Test Your Live Network Settings

When you are configuring your Live Network settings, you can test your settings to make sure that they work before you save them.

To run a test, click the Test button in the lower right corner of the page. The HPCA Console first confirms that all required settings are specified and that all settings have the proper format. It then takes the following actions:

The HPCA Console attempts to connect to the HP Live Network content server and log in using the user name and password specified. Any proxy information that appears on the Proxy Settings page in the Infrastructure Management configuration area is used.

Depending on network traffic and other parameters, this test can take up to three minutes. A dialog box asks you whether you want to continue with the test. If you want to continue, click Yes.

After the test is completed, the Test Results dialog box shows you the outcome of the test. The following table summarizes the possible outcomes and implications of each.

Live Network Settings Test Results
Icon Outcome Explanation and Suggested Action
Test was successful. All settings are valid. Save your configuration.
Test failed. Here are some of the more common reasons that a test can fail:
  • A required setting is missing.
  • A setting is specified using an invalid format (for example, an invalid URL or path).
  • A setting is spelled incorrectly.
  • The login credentials for the HP Live Network content server are not valid (for example, if your subscription has expired).
Unknown This outcome does not necessarily mean that your configuration information is invalid. It simply means that the test could not be completed. For example, if the HPCA Console is unable to connect to the HP Live Network content server within three minutes, the test times out. This can occur for the following reasons:
  • The server is unavailable.
  • Network traffic impedes the connection.
  • A firewall blocks the connection.
This outcome can also occur if the connection goes through a proxy server, and either the proxy information specified is not correct or the proxy server blocks the connection.

To troubleshoot a failed or inconclusive test result, check the spelling and format of all the settings on the tab. Also check the vms-server.log file for errors.

Note: You must click the Save button to save your settings—even if the test is successful. The HPCA Console does not automatically save your settings.


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