Introducing This Guide

This guide provides a high-level overview of the HP Business Service Management (BSM) platform, and a workflow for setting up the BSM end-to-end solution. It also provides details on key BSM components and concepts, and on how the BSM components complement each other. Every topic in the guide points you to where you can find more information in the BSM Help.

BSM administrators and implementers should read this guide before beginning the planning and installation of the BSM platform, to get an overview of the BSM solution and its implementation.

Other BSM guides referred to in this document are available from the Home page in the BSM Help, or from each specific BSM component. You can also access the documentation in the HP Software Support Web site.