BPM Interaction with Other BSM components

Component
Enable Root Cause and Isolation Flows
Transaction Management
  • Enables you to isolate problems in backend transaction instances in the BPM flow.
  • Drill down from Transaction Management to Service Health reports and EUM reports, and from Service Health and EUM to Transaction Management reports. For details, see Working with Other Applications in BSM in the BSM Application Administration Guide.
  • Drill down to the Transaction Management Transaction Tracking report from the following EUM reports:
    • Performance Analysis report
    • Triage report
    • Triage Raw Data report
  • Drill down to the Transaction Management Transaction Summary or Aggregated Topology report from the following EUM reports:
    • Application Health report
    • Performance Analysis report
    • Triage report
HP Diagnostics
  • Enables you to isolate problems in backend transaction instances in the BPM flow.
  • Drilldowns are available from all EUM reports that provide server time breakdown. For details, see Viewing HP Diagnostics Data From End User Management Reports in the BSM User Guide.
Real User Monitor
  • Shared BPM and RUM model and reports provide a real user and synthetic user perspective.
SiteScope
  • Enables you to monitor system and application components which influence BPM transactions.
  • Provides common bottom-up and top-down health views.
  • Troubleshoot transaction problems to system and application levels, to help understand the root cause of poor transaction performance.
  • Enables you to take proactive actions when infrastructure components related to business transactions have a negative trend.