HP Business Availability Center 8.02 What's New Software version: 8.02 / June 2009 This file provides information about new features and enhancement to HP Business Availability Center 8.02, 8.01, and 8.00 (for 8.01 information, click here; for 8.00 information, click here). Release Highlights Netuitive integration: Enables integrating Netuitive alarms into Dashboard System Availability Management (SAM) enhancement: SAM administration now displays SAM points in use, enabling more effective management of SiteScope license points by increasing visibility into point consumption Apache Web server upgrade: Upgrade of Apache Web server to version 2.2.11 keeps Business Availability Center current with the latest industry release and compliant with security requirements End User Management (EUM) enhancements, including: Real User Monitor (RUM): Additional OS support for RUM probe (Windows 2003 and RHE5 64 bit); Improved SSL traffic handling for special environments; Seven protocol decoder packs for slow requests: MSSQL, LDAP, MySQL, IMAP, POP3, SMTP, FTP; Improved system health; Keystore management improvements Business Process Monitor (BPM): Support for VuGen 9.5; BPM support for Windows Vista; New MSI installation replaces InstallShield on Windows platforms; New Solaris packaging (sparc) installation replaces InstallShield on Solaris platforms Business Process Insight enhancement: Implemented a way to link sub-processes to parent processes. See the readme.htm file in the contrib directory of the installed Business Process Insight server for instructions. Interactive integration documentation for Business Availability Center-Service Manager/ServiceCenter integration: New interactive document that enables selecting specific integration parameters and viewing only the documentation relevant for the integration specified HP Business Availability Center 8.01 What's New Software version: 8.01 / March 2009 This file provides information about new features and enhancement to HP Business Availability Center 8.01 and 8.00 (for 8.00 information, click here). Release Highlights Support for integration with Service Manager 7.10 in the following applications: Alerts (Incident Submission) Problem Isolation EMS (Dashboard, SLM) Support for migrating from internal to external UCMDB Support for upgrading on Solaris OS Universal CMDB Added ability to edit CIT attribute-level qualifiers Added support for LW-SSO Added Generic Breakdown Report which displays breakdown of CI types by a CI type attribute or by the CITs grouped under the selected CI type in the CI type tree Added ability to export to XMI Discovery and Dependency Mapping Added AES Encryption Algorithm for DSD (replaces 3DES) Includes the following new DDM Content: The SAP Profiles by Shell job has been added to the Application - SAP module. This job discovers Profile files for SAP Application servers using Shell credentials. Host Resource discovery now includes TCP Connections and Process to Process discovery. Application Signature maps Windows Services to the relevant Processes and Software Elements. Improved CPU Cores discovery HP Business Availability Center 8.00 What's New Software version: 8.00 / January 2009 This file provides information about new features and enhancement to HP Business Availability Center 8.00. Release Highlights Business Availability Center Dashboard Significantly enhanced Business Availability Center Dashboard providing new 360-degree console views of key services, showing: Over time KPIs - Valuable key performance indicators for better decision making Business Impact - Profound understanding of risk to business objectives Alerts - Easily view which business services are in trouble Changes - Discovery of recent and planned changes that have business impact Incidents - Track incidents related to CIs in the selected hierarchy Problem Isolation and Resolution Industry-leading Problem Isolation capabilities: Closed-loop isolation and resolution flow through Operations Orchestration (OO) integration Improved support for HP Operations Manager installed base through event correlation to application problem/anomaly start time Improved problem prevention through leverage of real user data in Proactive Analysis Increased visibility to incident prevention information in Problem Isolation reports Business Transaction Management Extended Business Transaction Management capabilities Richer user experiences through more integrated workflows, including new native Business Availability application components for Business Process Insight and TransactionVision Better and simplified end-to-end transaction views with new aggregated transaction topology view, providing front-end (Real User Monitor)/back-end views of business transactions New business process health views in Business Availability Center Dashboard Easier dependency mapping of business processes to transactions and other IT services End User Experience Real User Monitor Generic TCP Poor Request drill down: Drill down from summary reports to see poor requests (slow requests and requests with network errors) by server and by client Support drill down to specific slow requests or requests with network errors Show text snippets for poor requests Save network capture files of poor requests for network analysis: the ultimate handoff from application owner to network owner Out of the box templates for WebSphere Portal 5.0/6.0 Support for MPLS traffic Dashboard Significantly extended Business Availability Center Dashboard, providing quick and easy access to the key data associated with a configuration item that is having a performance or availability issue. This new tabbed-based approach provides quick access to: Performance of KPIs over time Business Impact information (for Business Service, Business Process and Service Level Agreements) List of alerts Details on recent CMDB changes, planned changes (from Release Control) Information on open incidents (from Service Manager) Simplified creation of KPI rules with new dynamic Java scripting language (Groovy rules) More control on the propagation of KPIs with new propagation manager in KPI Assignments New Yahoo! Widget to display the status of a selected Dashboard view New Rich Text Portlet for My BSM, providing ability to simply create text, images and Flash files to be displayed to users in the My BSM portal Ability to create and visualize simple end-to-end process models and understand the impact that service dependencies are having on these business processes New Business Process Insight "Lite" capability: This new Dashboard capability allows users to create end to end business process models, along with any dependencies on hosts or applications. In the Business Availability Center Dashboard, users can then see the health of those business processes based upon the underlying health/performance of these dependencies. This out-of-the-box feature is a great new way to get an end to end business process health view; subsequently these business processes can be monitored in real-time as operational business process, including the business process instance data by extending the solution to incorporate the HP Business Process Insight product. Problem Isolation Reactive Analysis Reduced Mean Time To Repair (MTTR) through closed-loop isolation and resolution flow with Operations Orchestration (OO) integration In-context launch of relevant OO run books from the suspects table Automatic passing of UCMDB parameters to run books Run books' run status reporting back to Problem Isolation Correlation of end-user experience metrics to infrastructure monitoring events coming from HP Operations Manager and other third-party infrastructure monitoring tools Reduced Mean Time To Repair (MTTR) through quick in-context drill-down to Problem Isolation from incident-indicating alerts Proactive Analysis Establishment of expected behavior norms through ongoing learning of historical simulated and real user performance data Improved problem prevention through correlation of real user performance data to underlying infrastructure monitoring data Correlation of end-user experience metrics to infrastructure monitoring events coming from HP Operations Manager and other third-party infrastructure monitoring tools Increased visibility into incident prevention information through Problem Isolation reports, also available in the My BSM portal: Application anomaly summary Application anomaly trend over time Platform New integrated modeling environment to make it easier to create CMDB models and subsequent views from those models: New UI workflows to make it easier to model in the CMDB Pre-built view templates (called perspectives) that contain common layouts for views Easier for native Business Availability Center users to create and on-board views New LDAP wizard to speed the process of configuring Single Sign-On Extended System Health monitors to Business Process Insight and TransactionVision Business Availability Center for SOA Use Service Level Manager for agreements by consumer Support for systems using the SOAP protocol over JMS Additional platform support: Tibco ActiveMetrix Tibco BusinessWorks (SOAP over HTTP only) WebSphere ESB JBoss webservices Business Availability Center for Siebel All components of Business Availability Center for Siebel now support Siebel 8.0 Business Availability Center for SAP All components of Business Availability Center for SAP now support ECC 5.0 and ECC 6.0 SiteScope 10.0 Complete new SiteScope UI, providing: Improved performance Improved usability with enhanced functionality Framework for better enterprise architecture Diagnostics Integration Use any of the SiteScope monitors to push data directly into Diagnostics Data available for charting, alerts and in Analysis Snapshot More granular population of SiteScope discovered topologies in CMDB Diagnostics SOA Enhancements Support for SOAP over JMS Support additional platforms: TIBCO ActiveMatrix Service Bus TIBCO BusinessWorks (SOAP over HTTP only) WebSphere ESB Jboss webservices SiteScope Integration Use SiteScope monitors to push data directly into Diagnostics Data available for charting, alerts and in Diagnostics Snapshots Performance Center/LoadRunner Integration Granularity control in analysis file New LoadRunner Add-in now automatically downloads necessary Diagnostics components, eliminating the need for reinstalling it when Diagnostics Server changes due to patches or new releases Stack Trace Sampling: visibility into additional methods without instrumentation Dynamic Instrumentation Diagnostics Threshold Violations per Metric Support for .NET 3.0, .NET 3.5 (WCF) CPU utilization by probe Object lifecycle monitoring EJB 3 instrumentation .NET Remoting Cross VM Tuxedo monitoring (through JOLT instrumentation) Licensing changes Instant-on license License conformance reports for Logical Processors/Cores Scalability improvements (reduction in server memory usage and CPU utilization) Ability to select multiple entities in the UI The Diagnostics Online Help has been changed to include a link to the HP Diagnostics Installation and Configuration Guide PDF file Business Process Insight Significantly enhanced Business Availability Center integration: Complete new Business Process Insight application inside of Business Availability Center Business Process Insight administration accessible from Business Availability Center Administration New Business Process Scorecard New Business Process Steps over-time report Simpler TransactionVision integration: Automatic creation of event links between Business Process Insight and TransactionVision New Business Process Modeler support for progression rules driven directly from TransactionVision events TransactionVision Significantly enhanced Business Availability Center integration: New TransactionVision application inside of Business Availability Center, all TransactionVision end-user features available from within Business Availability Center TransactionVision administrators can access all administration facilities directly from Business Availability Center Administration New Transaction Topology UI including end-to-end transaction views from Real User Monitor through to back-end transactions Deeper CMDB integration with TransactionVision discovered Java topology information populating the CMDB Enhanced Sensor/Agent coverage Non-stop TMF sensor (simple file based) Tuxedo 8.1 sensor .Net Probe (unified Probe install with Diagnostics) HP Universal CMDB Integrations Service Manager Integration Integration with Service Manager 7.10 New direct integration, eliminating need for Connect-IT UCMDB is the CI source for Service Manager UCMDB is the actual state for Service Manager Verify RFC (request for change) using DDM discovery Open RFC when unplanned change has been introduced Integration and Licensing Changes for UCMDB Foundation Populate UCMDB with five HP products with no extra DDM licenses: Data Dependency and Mapping Inventory (DDMi) Server Automation Reporter (SAR) Network Node Manager (NNMi) Storage Essentials (SE) ServiceCenter Connect-It Integration Documentation Integration documents included in product documentation set for: Data Dependency and Mapping Inventory (DDMi) Integration Network Node Manager (NNMi) Integration Server Automation Reporter (SAR) Integration Storage Essentials (SE) Integration Integration with Business Availability Center and Operations Manager i Enhanced state propagation using new virtual impact link Application System health for HP Universal CMDB High Availability for HP Universal CMDB Server now supported UI Enhancements including Launch in context and Scheduled reports Modeling Studio Rapid view creation based on predefined perspectives Model the system composition of business entities Powerful CMDB search Additional Modeling Improvements Template-based views Tabular view results Export tabular data to standard formats Generate links into specific areas of the application and present specific entities Federation Multiple data sources Attribute-level federation New DDMi federation adapter Discovery and Dependence Mapping (DDM) Control and monitor discovery at the view and CI level Ability to run on demand to check what has changed Application signature configuration UI Out-of the box support for VMware Virtual Center discovery and VMware ESX Server discovery via VMware Infrastructure Management protocol Load balancer discovery (F5/Alteon/CSS) Quick DDM-based data import support (from database, CSV, or Java properties files) Microsoft Exchange 2003 Server discovery Business Availability Center Documentation Organizational improvements to topic-based documentation, which organizes information by concepts, tasks, reference information, and user interface descriptions Organizational improvements to portal pages, which facilitate location of information topics Legal Notices © Copyright 2009 Mercury Interactive (Israel) Ltd. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Intel®, Pentium®, and Intel® Xeon™ are trademarks of Intel Corporation in the U.S. and other countries. Java™ is a US trademark of Sun Microsystems, Inc. Microsoft®, Windows®, Windows NT®, and Windows® XP are U.S registered trademarks of Microsoft Corporation. Oracle® is a registered US trademark of Oracle Corporation, Redwood City, California. Unix® is a registered trademark of The Open Group.