End User Management (EUM)

EUM is a centralized solution for configuring and managing the applications and associated entities you want monitored by the end-user data collectors—Business Process Monitor (BPM) and Real User Monitor (RUM).

By using both BPM and RUM to monitor the same applications and associated entities, you can obtain an overall picture about your applications from both a real user (RUM) and synthetic user (BPM) perspective.

You can view the collected data in End User Management reports and in Service Health.

For more details, see "End User Management Administration Overview" in the BSM Application Administration Guide.