BSM End-to-End Workflow: Step 1. Plan the BSM Deployment

This workflow provides an overview of the major tasks required to set up Business Service Management (BSM). It is designed as a step-by-step guide for installing and configuring all the BSM components. For more information on BSM platform capabilities, see Introducing BSM: Overview of the BSM 9.20 Solution.

Before you install BSM, you should plan your BSM deployment and order the relevant hardware and licenses.

Plan your deployment by determining your individual requirements, including addressing the following topics:

For more information, see the BSM Planning Guide.

Note: If you are upgrading from a previous version, refer to the HP Business Service Management Upgrade Guide for detailed workflows.