Run-time Service Model (RTSM)

The RTSM is BSM's embedded, customized CMDB. It acts as the central repository for configuration information that is collected and updated from the various BSM data collection processes: BSM data collectors, the Discovery process, and third-party data collectors and tools. The RTSM defines the relationships among infrastructure components, IT services, applications, and corresponding business services.

The RTSM stores and handles information on the services, their components, and configuration items (CIs), as well as details about the CI attributes, history, and relationships. The RTSM also contains the object repositories used to define CIs and KPIs, which are used throughout BSM.

The RTSM supports federation with the HP CMS solution (an external configuration management system working with an HP Universal CMDB), and with third-party CMDB solutions. Consequently, it can easily be leveraged in use cases outside BSM.

For more details, see "RTSM Overview" in the RTSM Administration Guide.