Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
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Logging Into BVD
You can access BVD using a supported web browser from any computer with a network connection. The level of access granted to a user depends on the user's permissions.
For a list of supported browsers, see the support matrix:
Support Matrices for Operations Center products
Download and extract the support matrix files, open the document SUMA.htm and select Operations Manager i Business Value Dashboard from the product list.
Tasks

-
In a browser, enter the following URL:
https://<external_access_host>/bvd
where
<external_access_host>
is the fully qualified domain name of the host which you specified asEXTERNAL_ACCESS_HOST
in theinstall.properties
file during the ITOM Platform installation. Usually, this is the master node's FQDN. -
Enter your login name and password. Initial access can be gained using the administrator user name and password as specified during the BVD configuration.
Caution We recommend that the system superuser change this password upon first login to prevent unauthorized entry. For details on changing the user password, see My Account. The login name cannot be changed.
After you log in, your login name appears on the Personal User Settings menu.

When you complete your session, it is recommended that you log out to prevent unauthorized entry.
Click Log Out on the Personal User Settings menu.