Scheduling Timed Events

The HPCA agent timers are run immediately after the agent install is complete. Note that all connects for software management, inventory management, and security management are run at this instance.

If the agent identifies that the mandatory applications defined in your entitlements are not installed on the mobile device, the message HPCA Software Connect->Installations are pending appears in the Notifications Panel. You can then install the required applications.

By default, the agent timer runs once every day.

To modify the timer schedule, complete the following steps:

  1. Log on to the HPCA Core Console and click Configuration tab.
  2. Expand Mobile Management in the left-navigation pane and click Timer Settings. The Timer Settings view is displayed in the details pane.
  3. Specify the number of hours or days after which the timer should run, and then click Save.

To avoid simultaneous agent connections to the HPCA servers, the hour-based timer is not run exactly after the number of hours you specify; instead a random number is added to the time you enter:

For example, if you set the timer to be run every 5 hours, a random number 2 is added. As a result, the timer is run after 7 hours for that device.

The new timer settings are applied only when the next timer-based connect starts. The timer-settings are not provided to the mobile agent as part of the user-initiated or push notifications.

Note that the when you schedule a timer-based event, all agent connects, Software connect, Audit connect, and Security connect are initiated at that instance.


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