Operations Management (OMi)
The Operations Management application (also known as OMi) provides a single event console for consolidated events arriving from different monitored data sources. It combines events generated within BSM (for example, events generated by EUM or SLM based on triggered alerts, or events triggered by threshold breaches of EUM or SiteScope measurements) with events arriving from the data collecting components of the BSM solution (for example, events from Operations Manager or NNMi), and other third-party applications.
In the Operations Management Event Browser, operators can see an overview of all the active events that need to be worked on in a single screen. They can see such things as the event severity, the type and category of event, the source of the event, the time and location of the event, and the affected configuration item. Additionally, BSM health data, such as event type indicators (ETIs), health indicators (HIs), and key performance indicators (KPIs) are used to evaluate the health of related CIs in the context of the events.
Events can be automatically correlated and filtered to display only those that need to be acted upon to maintain availability of your IT services. Topology-based event correlation (TBEC) enables the correlation of symptoms with cause events. When the problem reported by the cause event is solved, all related symptom events are also closed. For any device, such as a server, the severity of the problems directly associated with the server are collated, and combined with information about devices associated with the server. The combined data is passed to calculation rules that evaluate and set the KPIs that indicate the overall health of the object.
For details on the role of Operations Management as part of the BSM Service and Operations Bridge solution, see Service and Operations Bridge.
For more details on Operations Management, see the Operations Manager i Concepts Guide.