To register the mobile device with the HPCA servers, complete the following steps:
Americas\ssimpson
, Americas
is your domain name.Note: If your administrator has provided a different display name when configuring this directory service with HPCA, the domain name you use may not appear. Contact your administrator to identify your directory source.
On the Home screen, tap the HP Client Automation Agent icon. A message box appears confirming the device connection to the HPCA server. Tap OK to initiate this connection. If your administrator has set up device management policies, you will receive the required software applications and security settings entitled to your device.
At regular intervals, set by your administrator, HPCA agent requests connection to HPCA servers to obtain the latest entitlements. To access HPCA servers, HPCA agent issues notifications that you can view in the Notifications Center on your device. You must accept these notifications, such that the HPCA agent can successfully connect to the HPCA servers. Make sure that the HPCA agent application is enabled for notifications. You can view the notification settings for your device using Settings>Notifications. Additionally, based on the alert style that you have set for the notifications, the HPCA agent notifications appear in the Notification Center, or as a pop-up message.
If the device is locked when the notification is issued, the notification appears on the locked screen. After unlocking the device, you can view the notification in the Notifications Center on your device.