category portlet: Error message text was improved to indicate that users without the appropriate access grants cannot access staffing profiles. (148780)
    NO SR# Module distribution by Org Unit did not pick up descendants. (148773)
    NO SR# When modifying a Regional Calendar, saving the calendar returned you to the current month instead of the month you were modifying. (148771)
    NO SR# On the Modify Organization Unit page, correct styling was applied to text that appeared on the page.
    NO SR# Task Details page: Action items checkboxes were misaligned vertically. (148756)
    NO SR# Configure Modules: A module search did not provide an error message for searches that could not be resolved (such as searches in which the From date was later than the To date). (148755)

    NO SR#

    Hidden defaults were visible in the Advanced Defaults window for Mercury-supplied portlets. (148754)
    NO SR# Demand Management Workbench, Contacts screen: When querying or creating a new contact, the menu items used the contact ID instead of the contact name. (148749)
    NO SR# The Add and Cancel button alignment was improved on the Notifications page when submitting a report. (149144)
    NO SR# The appearance of the Package Detail report was improved. (148743)
    NO SR# The Import Users report did not appear in the Report Type list for Search Reports. (148742)
    NO SR# When submitting an Administrative report, "User Security Group action" is now a required field when importing LDAP users. (148740)

    NO SR#

    The Configuration license, not the User Administration license, is now required for modifying Regions and Regional Calendars. (148735)
    NO SR# Program Management and Time Management portlets: Columns that were displayed by default did not appear in the Displayed Column field for Mercury-supplied portlets. (148731)
    NO SR# Project Details page: The state of the Expand All and Collapse All buttons was initially incorrect; the Expand All button appeared grayed out and the Collapse All button was enabled. (148728)
    NO SR# Project Management: Modifying the constraint date in multi-edit mode now clears both Scheduled Start Date and Scheduled Finish Date, and sets No Constraint immediately. (148711)
    NO SR# During an upgrade, portlet definition settings for required privileges, WSRP access, and the administrator access list were overwritten. (148709)
    NO SR# Resource by Category Breakdown Table displayed staffing profiles instead of proposals, projects, and assets. (148702)
    NO SR# Package Summary Bar Chart and Package Summary Pie Chart portlets: An error (exception) occurred when drilling down on package summary bar charts with restricted data. (148700)
    NO SR# More spacing was added between the footer line and the content section for various portlet help pages. (148638)
    NO SR# In the Task Workbench, changes for Event did not work for Task Notifications. (148627)
    NO SR# Staffing Profile: When When the Staffing Profile is not Active, the numbers in the
    Profile Allocations table are no longer links, and the following message appears: "Actuals are not
    automatically updated when Staffing Profile is not Active." (148594)
    NO SR# Security Groups screen, Charge Code Rules tab: There is now a check for whether a charge code that is being added is a duplicate. (148593)
    NO SR# Request Detail page: When editing a request, changing the Request Type after selecting a filter did not work, and an error message appeared. (148582)
    NO SR# Budgets, Staffing Profiles, Benefits, and Resource Pools: When creating any of these items, there is now a check to see if the name of the item being created is a duplicate; the check occurs immediately after entering the name in the appropriate field. (148577)
    NO SR# While creating an Asset: The words "Select Region" in the auto-complete Budget component should be grayed out (disabled). (148576)
    NO SR# The Help with Searching Documents by Keywords was reformatted. (148573)
    NO SR# When using Document Key Words for a search, the values for the key words are not saved if quotes are used around the key words. (148572)
    NO SR#

    Support has been added for disabled list portlet definitions that have no display columns. Enabled portlet definitions still require at least one column to be displayed. In addition, when upgrading a portlet type with no columns, a new portlet definition is not created. (148517)

    NO SR# The navigation path was too far to the right in wide pages in the standard interface. (148515)
    NO SR# Columns on the Update Tasks page in the standard interface were not in the same order as in the Workbench. (148508)
    NO SR# In a Scenario Comparison, changing a proposal date for a scenario Gantt chart resets the comparison graphs to be quarterly. (148489)
    NO SR#

    Mercury Portfolio Management: In the Analyze Current Portfolio page, the Filter By section had options that appeared to be grayed out, but that were not disabled. (148469)

    NO SR# Module Distribution wizard: Send as bcc for notifications is now selected by default. (148449)
    NO SR# Mercury Document Management module: In the Workbench, an error (null pointer exception) appeared when adding an attachment to a User or Security Group, and then deleting and re-adding the attachment before saving. (148448)
    NO SR# The "Current Resource Load By Skill" portlet did not have "(hours)" labeling for its columns. (148438)
    NO SR# To fix a problem in upgrading from IT Governance version 4.6 to version 6.0, there is now a check to see if the Oracle Applications Extension version matches the IT Governance Server version. If the versions do not match, then the following error dialog appears: "The version of the Oracle Applications Extension does not match the version of the ITG server. Please upgrade the Extension before continuing. (KNTA-11164)" (148436)
    NO SR# Mercury Document Management module: The Workbench does not display correct data if the name of a file attachment is long. (148428)
    NO SR# Projects screen, Project Settings, Cost and Effort tab: When a project changed hierarchy, the actual labor did not return to its default value. (148419)
    NO SR# Search Requests page: Pressing Enter did not open the auto-complete button or return search results. (148414)
    NO SR# The project manager of a subproject could view the cost of tasks for other projects. (148413)
    NO SR# SLA Exception Rollup portlet: The Filtered By criteria of an SLA violation drill-down showed CODE instead of the STRING part check attachment. (148402)
    1-152418205 The Request Detail (Filter by Custom Fields) Report failed when PMO - Scope Change Request was selected as the request type. (148386)
    NO SR# When modifying a Regional Calendar: The Reason for Working/Non-working day appeared incomplete although there was enough place for all characters. (148371)
    NO SR# When configuring portlet definitions, clicking Done after editing a definition returned the user to the Dashboard instead of the search results of the list of portlets. (148271)
    NO SR# Wildcards did not work for auto-complete fields in the Dashboard. (148263)
    NO SR# Saving a search without naming it resulted in the appearance of a blank page with "FALSE" on it. (148208)
    NO SR# In the Breakdown By Project section of the Program Details Cost tab: Totals are now calculated from the displayed and not the actual values. (148067)
    NO SR# Formatting changes were made to the OraApps Critical Requests Summary report. (148015)
    1-103318055 The SSH client did not time out if it didn't recognize the information returned from the SSH server. (148013)
    NO SR# Workflow Request processing was slow, affecting Request search and the Request List portlet. (147970)
    NO SR# Right-clicking on a link to a request in a portlet did not enable the use of "Open in New Window"; the current page opened in the new window, not the request. (147667)
    NO SR# Portlet Definition wizard: An error (exception) appeared if the Data Source was edited while using the wizard. (147068)
    1-143033995 An Array Index Out of Bounds Error appeared when mapped fields were on different batches for the Reqeust Header Detail field. (146636)
    NO SR# The Environment checker for Telnet for SFU ignored the NT domain. (146441)
    NO SR# Manage FX Rates: Changing the FX rates did not change all currency line values. (146218)
    NO SR# Program Cost Summary portlet: Programs for which All Program Managers was selected for Cost Access did not display in the Program auto-complete list. (146168)
    1-138633485 "Total Charge ($)" was visible to time sheet approvers without Cost access grants. (145136)
    1-137921025 A project's baseline cost was visible regardless of the Cost access grants. (145001)
    NO SR# The Add Portlet page now includes multiple portlets in the Program Management category. (144430)
    1-132902287 An error message (exception) appeared when filters in a request were set to return no values. (143953)
    1-122354035 Tab sequence numbers were not recalculated when portlet pages were added to the Dashboard. (143550)
    1-125920005 The SYS.TIME_STAMP token does not match the format of date fields in a request. A new system token has been added, SYS.ITG_TIME_STAMP, which can be used with ksc_store. It has a format that is consistent with the format used in date detail fields. (143311)
    NO SR# Security checks were not performed on a request when it was saved, which made it possible for users to edit the HTML for fields in a request that they would otherwise be unable to edit. (143058)
    NO SR# Dates in notifications related to date field tokens in field groups were formatted incorrectly. (143029)
    1-113306735 A "Resources Managed by" label was missing from a pop-up menu on the Analyze Assignment Load page. (138926)
    1-10707918 Users were not able to create a project from a template when the participant security was turned on for the template. (138326)
    1-89096545 Staffing Profile, Budget, Benefit: When any of these entities had single quotes or other special
    characters the update scripts failed. (137191)
    93226-C It was not possible to see more than 500 requests in the time sheet Work Item drop-down list. (135857)
    NO SR# User Data tabs: Context-sensitive user data for Validation Values didn't work if the validation name was changed. (135854)
    NO SR# Importing users from LDAP was slow. (135190)
    92265 The Request Detail printable view did not display HTML embedded fields correctly. (134980)
    ©2007 Mercury Interactive Corporation.