How to Log on to Operations Connector

You can start the Operations Connector user interface in the following ways:

• Start the Operations Connector user interface from a Web browser

  1. To start the Operations Connector user interface, open a Web browser at the following URL:

     https://<Operations Connector system>:30000/bsmconnector/

     <Operations Connector system> is localhost or the hostname of the Operations Connector server. If OVTomcat is configured to use a different port, use this port instead.

  2. Depending on the security settings in your environment, you may have to log on or provide your smart card PIN. If asked for log-on credentials, type the user name and password of a local user account. The user name and password of the default local user account is:

     User name: admin
     Password: admin

     Note: Operations Connector locks the user account for 60 seconds after five failed logon attempts. Each subsequent failed logon attempt restarts the lockout period.

• Start the Operations Connector user interface in OMi

  OMi enables you to start the user interface of Operations Connector or of the third-party system directly from within OMi. The following integrations are available:

  Operations Connector UI integrations

  • Connected Servers manager. Navigate to Administration > Setup and Maintenance > Connected Servers. In the Connected Servers pane, locate the Operations Connector you want to launch and open it for editing.

    In the Edit Server Connection window, navigate to the Policy Management tab, and click the Launch Policy Management link.

    The following illustration shows the Launch Policy Management link in the Connected Servers manager.

    

  • Event context. In the OMi Event Browser, right-click an event that has been forwarded from an Operations Connector server, and then select Configure > Integration Policies.

  Depending on the security settings in your environment, you may have to log on or provide a smart card PIN. If you are prompted for login information, type the user name and password of a local user account. Operations Connector does not require you to log on if single sign-on is configured.

  Third-party system UI integration

  In the OMi Event Browser, right-click an event that has been forwarded from an Operations Connector server, and then select Show > Event in Source Manager.

  UI integrations with third-party systems are not available out of the box. For information how to configure a UI integration, see How to Configure Drilldown into Third-Party Systems.

To log out of Operations Connector, click Logout at the top of the page.

If a user ends an Operations Connector user interface session by closing the Web browser window or tab (for example by clicking the Close button in the window's title bar or using a menu option), Operations Connector automatically logs the user off after 60 seconds.

• Problem: The login page appears although a valid smart card exists.

  Solution: The user is not set up as a local user in Operations Connector. Look for the value of the User Principal Name (UPN) in the Subject Alternative Name (SAN) field in the certificate and add a user with that name to Operations Connector. For details, see Setting Up Smart Card Authentication.