Understanding BSM: BSM Solution Components BSM includes the following tools and solution components: Application Management for SAP Application Management for Siebel Application Management for SOA BSM Connector (BSMC) Business Process Insight (BPI) Business Process Monitor (BPM) Diagnostics Discovery and Dependency Mapping (DDMA) End User Management (EUM) MyBSM Network Node Manager i (NNMi) Operations Manager Operations Management (OMi) Real User Monitor (RUM) Run-time Service Model (RTSM) Service Health Service Health Analyzer (SHA) Service Health Optimizer (SHO) Service Health Reporter (SHR) Service Level Management (SLM) Shared Services – HP Software-as-a-Service (HP SaaS) SiteScope System Availability Management (SAM) System Health TransactionVision Transaction Management User Reports
BSM includes the following tools and solution components: