Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Tips and Tricks

For BVD to be able to render the text as designed in Visio, you must make the fonts used in Visio available to the web browser where you view the dashboards. If the web browser does not have access to the fonts, the system default fonts are used.
For example, if you use the Windows font Calibri in Visio, and then view your dashboard in a browser on a Linux system, the browser will substitute Calibri with a Linux system font because Calibri is not installed.
To enable platform-independent text rendering, use Google Fonts when designing your dashboard drawings in Visio. BVD then directs the browser to load the fonts from http://www.google.com/fonts when displaying a BVD dashboard.
You can also use custom fonts but you must set up a publicly accessible web server that serves the fonts and specify a CSS definition for your custom font in the System Settings page. See Use Custom Fonts in Your Dashboards for details.

When you save a Visio drawing as an SVG file make sure that the following settings are selected:
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Save as type: Scalable Vector Graphics (*.svg)
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Select: Include Visio data in the files
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Tip: Press Ctrl+A to select everything in the drawing. This ensures that your entire drawing is exported and not the currently selected element only.
Alternatively, click the Export Dashboard button in the Dashboard ribbon, if you have installed the BVD Visio Add-in.

Line, area, and multiple area charts by default show x- and y-axes. You can hide the axes by clearing the Show Chart Numbers check box in the widget properties.
The availability of the check box is controlled by the Visio shape data Show Chart Numbers, which is by default set to TRUE. If you change this to FALSE and then re-import the exported SVG file, the check box is removed from the widget properties. To re-enable the check box, change the setting to TRUE in Visio and re-import the drawing to BVD.

Firefox displays small fonts in SVGs larger than their intended size. To work around this problem, make the original SVG file bigger and let the browser scale it down.

SVG files do not display horizontal or vertical lines with gradient line color. The lines need to deviate from being horizontal or vertical.

Note To add data to a shape, Visio must be running in developer mode: File > Options > Advanced > Run in developer mode.
If you have placed a Visio shape on top of a BVD shape, you can configure the obscuring shape to display the BVD tooltips by adding the shape data opr_no_mouse_action:
Set the value of opr_no_mouse_action to TRUE. This makes the obscuring shape transparent to the mouse and enables the BVD widget to display tooltips on mouse over.

Although the name suggests it, Twitter feeds cannot be inserted directly in a dashboard using the Feed widget. You would first need to convert the tweets to JSON format and then send the converted tweets to BVD.
The steps below describe an alternative method to include tweets using the Web Page widget:
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Prerequisite. You need a web server that is configured to serve HTML files and allows the inclusion of its pages into the BVD page (X-Frame-Option HTTP Header).
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Place an HTML file with the following content on the web server:
<html>
<head>
<style>
iframe {
height: 100%;
}
</style>
</head>
<body style="margin:0">
</body> -
Place the HTML snippet provided by Twitter between the body tags of the HTML file.
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Add a Web Page widget to your dashboard and set its URL property to the URL of the page located on your web server. For details, see Web Page Widgets.

You can link dashboards by inserting any widget and selecting the target dashboard in the Hyperlink property. When a user clicks the widget, the linked dashboard opens and replaces the current dashboard in the browser.
If the link should be a simple button, without status updates, use the Text Value widget as follows:
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Insert a Text Value widget in your Visio drawing, change the default text "Value" to what will be your link, and style the widget as desired. Export the drawing to SVG and then upload the SVG file to BVD.
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In BVD, edit the Text Value widget:
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Do not select a Data Channel. This will cause an error, which you can ignore.
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Use the Hyperlink drop-down list to select the dashboard you want to link to.
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Save your changes to the dashboard. Then view the dashboard and test the link.
For details, see Text Value Widgets.

Raster graphics images in dashboards increase the size and therefore the loading time of the dashboards. To reduce the size of the images, compress them in Visio before saving your drawing to SVG. In Visio, select the image, then click Format > Compress Picture. Increasing the compression reduces the file size but also the quality of the image.