RUM Interaction with Other BSM components

Component
Enable Root Cause and Isolation Flows
Transaction Management
  • Enables you to isolate problems occurring in transactions, user sessions, and pages on the server side in the RUM flow
  • Drill down from Transaction Management to Service Health reports and EUM reports, and from Service Health and EUM to Transaction Management. reports. For details, see Working with Other Applications in BSM in the BSM Application Administration Guide.
  • Drill down to the Transaction Management Transaction Tracking report from the following EUM reports:
    • RUM Session Analyzer report
    • Session Details report
    • RUM Action Summary report
    • Action Raw Data report
    • Action Over Time report
    • End Users by Action report
    • Application Infrastructure by Action report
  • Drill down to the Transaction Management Transaction Summary or Aggregated Topology report from the following EUM reports:
    • RUM Transaction Summary report
    • Application Health report
    • Performance Analysis report
    • Triage report
HP Diagnostics
  • Enables you to isolate problems in backend transaction instances in the RUM flow.
  • Provides specific HIs for backend perspective for RUM transactions.
  • Drilldowns are available from all EUM reports that provide server time breakdown (for aggregated transactions).
  • Drill down from a RUM Session Analyzer instance (Session Details report) to a corresponding Server Request instance in HP Diagnostics.
Business Process Monitor
  • Shared model and reports provide a real user and synthetic user perspective.
SiteScope
  • Enables you to actively monitor system and application components which influence transaction performance.
  • Enables proactive or on-demand monitoring, and provides shared health views (from transaction to infrastructure and applications).
  • Enables you to actively monitor Web transactions using URL monitors which provides additional synthetic monitoring dimensions to the data gathered by RUM.
  • Enables you to take proactive actions when infrastructure components related to business transactions start to have a negative trend.