Windows Remote Desktop must be enabled on any target device that will be accessed remotely using this connection type. By default, this feature is not enabled.
To use Windows Remote Desktop, you must access the HPCA Console using Internet Explorer (version 7, 8, or 9). This is because the Console launches a wrapper that uses an ActiveX component when this type of connection is requested.
Note: When using Windows Remote Desktop, you may be prompted to install an ActiveX control. This is required for Windows Remote Desktop to function properly. You are also prompted to connect local drives. This is not required.
For more information about Windows Remote Desktop, see the following Microsoft support document:
http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx
Related Topics:
Requirements for Windows Remote Assistance