Registering the Mobile Device

To register the mobile device with the HPCA servers, complete the following steps:

  1. Start the agent application installation:
    1. Tap the HP Client Automation Agent icon on the Home screen to start the installation. The HP Client Automation End User License Agreement screen appears.
    2. Tap Accept to continue with the installation.
  2. Enter the HPCA server name (or IP address) and port number in the Server and Port fields. Your administrator will provide this information to you before you can register.
  3. Tap Next. The HPCA Registration screen appears.
  4. Enter your enterprise directory service logon name in the User field. This logon name is the name you use to log on to your corporate network.
  5. Enter the password for the directory service logon name in the Password field.
  6. Tap the domain name to which your logon name is associated with, from the Directory Services view. For example, if you log on to your corporate network as Americas\ssimpson, Americas is your domain name.

    Note: If your administrator has provided a different display name when configuring this directory service with HPCA, the domain name you use may not appear. Contact your administrator to identify your directory source.

  7. Tap Enroll to start the enrollment process. The Install Profile screen appears. During enrollment, the HPCA agent installs HPCA profile that contains certificates to authenticate your device connection with HPCA and Apple servers. Tap More Details to view the certificates, HPCA server details that your device connects to, and the administrative rights that an administrator has on your device.
  8. Tap Install to start the profile installation process. A warning screen appears that provides you the information on what changes are made during the agent installation.
  9. Tap Install to continue the installation process. After the registration process is successful, the Profile Installed screen appears.
  10. Tap Done to complete the registration process.

On the Home screen, tap the HP Client Automation Agent icon. A message box appears confirming the device connection to the HPCA server. Tap OK to initiate this connection. If your administrator has set up device management policies, you will receive the required software applications and security settings entitled to your device.

At regular intervals, set by your administrator, HPCA agent requests connection to HPCA servers to obtain the latest entitlements. To access HPCA servers, HPCA agent issues notifications that you can view in the Notifications Center on your device. You must accept these notifications, such that the HPCA agent can successfully connect to the HPCA servers. Make sure that the HPCA agent application is enabled for notifications. You can view the notification settings for your device using Settings>Notifications. Additionally, based on the alert style that you have set for the notifications, the HPCA agent notifications appear in the Notification Center, or as a pop-up message.

If the device is locked when the notification is issued, the notification appears on the locked screen. After unlocking the device, you can view the notification in the Notifications Center on your device.


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