Registering the Mobile Device

To register the mobile device with the HPCA servers, complete the following steps:

  1. Tap HPCA Agent listed on the Applications screen. The HPCA Agent License screen appears.
  2. Tap I Agree to continue with the installation. The HPCA Server Details screen appears.
  3. Enter the HPCA server name or IP address in the Server field. You can obtain this value from the agent installation email that you received from your administrator.
  4. Enter the port number in the Port field. You can obtain this value from the agent installation email that you received from your administrator.
  5. Tap Next. The Authentication screen appears.
  6. Enter your directory service logon name in the User Name field. This logon name is the name using which you log on to your corporate network. For example, if you log on to your corporate network as Americas\ssimpson, ssimpson is the directory service log on name.
  7. Enter the password for the directory service logon name in the Password field.
  8. Tap the down arrow for the Directory Source drop-down list, and then tap the domain name to which your logon name is associated with. For example, if you log on to your corporate network as Americas\ssimpson, Americas is your domain name.

    Note: If your administrator has provided a different display name when configuring this directory service with HPCA, the domain name you use may not appear. Contact your administrator to identify your directory source.

  9. Tap Register to start the registration process.  The registration process can take a few minutes to complete.

After the registration process is successful, the Activate Device Administrator screen appears. Tap Activate to allow the HPCA agent to collect the information listed on this screen.


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