HP Performance Insight Software system and Device Support Matrix

Software Version: PI 5.41 and Report Packs 14.10

Publication date: December 2013

This document provides an overview of the system requirements and supported devices for HP Performance Insight Software version 5.41.

For the latest additions to the system requirements and device support, see the following website:

http://support.openview.hp.com/sc/support_matrices.jsp

This document is intended to augment the Release Notes. You can find the latest Release Notes on the following website:

http://h20230.www2.hp.com/selfsolve/manuals

You can find information about the following in this document:

Hardware and Software Support
Supported Operating System on each Database
Supported Web Browsers
Other Supported Softwares
3rd Party Component Versions
Common Component Versions
Support for Mixed Environemnt
Not Supported by PI 5.41
Manufacturing Part Numbers
Support for High-Availability (HA)
Integration with other products through Report Packs
Co-existence with other products
Internationalization
Localization

Hardware and Software Support

Before installing PI, make sure your system meets the following minimum software requirements.

Note: The Sybase Adaptive Server 15.0.2 and Sybase Adaptive Server 15.0.3 are shipped with PI 5.41. You must install the Sybase database from the PI 5.41 Installation DVD only.

Supported Operating Systems on each Database
Operating System Versions and Architecture Sybase Database Oracle Database (Enterprise Edition only) PI Components

HP-UX

11.11 PA-RISC (64-bit only), 11.23 PA-RISC (64-bit only) Sybase Adaptive Server 15.0.2 Oracle version 10.2.0.4 / 11.1.0.6.0 All
11.23 Itanium (64-bit only) Sybase Adaptive Server 15.0.2 Oracle version 10.2.0.4 / 11.2.0.1 All
11.31 Itanium (64-bit only) Sybase Adaptive Server 15.0.2 Oracle version 10.2.0.4 / 11.2.0.1
All
Solaris/SPARC

9.0 (64-bit only)

Sybase Adaptive Server 15.0.2 Oracle version 10.2.0.4 / 11.2.0.1
All
10.0 (64-bit only) Sybase Adaptive Server 15.0.2 Oracle version 10.2.0.4 / 11.2.0.1
All
Windows

2003 Server R2 (32-bit only)

Not supported Oracle version 10.2.0.4 / 11.2.0.1
All

2003 Server x86 SP2 Standard Edition (32-bit only)

Sybase Adaptive Server 15.0.2 Oracle version 10.2.0.4 / 11.2.0.1
All
2003 Server x86 SP2 (Enterprise/Datacenter) (32-bit only) Sybase Adaptive Server 15.0.2 Oracle version 10.2.0.4 / 11.2.0.1
All
2008 Server R2 (64-bit only) Sybase Adaptive Server 15.0.3 Oracle version 11.2.0.2 All

XP (32-bit)

NA NA PI Client and Web Access Server

Linux

Red Hat Enterprise Linux ES version 4.7 / 4.8 x86 (32-bit only) Sybase Adaptive Server 15.0.2 Oracle version 10.2.0.4 / 11.2.0.1 All
Red Hat Enterprise Linux Server version 5.4 / 5.6 / 5.8 x86 (64-bit only) Sybase Adaptive Server 15.0.3 Oracle version 11.2.0.2 All

Supported Web Browsers

Microsoft Internet Explorer 6, 7, and 8.
Mozilla Firefox 1.5 or later.

Other Supported Softwares

Java Version - JDK - 1.5.0_08 on HP-UX and 1.5.0_11 on all other platforms.
App Server Version - JBOSS - 4.05 GA, 4.23 GA

3rd Party Component Versions

Component Version
Sybase 15.0.2, 15.0.3
JCLASS 6.4.1
ODBC Driver 5.2, 6.0

Common Component Versions

Component Version
HPOvJxpl & HPOvXPL 3.10.065, 6.21.501*
HPOvMIB & HPOvSNMP 1.10.059, 1.30.013
BBC 06.00.083, 6.21.501*
Coda 10.00.131, 10.51.275*

Note: *These versions are supported on Windows 2008 64-bit and Linux 64 bit platforms only.

Note: Each report pack and datapipe on the Reporting and Network Solutions CD have individual version numbers. PI 5.41 supports those versions that are delivered on the November 09 CD. If the same version of a report pack or datapipe is available on an earlier CD, it is supported.

Note: Oracle database is supported at the minor level with the minimum level specified. For example, Oracle 10g is supported at the minimum release of Oracle 10.2.0.4 and Oracle 11gR2 is supported at minimum release of Oracle 11.2.0.1. Future maintenance releases of Oracle on the same minor are expected to be supported, unless a conflict specific to that release arises. To continue the example, expect Oracle 10g to be supported on 10.2.0.5, 10.2.0.6, etc and Oracle 11gR2 to be supported on 11.2.0.3, 11.2.0.4, etc .

For all other components, only the versions stated in this release matrix will be supported.

Support for Mixed Environment

PI 5.41 supports mixed heterogenous operating system environment under the Distributed setup. You could have different Operating Systems for different servers like central, satellite servers. However, the versions and database compatibility support should adhere to the above matrix table.

PI 5.41 does not support mixed version support. This means all systems in the distributed environment should have the same version level.

Not Supported by PI 5.41

Windows 2003 64Bit
Oracle RAC
Windows Vista Support
Windows 7
Upgrade from PI 5.2 to PI 5.41 and Upgrade from PI 5.1.2 to PI 5.41
Solaris Local Zones
Remote Sybase

Manufacturing Part Numbers

Product # Name
J5222-15078 DVD, Perf Insight 5.41 HP-UX
J5222-15072 DVD, Perf Insight 5.41 Solaris
J5222-15073 DVD, Perf Insight 5.41 Windows
J5222-15074 DVD, Perf Insight 5.41 Linux
J5222-15075 DVD, Perf Insight 5.41 UX-Itanium
J5222-15076 CD, Perf Insight RP Nov09 JPN
J5222-15077 CD, Perf Insight RP Nov09 S-CH
J5222-15079 CD, Perf Insight RP Nov09 Eng
J5222-15080 DVD, Perf Insight 5.41 64-bit Windows
J5222-15081 DVD, Perf Insight 5.41 64-bit Linux

Support for High Availability (HA)

Operating System Supported HA Solution
Veritas v5.0 Sun Cluster v3.2 MC SG v11.18
HP-UX
HP-UX 11.11     Yes
HP-UX 11.23 PA-RISC     Yes
HP-UX 11.23/11.31 Itanium64 Yes    
Solaris/SPARC
Solaris 9 Yes Yes  
Solaris 10 Yes Yes  
Windows
Windows 2003 Server R2 Yes    
Windows 2003 Server x86 (Enterprise/Datacenter) Yes    
Windows 2003 Server x86 Standard Edition Yes    
Windows 2008 R2 Enterprise Edition (64-bit only) Yes    
Linux
Red Hat Enterprise Linux ES 4.8 x86 Yes    
Red Hat Enterprise Linux Server version 5.4 / 5.6 / 5.8 x86 (64-bit only) Yes    

HP Software Integrations implemented through HP PI Report Packs

HP Software Products Sub-Products Supported Version(s) PI Report Pack
HP Performance Agent (PA)   5.00 (Non-ESXi deployment only) System Resource
HP Operations Agent   8.60.501, 11.00.044, 11.02.011, 11.04.016, 11.1x System Resource
HP Operations Manager

HP Operations Manager for UNIX (HPOM for UNIX)

9.00

OVO_Reporting

HP Operations Manager for Windows (HPOM for Windows) 8.10, 8.16*, 9.0* OVO_Reporting
HP Operations Manager for Linux 9.00 OVO_Reporting
HP Operations Smart Plug-in (SPI) for Web Application Servers - HPOM for UNIX Web Logic - 6.00, Web Sphere - 6.00 ApplicationServer
HP Operations Smart Plug-in for Web Application Servers - HPOM for Windows Web Logic - 6.10, Web Sphere - 6.10 ApplicationServer
HP Operations Smart Plug-in for Databases - HPOM for UNIX 11.40 Database
HP Operations Smart Plug-in for Databases - HPOM for Windows 11.50 Database
HP Network Node Manager (HP NNM)
HP Network Node Manager i
8.11 or later patches, NNMi 9.0x patch 4, 9.10, and 9.20 NNMi Incident
HP Network Node Manager i 8.11 or later patches, NNMi 9.0x patch 4, 9.10, and 9.20 Node Synchronization
HP Network Node Manager iSPI Performance for Metrics 9.10, 9.20** Interface Reporting and
Device Reporting

Note: *These versions are supported on Windows 2008 64-bit and Linux 64-bit platforms only.

Note: **Integration with the HP Network Node Manager iSPI Performance for Metrics (NPS) 9.20 is only supported after applying the patch version RNS14.10.003 or higher.

HP Software products Co-Existence with Performance Insight

HP Software Products Supported Version(s)
HP Network Node Manager 8.1x
HP Performance Agent 5.0
HP Operations Agent 8.60.501, 11.02.011*, 11.04.016*

Note: It is recommended to run PI on a stand alone server. However PI is supported with the above products on a co-existence scenario provided enough resources are planned and allocated. See the PI Release Notes for the Known Issues with the co-existence scenarios.

Note: Co-existence with HP Operations Agent (OA) version 11.1x is not supported currently.

Note: *Hotfix is required to support co-existence with these versions on Windows 2008 and RHEL 5.4/5.6/5.8 64 bit . Contact HP support for the hotfix.

Internationalization

You can install PI on any language version of the OS.

Localization

PI 5.41 software is localized in Japanese and Simplified Chinese.
PI 5.41 manuals are localized in Japanese.
PI 5.41 release on Windows 2008 and Linux RHEL 5.4 64 bit is only an English release and does not support localization.

HP Software Support

This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online

HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to: Search for knowledge documents of interest Submit and track progress on support cases Submit enhancement requests online Download software patches Manage a support contract Look up HP support contacts Review information about available services Enter discussions with other software customers Research and register for software training

To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.

Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.

To register for an HP Passport ID, go to: HP Passport Registration

Legal Notices

©Copyright 2009- 2013 Hewlett-Packard Development Company, L.P.

Trademark Notices

Windows® is U.S. registered trademark of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Oracle and Java are registered trademarks of Oracle Corporation and/or its affiliates.

Adobe® is trademark of Adobe Systems Incorporated.

Acknowledgements

This product includes Xerces XML Java Parser software, which is Copyright © 1999 The Apache Software Foundation. All rights reserved.

This product includes JDOM XML Java Parser software, which is Copyright © 2000-2003 Jason Hunter & Brett McLaughlin. All rights reserved.

This product includes JClass software, which is © Copyright 1997, KL GROUP INC. ALL RIGHTS RESERVED.

This product includes J2TablePrinter software, which is © Copyright 2001, Wildcrest Associates (http://www.wildcrest.com).

This product includes Xalan XSLT Processor software, which is Copyright © 1999 The Apache Software Foundation. All rights reserved.

This product includes EXPAT XML C Processor software, which is Copyright © 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright © 2001, 2002 Expat maintainers.

This product includes Apache SOAP software, which is Copyright © 1999 The Apache Software Foundation. All rights reserved.

This product includes O'Reilley Servlet Package software, which is Copyright © 2001-2002 by Jason Hunter, jhunter_AT_servlets.com.All rights reserved.

This product includes HTTPClient Package software, which is Copyright © 1991, 1999 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA.

This product includes Perl software, which is Copyright 1989-2002, Larry Wall. All rights reserved.

This product includes Skin Look And Feel software, which is Copyright © 2000-2002 L2FProd.com. All rights reserved.

This product includes nanoXML software, which is Copyright © 2000 Marc De Scheemaecker, All Rights Reserved.

This product includes Sixlegs PNG software, which is Copyright © 1998, 1999, 2001 Chris Nokleberg.

This product includes cURL & libcURL software, which is Copyright © 1996 - 2006, Daniel Stenberg, <daniel@haxx.se>. All rights reserved.

This product includes Quartz - Enterprise Job Scheduler software, which is Copyright 2004-2005 OpenSymphony.

This product includes Free DCE software, which is © Copyright 1994 OPEN SOFTWARE FOUNDATION, INC., © Copyright 1994 HEWLETT-PACKARD COMPANY, © Copyright 1994 DIGITAL EQUIPMENT CORPORATION, Copyright © 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA.

This product includes DCE Threads software, which is Copyright © 1995, 1996 Michael T. Peterson.

This product includes jboss software, which is Copyright 2006 Red Hat, Inc. All rights reserved.

This product includes org.apache.commons software developed by the Apache Software Foundation (http://www.apache.org/).

The information contained herein is subject to change without notice.