HP Performance Insight Report Packs Release Notes

for the HP-UX, Linux, Solaris, and Windows® operating systems
Software version: 14

Publication date: February 2009

This document is an overview of the changes made to HP Performance Insight Report Packs (PI Report Packs) . It contains important information that is not included in books or Help. You can find information about the following in this document:

What's New in This Release?
Upgrading Report Packs after Upgrading from PI 5.30 to PI 5.40
Enhancements and Fixes
Known Problems
Product Licensing
Installation Notes
Documentation Updates
Compliant Operating Systems
Support
Legal Notices

Hidden Text

To simplify navigation, individual Enhancement and Fix items are hidden until you click the link to expand the collapsed text.

Hidden text example

This text was hidden. Now it is visible. Click the link to hide the text.

Hidden text does not print. To print this document, you can expand selected links before you print or click the Show All button to expand all links. If you use Assistive Technology Tools, activate the Show All button to display all text.

What's New in This Release?

NOTE: The Feb '09 RP release for PI 5.40 release is an English only release and is not localized in other languages.

Installing a report pack configures PI to summarize and aggregate collected data in accordance with specific processing directives. Each item in the list below has hidden text. Hidden text includes a brief overview of the package, notes about changes, a link to release notes, and a list of associated datapipes.

Enhanced Report Packs

 
IP Telephony Call Detail Report Pack Performance Improvements

Improved performance for data aggregation utilities. The following data aggregation utilities are replaced in this release:

NOTE: The utilities are updated in CiscoCDR_Trendsum.pro and IPT_CallDetails_Location_Daily.pro files.

ATM and Frame Relay Datapipe Performance Improvements

Improved performance of ATM and FrameRelay datapipe map procedures by 30%.

NNM Event Report Pack Upgrade Package Improvements
SD 4.5 Datapipe Improvements
Support for CCM 6.x

The IP Telephony Call Detail Report Pack now supports the IPT Cisco Call Manager CCM 6.x version.

NOTE: CCM 3.x version is not supported from this release onwards.

Support for HP Operations Manager for Windows 8.10

PI report packs are now certified with HP Operations Manager (HPOM) for Windows 8.10 version information.

 

New NNMi Incident Report Pack

A new report pack for NNM 8.11 is included in this release. The NNM8.11 report pack contains the following package:

NNMI_INCIDENTReport\NNMI_INCIDENT.ap

 

New Upgrade Packages

This release includes the following upgrade packages:

 

Automatic Backup Enabled in Feb '09 RP release for PI 5.40 Installer

During upgrade, the Feb '09 RP release for PI 5.40 report packs installer, by default, automatically backs up all your previous report packs from the Packages folder into the "Packages.preRNS14" folder. However, you also have the option to back up your existing report packs manually.

Before running the setup program, make sure that the folder "{DPIPE_HOME}/packages" is not being used by any other user.

 

Upgrading Report Packs after Upgrading to PI 5.40

To upgrade the report packs, follow these steps:

  1. Backup your current Packages directory (if you chose to take a manual back up)
  2. Upgrade report packs
  3. Upgrade each datapipe

See the respective user guides for the report pack or datapipe, for the following information:

 

Enhancements and Fixes

The FEB 2009 release for Performance Insight Report Packs contains the following enhancements and fixes:

Enhancements

Fixes

Click on each report pack to see the list of CRs fixed in this release for that report pack.

ATM, version 3.4

QXCR1000810927


AppSrvWebSphereSPI_DataPipe, version 1.30

AppServerWebLogicSPI_DataPipe, version 1.20

Class_Based_QoS, version 1.3

CommonPropertyTables, version 3.9

QXCR1000823079


CiscoCDR_Datapipe, version 3.2

QXCR1000872944


CiscoSAA_NRT_Datapipe, version 2.60

CiscoSAA_Datapipe, version 6.00

Cisco_IPAccessRate_Datapipe, version 3.30

Cisco_Ping_Thresholds, version 4.30

QXCR1000456570


DBOracleSPI_Datapipe, version 1.30

QXCR1000780871


DevResCiscoRouter_Datapipe, version 3.10

QXCR1000804687


DevResCiscoSwitch_Datapipe, version 3.20

QXCR1000744267


DevResExtremeDevices_Datapipe, version 2.10

QXCR1000823835


DeviceResource, version 3.40

QXCR1000811394


FrameRelay_Service, version 4.20

QXCR1000843112


IPAccessRate_Reporting, version 3.20

QXCR1000806048


Interface_Reporting, version 5.50

Internet_Services_Datapipe, version 1.30

QXCR1000748866


MPLS_VPN_Datapipe, version 3.30

QXCR1000833130


MPLS_VPN, version 3.30

NNM_Event, version 1.40

QXCR1000831697


OVO_Datapipe, version 1.40

OVO_Reporting, version 1.40

QXCR1000801452


RMON_EthernetStatistics_Datapipe, version 3.30

QXCR1000785020


Service_Assurance, version 3.20

SrvDsk_HelpDesk, version 1.40

QXCR1000818880


SrvDsk_ChangeManagement, version 1.40

QXCR1000818880


Sitescope_Integration, version 1.10

QXCR1000793578


SysRes_OVPA_Datapipe, version 3.30

SystemResource, version 4.50

SystemResource_Disk, version 4.50

QXCR1000831160


SystemResource_Thresholds, version 3.20

QXCR1000874593


RFC1514 Datapipe, version 4.20

QXCR1000873980


Thresholds, version 5.10

Common Issues Fixed

Known Problems

This release contains the following known problem:

Problem:

QXCR1000882925: Duplicate launch points under system folder

  1. Duplicate launch point under:
    • System->0_Launch_Point->Interface_Reporting->Interface Reporting - Launch Point
    • System->0_Launch_Point->Interface Reporting - Launch Point
  2. No links work under System->0_Launch_Point->Interface Reporting - Launch Point
Solution:

The following reports are not required, you can undeploy them

  • System/0_Launch_Point/Device Resource - Launch Point
  • System/0_Launch_Point/Interface Reporting - Launch Point
  • System/0_Launch_Point/System Resources - Launch Point
Problem: QXCR1000872949: CB QoS error code 169 /apps/ovpi/test/bin/trendcopy -t SHCBQOS_ClassPolice
Solution: NA
Problem: QXCR1000872951: CB QoS reports are not complete in a distributed enviroment
Solution: NA
Problem: Error parsing CiscoCDR datafile from IPT SPI
Solution: Remove the first line of the corrupted XML data file.

Product Licensing

Report packs and their associated datapipes are licensed. You must make an additional purchase to obtain each license. For information about options for product licensing, search the following web site:

http://www.managementsoftware.hp.com/

Installation Notes

IMPORTANT: Report Packs in the Feb '09 RP release for PI 5.40 release (February 2009) can only be installed on PI 5.40. Do not install these packages on an earlier version of PI.

For detailed installation instructions, see product-specific release notes and user guides. User guides and release notes are available in the following folders:

When you extract packages from the CD-ROM to the Packages directory on your system, the user guide and the release notes for each package are copied to the /OVPI/Docs directory on your PI server.

NOTE: The Release Notes on the media might not contain the latest information. To check for recent updates or to verify that you are using the most recent edition, visit:
HP Software Product Manuals
.

 

Documentation Updates

The first page of this release notes document contains the following identifying information:

To check for recent updates or to verify that you are using the most recent edition, visit this URL: HP Software Product Manuals

To retrieve a document, select the:

  1. Product name.
  2. Version list.
  3. Operating System.
  4. Preferred Language.
  5. Document title.
  6. Click Open or Download.

You must have Adobe Reader installed to view files in PDF format (*.pdf). To download Adobe Reader, go to the Adobe web site.


Fixes

The following CRs are fixed for this release of report pack:

 

Compliant Operating Systems

PI Report Pack supports accessibility on HP-UX, Linux, Solaris, and Windows® operating systems.

HP Software Support

This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online.

HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:

To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.

Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.

To register for an HP Passport ID, go to: HP Passport Registration.

Legal Notices

©Copyright 2009 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.

For information about third-party license agreements, see the respective report pack directory on the product installation CD-ROM.

This product includes Xerces XML Java Parser software, which is Copyright (c) 1999 The Apache Software Foundation. All rights reserved.

This product includes JDOM XML Java Parser software, which is Copyright (C) 2000-2003 Jason Hunter & Brett McLaughlin. All rights reserved.

This product includes JClass software, which is (c) Copyright 1997, KL GROUP INC. ALL RIGHTS RESERVED.

This product includes J2TablePrinter software, which is © Copyright 2001, Wildcrest Associates (http://www.wildcrest.com)

This product includes Xalan XSLT Processor software, which is Copyright (c) 1999 The Apache Software Foundation. All rights reserved.

This product includes EXPAT XML C Processor software, which is Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002 Expat maintainers.

This product includes Apache SOAP software, which is Copyright (c) 1999 The Apache Software Foundation. All rights reserved.

This product includes O'Reilley Servlet Package software, which is Copyright (C) 2001-2002 by Jason Hunter, jhunter_AT_servlets.com. All rights reserved.

This product includes HTTPClient Package software, which is Copyright (C) 1991, 1999 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA.

This product includes Perl software, which is Copyright 1989-2002, Larry Wall. All rights reserved.

This product includes Skin Look And Feel software, which is Copyright (c) 2000-2002 L2FProd.com. All rights reserved.

This product includes nanoXML software, which is Copyright (C) 2000 Marc De Scheemaecker, All Rights Reserved.

This product includes Sixlegs PNG software, which is Copyright (C) 1998, 1999, 2001 Chris Nokleberg

This product includes cURL & libcURL software, which is Copyright (c) 1996 - 2006, Daniel Stenberg, <daniel@haxx.se>. All rights reserved.

This product includes Quartz - Enterprise Job Scheduler software, which is Copyright 2004-2005 OpenSymphony

This product includes Free DCE software, which is (c) Copyright 1994 OPEN SOFTWARE FOUNDATION, INC., (c) Copyright 1994 HEWLETT-PACKARD COMPANY, (c) Copyright 1994 DIGITAL EQUIPMENT CORPORATION, Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA

This product includes DCE Threads software, which is Copyright (C) 1995, 1996 Michael T. Peterson

This product includes Jboss software, which is Copyright 2006 Red Hat, Inc. All rights reserved.F

This product includes org.apache.commons software developed by the Apache Software Foundation (http://www.apache.org/).

Trademark Notices

Java™ is a U.S. trademark of Sun Microsystems, Inc. Java™ and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.

Oracle® is a registered U.S. trademark of Oracle Corporation, Redwood City, California.

UNIX® is a registered trademark of The Open Group.

Windows® is U.S. registered trademarks of Microsoft Corporation.


© 2009 Hewlett-Packard Development Company, L.P.